South Dakota to Kentucky Car Shipping

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

Yvonne, the car made it here in perfect shape and promptly at 8am this morning, Viktor , the driver, is the consummate professional , on time, polite, and skillful at driving his rig and the vehicles he transports. It was a great experience dealing with you as well and yes, you're quite a professional and a pleasure to deal with , thank you.

Meredith made this experience a great one! She was thorough at taking down all the details of my shipping needs and coordinating everything quickly. She also stayed in contact with me to let me know the status of my request and when a driver had been secured for the job. I highly recommend this organization for your transport needs.

Excellent customer service. My car arrived on time and in perfect condition. Quality company that will meet your auto transporting needs with ease. You don’t have to worry about your vehicle with this company.

I have used Ship A Car two times in the last three years to ship our cars half way across the US each time. Tom and Bob were fantastic to work with and I was so thankful for their regular communication and follow up to make sure everything was taken care of to my satisfaction. I highly recommend Ship A Car, Inc.

Larry Farber of Ship a Car Inc. helped my daughter and I get her car transported from New Jersay to Utah. We had a difficult time schedule to meet, but Larry worked hard and did a great job coordinating events for us. His communication was very good. Highly recommend him!

We worked with Bob and he was fantastic. He always answered my call, explained the process thoroughly and kept me up to date during the process. I'll admit I was nervous, but definitely selected the right company to work with. Would definitely recommend.

Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.

Great folks. Had an 87 F150 I needed transported from Summerland Key, FL to a shop in Jacksonville, FL. Same person to pick up delivered too. Truck did not start so they had to pull up their trailer and that was not a problem. A gal named Dana I worked with was awesome and very cordial. Matter of fact we chatted about her daughter being in the Boy Scouts and her father, like me, having served in the Navy...very personable and that gave me a nice warm and fuzzy.

I recently shipped a motorcycle from Las Vegas to Washington Janet kept you posted during all those times that the let me know when the shipper was going to be there and did an excellent job of keeping you posted as to where my motorcycle was and it was delivered safely and earlier than expected and I really enjoyed ship a car's courteous and efficient Haley of my business thank you Gary Sayre.

Phoned them to move a golf cart in Phoenix .Fast and clear response fro Peter to get it set up and explain all details Same for the actual individual (Fred) who got the vehicle and moved it. Very impressed and would recommend them for any type of car move Price was also fair and stopped me from renting trucks or trailers. What a positive experience!