Rhode Island to Louisiana Car Shipping

I'm not sure if I just got the trash of the company, regardless of the good reviews but I'm already dealing with the death of my father and had to move an ATV out of his place after he passed. I decided to use this company and it has been one problem after another, then they contracted with a driver who never gives us any updates or answers his phone. We were told it would be delivered same day, so we got no estimated times and just waited around with no phone call. So we called the company and was told, oh sorry, we were going to update you in the morning that it was going to be delivered next day in the evening. So I follow up the next morning and was told I would get a call back, but never did. I tried to be courteous because I know everyone deals with all kinds of customers, but this company is terrible, along with the company they contracted with.

I wanted to share with you the exceptional service I received from Jeremy Wiles on a recent car shipment. While in Florida earlier this month for some surgery our daughter was having in West Palm Beach, we found a used vehicle we purchased for her there, but needed to figure out how we would get it back to Ohio. Having never utilized a car shipping service before, I Googled “car shippers” and Ship a Car, Inc. was one of the companies I contacted. I spoke with Jeremy who was extremely helpful in helping me understand the process, and easing any fears we had about utilizing car shipping services. Although I talked to several other brokers, I told my wife that I felt most comfortable with Jeremy. I called him back and he was extremely helpful again in walking me through the process. Jeremy stayed in touch with me as a shipper was located, and then was available to answer any questions I had through vehicle pick-up from the dealership. Our car arrived on Saturday through Prestige Auto Carriers, on-time, and in fine condition. As a first time user of this kind of service, I just wanted to let you know of the excellent customer service Jeremy provided to me. I am a firm believer that when someone provides exceptional customer service, you let them, and their bosses know, which is the purpose of this e-mail. Jeremy is truly an asset to your organization.

I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob Moran, the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!

The customer representative from ship a car that handled my request was professional and easy to deal with. I had no problems and I?ll you this company again.

Justin quoted me a price of $1,050. He then called me back and told me he had a driver who could bring the car up a day early for an extra $50. Well, Justin cheated me out of the $50. The driver knew nothing about coming up a day early and he arrived on Tuesday. Justin told me he would arrive Sunday or Monday. Don't use Justin. He will stick it to you in a very unpleasant manner.

Tom is my contact over at Ship A Car Inc. He is very attentive, and if I need something, I just call him up and he gets back to me immediately. I'm a used car dealer, and I buy cars from all over. I've been using Ship A Car for over a year now and they've done a good job.

My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days). I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me. I have a new 2019 model of luxury car and it was delivered in very good condition. Please ask for Dana when you call.

Howard H. with Ship a car was great. He went over and beyond the call of duty for me. He even got me an enclosed hauler at no extra cost! Thanks! I'm a satisfied customer.

I hired a hualer from this company from Sacramento CA to Sparta WI. Ms. Kristina Vertue promptly found a carrier with an excellent driver Mr. Anton Buzila. They picked and dropped my car from door to door without any scratches.🙏🌹

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

Peter Minko provided excellent service, I had talked to peter months before regarding another move that I no longer needed, I had misplaced Ship a Car's info and I was trying to get my sister car shipped from California to North Carolina, everybody's quotes where all over the place and all the other companies stated that nobody was moving that direction or to that state. I had finally accepted a offer from another company that ended up giving me the run around and after awhile would not return my messages. Then out of the blue Peter Minko called with Ship a Car and I accepted his offer, Basically everything came to a HAPPY ENDING and I would use Ship a Car again and nobody else for future car shipping needs. Craig in California

5 star outstanding service, car arrived in less than a week in perfect condition.Very Professional and Emily was a joy to work with.

I hired Ship-A-Car to transport a truck from TN to CA. Their service was excellent! They kept us informed on the schedule and picked up the truck from TN on the date they said they would. They delivered the truck to CA within the timeframe they said they would and kept us informed along the way. Much better experience than what I had with another transportation company. I would use this company again in a heartbeat!

Had my yamaha r1 shipped from Missouri to Florida. Highly recommend the company and highly recommend Bob Moran. Bob has been amazing to deal with and made the process very easy, simple, and very thorough. If I need a vehicle shipped in the future I will be using Bob and ship a car inc!

I dealt with Bob M. He was very helpful. After another transport company was not following through on their promises, I contacted Bob M and he took care of everything. Great experience. Will definitely recommend them.

Bob Moran is a true professional. The process of shipping our car home was seamless. I would recommend this company highly!

The agent of this car shipping company ShipACar, Mr. Harry Burge, did take care of shipping my car very well and in all steps. The drive is also a good man, .Jair "J.J" Marinho Jr, I greatly appreciate for their business and service. Strongly recommend this agent and this company for whoever wants to ship his/her car.

Excellent experience and end incredibly professional service. They have been very fast, responsive, and helpful since the beginning informing about everything, and following up in all terms and areas. Good job!

Communication - Commitment - Deliver Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A+

Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob

This company is outstanding..VERY honest and straightforward ...at FIRST glance they seem high in price ... but they are not ...they know the market. I dealt with 2 other companies. they quoted much less but could not deliver. Stars and stripes was one of them. could not move my VEHICLE for 12 days This company found me a driver in 1 day ..he delivered 1 day EARLY ..janet ..explained in detail how shipping a vehicle works ..she walked her talk and followed up....very pleased with entire process ..will definitely use again.

Ship a Car was used to facilitate a boat shipment from NJ to Florida...Quote was $1200 and I accepted to get transport within a 2 day window pickup..My ShipaCar rep Paul Sinclair contacted me and stated he had found a driver, but driver was requesting a additional $50 for pick-up..I agreed to get boat picked up and remain on schedule. Boat was to be picked up on a Monday or Tuesday and was instead scheduled for a Wednesday pick-up around 1pm by driver. Marina owner waited and no one showed or called. Thursday afternoon came and driver was still a no show and I was contacted by Marina owner.. I contacted my Ship a Car rep and was told he would check with driver and contact me. No call ever was made back to me by Ship a Car and I ended up contacting driver myself. He stated he was running late and would be able to pick boat up first thing Friday morning...I informed driver I had paid the extra $50 that rep requested from me for driver to facilitate transport as requested.. Driver stated he did not request any $50 increase for shipment as it was posted as $1000 and he had accepted offer as posted. I contacted Ship a Car as marina owner contacted me stating no one was there Friday morning and had to leave. I received no call back from Ship a Car rep Paul Sinclair as lady answering phone told me he would call as soon as he was off phone with another customer..Driver contacted me around 10:30am saying he was there and waiting to get boat...Marina owner arrived and boat was loaded onto multi car vehicle with boat trailer wheels off transport vehicle ramps and being supported by boards under axles and transported... I never received a returned call from Ship a Car rep as I had questions not only of why I was not informed of any shipment delay but also of driver stating he never asked for the additional $50 amount Paul Sinclair had stated was requested by driver. Needless to say, Never again will I use this company as they pick carrier and leave you to deal with any transport issues and possibly lie to get more money from you by blaming transport drivers for up charges. Since I had to constantly intervene and contact driver myself for answers, I was better off using a self service company so I could have picked my own carrier and skipped the middle man ShipaCar. Once ShipaCar received their $250 deposit I basically was on my own anyways.

Bob Moran was absolutely fantastic and the transport went smoothly. I highly recommend. Picked up SUV early and dropped off early....the driver was nice and professional. I recommend them!

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

The move from Virginia to Joliet Illinois was perfect right on schedule everything that was promised was done I would highly recommend this to anyone.

A pleasure to work with SHIP A CAR, INC. They arranged to p/u our GEM in mid west and transport it quickly and safely to its new home. Many thanks SHIP A CAR !

Bob was vey attentive and responsive to all my concerns and enquires. He even made a call to the destination to confirm certain elements of the shipping of the golf cart upon arrival. That little extra effort confirmed to me that I was dealing with a professional.

Thank you so much for a perfect car transport experience. Your company is great, I see now why you are rated 5 star. Angle Wings Transport also did a perfect job or me. Their driver Don was very professional and stayed on schedule. I started the process by calling Ship A Car on Monday afternoon. Angle Wings could have picked up my car that afternoon, but I had a conflict. They picked it up on Tuesday and delivered it on Thursday-----incredible service!!!!!

I have never had a car transported before. I was very nervous about my pick up. Cody G was exceptional at helping me feel comfortable shipping my pick up "Ruby". Cody kept updated on the process. Then the driver Mario from Santiago Transportation was dispatched out to pick up "Ruby". He was so nice and understood how much my "Ruby" means to me. He was driving Ruby from Lawton, Oklahoma to Fountain Hills, Arizona and landed her at the exact time that was scheduled. No problems whatsoever! Best customer service experience!!! They really care.

I called in a bit of an emergency needing to move a specialized RV unit in the same day (less than 5 hours from ship time). Willie Dublin worked MAGIC to get my shipment covered with a carrier on time and within budget. First time using the service. Willie was extraordinarily professional and delivered on all of his promises. Will definitely call him in the future, and you should too.

Very prompt service, good communication and reasonable cost. Steve was great to work with. Good communication and answered all my questions. Bike was picked up promptly on a Saturday and delivered 900 miles away the following day. I was amazed. Far faster than some other services i have used.

I just wanted to personally let you know how much I appreciated all your help transporting the Sebring from WA to CA. It was delivered yesterday just as promised. Thank tiu very much.

After having a bad experience the previous year with another transport company I was quite skeptical of shipping our vehicle again. I was pleasantly surprised with Ship A Car! From the beginning to end it was a much easier transaction. The agent Carrie was professional and informative through the whole process and the driver was prompt, thorough and courteous. The car arrived with no damage and as promised. If I ever need to ship a vehicle again, there is no question who I will be using!!

Excellent extraordinary and high efficient service : provided week end punctual pickup, on time delivery, excellent tracking and communication and NO DAMAGE.

My experience with Ship A Car has been nothing short of exceptional. Very good communication which gave me peace of mind when it came to shipping my custom Van Build. Highly recommend. Also shoutout to Bob Moran whom I was dealing with, big thank you for all of your help. I'll definitely be using this company again and have Bob's number saved for the next time I need a vehicle shipped!

Bob Moran really helped me out and made sure everything went smoothly. He added a very nice personal touch and called up to check in if I had any questions or concerns about where my car was or how much I could put in my car. There prices are great compared to other companies and the service is outstanding.

You guys are unbelievable! You made this so easy...... This was our first time transporting a car and after vetting-out all the unscrupulous brokers we found Ship A Car. You provided a covered transport two days... My mechanic says that is unheard of... In all the years he has transported vehicles the shortest time was 1 week... The assigned transport driver kept us informed of the progress and delivered the vehicle from Santa Rosa CA to Indio CA in 1 day! I would be happy to provide a picture of the car and a nice endorsement... Thanks again Lisa...

Thanks Janet fast shipping great communication I will always use Ship a Car.

I had a great experience working with Tom Booke at Ship A Car Inc. He was very professional and helpful. Shipped my car for a great price. Excellent customer service - highly recommend if you need to ship your vehicle for any reason!

Bob Moran at Ship A Car, Inc. provided impeccable services. His willingness to follow up and share his level of expertise was reassuring during a chaotic time of transition. Bob offered insightful information and worked to ensure our needs were met, even if not through Ship A Car, Inc. his reputation and committee to integrity, efficiency, and professionalism far exceeded my expectations and I am grateful to have had the opportunity to partner with him to get my cars transported timely. Thank you.

I wanted to let you know the truck was delivered in fine shape, and on time. We really appreciate your effort on our behalf. Free free to use us as an endorsement of your superior service.

I needed to move my 67 Mustang to Northeast Georgia from Sarasota before Hurricane Irma. Meredith, at Ship a Car, was great at finding me an enclosed trailer to bring the car up here. It arrived in perfect condition.

I will never use this company again nor would I recommend that any consumer use it. Not only did my car not arrive a week after the allotted 6-10 day quote, the communication was horrible and evasive. They did not take responsibility for our car's whereabouts and had no answers as to when the car would arrive. They refused to reimburse me for the rental car I was forced to get because of this delay. At one point when I was trying to get to the bottom of what was happening the associate hung up on me. He had given me the run around for 3 days and never returned my calls. I am a very patient person and I knew there would be a delay given the holiday weekend. I padded that into my time but the lack of communication and lack of respect of my situation was totally unprofessional and frustrating. As I am writing this we still don't have our car.

The rep I worked with, Lawrence Knapp was very knowledgeable, helpful and customer service oriented. He answered all my questions, and went the extra mile to save me some money. I feel our car is in good hands. I liked the tips on how to get your car ready for shipment. Lawrence communicated well through phone, text and email. He walked me through the process of signing documents so that went smoothly. He was easygoing and friendly too! I recommend Ship A Car, Inc. I got two other comparable estimates and because of Lawrence, I went with Ship A Car. A friend referred us, as she had a good experience too.

dana does an exceptional job with the transporters, we are very happy with their service and will use them again as needed thank you; drivers gave a heads up before arrival, and again before delivery which was as promised every time we used ship a car.

Lawrence Knapp has been most gracious and helpful in supplying me with the information and process needed to ship my vintage car from upstate NY to Phoenix AZ. He patiently answered all my questions and was especially helpful educating me in my first experience shipping a car. In the future, if I need to ship another car, Lawrence Knapp will be the first person I call!

They gave a good price, stuck to it, and shipped my Jeep Wrangler from California to Louisiana in three days---four days ahead of schedule! Sure made my wife and I happy.

I have to admit, I was a little sceptical at what Steve promised. He and his company delivered everything he said they would. Great communication also. Thanks.

I recently purchased a truck for my daughter in NJ and needed it transported to her in Florida. Bob was very easy and pleasant to work with. His price was competitive. The truck arrived (safely) exactly when and where they said it would, and the carrier was dependable and vey responsive. I would definitely use them again, and would recommend to anyone who needs a vehicle transported!

My daughter has her car already !!! Anton was great! GIG LOGISTICS could not have been better! You sir ROCK ...it was a pleasure meeting you Bob!

I recently hired Ship-a-Car to transport a car cross country. I had used another company several times in the past, but a friend recommended Ship a Car and they were substantially less expensive so I gave them a try. Everything was done as promised without any complications. The car was delivered in good condition. I now see that the reviews are quite mixed. Had I read them first I might not have used the company, but my experience was positive. I worked with Joseph.

We had a great experience! Willie was the best! Always kept in contact with me which helped cuz I was nervous about shipping our 2 cars. The price they gave me never changed and was very reasonable! The guy that came to pick up our cars was on time and professional. Cars were delivere unharmed and in a timely manner. I would recommend them to my family & friends!

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick.Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.

I work with Steve directly. He's my Ship A Car go-to guy. He's been nothing short of fantastic for me. I probably send him out about three quotes a day, and he gets back to me the same day. It's usually within a couple of hours. So, he's been great. All I do is send him an email with what I need, and he fires right back. He gets at least one or two bikes a week from me. I send out anywhere from 10 to 15 bikes a month. So, I use Ship A Car quite a bit. They’re great.

My experience with Ship a Car was wonderful. Sabrina was knowledgeable, pleasant, and efficient. The communication was great. The car was picked up and delivered as promised. Overall I was very pleased and would recommend this service to friends.

Excellent Service on both ends. Car was shipped more quickly than expected. Driver was extremely flexible in making arrangements for both loading and drop off. This company communicated with me every step of the way. Couldn't be happier and will use them again.

Never doing anything like this Joseph G. was honest, and made it happen quickly and for the quoted price. Met driver at other location due to access to home and daughters college but was convenient for us both.

Steve at Ship A Car Inc. always provides great service. I have booked at least 6 shipments through Ship a Car and they always have competitive rates. I would highly recommend Ship a Car for all your shipment needs.

Had a wonderful, smooth, successful transaction with these guys. They did everything as promised, including delivering the car across the country a day early!  Couldn't have been easier.

Justen has shipped my motorcycles to rides all over the U.S. More often than not I've given him less-than-adequate time or extenuating circumstances, yet he always delivers like a champ. Go with Justen. He's your man.

very disappointed, weeks before date I needed to ship car I was quoted a price and given dates, as date approached company failed to respond, left me hanging, and was 100% useless. Stay away from them! Zac Johnson was their rep, non-responsive

In my opinion, ShipaCar can NOT be outdone. I was not shipping a car but rather three sheds, a pallet of parts and a tractor. Danny was my agent and he is outstanding. First he was meticulous with understanding my needs and arranged a pickup and delivery schedule that was exactly what I requested. His pick up driver was so helpful and made sure my atypical items were secured properly. Robert, my delivery transporter was so courteous, professional and knowledgeable. Getting my load off the trailer was not an easy drive-off but he gave prudent advice to my unloader and we accomplished the feat in short order. Hats off to Danny and his TEAM!!