Virginia to Texas Car Shipping

Fantastic customer service throughout the process. Highly recommended.

I want to thank you and your company for making our first vehicle transport a great experience. You were most kind and patient with me with all my concerns. Vlad and Rasa could not be nicer and thorough people to work with. Vlad was so careful with our Jeep and Rasa kept me up to date with phone calls. I will use your company again and recommend to friends and family!

Ship a Car Inc. has the best customer service, my representatives Joseph was so helpful. When my daughter?s vehicle arrived in Hilo port a few days early and I had to change the authorized person to pick up my daughter?s vehicle, he did it so professionally with no delays. My friend was able to pick up the vehicle with no problems. I?ll use Ship a Car Inc. again when I need to transport my vehicle and will recommend them to friends and family.

Bob Moran really helped me out and made sure everything went smoothly. He added a very nice personal touch and called up to check in if I had any questions or concerns about where my car was or how much I could put in my car. There prices are great compared to other companies and the service is outstanding.

Rita was great to work with as she made the entire process seamless. Absolute pleasure with work with such a professional company! I was shipping my vehicle from Oakland to Hawaii and although initially working on different timezones was challenging, Rita made it her mission to get my car to Hawaii with virtually no stress on my end. 10/10 recommend. Thank you!

We used Ship a Car to transport 2 of our vehicles from Salt Lake City to Nashville. Justin was on it as soon as I gave the go ahead. The drivers arrived a little early, but patiently waited and our cars arrived one, before we did (but we had made arrangements for it to be received), the other as scheduled a couple of days later. No damage to either vehicle, just a lot of road dust as to be expected. I use them again in a heart beat and they were half the price of all the others and less that a week ship time.

From sales to customer service, Ship a Car was upfront and provided details every step of the way. Would certainly use again if the need arose.

Danny was very helpful and patient with my move. The drivers were great as well, communicated with me from pickup to drop off. I would recommend them to anyone.

I have dealt with many customer service people and I have to say Lisa provided me with the type of service I expect. She showed professional and caring service.

With the coronavirus raging unabated in the Miami area, I needed to have my car transported to me, at my Lexington, KY home since I couldn’t go back to FL anytime soon. I talked to several vendors. They were all impressive until I talked to Bob at Ship A Car. His calming voice, his reassuring manner, and his ability and desire to thoroughly check all the facts before committing, cinched the deal. A few days after my vehicle was picked up, it was delivered to me at my address flawlessly. He embraces customer centricity, and checked in afterwards to ensure that I was satisfied with the service. I have no qualms whatsoever in recommending his service to anyone with a need. He’s the BEST!

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

I contracted with Ship a Car to pick up and deliver a motorcycle. Steve was great to work with. They arranged for the motorcycle to be picked up on a Saturday and it was delivered to me 900 miles away, the next day (as Sunday). I was amazed. Price was reasonable and they far exceeded my expectations. I have used other motorcycle shippers in the past but this was the best experience by far. I will definitely use them again.

Spoke with Lisa P numerous times about shipping a car to my son in San Jose, from Tucson. As I had not done this before, I had lots of questions. Lisa was very patient, answered all my questions to my satisfaction. Told her the car could be picked up the following day, and literally within 30 minutes, she called me back to say she had a truck lined up to pick up the car the VERY NEXT MORNING!! Amazing. Car was picked up on Thursday, and delivered to my son's house on Monday, late afternoon, exactly as promised. Car arrived in great shape. I was very impressed with how this all went, and would definitely use them again. Excellent.

The entire process was so smooth and professionally handled. From Meredith our transport agent to Justin our transport driver it was a seamless process. We needed our car shipped from the west coast to our new home nearly 2200 miles away. We were in nearly constant communication with Meredith who provided updates promptly. When we had a hiccup on our end, our driver, Justin worked with us with no problem. Our car was delivered on the date and time promised and in undamaged condition. This was such a positive experience for us.

Great support and service. Quality customer support!! I will recommend your services! MJS

Ship A Car and their representative Howard Heller was outstanding. Excellent customer service and our vehicle arrived as scheduled and in great condition. The transport driver Raymond McDowell was excellent as well. Very informative and kept us up to date on the arrival which came early. Highly Recommend, this transport company and their representatives.

Lawrence Knapp has been most gracious and helpful in supplying me with the information and process needed to ship my vintage car from upstate NY to Phoenix AZ. He patiently answered all my questions and was especially helpful educating me in my first experience shipping a car. In the future, if I need to ship another car, Lawrence Knapp will be the first person I call!

Company has follow thru. Even when things go wonkie they are there to fix the situation quickly and resolve any issues. Janet was great!!!

Outstanding service!!!!! If I could give them 100 stars I would! Francisco Rullan was personable, knowledgeable and super friendly as well as Valerie and her father. They gave me daily updates and the car was delivered in perfect condition. I highly recommend Ship A Car, Inc.!!!

This review is easy! Janet Rinella at Ship A Car, Inc. Is a huge asset to that company. I had been through 2 miserable experiences with 2 transport companies, both of which I canceled after much frustration and NO results nor return calls, even after paying their required deposits. Learned through Google that best way to get auto transported is through a Broker. For some then unknown reason I called Ship A Car, Inc., and Janet Rinella answered the phone. Janet knows her stuff, is dependable, knowledgeable of this business, straight forward, kind, diligent, and FAST with results. From my first call with her, she found a transport company, located their driver and set up the pick up of the vehicle we were transporting to our grandson who is an Airman at Dover AFB, Delaware. This all was done by Janet's persistent follow up, contacting me daily every step of the way. She seemed to be as concerned for our grandson to get the car as we were. She is not only proficient at her job, she is caring, even to the point of asking me to contact her "no matter how late" when we met our driver and he drove it onto the ramps of the truck. That was last Tuesday. Our grandson received his car across country YESTERDAY! There is no doubt in my mind that had we hired any other company, we would still have that car in our driveway and our nerves and stress levels would be off the chart. In addition, throughout my many calls, texts and emails to Janet, we have developed a special and forever friendship. Her people skills are genuine, her work ethic is beyond reproach.

I used Ship a Car to ship my car from Long Beach to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.

Pepper Long was a great customer service representative. Got a great price, and a quick delivery. I'm Military and I got a nice little discount which was much appreciated.

shipacarinc.com is a very good company i am not a review writer type a guy but for this company i had to write one for them shipped car from TX, to MA They sent a professional driver to pick up my car got their safely, their price is fair while other guys offer you a low price i would not go with them. I will be using this company again in the future worked with guy named Willie who was more than professional.

Yvonne was very helpful finding a carrier in less than an hour when other company’s carrier felt thru.

Bob was fantastic. I was struggling with another company when I was referred to Bob. Working with him was a pleasure. When you called he answered his phone, he kept me informed every step of the way, and everything happened exactly as he said it would. He stayed in touch throughout the pickup and delivery to make sure there were no problems or issues. I would definitely use Bob again. He exceeded my expectations and that type of service is difficult to find today.

Best experience yet with delivery of a vehicle. Quote was competitive, scheduling of pickup was quick, hauler chosen by Fernanda was excellent. Delivery was early and vehicle was unscathed. Extremely happy with my choice of broker. Fernanda kept me up to date with all aspects of the transaction.

I have done business with Ship a Car and Bob M. specifically for many years. He is knowledgeable, helpful and, most importantly, always available. When I leave a message, he always returns the call in a timely fashion. I have recommended him to several friend with cars going to many different destinations and they have all been pleased with the service and treatment they received.

We strongly recommend contacting a shipping company directly. For the $225 fee we had little or no communication from pick-up (we were able to find the name/number of the driver we were told was going to pick up our bike -- but he was unaware he was supposed to pick it up and wouldn't have on the scheduled day had we not contacted him) until delivery unless we initiated and tracked down individuals, most of who were drivers and unable to assist us as to located the bike and determining a deliver date. The estimated delivery date was off by a full week and attempts to find a more accurate delivery date was unsuccessful (though we did manage to contact a driver that left the bike in Oklahoma City -- though courtesous and wanting to be helpful, couldn't help us). We received less than 24 hours notice of delivery. Finally, even the payment instructions were in error so that when the bike was finally delivered, the form of payment (a cashier's check as we were instructed to prepare) was not correct. We ended up paying by credit card, not a problem, but seems like a simple detail that a brokerage company should be aware of. Instead, we wasted time one evening to go to our bank to secure an unnecessary cashier's check. My advice? Bypass this broker company and contact shipper directly. We gained no advantage or service worth the $225 on top of the $525 to ship the bike. We could have saved $225 OR spent the combined $750 on renting a truck, fuel and one night hotel to transport it ourselves with more predictability.

Meredith was fantastic and always just a phone call away. Everything went perfectly and could not be happier.

The rep who answered the phone was a car person. He explained to me that his dad had lots of cars and he had a Dairy Queen and they parked their cars out front. I’ve always been around race cars and he has a racecar. So, out of all the people I talked to, whoever that rep was, he was the most knowledgeable. He is probably Ship A Car’s best salesman. The car was to be transported to my house and they said it would be here Friday. I was out of town and I was driving back from Fort Worth in the evening on Wednesday, and I get a call. The man said that he would like to drop off my car that night. I said that I was not even at my house and asked how he got down so fast. It was Wednesday. He said not to worry about it and asked if he could drop it off between 7:00 and 8:00.   I got up in the morning and my wife informed me that the sprinkler people were coming. So at 7:15, at least four pickup trucks and about eight guys showed up, and they all parked around our house. And at 7:45, a neighbor, two houses down, was replacing their fence. So, another four trucks showed up with eight guys. And accordingly, I’m going, “Where is this guy?” And sure enough, here he comes with the transport, zigzagging in between all these parked trucks. He asked where he would park. I told him to back it in our cul-de-sac and he did. Then, the local security guard asked if I was moving. I told him I was getting a car delivered. So, he stops. There must be 20 people, all watching. Then the driver asked if I knew how to drive a stick shift. He couldn’t get the car out of the carrier because he couldn’t drive a stick. So I told him I would help him. He’s got two cars in the carrier, mine, which follow in the front, and another car that’s barely turned over. It’s shaking and rattling, and he backs that out. He puts it in neutral and it’s just sitting there idly. He comes back in and gives me the keys. I asked him if he realized how much space there was between the door and the carrier and I couldn't get in the car. He’s a skinny guy so he gets in the car. I told him to wind the window down, get out of the car and let me see if I can hold on the top of the carrier, and I’ll get in like a racecar driver. So, that’s what I did. And the moment I turned on that car, I was in heaven. The sound of that car gave me goosebumps, and I backed it up probably about a half a mile per hour, super slow. I drive around all the cars and I said that I got to inspect this because it was way dustier than what the photo showed. I looked at it and it was perfect. Finally, my wife started talking to the two other people that wanted to talk to me but I said that I gotta get this in the garage and check it out. The driver was gonna leave and once he leaves, if there were any problems, it’s sorry, Charlie. Then, we paid the driver and he was all smiles because it was 1s, 5s, 10s, 20s and 50s. We hadn't had a chance to go to the bank to just give him a 100. And he got in his trailer. It was a very nice experience.

Thanks Janet fast shipping great communication I will always use Ship a Car.

Everything went very smoothly from my quote right on through the delivery of the vehicle. The price was reasonable and the pickup and delivery times happened within the window of time I was told they would occur within. Communication from pick up to delivery was perfect and I will use Ship A Car, Inc in the future for my shipping needs!

Car arrived yesterday, all safe and sound! Another satisfied customer, thank you, Alfredo! Kate.

Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.

Will D. shipped our car from Cincinnati, OH to Alabama. He was very professional. His custom service was second to none, and the car arrived in Alabama in perfect condition. We will definitely use Ship A Car and request Will D. again. He made our move worry free. Thanks again.

My husband and I shipped our car cross country and I wanted say how happy we were with the service that ship a car provided. We worked with Les at ship a car and he went above and beyond for us. I highly recommend this company and if you decide to go with them make sure to ask for Les, he really took care of us and made us feel comfortable with our choice.

I hired Ship A Car to help me ship my car from Oakland to Hawaii. My sales rep, Mike, was very professional and he took care of everything for me. He always made sure to get back to me if I had any questions or concerns, and I was really impressed with the service. Everything went with a breeze and I had no problems at all.

I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob Moran, the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!

Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.

Meredith made this experience a great one! She was thorough at taking down all the details of my shipping needs and coordinating everything quickly. She also stayed in contact with me to let me know the status of my request and when a driver had been secured for the job. I highly recommend this organization for your transport needs.

Ship A Car exceeded all expectations! The arrangements were very accurate and schedule was spot on. The driver kept us continuously informed and our car arrived early in great condition. Highly recommended.

Fernanda Was Fantastic ! The Timing of my set Up, Pick UP, AND delivery were right on schedule! Driver was great !

I have to say It was a great experience! Kristina went above and beyond to help me get my car shipped to Juneau, Ak from Ohio. It was difficult to even have a conversation with my remote cell coverage, quite the challenge. She was professional and delightful, when I’m ready to return I will use their services again.

Ship A Car was the most organized professional business I've dealt with in a long time. I brought a large van bus from an auction and was deeply searching for a reliable and reasonably priced company. In my search, I called 5 companies and Ship A Car provided the best price. The lady in the office, Yvonne was wonderful, I'm not sure of her hours because I was able to reach her day or night so needless to say they exceeded my expectations.

I was a little hesitant my first time shipping a car, but after using them I was totally pleased. They kept us informed and had a very professional driver take our car and ship very nicely. Happy with the service.

The customer service at Ship A Car Inc was very good. They did what they could do for me in the time frame they could. I had just come out of a bad experience with a previous company, so I really appreciated that. They shipped my vehicle cross-country from Las Vegas to Michigan within the time frame they had said, with no damage. The price was just what they said it would be over the phone- no extras or anything. It was decently priced. The person on the phone was very professional and a good spokesperson for the company. She told me what they could allow to happen as far as delivering it on time. This was the first time I used them and I would go back again.

This is a five star company had my car to my house exactly when they said they would. Smith who set every thing up is truly a man of his word. The car co kc motors from which I also purchased the car will als o be useing ship a car. Nice to k ow there’s still great honest people, company’s out there. Good job Smith!