Texas to Iowa Car Shipping

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

My interaction with Joseph from Ship A Car was a pleasant one. He did not push me to just go with him. I checked around and did find cheaper companies, but chose Joe for his openess and honesty with me. I would recommend Ship A Car to anyone I know who is in need of a transport company.

Gabriel was amazing. A total angel to deal with. But the driver you hired Ray sucked. My truck was 3 days late was never offered a discount. I will refer the company but will tell people if a guy names Ray is doing the driving he had one excuse after another for my truck being 3 days late. But Gabriel and this company did great. GET INFO ONYOUR DRIVER..

Thank you so much for your help in transporting my car from Seattle to Virginia. Everything went great! Your arrangements were fantastic! Very seamless and easy. I got the car within three days and the drivers were super about getting the car picked-up from my sister (they had to call her a few times) and then the drop-off was perfect. They told me when and where and were on-time too. THANK YOU!!! I have already recommended your company to my friends and I hope they will call you. Your company is very professional and pleasure to work with!!

Bob Moran has been great to work with, car was shipped as promised and great communication on his part.

Used Ship a Car Inc. to bring a vehicle from Pennsylvania to Indiana. Raymond the driver was awesome, very professional and kept in communication with me throughout the transport to let me know time of arrival. I was grateful that the shipper car representative kept in touch with me as well, I would definitely recommend them and use them in the future!

Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob

Ship A Car and their representative Howard Heller was outstanding. Excellent customer service and our vehicle arrived as scheduled and in great condition. The transport driver Raymond McDowell was excellent as well. Very informative and kept us up to date on the arrival which came early. Highly Recommend, this transport company and their representatives.

Scheduled pick up with this company, got a pick up date, when my dodge viper arrived it had been driven with out my permission and gps was stolen. The customers service is good and good communication but lil was done to resolve this issue.

Doing business with ship a car was a pleasant experience. Great service and professional staff, especially Kristina Virtue. She explained the process and assured me that my daughter's vehicle shipped from Homestead, Florida to West Springfield, Ma would be safe and worry free. This company is top notch. If the occasion arises, I will definitely use ship a car again. Kristina is definitely an asset to this company. Yours truly, Rich U

I just had my car shipped from NY to AZ. It arrived ahead of time. Bob Moran was very professional, courteous, knowledgeable and went the extra mile to help me.

This review is easy! Janet Rinella at Ship A Car, Inc. Is a huge asset to that company. I had been through 2 miserable experiences with 2 transport companies, both of which I canceled after much frustration and NO results nor return calls, even after paying their required deposits. Learned through Google that best way to get auto transported is through a Broker. For some then unknown reason I called Ship A Car, Inc., and Janet Rinella answered the phone. Janet knows her stuff, is dependable, knowledgeable of this business, straight forward, kind, diligent, and FAST with results. From my first call with her, she found a transport company, located their driver and set up the pick up of the vehicle we were transporting to our grandson who is an Airman at Dover AFB, Delaware. This all was done by Janet's persistent follow up, contacting me daily every step of the way. She seemed to be as concerned for our grandson to get the car as we were. She is not only proficient at her job, she is caring, even to the point of asking me to contact her "no matter how late" when we met our driver and he drove it onto the ramps of the truck. That was last Tuesday. Our grandson received his car across country YESTERDAY! There is no doubt in my mind that had we hired any other company, we would still have that car in our driveway and our nerves and stress levels would be off the chart. In addition, throughout my many calls, texts and emails to Janet, we have developed a special and forever friendship. Her people skills are genuine, her work ethic is beyond reproach.

Lisa was extremely professional; great communications and prompt follow up. They shipped a collectable car Cali to Texas with zero issues. High recommended!

Used this company twice. Highly recommend. Lawrence K. was wonderful. He's an asset to the company.

First I wanted to say Thank you Bob Moran from ship a car. this company was the most professional of all of the companies I spoke with. I will be using this company ONLY in the future, this is definitely the company that I will trust. Thanks if i can give 10 stars I definitely will.

The experience with Ship a car inc was really great. We dealt with Harry burge who did a great job from the initial setting up of the cars and explaining the process accurately to the delivery of the cars to our new address. The experience was really great and have no complaints about the experience.

With the coronavirus raging unabated in the Miami area, I needed to have my car transported to me, at my Lexington, KY home since I couldn’t go back to FL anytime soon. I talked to several vendors. They were all impressive until I talked to Bob at Ship A Car. His calming voice, his reassuring manner, and his ability and desire to thoroughly check all the facts before committing, cinched the deal. A few days after my vehicle was picked up, it was delivered to me at my address flawlessly. He embraces customer centricity, and checked in afterwards to ensure that I was satisfied with the service. I have no qualms whatsoever in recommending his service to anyone with a need. He’s the BEST!

Bob is great to work with!

Bob Moran is a true professional. The process of shipping our car home was seamless. I would recommend this company highly!

Excellent customer service. My car arrived on time and in perfect condition. Quality company that will meet your auto transporting needs with ease. You don’t have to worry about your vehicle with this company.

Merideth Anzalone did an excellent job in supporting the needs of the customer. When the transport company suffered delays in shipment, she got on the phone and worked it out to our total satsifaction.

This was my first time ever shipping my car and I was incredibly nervous and suspicious. Bob Moran answered all my questions and delivered my car to me in perfect condition. It was picked up and dropped off as agreed. I recommend working with Bob and will definitely use him in the future. What a relief to know that there are honest and reliable people in this business.

This is by far the best transport company I have dealt with. The transport coordinator was very informative and pleasant to deal with. Thank you guys.

I couldn’t be happier with the service I received. The car arrived in perfect condition and even sooner than expected. I worked with Bob Moran and he was the BEST. He explained ,the entire process and was accurate and very helpful. This experience was perfect in every way. Bob Moran made it all happen and the driver was a very professional young man. Perfect!

The company that you work for has a responsible person working for them. You were so perfect with making all of the arrangements and making all of the connections with the driver and my son that was receiving the vehicle. Thank you so much and you are on my speed dial if I or anyone I know needs a vehicle transported. You were there from the start to the finish.

Efficient, fair price, kept to the schedule, car was in great condition when delivered. Delivery was door to door.

The process went well. The agent followed up when he said he would. The delivery was the day that it was supposed to be. Everything got here without damage. It was very good. Highly recommended.

I could not have been more pleased. Everything i was told and promised up front was actually the it happened. They picked my car up on time, it was bought to me on time, my car was in perfect condition, and everyone involved in this effect of transporting my car was extremely polite.

I was transporting a car I bought from an elderly lady as a surprise for my husband. Steve H at Ship a car made this whole experience really simple and easy, no stress. He is a great communicator and friendly to deal with. The transport guy Bruno was of a similiar mindset and we had the car delivered in perfect condition. I didn't make the call until Thursday afternoon and received the car on Saturday morning. Fantastic service, I couldn't be happier!

This is the first time I have used a car shipping service but Ship A Car made it so easy that it won't be the last time! My car arrived on time and in great condition. Justen, the representative I spoke with over the phone, was especially great. He is very friendly and he answered all of my questions and concerns. I highly recommend them to anyone looking for a worry-free car shipping experience!

At the dealership I work at, all the transportation is handled by ship a car. Our rep Lawrence Knapp always makes the experience positive and stress free.

Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!

The first issue I had with this shipment was when the Ship A Car sales rep called after we had agreed and on a price, I signed an order confirmation, paid the deposit by credit card and got a dispatch notice. About an hour later, the sales rep called me back to inform me that the driver wanted $200 more for the transport. At this point, I suppose I should have told him to find another driver, but I was anxious to get the car delivered in a timely manner. The second issue came on the Saturday my vehicle was to be delivered in the morning. I texted the driver who said he would be to my residence (in NY State) that evening and he included a picture of a Google map which included the Shiawasee River. I looked this up and found that it was in Michigan. I understand that you have to be a bit flexible, but later that late afternoon I got another text expressing that they would arrive at 3:00 am Sunday morning and would it be OK to take the delivery then. Again, I suppose I could have postponed delivery, but by this time I just wanted to be through with this process and said OK. They arrived at 4:15 am on Sunday and delivered the vehicle with no damage. It was not the worst experience, but it certainly would not merit a 5 star review.

Unlike some of the other reviewers I had an excellent experience with this company.  I was getting quotes from several companies. I spoke with Justin and he offered me a quote that was a little higher then another place but he said he could ship my car to CA fast. He called me shortly after and had everything set up.  I was nervous bc this was my first time having to ship a car and I was moving it across the country. I had to call him back a couple times as questions came up and he always answered. Even on Saturday.  The pick up day came and my car was picked up no issues.  It was delivered in the exact timeframe that justin quoted. My uncle had to meet the driver at a shopping plaza but that was ok bc I was warned that the truck may be too big to get down my street. Justin called afterwards to make sure everything went as planned.  No damage to the car. Will use again when I have to ship the car back east next year.

I have shipped my car by them. My car came on time. The team guided me through all paperwork and kept me updated with my schedule. I had great experience with this company and all the members of the teams, excellent services. Keep up the good work!!! 👍

Excellent communication from Ship-A-Car Direct (Stefan and others). They lined up ARK Transport, who made an uneventful trip from Colorado to Ohio. Car was delivered at 10:30 PM (No problem for me, but I was unable to take good receiving inspection photos. Driver was very careful unloading car. No damage during transit.

Lisa in CS helped us ship our daughters car to and from KS this year. She is reliable, friendly and follows up on everything. She is terrific!!!

Ship a Car was fantastic, and Willie Dublin provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie Dublin and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users

Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A CAS, INC. and the pickup date and delivery date has been fulfill. Ask for Paul M. he will take care or your car and will keep you update on everything. I'm very pleased with the service and I'll recommended. Thanks! A+

I did a relocation and needed transport from Indianapolis to Idaho. Setting up transport with Ship A Car took a few phone calls and it went smoothly. The driver was fantastic and the transport took seven days. Things went very well.

I dealt with Justen over the phone. They got my motorcycle to me safely in an enclosed transport on time and significantly cheaper than anyone else. PS don't use uship.com for reviews, those reviews are all fake as hell.

My experience with Ship a Car was wonderful. Sabrina was knowledgeable, pleasant, and efficient. The communication was great. The car was picked up and delivered as promised. Overall I was very pleased and would recommend this service to friends.

Beware! Scheduled paid deposit was told by Steve goodman that our pick up was for Monday the 8th called him and was suppose to get back with us and havent heard from him and now he's sending our calls to voicemail. My friend even took off work so she would be home.

In 47 years of the car business I have never been so impressed. The very best by far. Bib Moran was awesome. The very best I have ever used. Bob Moran first class.

This company is great communicated well and stuck to their word also got my trailer shipped fast next day .

I was truly blessed by this company. They shipped my car from Washington state to Texas in the snow. They said my car will arrive in 7 days. My car arrived in 4 1/2 days. Which was earlier than expected. I'm grateful and thankful. Great company.

I will use them again if needed. My car is safely shipped and I'm happy with their service and professionalism. Deserves more than 5 stars!

Transporting a vehicle is very important so that is why I chose Ship a Car they are rated Number 1. Fernanda was my representative, she was very professional, courteous and her communication was GREAT! She was very helpful with the whole process, she made it a great experience, NO STRESS. And very quick service. My transporter Radu was very courteous and professional, he was able to deliver my car a day early! He notified me a time he would be at my home and then notified me again that he would be 20 minutes later and he was sorry. Then when he arrived he apologized again that he was a little late--GREAT COMMUNICATION. Wonderful people.

I was very pleased with the services of Len, Ship a car. He was very helpful and kept me posted on the transportation of the car. We were also very pleased with the driver. Excellent customer service someone you can trust that is Len. So when you want Good service pick, Len, with

Steve at Ship A Car Inc. always provides great service. I have booked at least 6 shipments through Ship a Car and they always have competitive rates. I would highly recommend Ship a Car for all your shipment needs.

Good price, great service. No surprises.

Ship A Car, Inc. was fantastic. Steve was a great guy. Stayed on top of it, called me, and on the ball. Ship A Car delivered the car on a Sunday, which is unheard of. It was a dead-end run, because it was in Brigantine, New Jersey. And Steve told me that technically, these guys look for a return trip because they don't want to just do a dead-end run, and this guy just happens to know the area. He was from around the area earlier in his life. And he said, “I just look at it as a place I can go to visit the beach," when he dropped mine off. But the guy was super nice. The club car came out perfect. It was exactly what I ordered. It was exactly what I saw on pictures of. The guy showed me how to use it, which was nice. Everything was awesome. They made my life so much better.

Excellent service, Janet was with me every step of the way!

I live in Texas and purchased a classic car in Virginia. The seller suggested using Ship A Car and we were put in touch with Larry Farber at Ship A Car. Despite hiccups with the seller, Larry worked with us in the most courteous, conscientious and professional manner and accomplished the delivery of the vehicle to me. I would highly recommend Larry and would not hesitate to contact him and/or Ship A Car for future shipping needs.

My experience was extremely positive. Pepper Long was exceptional and the driver was excellent. My car was picked up and delivered on time. I would recommend Pepper Long @ Ship a Car to anyone. Thank you for making this happen so smoothly Pepper, I really appreciated everything.

I was truly blessed by this company. They shipped my car from Washington state to Texas in the snow. They said my car will arrive in 7 days. My car arrived in 4 1/2 days. Which was earlier than expected. I'm grateful and thankful. Great company.

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick. Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.  

With ship a cars awesome rates and speedy shipping, I wouldn't recommend any other company! Customer service was their first priority and helped me ship my car from California to Michigan without any hassle! I would like to mention that Danny K. was exceptionally helpful, always calling me back and checking to make sure everything is running smoothly and to answer any questions of mine! Overall, EXCELLENT service!

This was my first time ever transporting a car and I have nothing but great things to say about the experience! My contact, Bob, was unbelievably helpful. Walked me though everything and made it unbelievably easy! The driver showed up to the exact location and was very professional. The transportation from origin to destination was very fast as well. My only complaint was I was not given a photo of my driver so it took a couple of minutes to verify that the guy picking up my car was the correct person. But the driver was very understanding and super helpful in the verification process. I would recommend this comanpy to anyone transporting their vehicle to any part of the country, especially if this is your first time ever trying to do so.

I worked with Lawrence on moving my new BMW from Charlotte to Portland and was pleased with both the price and high quality of service. These guys were great and very responsive the whole way. Thanks!!

I have to say It was a great experience! Kristina went above and beyond to help me get my car shipped to Juneau, Ak from Ohio. It was difficult to even have a conversation with my remote cell coverage, quite the challenge. She was professional and delightful, when I’m ready to return I will use their services again.

All transactions regarding shipping my new car from SC to NY went smooth. Willie Dublin handled the transfer and was eager to answer all my questions . It was my first time shipping a car so I was a little anxious. He reassured me everything was done professionally and that everyone involved in the transfer were highly experienced. The car came in perfect condition in a very timely manner. Thank you Willie Dublin for making it so easy. I would not hesitate to recommend your services at shipacarinc.com.

Ship a car did a wonderful job shipping my cousins car. Sam was so nice and helpful with dealing with my father. My father was trying to take care of this transaction and make all the arrangements. I was the middle person to just clarify some things. Sam took the time to explain to me of everything that was happening and told me what was required from me/my dad. It takes a lot of patience for someone to figure out the details of delivering a car. I will probably use this company if I ever need to ship a car. Thank you ship a car and also thank you Sam for the great service!!!!!

My company recently lost our transportation driver and we was in need of a company to give us quick turnaround and least expensive rates. Willie D. was awesome and worked with me directly all hours of the day and even while he was on vacation to meet our company needs. I am very pleased with the experience and customer service. I look forward to a long relationship with Willie at Ship A Car.

I had shipped a car in 2012 with another company and had no problems.So when I needed to ship a car this year I called them first.The price quote I got seemed a little high.When I called SHIP A CAR INC my name and the shipping information(as inaccurate as it was) was out for other companies to see even though I had talked to them on the telephone,not the internetThe people( Lisa & the driver) were very nice and professional.They also saved me $459.00( which is 23% of the total) over the other company.

The customer service lady I had, Nicole Wilson, was very helpful and made sure everything was set up right. She called and made sure it was all ready to go so that the car carrier driver could pick my car up and everything. She also called me back to make sure it was delivered like it was supposed to in proper time. That was pretty cool. It was a great experience. The customer service I had was excellent. She made sure everything went like it was supposed to kept me informed of what was going on throughout the process until I got my car. I didn't have to worry about it a whole lot.

I contacted BOB because some friends that also used the service. He was incredibly personable very helpful got right back to me and I thought his price was very fair. It is all because of BOB but I decided to go with this particular service. I guarantee our use them many times. He could not have been more helpful not answering questions and it was a great listener. Clancey Mckay

Ship A Car is such a great company! Ask for Larry Farber. He will help you with anything you need. I will definitely use this company for all my car shipping needs.

I was very satisfied with the service. Bob was extremely professional and easy to work with, as were the shipping companies that I interacted with. I would (and already have) recommended them to friends. Everything was organized and executed exactly as I was told it would happen.

I have used Ship A Car two times in the last three years to ship our cars half way across the US each time. Tom and Bob were fantastic to work with and I was so thankful for their regular communication and follow up to make sure everything was taken care of to my satisfaction. I highly recommend Ship A Car, Inc.

I very early write reviews but this company deserving of my time to sit down and write one. I contacted Bob Moran after being left high and dry by another company. We were leaving in 3 days to relocate my son. He was going to be heading to New York shortly after relocating him so we were in a time crunch to have the car arrive before he was to leave. Bob worked tirelessly to find us a driver. It came down to an hour before my husband was going to make the 16 hour drive while we left for the airport and we received a call. IT WAS BOB and he had a driver. I have never had someone work so hard to make it work. He owed us nothing as I came to him late in the game but he didn't let me down. I feel like company works differently then most out there. This is a hard industry to trust. I give them 5 STARS!