Virginia to Pennsylvania Car Shipping

Please read before calling Ship A Car, Inc. I purchased a vehicle and needed it shipped from New Jersey to Missouri. I called Ship A Car and Steve Goodman set everything up was very friendly and helpful in the beginning. I called on May 19th to set up the shipping. I was told it would cost $750. The carrier would be paid $500 and Ship A Car would be paid $250. I was promised my vehicle would be picked up Thursday May 21st and be delivered to MY DOOR on Sunday May 24th. I was also told my vehicle would be in an ENCLOSED trailer. The original pick up day came and went and they told me “No carrier was going to the midwest.” Then the next day the excuse was “No carrier is going to Missouri.” Then the next day it was “We’ve called all 12 carriers we deal with and no luck.” Finally, he called me all excited and said he had found a carrier that could pick up my vehicle. He said they could pick it up May 30th and deliver it to my door June 1st but the only way they would do it is if I now paid $1,100 instead of the agreed upon $750. He said the carrier would need $900 cash and Ship A Car would be paid $200. He said “There are no other options.” I decided to go ahead and do the deal only because I had waited 10 days past the original pick up day. I should have told them to SCREW OFF but I needed the vehicle. Now to the carrier. They of course told me they wouldn’t drive their semi down my road to MY DOOR like I was promised so I had to meet them up the street. It took them an hour to get my vehicle off their trailer and the whole time they screamed and cussed at each other. People across the road at a Dollar General were standing watching because they could hear the F-bombs from there. Also my vehicle was not in an ENCLOSED trailer like Steve told me it would be. This whole experience has been a nightmare and I suggest you stay far away from Ship A Car. —————————————————————————————— ** MY RESPONSE TO SHIP A CAR’S RESPONSE ** At no time did your company tell me my “quote” would go up 32% I was told my price would be $750 and my vehicle would be picked up Thursday May 21st and delivered to my DOOR on Sunday May 24th. Your company never mentioned COVID. I was told no carriers were going to Missouri. Since writing my review we have found dog hair in my vehicle that matches the dog the carriers had with them and empty water bottles that weren’t in the vehicle before the pick up and the mileage doesn’t match up.

Excellent service. Vehicle was delivered quickly and safely. Jocelyn was very attentive and represented the company well. Will definitely use them on next transport need!

Great service transporting my son car! Bob did a great job following up with me on the service. Thanks

Thank you Danny for a fabulous job well done in helping to get my daughter's car cross country safely. Your professionalism was stellar and your care and kindness was greatly appreciated. I will be sure to always recommend your company when transport opportunities arise. THANK YOU!

It was a good experience with this company.best service .Thank you.

I am extremely grateful for the Help in having my $40,000. Gold wing trike Mr. Farber set up for me quickly from Santa Fe, N.M. I had to fly out in 24 hrs.due to illness leaving my trike at a hotel with the key for shippers. Picked up on Saturday July 9, arrived Monday July 11. Perfect cindition. Well worth ever dollar. Other shipping wanted a loading dock at pick up and drop off. Because it's a trike. That was unacceptable. Thankyou Larry Farber for everthing.

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple of days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care of my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again. in a heartbeat.

From sales to customer service, Ship a Car was upfront and provided details every step of the way. Would certainly use again if the need arose.

Ship A CAR ,INC was highly recommended to me from people in the automotive industry . I found them to be timely, reliable, professional and a pleasure to work with. The price was very fair and consistent with the market. This was my first time transporting a vehicle. The owner Bob took the time to explain the process and make sure I was comfortable. He assured me he was available at all times to ensure my ease. I will certainly use again and feel comfortable recommending.

We used Ship a Car to transport 2 of our vehicles from Salt Lake City to Nashville. Justin was on it as soon as I gave the go ahead. The drivers arrived a little early, but patiently waited and our cars arrived one, before we did (but we had made arrangements for it to be received), the other as scheduled a couple of days later. No damage to either vehicle, just a lot of road dust as to be expected. I'd use them again in a heart beat. They were half the price of all the others and less that a week ship time.

My experience with Ship A Car has been nothing short of exceptional. Very good communication which gave me peace of mind when it came to shipping my custom Van Build. Highly recommend. Also shoutout to Bob Moran whom I was dealing with, big thank you for all of your help. I'll definitely be using this company again and have Bob's number saved for the next time I need a vehicle shipped!

I was searching for an Auto Transport company to ship my son's car from Lake Forest, IL to San Diego, CA. He is a Marine and stationed there. From start to finish Ship A Car worked with me to quote a very competitive price. They were very patient as I changed the drop off date a few times because it is very difficult to predict my son's schedule. He was beginning his new MOS with the Marines and he had not received his orders for his shift. I changed the drop off again, from Thursday to Friday when he mentioned that Thursdays he had specific duties and would not be able to leave the base to get his car. It was complicated because for obvious reasons, the delivery truck can't simply drive onto the US Military base. So, my son asked if they could drop the car off at a nearby Target close to the base and provided the address and a date and time that he would be allowed to leave the base. Ship A Car worked with me through all of these logistics. They picked up the car when they agreed and dropped it off as agreed, in perfect condition. My Son, thought this was a better deal than buying a new car at this point. My understanding is that the Marines on the base need some form of transportation. And although my son needed a car, he didn't feel he needed to purchase a brand new car at this time. I can't say enough about the wonderful and patient customer service for Ship A Car. Sam L., the main customer service agent with whom I spoke most frequently, was so awesome! He even called me one evening - after I sent an email changing the drop off logistics - yet again - from his cell phone. He was home having dinner and stopped to deal with my issues! The drivers, Jesus and Saul were extremely professional and courteous as well! I give this company an A+!!!! My son called me and asked me for the contact details of Ship A Car because one of his Marine mates said he would like to do the same thingship his car from his home base; also in IL to California. Thank you again Sam and Ship A Car for all you did for my son, my marine, and our military men and women!

The price was right with Ship A Car and their guy was friendly on the phone. His name is David and he did a really good job. My UTV went from Racine to Las Vegas then from Las Vegas back to Racine. Each one was about three to four days. I just called the rep and told him to call me about a day before he got there and an hour before he got there.   They dropped the UTV off in Vegas with my buddy. When we brought it back to Racine, I was there and they gave me a call and told me the time the driver was gonna be there. I met him there and we took the UTV off the truck. It was just exactly the way I left it. The final price for the service was pretty much almost exactly what it was supposed to be. I was very happy with Ship A Car and I'd recommend it

What a incredible experience it has been shipping my car with your company. The whole thing has been seamless and carefree. Vitaly was a great guy when he picked it up and when he dropped it off. Thank you for all your assistance in making it this way.

I booked my car with Howard . To ship from Atlantic Beach Florida to Irvine California . We agreed to 1300.00 fee . That included three containers in my car upto 100lbs... upon delivery I was charged an extra $100.00 for the containers. They would NOT unload my car until I gave them the extra $100.00 dollars. I had called Howard several times on the issue and he never resolved the issue of the extra 100.00 dollars . This company is a ripoff. They are by far the most expensive ones out there. I will also be reporting them to the BBB. I was so excited to have my shipped only to have a huge negative experience with this company.

Meredith was great! I tried two other companies and they couldn?t find a carrier. Meredith was honest and I had a carrier within the day! Totally recommend!

Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A CAS, INC. and the pickup date and delivery date has been fulfill. Ask for Paul M. he will take care or your car and will keep you update on everything. I'm very pleased with the service and I'll recommended. A+

Did a lot of research finding a cross country reasonably priced car shipping option and am very happy with ship a car! Paul, who we worked with, was awesome, very responsive and helpful. Would use them again in a heartbeat!

Bob and his team did a GREAT job getting my vehicle to me during a cross country move. They have Stellar communication and I was updated every step of the way. My vehicle arrived in perfect condition   HIGHLY recommend Ship A Car!!! Thank you Bob!!

Great experience with Ship-A-Car! Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.

After soliciting price quotes from various transport services, I opted to go with Ship-A-Car because of the pleasantness and warmth of my initial interaction with their service rep. At every stage of the process — from deposit, to driver selection, to pick-up/delivery — Ship-A-Car was as thorough, responsive and reliable as I could ever have hoped. (As it was my first time transporting a vehicle, all of that was important.) I would reuse and recommend them in a second.

If you decide to book with this company, definitely stay away from sales agent THEO BROWN. I explained clearly to the agent that my spouse's work would be providing the payment for the shipment and that under no circumstances should my card be charged without contacting me. I then received a call directly after my call, stating that my card was needing to be charged and I had to commit to a carrier immediately. After expressing that I wasn't feeling comfortable with the transaction (I also did not feel comfortable with the agent's bullying tone), I told agent Theo Brown that I would like to go ahead and cancel my reservation. The agent's overall unprofessionalism, rude tone (he kept interrupting me and wouldn't allow me to ask my questions), and poor communication skills made me skeptical to begin with. The agent told me in his exact words, "Man, you are stupid. You are an idiot." And then proceeded to hang up on me. Did I mention that prior to this he told me that he had enough customers and didn't need me? My recommendation... Stay Away. I found better quotes and superior service with Montway, which also has no hidden fees. Even though I didn't book with them, even Amerifreight and Ship a Car Direct had both better pricing and MUCH better agents. I write this review simply to help people avoid the horrible experience I had. There are WAY BETTER options out there!

Janet from ship a car is in my opinion the BEST.... beyond excellent service.

It was timely service to ship my car. Though my car was picked up 1 day late than the date of the deal, I am happy that they could deliver on time.

I was dealing with a different shipping company that I would never ever recommend (Rock Bottom Rates Transport - RBRT *). I wasn't getting any where, and was only being told lies. I did a Google search and located Ship A Car INC and that's when I met Quinten. I told him my issue and he started off by telling me that I was promised a delivery at a rate that wasn't possible. From that moment he took over shipping my truck and from the beginning he was upfront about the entire process and gave me his cell to contact him at any time. I didn't have to pay any upfront fees, I only paid a deposit after he contracted a driver and was able to provide me with the drives name and cell number and the company. The rate didn't change at the time of delivery, everything on the contract stayed the same. Quinten was available during the entire process, via email, phone calls and texts messages and even after working hours. The other horrible company was already 3 weeks behind the expected delivery date. Quinten gave me realistic goals, and a reasonable rate and my truck was shipped from LA to Boston in about 2 weeks. After dealing with Rock bottom rates and their lies and taking my deposit, dealing with Ship A Car INC was the best experience I had.

Flawless flawless moving company. Meredith did an amazing job updating me with changes and checking in. We moved a car from Mass to Texas and I was here a day earlier than we expected. With awesome customer service, you can't ask for much more!

The driver showed up and dropped off the car exactly when he said he would. It was an extremely smooth experience. I would recommend Ship A Car to anybody. They honored the price and there was no damage to the vehicle at all.

I have never shipped a car before, so did the normal thing and jumped on the internet and started doing research. Ship a Car was highly rated, so I contacted them. I spoke to Marrine. She was friendly, informative and explained the entire process. She explained the difference between open and enclosed transport. She worked up two quotes for me based on both and e-mailed me each quote so I could read and make an informed decision. I was shipping the car (Mercedes C300) from Utah to Virginia. After speaking with my brother whom I was getting the vehicle from he said ENCLOSED !!!. He shipped the vehicle out to UT and his moving company did all the arrangements. They DID NOT use Ship a Car. It was shipped on an open car trailer and when the Mercedes and their Mini Van showed up, they had 850$ in damage and 240 miles on the Mini-Van. Again they DID NOT use Ship a Car. So I went with the enclosed transport option. It was actually only about 300$ more dollars than I figured out it would cost me to fly out, take time off work and then drive back. Also, I would be putting 2K miles on the vehicle. No brainer....Ship it. The car was picked up and delivered on time. Pay close attention to the process that is explained to you. Ship a Car is a booking service and only works with highly rated drivers/companies. They basically write the contract and put it out there for drivers who they approve. Once your contract is picked up by a driver, you are good to go. I had no issues with booking, the car was picked up on the day they said and was dropped of early. The driver was great and the car, although yes it needed a washing (it just came from UT, it was not gross, but yes had some grim on it. This was expected, enclosed trailers are not air tight) was in great shape, no damage, and no extra miles on it. I highly recommend this booking company and request Marrine, she was great.

Chris at ship a car did a great job locating a truck for me. Everything in between was really good too.

Very good service. They found someone who could ship both my car and motorcycle in an enclosed trailer.

EXCELLENT service ! Boat was picked up by driver on time, also arrived on time as promised. No complaints , no damages to boat or trailer. Very professional .

What an amazing experience we had with this company and especially with Willie D. who made all the arrangements for us. I was very concerned about sending the car this way and he was so kind and patient with me taking the time to reassure me and ease my fears and apprehension. If he had not done that I honestly think I would have not sent the car this way or I might have looked to other transport companies because of the anxiety I had. He truly was a blessing. Thank you Willie for your kindness and for enduring all my calls. You should give lessons on great customer service because you were the best!

This is a five star company had my car to my house exactly when they said they would. Smith who set every thing up is truly a man of his word. The car co kc motors from which I also purchased the car will als o be useing ship a car. Nice to k ow there’s still great honest people, company’s out there. Good job Smith!

Anyone in need of a speedy, professional business to transport a car would be well-advised to give the Sip A Car company the opportunity to handle this transaction. I received an instantaneous quote for my vehicle which had been in a collision and repaired in Florida. The quote was most fair, and I signed up immediately for thus company to handle the delivery to my home in Ohio. Anytime I had a question, the representative Fernanda Lopez responded promptly and helpfully. I couldn't have been more pleased. My car was returned in perfect condition.

THANK YOU LISA FOR ALL YOUR HELP IN TRANSPORTING MY CAR IT WAS A VERY PLEASANT EXPERANCE. THANK YOU AGAIN.

I needed my son's car shipped from Bluffton, SC to his home in Bear, DE. My sister Louise gave me Kristina Virtue's phone, sins she is working with her to have her car shipped from Queens, NY to Las Vegas. The car was picked up and was delivered on Monday, 2/22/2021 after 3:00 pm. Kristina did a great job and was very pleasant to work with. I told my sister what a great job she did. I'll definitely recommend Kristina and Ship A Car if someone else need your service. Sincerely, Patricia Lindvall 843-705-6919

I recently purchased a Cutlass Supreme and initially used another carrier. I called my initial carrier to get a status and was told it would take 4 weeks to have my car picked up. I cancelled my order and I contacted Ship a Car. I spoke to Willie and made arrangements to have my car transported via an enclosed carrier. Within an hour, Willie called me back and my car was picked up that night and arrived in NY in 2 days. The car arrived with no issues. Willie was responsive and communicated all the steps the entire way. I would highly recommend them.

Merideth was very helpful with my vehicle transportation needs. My vehicle arrived at its destination with no issues or damages noted. I was pleased with the service I received.

Called to inquire about quote on shipping but customer service was extremely rude and unprofessional. Customer service personal asked literally said to me: "I dont know why you are calling for a quote like its supposed to be any cheaper. Like what is it? have you ever shipped a car before...?" I felt really attacked by his tone. As a customer considering your services, I am at least entitled to get a quote on how much I will be spending. Instead of attacking customers in a very rude tone and assuming that I am calling to make a "cheap request", please do better on providing the simple request asked or say you are unable to do so. This was such a horrible experience.

I worked with Justen to ship my car from Michigan to California, he is very kind and patient and the communication is great throughout the process. My situation is a little bit special, in early May, I made a deal with Justen that the release date will be July 10th, however, on June 19th, my schedule has changed and I need my car to be transported as soon as possible. After I told my concerns to Justen on June 19th morning, he replied a few hours later saying that he has arranged a driver and my car is ready to be picked up this afternoon!!! Great thanks to Justen and my car arrived at California on June 23th! I gave him difficult circumstances, but his professionalism made it a easy move. Although Ship a Car Inc is more expensive than others, but if you think of their service, it is totally worth the price! And in Ship a Car Inc, if you are looking for a smooth and worry-free transportation process, Justen is your man!!!

Bob Moran was excellent to deal with. This is the 2nd time I used Ship-A-Car. very good price and on time delivery. Thanks again Bob for the great service!!!!!!!!!!! Regards Bill P Buckeye Az.

Bob was wonderful to work with. He researched the specific needs I had for moving my car and found the perfect transporters to handle it. They're the best!

Had a great experience with Paul. Not one glitch.

Bob and Raffael Thank you both so very much for your Superb service and professionalism. From booking to scheduling to pickup and delivery we give you an A+. We really appreciated the communication and updates on when you would arrive and deliver, and accommodated a nearby location as our street is very narrow. Thank you Bob for following up with me when you noticed the agency my daughter selected would disappoint her. You went above and beyond to help us and met our timeframe. Thank you again ***** **

I wish to wholeheartedly endorse Theo @ Shipacarinc for the way I have been treated as a first time customer. He has shown me knowledge of his job, and is also very good at customer service and communication. He has responded in a timely manner with courtesy and professionalism. I highly recommend Theo and his company's services for anyone seeking to transport a vehicle. One only has to read the horror stories on the Internet with other companies to make one nervous of the process. He has made me comfortable and confident of the outcome.

I recently purchased a truck for my daughter in NJ and needed it transported to her in Florida. Bob was very easy and pleasant to work with. His price was competitive. The truck arrived (safely) exactly when and where they said it would, and the carrier was dependable and vey responsive. I would definitely use them again, and would recommend to anyone who needs a vehicle transported!

Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A CAS, INC. and the pickup date and delivery date has been fulfill. Ask for Paul M. he will take care or your car and will keep you update on everything. I'm very pleased with the service and I'll recommended. A+

I was searching for an Auto Transport company to ship my son's car from Lake Forest, IL to San Diego, CA. He is a Marine and stationed there. From start to finish Ship A Car worked with me to quote a very competitive price. They were very patient as I changed the drop off date a few times because it is very difficult to predict my son's schedule. He was beginning his new MOS with the Marines and he had not received his orders for his shift. I changed the drop off again, from Thursday to Friday when he mentioned that Thursdays he had specific duties and would not be able to leave the base to get his car. It was complicated because for obvious reasons, the delivery truck can't simply drive onto the US Military base. So, my son asked if they could drop the car off at a nearby Target close to the base and provided the address and a date and time that he would be allowed to leave the base. Ship A Car worked with me through all of these logistics. They picked up the car when they agreed and dropped it off as agreed, in perfect condition. My Son, thought this was a better deal than buying a new car at this point. My understanding is that the Marines on the base need some form of transportation. And although my son needed a car, he didn't feel he needed to purchase a brand new car at this time. I can't say enough about the wonderful and patient customer service for Ship A Car. Sam Ladin, the main customer service agent with whom I spoke most frequently, was so awesome! He even called me one evening - after I sent an email changing the drop off logistics - yet again - from his cell phone. He was home having dinner and stopped to deal with my issues! The drivers, Jesus and Saul were extremely professional and courteous as well! I give this company an A+!!!! My son called me and asked me for the contact details of Ship A Car because one of his Marine mates said he would like to do the same thing--ship his car from his home base; also in IL -- to California. Thank you again Sam and Ship A Car for all you did for my son, my marine, and our military men and women!

Pepper, Thanks so much for holding my hand through the whole process. It was my first time transporting a vehicle I had no idea how to do it or what to expect. You made it easy! I wish every business I dealt with had customer service like that! Thank you again, Beth Meyer.

My experience with Ship A Car was pretty straightforward, and everybody did what they said they were going to do. The transport of my pickup truck went very well.

I have used SHIP A CAR, INC. twice for shipping cars. Really pleased with the level of service I have received. The staff have been very professional and accommodating. Last but not least, very fair priced compared to other shipping companies. Would recommend them without hesitation. 5 stars!

I worked with Janet R. at Ship A Car for two shipments. She and both drivers were great to work with! I happened to find the listing on the internet and was incredibly pleased with their service! Would highly recommend and I will use them again if I ever need car shipping services again in the future!

Merideth Anzalone did an excellent job in supporting the needs of the customer. When the transport company suffered delays in shipment, she got on the phone and worked it out to our total satsifaction.