From the quote to your driveway

SAC Makes Shipping a Vehicle From Texas to Pennsylvania as Easy as 1-2-3-4!

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Calculate your instant quote

Start by getting an immediate quote from our online vehicle shipping cost calculator, or call us directly at (866) 821-4555 to speak with a shipping specialist.

Book your shipment

Now that you received a quote and all of your transport terms have been agreed upon, you are ready to book your vehicle transport. Use our secure online booking form or call your shipping agent on their direct line to secure your transport.

Carrier Assigned

Your vehicle will be assigned to the carrier that can best accommodate your route, timeframe and price. Now that you have agreed to the assigned carrier, initial payment will be due to secure your spot on the carrier’s truck.

Pickup and delivery

On the day of pickup, your trucker will arrive and both of you will inspect your vehicle together and sign a Bill of Lading and the vehicle will be safely loaded onto the truck. Upon arrival at the destination, the vehicle will be safely offloaded. After a final inspection is completed and everything looks good, you’ll simply sign the Bill of Lading to accept your delivery.

As rated by our clients and

What do our clients say?

5
Rating
Company
As rated by our clients (from 1139 testimonials)
5.0
My experience with Ship A Car has been nothing short of exceptional. Very good communication which gave me peace of mind when it came to shipping my custom Van Build. Highly recommend. Also shoutout to Bob Moran whom I was dealing with, big thank you for all of your help. I'll definitely be using this company again and have Bob's number saved for the next time I need a vehicle shipped!
Paul B.
5.0
My recent relocation from Seattle to Pittsburgh was less stressful because of the service that Ship A Car provided—Yvonne B. coordinated with both my husband and I to have my car shipped. Both drivers were very nice and professional. It was a no-hassle process with the driver picking up my car on time and at my apartment, and then delivering it on time and at my apartment. Definitely recommend this service.
Toni Insana
5.0
Everything went great and it was an unusual move, a farm tractor with a mower attached to the rear. Their rep, Larry Farber was great, kept me advised during the whole move.
John V. Littleton, CO
5.0
Doing business with ship a car was a pleasant experience. Great service and professional staff, especially Kristina Virtue. She explained the process and assured me that my daughter's vehicle shipped from Homestead, Florida to West Springfield, Ma would be safe and worry free. This company is top notch. If the occasion arises, I will definitely use ship a car again. Kristina is definitely an asset to this company. Yours truly, Rich U
Richard U
5.0
Great Service, prompt, courteous and professional drivers. Bob Moran is the best! I have referred four friends to Ship A Car - we will be using them again this winter.
Car Shipped To And From FL From NY
5.0
Ship a Car was used to facilitate a boat shipment from NJ to Florida...Quote was $1200 and I accepted to get transport within a 2 day window pickup..My ShipaCar rep Paul Sinclair contacted me and stated he had found a driver, but driver was requesting a additional $50 for pick-up..I agreed to get boat picked up and remain on schedule. Boat was to be picked up on a Monday or Tuesday and was instead scheduled for a Wednesday pick-up around 1pm by driver. Marina owner waited and no one showed or called. Thursday afternoon came and driver was still a no show and I was contacted by Marina owner.. I contacted my Ship a Car rep and was told he would check with driver and contact me. No call ever was made back to me by Ship a Car and I ended up contacting driver myself. He stated he was running late and would be able to pick boat up first thing Friday morning...I informed driver I had paid the extra $50 that rep requested from me for driver to facilitate transport as requested.. Driver stated he did not request any $50 increase for shipment as it was posted as $1000 and he had accepted offer as posted. I contacted Ship a Car as marina owner contacted me stating no one was there Friday morning and had to leave. I received no call back from Ship a Car rep Paul Sinclair as lady answering phone told me he would call as soon as he was off phone with another customer..Driver contacted me around 10:30am saying he was there and waiting to get boat...Marina owner arrived and boat was loaded onto multi car vehicle with boat trailer wheels off transport vehicle ramps and being supported by boards under axles and transported... I never received a returned call from Ship a Car rep as I had questions not only of why I was not informed of any shipment delay but also of driver stating he never asked for the additional $50 amount Paul Sinclair had stated was requested by driver. Needless to say, Never again will I use this company as they pick carrier and leave you to deal with any transport issues and possibly lie to get more money from you by blaming transport drivers for up charges. Since I had to constantly intervene and contact driver myself for answers, I was better off using a self service company so I could have picked my own carrier and skipped the middle man ShipaCar. Once ShipaCar received their $250 deposit I basically was on my own anyways.
Angel Cavazos
5.0
Everything about the process of transporting my car with the people over at Ship A Car went according to plan and exactly as they said they would. The guy that came to pick up the car was right on time and very engaging. He took the time to tell me the plan for the delivery of the car and the time frame in which it would be delivered. The guy took great care in loading my car up which I really appreciated. The car ended up arriving at the destination before I did which the guy said it would and he was able to contact my daughter so that she was available for the delivery. The whole process was just so smooth and easy and went exactly as they said it would which makes me one happy and satisfied customer.
Robert C. Newark, NJ
5.0
I had a motorcycle shipped on October 3rd, 2017. I would rate this shipment at 4.75 stars. The motorcycle was in excellent condition upon arrival. The communication with the driver was a bit lacking. I had to contact him to get info on when he would pick up and when he would arrive here. I had no idea when we were going to receive our shipment without contacting him.
Rebecca B.
5.0
The transport company I chose didn't show up and it was pretty bad. I switched to Ship A Car and I liked their communication. People let me know what's going on and I'm good. When I called to ask about anything, a person was there and responded. He called me to let me know that he had someone to pick up the car. From then on, it was good until delivery. After delivery, I got a follow-up call so it went well.   The transport was from South Carolina to Utah, which was about 2,200 miles. When the car was picked up, it took a couple of days. There were two drivers and they just continually drove. I couldn't believe it. The final rate was what was decided upon. The only thing was the payment was a cash requirement. I had just moved here to Utah and I just opened an account. The money was held because it came from another state so I didn't have cash. That posed a problem on delivery because checks or credit cards weren't accepted. If a credit card were accepted, that would have helped tremendously. Other than that, I would recommend Ship A Car.
Virginia of Draper, UT
5.0
I was referred to Bob Moran through Triple 7 Movers and I was very impressed and pleased with the experience of shipping my vehicle. I contacted Bob approximately a month ago and he explained in detail how the process of shipping a vehicle would be. Bob was very professional and by all means honest with me about the shipping rates of a vehicle. Bob promised me when my vehicle would be picked up and delivered and as promised it happened. Bob and I frequently talked before it was time for my vehicle to be picked and he was always available to answer any questions or concerns I had. I most definitely recommend Ship-A-Car, Inc. Again thanks Bob for all you did to get my vehicle to it’s destination secured and on time.
Shipped Vehicle From Nevada To North Carolina
5.0
The car arrived today and I could not be happier with the shipping service (Sema Logistics). They were always there to answer my questions on the phone and the driver was the best. Very efficient, friendly and professional. I am having another car shipped sometime in June and I will definitely be using your services again ! I have used other companies before and yours is the best of all !
Neal R. Westlake Village, CA
5.0
First I wanted to say Thank you Bob M. from ship a car. this company was the most professional of all of the companies I spoke with. I will be using this company ONLY in the future, this is definitely the company that I will trust. Thanks if i can give 10 stars I definitely will.
Chun T.
5.0
Willie Dublin assisted me on a short notice request to have my two vehicles, a Honda Odyssey and a Hyundai Elantra shipped from Santee, CA to Round Rock, Tx. I initially had set-up a request with another company a month prior , told them my situation and the day I needed it due to my wife's and my job that would require transportation. They told me they can deliver on the requested date. The day prior of the initial pick-up, I received an email that changed the pick-up to 3 days later and a possible whole week before the car would make it. They told me that I never specified the need and that they told me that they said the pick-up could be 3 days prior. They had a whole month to find a transport company to fit that transport request. I cancelled with them, called Willie D. at ship a car inc and he had me set-up with a pick-up day the same day. He was fast, efficient and had great communication the whole way. I would recommend Ship a car inc and Willie D. if you can request him for anyone moving out of state. I also would like to thank Carlos at Carlos Transport who Willie D. found as he was very professional, on time and delivered on the day needed. Very grateful to both of them. Relieved a lot of stress on our out of state move.
Jed Napoles
5.0
I shipped a brand new $15,000 Yamaha Viking UTV from Montana to Oregon. Even though the driver did not have the title, it would have been easy to sell this for $5000 to a ranch along the way and I would never see it. I did a lot of research on Ship A Car, Inc. before deciding to use them, and my UTV arrived safely and my wife is HAPPY! Not only did they give me the best price, but they shipped it in an enclosed trailer. I would definitely use them again.
Philip Kazmierowicz
5.0
Pepper, Thanks so much for holding my hand through the whole process. It was my first time transporting a vehicle I had no idea how to do it or what to expect. You made it easy! I wish every business I dealt with had customer service like that! Thank you again, Beth Meyer.
Beth M. Auburn, WA
5.0
I worked with Dana and she did a great job communicating with me and the driver as they had several issues with timing and the weather. I would recommend them to get your car where it needs to go. Thanks
Darin Darin
5.0
Great Service ontime delivery. The driver is more experienced and handled the vehicles great without any issue.
Makireddy
5.0
Danny was very helpful and professional from start to finish. I had to ship my car quickly and he was able to find a transport and get my car on the road. Followed up to make sure car was delivered and I was happy with everything. Would recommend highly.
Joe Buda
5.0
Ship A Car is a really great service. I had them ship my late model Lexus LS 460 from Louisville, Kentucky to Portland, Oregon. They made me feel really comfortable with delivering my vehicle across that long distance. Thad was the name of the driver that helped deliver my vehicle to Portland, Oregon. He's a very nice guy. A "Man's man," so to speak, and really easy to relate to. He stayed in contact with me, and gave me several options of places to meet besides the Portland delivery point. In retrospect, I should have chosen a different meeting location to avoid rush hour traffic, but it all went well. There was only one slight issue. I think he parked the trailer under a large tree, and the tree dripped a bunch of pitch over the car. Luckily, it didn't scratch the paint. I took it to get cleaned, and the guy said it should be fixable by leaving the vehicle under the sun for a week or so. Other than that, everything worked out fine. Ship a Car provided a good service and a pretty decent price.
Phillip C. Ashland, OR
5.0
Hello, I worked with Steve Goodman getting my car shipped from Pennsylvania to South Dakota. I was very leery on selecting a company and had been in touch with other shippers. My finale price was about $200 higher than original quote, but South Dakota isn't a very popular route. I had Car available on November 2 , 2020 and truck picked it the same day ! Although first truck had mechanical issues, Steve has another within 30 minutes scheduled. Car was delivered with no issues , on time. I would suggest to others to be available at anytime day of the transport because the driver can show really at anytime. Its funny the other shipping company called me and said the finally found a driver to transport my car , but it was already delivered . Steve really made it happen quick !
Overall Great Experience
5.0
My experience with Ship A Car and with the driver was very good. I thought the cost was a little high but the rep I dealt with, Doug, was outstanding.
Mike of Mcdonough, GA
5.0
They transferred my Macan Turbo to my home address. The service and level of professionalism were second to none. Thanks! I highly recommend them!
Anthony Doyle
5.0
I worked with Kristina V. She was kind, thoughtful and intelligent. Worked with me threw my email and gave me her personal phone line to call for problems.. She gave me estimate and told me what to expect... Stayed in contact with me threw the entire process of booking, handling transport, and getting vehicles delivered. Transporters were kind, helpful and capable...Just an OVERALL, Good experience... What a BLESSING these people are, in today's world of mishaps... Five Star Rating in my opinion... Thank you... took the stress out of our shipment..
Linda M
5.0
Bob was wonderful to work with. He researched the specific needs I had for moving my car and found the perfect transporters to handle it. They're the best!
Rand Z
4.0
Company was very professional and got our car to its destination in a very timely manner. Communication could be a little tighter but overall a good company to work with.
Kellee G.
5.0
ShipACar did a terrific job getting my tractor and miscellaneous equipment from New York to South Carolina. Bob Moran found the best possible trucker for the job. I never shipped anything like this before, but Bob put me at ease and kept in touch through the whole process. When the equipment arrived I wasn’t sure if I was going to Read more at: https://www.mymovingreviews.com/car-movers/ship-a-car-4900#company-reviews-section
Thomas Murray
5.0
Everything was great and Bob Moran was very helpful. My car came one day earlier. I would definitely recommend them! 
Alice G. Arlington , VA
5.0
These guys were able to help transport our vehicle within a 8 day span. They are fast, and Joseph provides great communication throughout the whole process. We are a used car dealership so obviously the treatment of our vehicle during transport was a big factor, yet the driver did not leave a single scratch on the vehicle that the Auto Auction had not previously done a report on. Thank you Ship A Car for being an outstanding transportation broker.
Safeway Auto Sales
5.0
Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.
Trailer Transfer
5.0
From the initial pricing request to the driver dispatched and vehicle arrival, Justen and his team at Ship A Car, Inc. do everything you'd expect from a professional hauling company. We hired multiple drivers with Justen through Ship A Car, Inc. for the transportation of our fifth-wheel and they were nothing but accommodating, professional, knowledgeable, and available to you throughout the entire shipping process. I can honestly say that this was the fastest most efficient and fairly priced company I've ever worked with. The drivers arrive promptly and are able to quickly load your vehicle in the correct manner with respect to your personal property and the safety of your vehicle. Justen helped me feel safe and confident in relying on Ship A Car, Inc. to move our fifth-wheel, it gave me such peace of mind. I constantly receive superior service and have been a repeat customer and have recommended Justen at Ship A Car, Inc. to our co-workers and colleagues. Looking forward to continuing to use Ship A Car, Inc. for all of my transportation needs.
Libby S.
5.0
Yvonne, the car made it here in perfect shape and promptly at 8am this morning, Viktor , the driver, is the consummate professional , on time, polite, and skillful at driving his rig and the vehicles he transports. It was a great experience dealing with you as well and yes, you're quite a professional and a pleasure to deal with , thank you.
Mario F. Ivins, UT
5.0
I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions and got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. Car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.  
Heatha H.
5.0
Pepper goes above and beyond for her customers. She provided me with outstanding service and accommodations. Whenever I need auto transportation in the future I will be returning to Pepper at shipacar.
Palmer Bradshaw
5.0
5 star outstanding service, car arrived in less than a week in perfect condition.Very Professional and Emily was a joy to work with.
Andrew P.
5.0
Hey Lisa. Just wanted to let you know the bike was just delivered without any problems. I want to thank you so much for the super fast shipping time. We buy bikes from all over the States and will be repeat customers for your company. Hope you have a great weekend!!
Michelle C. Owasso, OK
5.0
Ship a car did a wonderful job shipping my cousins car. Sam was so nice and helpful with dealing with my father. My father was trying to take care of this transaction and make all the arrangements. I was the middle person to just clarify some things. Sam took the time to explain to me of everything that was happening and told me what was required from me/my dad. It takes a lot of patience for someone to figure out the details of delivering a car. I will probably use this company if I ever need to ship a car. Thank you ship a car and also thank you Sam for the great service!!!!!
Ashley Geiger
5.0
Ship A Car Inc makes a tough job simple! We Highly Recommend To Everyone!
Tyler Keener
5.0
Great company to work with.Janet Rinella was excellent and provided timely followup explaing how the pickup and delivery would be scheduled. Chris the driver and his copilot Jen did a geat job and provided schedule updates on both pick up and detination arrival. The car transport went well and without a hitch. I definetely will use them again.
Robert Chappel
5.0
Truck arrived two days ahead of estimated time given at time of quote. The staff at Ship a Car kept me informed of the delivery schedule, once it had been picked up. Well worth the price.
Dave S
5.0
In 47 years of the car business I have never been so impressed. The very best by far. Bib Moran was awesome. The very best I have ever used. Bob Moran first class.
Gerry. Duncan Ford Lincoln Mazda M. Blacksburg, VA
5.0
Made a car shipment happen in 24 hours that was taking forever with other company. I was willing to pay a few bucks extra. Other company kept delaying and making excuses, this guy made it happen literally overnight and was excellent returning calls and follow up. Cool guy and fun to talk to as well.
JS
5.0
I received excellent service from Len of ship a car. He was thorough, pleasant to work with, and committed to helping me find a transport service. The company he contracted with was outstanding, great service, my car arrived in a timely manner in perfect condition...except for a few bugs on the windshield!! I highly recommend Len and his company.
Transport Car
5.0
Best service I've ever had ! Bob Moran is Topps ! Make sure you ask for bob and he and his crew will make your transport painless from start to his follow up finish! I can't wait to use them again ! Thank you ship a car !
Frank L
5.0
The rep knew what he was doing and his cognitive process. The delivery was smooth. They showed up on time as discussed. They were responsive to phone calls and communication was perfect. The condition of the vehicle was good when it arrived.
Job of Bellevue, NE
5.0
I had shipped a car in 2012 with another company and had no problems.So when I needed to ship a car this year I called them first.The price quote I got seemed a little high.When I called SHIP A CAR INC my name and the shipping information(as inaccurate as it was) was out for other companies to see even though I had talked to them on the telephone,not the internetThe people( Lisa & the driver) were very nice and professional.They also saved me $459.00( which is 23% of the total) over the other company.
Spence Wood
5.0
My vehicles arrived just as you promised in California. I will recommend you anytime, any day and twice on Sunday to anyone that wants to move their vehicles. You did great! Thanks for always answering my questions and putting me at ease. Take Care...Kristi.
Kristi S. Morrow, OH
5.0
After spending three weeks and past the deadline waiting for a carrier to pick up my car I switched companies and Dana B. helped me get my car picked up and shipped in two days. Great company and great customer service. Dana was a pleasure to work with.
Gabriel E
5.0
I had a truck I needed to ship from California to Texas. I check around to see who had he better rate and Service. I found Ship a Car Inc was the one for me. They were a little high in price, but you can’t beat the service. The Agent I was working with was Bob. He held my hand throughout the whole process. Even after my truck was delivered, he call me up to see if everything went OK and If I had any questions. Would I use Ship a Car Inc again? Yes, for sure. Ask for Bob.
Joe Simon
5.0
We have used Ship A Car for over 20 vehicle transports over the past year, without a any problems. Bob, our rep, has been helpful in getting us great pricing on shipping services, that we are able to pass onto our customers. Highly professional outfit and highly recommended if you need a vehicle transported anywhere in the country.
Kelly Morishita
5.0
Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.
My Volvo Got To Me On-Time And Without Any Damage
5.0
Transport came when agreed upon. There was some trouble before in that where the car originally was, the streets were too narrow for a large car carrier. No big deal, worked out a day before hand and not at the last minute and we got the car to a place where it could be easily picked up. Actually worked out better for us and the carrier. Driver was a nice guy and very professional. Loaded up in less than 5 minutes. Thank you guys.
Tom F
5.0
Willie was great to deal with - following up when he said he would and easing my mind throughout the entire transaction since I was dealing with a few movers. When needed, will certainly work with Willie again.
Chris
5.0
We used Ship A Car to send a car to our son in North Carolina from California.  The service was great, the price was reasonable and Justin did a great job of coordinating the delivery.  I would use them again if the need arose.
Daniel R.
5.0
We were very happy with ship a car services, mikelson and son were assigned to us, very professional, nice people. We would recommend them and will definitely use their services again.
Neal J. Wilbraham, MA
5.0
Ship a Car arranged transport of my vehicle from Atlanta GA to Portland OR in Oct 2018. The whole process was carried out exactly according to plan with no surprises and no drama. My agent, Dana Briones, was professional, courteous, helpful, and responsive.
Jay Hughes
5.0
Hello, I worked with Steve Goodman getting my car shipped from Pennsylvania to South Dakota. I was very leery on selecting a company and had been in touch with other shippers. My finale price was about $200 higher than original quote, but South Dakota isn't a very popular route. I had Car available on November 2 , 2020 and truck picked it the same day ! Although first truck had mechanical issues, Steve has another within 30 minutes scheduled. Car was delivered with no issues , on time. I would suggest to others to be available at anytime day of the transport because the driver can show really at anytime. Its funny the other shipping company called me and said the finally found a driver to transport my car , but it was already delivered . Steve really made it happen quick !
Mark V
5.0
Excellent from start to finish. Very professional! Cody was my agent and Sam was driver. They both were awesome!
Sherelle B.
4.5
The gentleman that delivered my car was very good. It was my first time using them, and I'd use them again. Would recommend to anyone. They're very professional. Just make sure that if you're shipping a classic car to put the cover on it -- you'll need to keep the dust off.
Dennis G. Chandler, AZ
5.0
These guys are great! especially Danny. He was so nice and helpful unlike most brokers and really got us the best deal. I was also very appreciative how he gave me his personal cell number to call him should any problems arise or if I simply had any questions. I will definitely use them again next year. If you want a no hassle smooth transaction, he is the one to talk to.
Julia Perez
5.0
First time I used Ship a Car, they are very professional. Danny was my transport coordinator, and he was very friendly and courteous . He answered all my questions very professional. We were notified when the driver would pick up the vehicle in California and also when they arrived with it in Florida. We are very satisfied with their service. Thank you very much and we will be using this company in the future. This company is very highly recommended ,I personally want to thank Danny for this great experience.
Damian Kendziorski
5.0
Cody griffin was an outstanding mediator, from beginning to end. He was extremely professional, going out of his way to answer all my questions and making sure I was satisfied every step along the way. I would highly recommend him and his company if you need your car transported .
Riccardo Keel
5.0
I recently shipped a car from Las Vegas, Nevada to Lilburn, Georgia. While there were some communication problems on the pickup date, the process was otherwise smooth, and the car was delivered quickly and in good condition. I was well served by Chris Wukich throughout the transaction, and he was very helpful when I needed him most on the pickup date. Please thank him for his excellent service.
Scott W. St. George, UT
5.0
You need shipping sorted on your car's... Look no more... You think of it, and they have it done already! Love their service!!!
Casey Kelley
5.0
The driver was on time and my car arrived safely 500 miles away at my new apartment. Dana was very professional and kept me informed. I was very unhappy that the driver demanded more money than my original contract stipulated. I was under extreme time constraints so I felt blindsided. Dana was kind but could not find another driver on short notice.
Carol P.
5.0
Excellent customer service from Dana Briones from inquiry until the successful drop off of my new car from Pennsylvania to Los Angeles, CA. She was professional, knowledgeable, friendly, reassuring and made herself available when I called to check on the location of my car after 4 days. I was also provided with the driver's full name and cell phone number. I most appreciate that Dana was honest about the estimated transport pick up and delivery time frame. The driver Alex was the absolute best. He called me and the car dealership the morning he picked up my new car. We spoke about 4 days later and he told me his expected delivery day. On that day, he texted me to let me know the time based on his GPS. He arrived earlier than expected. This was my first time purchasing a car from the internet, from another state and using an auto transportation company. I did have anxiety in the beginning. However, EVERYTHING went smooth and I have nothing but great things to say about Dana and Ship a Car Inc.
M. A
5.0
I took delivery on Saturday and everything went smoothly. Thank you very much for your follow up. I’ll be sure to recommend your company to anyone I know looking to ship a car, or snowcat!
Eric S. Greenville, ME
5.0
This is a five star company had my car to my house exactly when they said they would. Smith who set every thing up is truly a man of his word. The car co kc motors from which I also purchased the car will als o be useing ship a car. Nice to k ow there’s still great honest people, company’s out there. Good job Smith!
Bob K
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
5.0
Danny did an amazing job assisting my transport of two cars across the country. He met specific terms in our contract and provided first class service throughout the entire process. We ran into an issue where the truck picking up the cars had engine trouble. Danny called and had already fixed the problem contracting a second truck with the agreed upon pick-up date. The two cars were picked up and delivered on time.
Angelo L.
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