Tennessee to New Mexico Car Shipping

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

I was very pleased with the services of Len, Ship a car. He was very helpful and kept me posted on the transportation of the car. We were also very pleased with the driver. Excellent customer service someone you can trust that is Len. So when you want Good service pick, Len, with

Very efficient and very satisfied. This saved us alot of time and was cheaper to go this route.

I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions, got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. My car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.

Very prompt service, good communication, and reasonable cost. Steve was great to work with. Good communication and answered all my questions. The bike was picked up promptly on a Saturday and delivered 900 miles away the following day. I was amazed. Far faster than some other services I have used.

Efficient and communicated from beginning to end. Bob Moran was superb in how he handled my urgent need to get me moved. From the dispatcher, Rose, to the kind driver, Ted, all treated my urgency with respect. My car was picked up 1 day sooner and delivered on time and was I happy. I had previously booked with another company and had to cancel after waiting for them 3 days with still no driver. Bob called as a follow up call and let him take over as soon as I cancelled with other company. He worked fast in arranging and taking care of our needs. Thank you

I’m not a big social media person, but the golf cart got delivered that same day. Guess my cart was too tall to fit the trailer, so the repair shop took the top off and shipped it strapped down to the cart. My son and I were able to reinstall the top and all is well. Thanks Tim Lehman

Ship A CAR ,INC was highly recommended to me from people in the automotive industry . I found them to be timely, reliable, professional and a pleasure to work with. The price was very fair and consistent with the market. This was my first time transporting a vehicle. The owner Bob took the time to explain the process and make sure I was comfortable. He assured me he was available at all times to ensure my ease. I will certainly use again and feel comfortable recommending.

Can explain how greatful I am for this company. The experience was amazing through them since I had such a bad experience with another company. They picked up when they said and arrived when they said. I would refer anyone to them!