Texas to North Dakota Car Shipping

I am currently fighting with this company for my move to Washington from Michigan. TL;DR- DO NOT USE THEM, THEY ARE TRASH I booked my service in mid November for a 12/13 pickup and a 12/23 delivery. I worked with Zachary. All seemed well. He said the driver would reach out to me shortly. They didn’t. The week before pickup I started getting antsy, so I reached out to my pal, Zachary. No reply. I called him, no reply. Sent another email, nothing. I emailed the driver, nothing. Called the driver, nothing. Finally 12/13 rolls around and I have no confidence they’re coming at this point. I call Zachary again, nothing. Finally mid day on 12/13 he calls me and says my driver is running late. Should be here on 12/15, should still make it by 12/23. Gives me an updated number for my driver. I call it. Nothing. Finally end of day 12/13 the driver texts me asking for photos of my truck. Then proceeds to tell me it absolutely will not fit in his enclosed trailer and that he can’t come. I call Zachary, nothing. He finally emails me back and says we’ll find another truck. I email him on 12/14 asking for an update. Nothing. I send ship a car inc a message on FB, nothing. I tweet @ them. Nothing. I use their website messager, nothing. It’s now 12/15, another 2 emails and 2 phone calls to my dearest friend, Zachary who promptly ignored them. I have absolutely no faith that they will ever get my car shipped and now just hope they will return my $300 deposit, but I am doubtful. SAVE YOUR TIME, SAVE YOUR MONEY, FIND SOMEONE ELSE.

Ship A Car did a really nice job. They were very professional and very friendly. The rep who helped me set everything up was very good. Also, the driver took very good care of the truck. It was just as clean when it got at the drop-off as when it left me in Arizona.

I was provided great service. They picked up my car on time and delivered on time. Gabriel was wonderful and very helpful I definitely recommend this service

Bob M. is the way to go. I recently worked with him on getting my car shipped from Michigan to Arizona. Everything went flawlessly and he went out of his way to make sure of it. I would definitely recommend him and will be using him for all of my future shipping needs.

Willie at ship a car never let me down while trying to find me a transport carrier after the initial one dropped the ball. I appreciate his persistence and following through and would highly recommend them anytime.

We have a street legal custom golf cart to the tune of a $10,000 investment with all of the fancy bells and whistles. My son and his family relocated to Boca Raton and they wanted to use it over there. A friend recommended that we contact Ship A Car and said that they would get it safely delivered from Sarasota to the east coast. Danny K. handled our request and made it happen for us in just one day. We were extremely pleased with his engaging attitude and the high degree of professional customer service that he provided us with. We will certainly recommend Ship A Car for your golf cart transport but we are sure that we will use there services when it comes time to ship our car anywhere in the US. Thank you Danny and staff for a job well done!!!

I would not recommend any shipping company other than ship a car direct, reliable, honest, best price. John is the best person to deal with, I have shipped with them over 6 times and I would never use any other company.

I had a little longer wait due to truck issues and the road. However, Bob Moran was beyond useful and helped me in more than one way. His customer service let alone human compassion for the things i was or might have been going through was very much appreciated during this huge transition in my life. I would recommend ship a car inc. And ask for Bob!

Dana did a great job. She communicated with the dealership and myself to get my truck delivered quickly and undamaged. Appreciate all the work she did to get the job done.

I used Ship A Car when I moved across the country. Their service was wonderful. They communicated well with me, they were friendly, and they kept me in the loop on what was going on. The only problem was that the company they ended up hiring for shipping my vehicle was a problem. But when I told them about the problem they were very nice about it, and they handled it very well. I highly recommend them.

Bob M. was very quick to respond and made the experience very smooth and easy. By far, he quoted me with the best price after before getting several more from other companies. He was easy to communicate with and was never pushy. I would definitely do business with him again if ever needed.

I was referred to Bob Moran through Triple 7 Movers and I was very impressed and pleased with the experience of shipping my vehicle. I contacted Bob approximately a month ago and he explained in detail how the process of shipping a vehicle would be. Bob was very professional and by all means honest with me about the shipping rates of a vehicle. Bob promised me when my vehicle would be picked up and delivered and as promised it happened. Bob and I frequently talked before it was time for my vehicle to be picked and he was always available to answer any questions or concerns I had. I most definitely recommend Ship-A-Car, Inc. Again thanks Bob for all you did to get my vehicle to it’s destination secured and on time.

Excellent service. Went above and beyond to find transport the same day. Kept thorough follow up all through the process and helped with the online contract. Followed up with time that driver should arrive and kept in touch until delivery was complete. Even the driver called when delivery was complete. Thank You.

I worked with Jon R. He was very professional and super nice. He helped me out with a lot of my concerns and questions and got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. Car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.

Very easy transaction. Job was completed in a very professional manner. Car arrived on time and in 100% perfect condition.

We need a new approach to the situation and raise prices.

My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days). I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me. I have a new 2019 model of luxury car and it was delivered in very good condition. Please ask for Dana when you call.

Pepper, Thanks so much for holding my hand through the whole process. It was my first time transporting a vehicle I had no idea how to do it or what to expect. You made it easy! I wish every business I dealt with had customer service like that! Thank you again, Beth Meyer.

Steve Goodman helped me with my transport and did everything he promised he would do. That is rare these and my thanks and gratitude to Steve and Ship a Car.

Great Company Great Communicators Did what they said they were going to do !!!! Use them again in a heartbeat !!!!!

Recently we had an opportunity to have our vehicle transported to an auction out of state. We dealt with Bob Moran of your company and was totally pleased with his response. He followed the procedure to the very end and kept us informed daily. We would definitely recommend your company in the future.

My recent relocation from Seattle to Pittsburgh was less stressful because of the service that Ship A Car provided—Yvonne coordinated with both my husband and I to have my car shipped. Both drivers were very nice and professional. It was a no-hassle process with the driver picking up my car on time and at my apartment, and then delivering it on time and at my apartment. Definitely recommend this service.

I recently had a car delivered through Ship A Car and was very happy with the experience. They kept me in the loop the whole time about when and where my vehicle was going to arrive. They delivered my car without any problems at all. I would recommend them for their quickness and efficiency.

Needed to move my vehicle interstate on short notice. Bob Moran assisted me from day one with contracts and paperwork so there was no confusion. Received timely updates via text and phone from the staff. My transport crew arrived on time and the delivery of my vehicle was hassle free. I would recommend Ship A Car and Bob Moran to anyone looking for excellent service

I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions, got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. My car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

Everything went smooth. The driver was nice and professional and the car was dropped off safe and sound, we will definitely use your company again!

I had no problems. Will Dublin was a real pleasure to deal with. I hadn't done this before so I was a little nervous but it all worked fine. My car was waiting for me when I got to my destination. I was in contact with the driver en route. Definitely Will will take care of you.

I had the pleasure of working with Meredith A from the beginning of shipping my car to the end of the transaction. Meredith was very professional and caring throughout the process. She answered all of my questions, and I had a lot of questions, and eased my fears of shipping my car. Whenever I called if she was on another phone call she always called me back in a timely fashion. I throughly enjoyed her work ethic and would not hesitate using her service again if the need would arise.

Kristina did such an amazing job. Got my car posted and picked up in the same day. She explained everything to a "T". Car was delivered on time and buyer was excited. Will use Ship A Car and Kristina again.

Mr Khai R. was very helpful, polite,funny. Was on top of it. Reasonable price and delivered my boat in a day!!! The driver Darren R was very nice and helpful.

Bob Moran at Ship A Car, Inc. provided impeccable services. His willingness to follow up and share his level of expertise was reassuring during a chaotic time of transition. Bob offered insightful information and worked to ensure our needs were met, even if not through Ship A Car, Inc. his reputation and committee to integrity, efficiency, and professionalism far exceeded my expectations and I am grateful to have had the opportunity to partner with him to get my cars transported timely. Thank you.

I recently moved to Florida and used Ship A Car to transport my car. I dealt with Lawrence K. who was courteous, honest and professional. He kept me posted from beginning to end and it was one less thing to worry about. I would use them again without hesitation.

Great service, Christmas week got transport on a non operating classic car from Florida to west coast. Joe is great!

The service provided was exceptional. Andre (driver) was professional and did a great job. We could not have been more pleased. Thank you for your personal attention, your knowledge was invaluable, and you made a stressful situation become a pleasant experience.

We were very pleased with the services and the efficiency of the staff at Ship a Car Inc. We received amazing customer service from Ms. Janet who helped us throughout the whole process. She delivered service with a smile that was transmitted over the phone. We were very satisfied with this company.

I was disappointed to see some very low ratings on Yelp about this company. I spoke with Steve and a guy named Mike transported my 2 cars from California to New Orleans. My driver's name was Mike and he called me every day to let me know where he was in his transport. The cars arrived in pristine condition and very timely. I guess everyone's experience is different...but I got all-star treatment.

Great service from first phone call to delivery. Car delivered same day.

It was a great experience, very professional company, the service was fast and the agent was very friendly.

I live in Texas and purchased a classic car in Virginia. The seller suggested using Ship A Car and we were put in touch with Larry Farber at Ship A Car. Despite hiccups with the seller, Larry Farber worked with us in the most courteous, conscientious and professional manner and accomplished the delivery of the vehicle to me. I would highly recommend Larry Farber and would not hesitate to contact him and/or Ship A Car for future shipping needs.

Ship A Car did a good job. Their customer service was sufficient. I didn't have to worry about, “Where's the car? Or what are they doing?” Everything was in a timely manner. They had a man come here and he was of Lithuanian descent and he was new in the country. He was very kind and polite. He knew what he was supposed to do and did his job well. The car was delivered in about a day. He was very efficient. It worked out great.

Steven H was great! He helped me through the uncertainty of shipping my vehicle. I have no complaints and would highly recommend this company due to the excellent customer service!

Bob was great at his job and really helped me out through the whole process. They say you have to have a certain weight limit in your car and everything but bob was able to find me a driver who helped me with that and let me put a little more weight in. He even found me a driver in just a day time since I needed my car out in Arizona in a rush. I highly recommend this company you and your car will be in good hands the whole time.

This review is easy! Janet Rinella at Ship A Car, Inc. Is a huge asset to that company. I had been through 2 miserable experiences with 2 transport companies, both of which I canceled after much frustration and NO results nor return calls, even after paying their required deposits. Learned through Google that best way to get auto transported is through a Broker. For some then unknown reason I called Ship A Car, Inc., and Janet Rinella answered the phone. Janet knows her stuff, is dependable, knowledgeable of this business, straight forward, kind, diligent, and FAST with results. From my first call with her, she found a transport company, located their driver and set up the pick up of the vehicle we were transporting to our grandson who is an Airman at Dover AFB, Delaware. This all was done by Janet's persistent follow up, contacting me daily every step of the way. She seemed to be as concerned for our grandson to get the car as we were. She is not only proficient at her job, she is caring, even to the point of asking me to contact her "no matter how late" when we met our driver and he drove it onto the ramps of the truck. That was last Tuesday. Our grandson received his car across country YESTERDAY! There is no doubt in my mind that had we hired any other company, we would still have that car in our driveway and our nerves and stress levels would be off the chart. In addition, throughout my many calls, texts and emails to Janet, we have developed a special and forever friendship. Her people skills are genuine, her work ethic is beyond reproach.

Danny was great, no problems there. We had a problem with the trucker who took our first load through -- he was several days late on his load, and he wasn't easy to get a hold of. But Danny did a lot of leg work, so my hat's off to him. The guy who picked up the trucks was a great guy. He was very informative and kept us posted. The express transit was kind of slow and sluggish, though -- it seemed like they only had a couple of drivers. But the trucks got there. They did a pretty good job.

I was very pleased with this company. Customer service was great. Melinda made the contract clear and was able to get a driver within a week. The dispatch person, Amanda, was always available to inform me of where my car was on route. My car arrived in good condition in a timely manner, and the price was more reasonable than some other quotes I had gotten.

I am so grateful for Paul Murphy who went out of his way to help me to ship my vehicle. I will definitely use this company again without hesitation in the future whenever I have a need to ship my vehicle. They operate the business with honesty and integrity, the best company that I have ever encountered, I truly thank God for directing me here for their service when I had a need to ship my vehicle. If there is more rating scale than 5 stars, I would give them the highest one, because they deserve all the praises! I sincerely hope that anyone who needs their vehicle to be shipped, please go to "Ship A Car, Inc.", because they are the best in this type of business. You would be rest assured that they would do their best, and the best part is that they never even try to take advantage of any customers unlike some other companies out there that have hidden agendas to rip of their customers... Words alone cannot express enough of my gratitude for the company!!!

Just moved two classic cars from Chicago to KC in the dead of winter. I asked for a two car hauler and the found someone fast. Was scheduled to have the cars picked up on Monday but the drive contacted me to see if he could pick the cars up a day early to get ahead of a big snow storm and bitter cold. On the back end I needed him to drive the cars up a long driveway and park them in the garage. He was easy to work with and did a great job.

Thanks so much for all of your help! Truly appreciate it even when I had my moment of wigging out yesterday afternoon. The process was very smooth! We actually got to make the 10:00 flight home last night, so we are home back in Michigan! 

Bob and his team did a GREAT job getting my vehicle to me during a cross country move. They have Stellar communication and I was updated every step of the way. My vehicle arrived in perfect condition HIGHLY recommend Ship A Car!!! Thank you Bob!!

I used this brokerage company to transport my car from NJ to Michigan, when I spoke to the original Sales Rep he told me that the vehicle would be transported on an 18 wheeler not on a Pickup truck towing a bed of 3 or 4 cars. That did not happen, then though the rest of the issue does not completely fall on their line of work they did nothing to help me out. The company that actually transported my car which Ship a car outsourced to did not initiate any communication at all. Throughout the process of delivery of my vehicle I was calling the shipper for time slots and changes in schedule. Never did the shipper call me to indicate a change in schedule. Then to add insult to injury due construction that was happening on my main street the shipper could not deliver the car to my house I had to walk a mile to go pick up my car, or I would have to drive 45 minutes away to pick up my car. Though the contract explicitly says the car would be delivered to my home. Again Ship A Car has nothing to do with this process, but in the end my contract is with Ship A Car, and when I complained about all these issues they did nothing to rectify the situation. The "Manager" asks me did the vehicle get delivered? I said yes, then that is all we promised. Such a piss poor way to handle the customer service end of things. Though most of the issues are the shippers my contract is with them and they deserved to be shunned for the way the handled the situation.

First time I used Ship a Car, they are very professional. Danny was my transport coordinator, and he was very friendly and courteous . He answered all my questions very professional. We were notified when the driver would pick up the vehicle in California and also when they arrived with it in Florida. We are very satisfied with their service. Thank you very much and we will be using this company in the future. This company is very highly recommended ,I personally want to thank Danny for this great experience.

Theo Brown arranged for shipping my Ford tractor from Missouri to Washington state at a reasonable price and it was picked up and delivered on time with no damage. I am very pleased with there service and will use them again!

My interaction with Joseph from Ship A Car was a pleasant one. He did not push me to just go with him. I checked around and did find cheaper companies, but chose Joe for his openess and honesty with me. I would recommend Ship A Car to anyone I know who is in need of a transport company.

This was my first time ever transporting a car and I have nothing but great things to say about the experience! My contact, Bob, was unbelievably helpful. Walked me though everything and made it unbelievably easy! The driver showed up to the exact location and was very professional. The transportation from origin to destination was very fast as well. My only complaint was I was not given a photo of my driver so it took a couple of minutes to verify that the guy picking up my car was the correct person. But the driver was very understanding and super helpful in the verification process. I would recommend this comanpy to anyone transporting their vehicle to any part of the country, especially if this is your first time ever trying to do so.

Unlike some of the other reviewers I had an excellent experience with this company.  I was getting quotes from several companies. I spoke with Justin and he offered me a quote that was a little higher then another place but he said he could ship my car to CA fast. He called me shortly after and had everything set up.  I was nervous bc this was my first time having to ship a car and I was moving it across the country. I had to call him back a couple times as questions came up and he always answered. Even on Saturday.  The pick up day came and my car was picked up no issues.  It was delivered in the exact timeframe that justin quoted. My uncle had to meet the driver at a shopping plaza but that was ok bc I was warned that the truck may be too big to get down my street. Justin called afterwards to make sure everything went as planned.  No damage to the car. Will use again when I have to ship the car back east next year.

Where do I start! I am completely satisfied with the service from the get-go. You were extremely helpful and answered any question I had and I didn't have to wait, you responded almost immediately. You found me a driver 2 days before my car had to be picked and my car was delivered in 2 days, I can see why Ship A Car in rated #1. Not only for there on time promises but for there customer service, interaction, and satisfaction. I will definitely keep Ship A Car as my one and only choice when I decided to ship a car again, and I will be doing this again soon. I will also be requesting you next time as well! Let me know how I can pass this info onto your supervisor so I can let him know how satisfied I am with everything you did for me. Lastly, the driver was also very easy to get a hold of. Weather it was a text or phone call he was extremely easy to contact. He was very flexible as well. Due to work I didn't think I would be able to make it to Green Bay when the driver delivered the car so I shared this with my driver. I asked him if it would be ok to re-route my car to Coleman where I live instead of Green Bay because it was easier for my work schedule. Once I made my request he called me and said that was not a problem at all and he was extremely friendly about it, what a relief for me. I appreciate all the flexibility and friendliness that was directed toward me from the get-go. Please relay this message to the drivers supervisor as well. Thanks again and let me know how I can help your company by submitting reviews! Have a great week.

The first issue I had with this shipment was when the Ship A Car sales rep called after we had agreed and on a price, I signed an order confirmation, paid the deposit by credit card and got a dispatch notice. About an hour later, the sales rep called me back to inform me that the driver wanted $200 more for the transport. At this point, I suppose I should have told him to find another driver, but I was anxious to get the car delivered in a timely manner. The second issue came on the Saturday my vehicle was to be delivered in the morning. I texted the driver who said he would be to my residence (in NY State) that evening and he included a picture of a Google map which included the Shiawasee River. I looked this up and found that it was in Michigan. I understand that you have to be a bit flexible, but later that late afternoon I got another text expressing that they would arrive at 3:00 am Sunday morning and would it be OK to take the delivery then. Again, I suppose I could have postponed delivery, but by this time I just wanted to be through with this process and said OK. They arrived at 4:15 am on Sunday and delivered the vehicle with no damage. It was not the worst experience, but it certainly would not merit a 5 star review.

This was my first time using this type of service and Bob made it go very smoothly. Exceeded my every expectation and was always in contact. Price was fair and service was fast.