Ohio to Oregon Car Shipping

Called to inquire about quote on shipping but customer service was extremely rude and unprofessional. Customer service personal asked literally said to me: "I dont know why you are calling for a quote like its supposed to be any cheaper. Like what is it? have you ever shipped a car before...?" I felt really attacked by his tone. As a customer considering your services, I am at least entitled to get a quote on how much I will be spending. Instead of attacking customers in a very rude tone and assuming that I am calling to make a "cheap request", please do better on providing the simple request asked or say you are unable to do so. This was such a horrible experience.

"Trying to ship a Burning Man art car halfway across the country can be difficult. It’s even harder when you only have 5 days’ notice. I found GolfCartShipping.com (run by Ship-A-Car) purely by chance after exhausting half a dozen other providers, but when Bob Moran picked up the phone I knew was talking to a professional. He recognized the tight schedule and budget we were working with, and he I could tell he enjoyed the uniqueness of our project. He told me he would see what he could find, and he set right to work. By the next morning, Bob had a driver and a quote that fit our budget and would get the car there just in time. But of course, it couldn’t be that simple. Nothing with Burning Man ever is. We had bought a trailer on the chance that we would have to deliver the car ourselves, and now we wanted to know if the trailer could be brought too? And, would it be possible to take the car all the way to Black Rock City, instead of just to Reno? Bob took these questions and curve $@!#% with great patience and skill. He juggled our phone calls with those of his vendor and figured out a plan that would work for everyone. We were so happy. Life was good. But, like a rockslide, my partner sent me a message that changed our plans entirely. The work that Bob and I put in was flushed away. The last phone call we shared I felt like I was kicking a puppy. Bob is without a doubt one of the best brokers, sales reps, and all-around human beings that I’ve worked with in a long, long time. I feel genuinely guilty that I had to cancel our plans and take business away from him. I happily offered to pay him, at least something, for his trouble, but he very calmly and kindly declined, and wished me all the best. This review is the smallest way I could thank him for his time, effort, and consideration. I hope, if you’re reading this, that you appreciate Bob’s character, and that you’ll consider giving him a call for your shipping needs."

Lisa P. is who I dealt with. She was very informative and answered all my questions. Got the car when promised without a scratch! Very smooth transfer. Would definitely recommend! Thanks Lisa for the great service!!

Kristina was outstanding - friendly, fair and responsive. The driver was great too- took great care of my new car and was very accommodating with my schedule.

I'm in the process of trying to ship my car with these people and so far it's been a pretty bad experience. They buttered up my step dad so she chose them to ship my car and promised only good things but we have yet to experience them. Originally the lady on the phone told my dad Friday was the original pick up date so my husband was able to get the day off work, then she said next Wednesday. So my husband was able to get off work again to drive 3 hours and get my car, only to find out that the driver wouldn't be in the area until tomorrow. So now he's going to have to try to get off again, which isn't easy with his job. This all could have been solved if anyone answered their phones and told him it would be another day before anyone could make it but when my husband called they just rudely told him to contact the driver but the number they gave him just sent him to a phone line that didn't have a voicemail set up. They also gave him a fax number, but not a cell phone number even though there was room for one. Being on the other side of the country, the lack of contact from this company was concerning. I had to call to find anything out, neither them nor the driver they contract out to ship your car seems to care. I don't recommend, they've just been rude and don't really seen to care to help us.

I travel quite a bit for work and instead of towing my fifth wheel myself I rely on others. In a google search I found Ship A Car and am so glad I did. Transport Coordinator Cameron B. paid attention to each detail of my move, and communicated with me every step of the way. The paperwork was simple, the price competitive, and the service impeccable. Pick-up and delivery was ahead of schedule, and I couldn't be more please with the company, as well as Cameron's attention. I HIGHLY RECOMMEND SHIP A CAR, AND ASK FOR CAMERON!!!

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple of days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care of my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again. in a heartbeat.

Bob M. is the way to go. I recently worked with him on getting my car shipped from Michigan to Arizona. Everything went flawlessly and he went out of his way to make sure of it. I would definitely recommend him and will be using him for all of my future shipping needs.

I would like to give kudos to Lisa who was of great help when I shipped my car. I would recommend to others to directly deal with Lisa as she was efficient and considerate every time we talked on the phone.

We recently had our car shpped crtoss country by shipacar.com. We were completely satisfied with the manner in chich Danny took care of us. We had a minor change of departure dates, but Danny hel0ped us nad wuicly reinstated our reservation. Our car arrived ahead of time, and was inperfect condition. Thank you, Danny, for the great customer assistance and for the follow-up. We would do it again, in a heartbeat.

Bob was fantastic. I was struggling with another company when I was referred to Bob. Working with him was a pleasure. When you called he answered his phone, he kept me informed every step of the way, and everything happened exactly as he said it would. He stayed in touch throughout the pickup and delivery to make sure there were no problems or issues. I would definitely use Bob again. He exceeded my expectations and that type of service is difficult to find today.

Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A CAS, INC. and the pickup date and delivery date has been fulfill. Ask for Paul M. he will take care or your car and will keep you update on everything. I'm very pleased with the service and I'll recommended. A+

The team did an amazing job of managing the pickup, crating, and shipping of an antique motorcycle for me! Their team was always fully responsive by email and by phone, highly professional, and effective. Would definitely use them again! Keep up the good work!

I had never shipped a vehicle before this , and I have to say that I was a bit apprehensive about doing this. I have a ATV buggy brought from Phoenix, AZ to Norman, OK and I couldn't have been more pleased with the help I received from Danny K. with Ship-A-Car. He did what he said he would and the transport driver was on time and his equipment was "Top Shelf" plus he was a veteran like myself , we had a chance to talk a bit about our experiences. If I ever need to ship another vehicle I'll call Danny at Ship a Car.

Ship a car inc has beyond amazing service , they are on point about everything , they answer alll questions without any hesitation, they go all out on satisfying their customers. My representative that I dealt with was Lisa and she was excellent I had zero headache zero worry and I was stress-free . I most definitely recommend ship a car inc for anyone who needs auto transport needs!

Everything was pleasant with Ship A Car. They were easy to communicate with and the driver was easy to work with. The car was transported from Grand Junction to Tulsa and the final cost was lower than the initial quote I was given. It was a good experience and I'd do it again if I need to.

My experience was great .Chad Watson had my car picked up same day on Thursday in Estero and I had my car Saturday afternoon. In Chicago.Good service and follow-up. I highly recommend Ship a Car.

Peter M. provided excellent service, I had talked to Peter months before regarding another move that I no longer needed, I had misplaced Ship a Car's info and I was trying to get my sister's car shipped from California to North Carolina. Everybody's quotes where all over the place and all the other companies stated that nobody was moving that direction or to that state. I had finally accepted a offer from another company that ended up giving me the run around and after awhile would not return my messages. Then out of the blue Peter called with Ship a Car and I accepted his offer, Basically everything came to a HAPPY ENDING and I would use Ship a Car again and nobody else for future car shipping needs.

Meredith was fantastic and always just a phone call away. Everything went perfectly and could not be happier.

Yvonne, the car made it here in perfect shape and promptly at 8am this morning, Viktor , the driver, is the consummate professional , on time, polite, and skillful at driving his rig and the vehicles he transports. It was a great experience dealing with you as well and yes, you're quite a professional and a pleasure to deal with , thank you.

Highly recommend Ship a Car Inc for your next motorcycle move. Fernanda Lopez is a top of the line transportation coordinator, based on my 38 years of experience in the field. She started the process to move my classic 1976 CB400F Honda,and managed it every step of the way. Even when challenged with availability of drivers during the Memorial Day period, Fernanda provided periodic updates, while she diligently worked to secure a driver. The driver was excellent and worked both ends of the process professionally, and the bike arrived exactly as it was when it was picked up. I plan to make additional vehicle moves and my first call will be to Ship a Car Inc. Thank you!

I used Ship A Car Inc to transport my car from California to Wisconsin. After reading a few reviews, yes, the transport truck could be a double decker truck with several cars. Therefore, the driver will ask you to meet him/her at a location near your home...This was my first time shipping a car . How do you find a reputable company? Well, I prayed and read reviews.. I spoke with Bob at Ship A Car, I felt comfortable with the rate and transportation terms. I had no issues. There were no hidden fees, the car was delivered on time and no damages. Thanks Bob for beinging friendly and honest.

Thank you Danny for a fabulous job well done in helping to get my daughter's car cross country safely. Your professionalism was stellar and your care and kindness was greatly appreciated. I will be sure to always recommend your company when transport opportunities arise. THANK YOU!

Lisa was extremely professional; great communications and prompt follow up. They shipped a collectable car Cali to Texas with zero issues.

Fantastic- pleasant guys. This can be a stressful process. Shipping a beloved car across the world and the team here do an amazing job of keeping things on the straight and narrow. Keep up the good work!

Called Ship A Car Inc without knowing what to expect. After receiving help from Bob Moran my expectations were far surpassed. He went above and beyond to make sure that my vehicle had the smoothest transfer from Northern California to Southern California. He even took the time to follow up with the delivery. I will definitely be recommending.

You hear stories about transport companies. I was quite negative when I began calling transport companies and then I found this one. And wow. I honestly feel I got lucky. This company it top notch. No gimmicks, no surprises, super good communication and information. Felt like I was always dealing with a real person that understood and cared and not some robot. Everything I was told would happen, happened and truck was delivered in great shape when it was supposed to. WIll use again for sure!

I am extremely grateful for the Help in having my $40,000. Gold wing trike Mr. Farber set up for me quickly from Santa Fe, N.M. I had to fly out in 24 hrs.due to illness leaving my trike at a hotel with the key for shippers. Picked up on Saturday July 9, arrived Monday July 11. Perfect cindition. Well worth ever dollar. Other shipping wanted a loading dock at pick up and drop off. Because it's a trike. That was unacceptable. Thankyou Larry Farber for everthing.

These guys were able to help transport our vehicle within a 8 day span. They are fast, and Joseph provides great communication throughout the whole process. We are a used car dealership so obviously the treatment of our vehicle during transport was a big factor, yet the driver did not leave a single scratch on the vehicle that the Auto Auction had not previously done a report on. Thank you Ship A Car for being an outstanding transportation broker.

Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob

Bob Moran. Is AMAZING ! I shipped my car from Las Vegas to Pennsylvania. Bob has kindness , compassion, respect ,empathy, and professionalism for the stress and planning that comes with moving. His customer service deserves him to be an owner of this company. And he should get a raise of 50% in my opinion. Because he communicated on a level that all customer service people should learn from this man. He returned calls and texts with in 24 hours and was honest and transparent if he could meet your deadline. And he did all that by being calm and giving a 100% effort in putting our needs/ the customer first. If your going with this company, then ask to have Bob as your person . Thank you Bob! Godbless!

I am so glad that I found Ship A Car, Inc. Pepper was a delight to work with and really made this move happen for us. I really appreciate her attention to detail and follow up! We could not have completed this without her management of this process, when we ran into a couple of issues along the way she addressed them immediately and made sure everything stayed on schedule. I will definitely use Ship A Car in the future and I have already referred others to them. Thank you!

Superb customer experience. Belinda / Janet made it simple, clear terms with great communications. These folks really stood out from the  haphazard world of transport, as a real professional organization with high customer service standards. Will not consider anyone else but them.

Danny was very helpful and patient with my move. The drivers were great as well, communicated with me from pickup to drop off. I would recommend them to anyone.

I must apologize for not writing sooner, but our move has extremely long and our household just arrived (computers as well). I can't say enough good things about the excellent service we received! Your communications with us, answering all my questions and keeping me calm all the way through the process were priceless. Our driver "Ihar" was fabulous! He made contact with us and came through as promised on arrival time. He took his time (being a true professional) to make sure that both cars were hooked up nice and tight to ensure no damage would come to them. He took photos of the cars and was very professional and kept in touch with us on his arrival. He was so quick getting our cars to their destination, that he beat us there. He did not complain about having to wait 3 hours, while our plane landed and we made our way over to meet him. The cars were in the same condition as when they left. We were very, very happy with his service! We will definitely refer "Shipacarinc" to anyone who asked us about shipping a car!

This was my first time using Ship A Car. I had my car shipped to Hawaii. The whole thing went smoothly. I'm just waiting on the port call now for the return trip, when they deliver it to California. The customer service was outstanding. I wasn't comfortable at first. We had originally signed with a competitor's shipping service, but that didn't go well. Ship A Car was very reassuring, and turned out to be the best thing that could have happened for my car delivery. I would use them again.

Chris was very helpful with setting my car up to be shipped from Florida and California. Always professional and resolved a few concerns I had. I would definitely recommend this company when shipping your vehicle. The price was great!!! Everything he promised was just that.

The transport company I chose didn't show up and it was pretty bad. I switched to Ship A Car and I liked their communication. People let me know what's going on and I'm good. When I called to ask about anything, a person was there and responded. He called me to let me know that he had someone to pick up the car. From then on, it was good until delivery. After delivery, I got a follow-up call so it went well.   The transport was from South Carolina to Utah, which was about 2,200 miles. When the car was picked up, it took a couple of days. There were two drivers and they just continually drove. I couldn't believe it. The final rate was what was decided upon. The only thing was the payment was a cash requirement. I had just moved here to Utah and I just opened an account. The money was held because it came from another state so I didn't have cash. That posed a problem on delivery because checks or credit cards weren't accepted. If a credit card were accepted, that would have helped tremendously. Other than that, I would recommend Ship A Car.

Great folks. Had an 87 F150 I needed transported from Summerland Key, FL to a shop in Jacksonville, FL. Same person to pick up delivered too. Truck did not start so they had to pull up their trailer and that was not a problem. A gal named Dana I worked with was awesome and very cordial. Matter of fact we chatted about her daughter being in the Boy Scouts and her father, like me, having served in the Navy...very personable and that gave me a nice warm and fuzzy.

This company is outstanding..VERY honest and straightforward ...at FIRST glance they seem high in price ... but they are not ...they know the market. I dealt with 2 other companies. they quoted much less but could not deliver. Stars and stripes was one of them. could not move my VEHICLE for 12 days This company found me a driver in 1 day ..he delivered 1 day EARLY ..janet ..explained in detail how shipping a vehicle works ..she walked her talk and followed up....very pleased with entire process ..will definitely use again..

Justin in customer service was awesome. Very quick turn around time with giving me a quote and assisting me. Always on top of thing with questions I had. Also the emails sent on how to prepare the car for shipment, etc. were most helpful.

My experience with Ship A Car was absolutely fantastic. It was good all across the board, and that's all you can ask for!

Meredith was great. A fantastic communicator, she let me know all that was going on with the transport. She made the whole event easy and seamless. I would recommend her to anyone.

First I wanted to say Thank you Bob M. from ship a car. this company was the most professional of all of the companies I spoke with. I will be using this company ONLY in the future, this is definitely the company that I will trust. Thanks if i can give 10 stars I definitely will.

Ship A Car had good communication and everything they said that was gonna happen, happened. From the time we started communicating to the drop-off, it was seamless. I was pleased.