Effortlessly shipping cars, motorcycles, trucks or any vehicle to/from any location in New York
New York Vehicle Shipping & Heavy Haul Transport Experts
Ship A Car, Inc. is a leader in a broad range of shipping services, including automobile relocation, heavy haul equipment transportation, and specialized general freight solutions for companies. Our proficiency extends to large-scale relocation services for businesses and dealers, assuring a thorough and effective shipping process.
Ship A Car, a seasoned transport broker, has a sizable network of carriers, enabling us to provide first-rate service. You may be at peace knowing that your car and / or other cargo will be transported with the utmost care and delivered securely with just one call to Ship A Car.
At Ship A Car, we take great pleasure in our dedication to ensuring safe and reliable transportation, providing benefits to consumers, and upholding the highest service standards. For all of your transportation needs, our devoted crew is prepared to go above and above, giving you a flawless and worry-free service.
Call a Ship A Car shipping consultant at (866) 821-4555 to set up quick and easy car shipping to or from any residential or commercial address in New York. Discover why Ship A Car, Inc. is the dependable option for all your shipping needs by utilizing our unmatched service.
Select a route below for more information about shipping along that route:
We provide direct service to and from any location in New York - above is a list of the most popular car shipping locations that we service.
Everything You Need to Know About the State of New York (NY)
The Dutch were the first to settle by the Hudson River in 1624. After two years, they founded the colony of New Amsterdam on Manhattan Island. By 1664, the English had taken control of the area and changed its name to New York. A part of the original 13 colonies, New York played a vital political and strategic role in the American Revolution.
On July 26, 1788, New York was awarded statehood. It is a state that has housed immigrants from all over the world, making it the epitome of cosmopolitan ethics.
Between 1892 and 1954, millions of immigrants arrived in New York Harbor and passed Ellis Island as part of their process of becoming U.S. citizens. As a result, approximately 40% of Americans can trace a part of their ancestry to Ellis Island. New York City is the largest city in the United States and is a primary international economic center, housing the New York Stock Exchange and is a major international economic center.
New York is located in the Mid-Atlantic Census Bureau division in the northeastern United States. New York has an area of 54,556 square miles. This makes it the 27th largest state by total area (but 30th by land area). The state is bordered by six states in the United States. These states are Pennsylvania and New Jersey to the south, Connecticut, Rhode Island, Massachusetts, and Vermont to the east.
New York also has the Canadian provinces of Ontario and Quebec to the north and the Atlantic Ocean to the southeast. Two of the Great Lakes: Lake Erie to the west and Lake Ontario, are also located to its northwest side.
The state capital is Albany.
New York has the moniker "the Empire State." The state's tree is the Sugar Maple, and its flower is the Rose. Excelsior, which means "Ever Upward," is New York's motto.
New York City was the first capital of the United States after the Constitution was endorsed in 1788. On April 30, 1789, George Washington was instated as the nation’s first president at Federal Hall, located on Wall Street.
The popular tabloid New York Post was initially founded in 1801 as a Federalist newspaper. It was called the New York Evening Post by Alexander Hamilton, an author of the Federalist papers and the nation's first Secretary of the Treasury.
The Statue of Liberty was a gift from the people of France to honor the United States' unchanging dedication to freedom and democracy and the coalition between both countries during the American Revolution. Established in 1886 on Bedloe's Island (later renamed Liberty Island) in New York Harbor, the statue was a welcoming symbol to the 14 million immigrants who came into the United States through New York until 1924.
New York City contains approximately 660 miles of subway track connecting 468 subway stations. The lowest station is 180 feet below street level. In 2011, over 1.6 billion people used the subway.
With three waterfalls in the U.S. and Canadian region, Niagara Falls has about 12 million visitors each year. The American Falls in New York is almost 180 feet high and 1,100 feet long. The Niagara River creates enough hydroelectric power to supply more than a quarter of all the power New York and Ontario use.
The National Baseball Hall of Fame is situated in Cooperstown, New York.
Car Shipping in New York
Factors affecting Car Shipping Costs
Car shipping costs are not fixed, and varying factors contribute to its pricing. This explains why car shipping companies request specific information before providing you with an estimate. The most common factors that influence the cost of shipping a car are:
1. Distance
One of the most critical factors is the distance to be covered while shipping your car. Shipping shorter distances usually cost less than longer distances. This is because most shipping companies charge per mileage, hence, the higher the mileage covered, the higher the price. Also, considerations are made for extra gas and extra pay for drivers when your car is transported over very long distances.
2. Method of Shipping
The open and enclosed methods are the two primary methods of car shipping. The open method is the cheaper and most common method. It involves transporting cars in an open carriage. This method, however, is less safe than the enclosed method.
The enclosed method is used mainly by those who own luxurious and expensive cars. Also, those concerned about their cars being affected by dust, rain, and snow. This method ensures that the cars are covered and have no exposure to external elements. As a result, the enclosed method is more expensive.
3. Functionality
The state of the vehicle to be shipped also determines its cost. For example, suppose you are shipping a car that is not operational and needs to be towed or forklifted. In that case, your car shipping cost will be significantly higher than if the car is fully operational and can work without any help.
Seasons Car shipping companies are typically in higher demand during summer. This can be attributed to the fact that most people decide to move or go on holiday during this period. As a result, cars shipped during this period will cost more than those shipped at other times of the year.
Location Areas that are not very accessible usually cost more, as shipping companies have limited carriers who can go to such areas, compared to larger cities. Hence, you can save some money on car shipping if you are located in a central and more accessible area. Cars shipped from remote areas often experience delays in pick-up and delivery times.
Pick-up and Delivery Flexibility How flexible you are with your pick-up, and delivery date also influences your shipping costs. If you are pressed for time and unwilling to adjust your pick-up and delivery dates, you can expect to pay more to ship your car at your preferred time.
Weight and Size of Vehicle The higher the weight of your car and the bigger the size also determines its shipping costs. Larger cars take up more space in a carrier and affect the number of cars that can fit into the carriage. Also, there is a limit to the overall weight a car shipping truck can carry, hence, weightier cars cost more than lighter ones. The amount of gas consumed is also considered.
Choosing the Right Auto Transport Company
To have a seamless car shipping process, you need to pay careful attention to the car shipping company you engage. Here are a few things to consider.
1. Reviews
Reviews are vital as they give you information about the experiences others have had with that company. If a company has a lot of negative reviews, you can trust they are not the best company to engage. Look out for companies with a great deal of positive reviews, as you can depend on them to give your car the kind of attention and care it deserves.However, you should note that a car shipping company that has absolutely no bad reviews may be purchasing reviews.
2. Cost
You can request a quote from different companies and make a comparison to find out which offers the same services and has the most reasonable pricing. However, the lowest or highest cost does not necessarily equate to the best option. This is why you should confirm exactly what services each company is offering.
3. Available Routes
Before engaging the services of a company, you should find out if your location is one the company plies. It is best if you speak to a representative of the company to confirm that their services cover both your pick-up and delivery location.
4. Transparency and Communication
It is also essential that you observe how the company communicates. If the representatives do not communicate properly or if the company generally uses a lot of vagueness, you should be cautious. Some companies exploit customers by using vague communications.
Preparing Your Car for Shipping
Before you have your car shipped, it is best you do the following:
1. Empty your gas tank
You do not need a full gas tank to ship your car. In fact, you need just enough to transport your car to the pick-up point and from the delivery location. Usually, you only need to fill your tank to a quarter of its capacity for this.
Filling your gas tank only increases your car’s weight, which consequently increases the cost of shipping your car.
2. Clean and Declutter
Both the interior and exterior of your car should be thoroughly cleaned. This makes it easier to identify if there was any damage to the vehicle during transit. Removing all unnecessary items also reduces the weight of your car. Although auto transport companies are responsible for the safety of your car, they are not held responsible if any item in your car is missing. Hence, all personal and valuable items must be removed from the vehicle before shipping.
3. Take Photographs
It would be best if you took photographs of your car before shipping to reference your car’s physical state before it is shipped. This helps provide evidence in case there are scratches or other damages to your car during shipping.
CALCULATE YOUR SHIPPING RATE IN 3 EASY STEPS!
Ready to transport with SAC?
Our transport representatives are available by calling (866) 821-4555 to answer all your questions.
The iconic New York City Subway system is the most extensive rapid transit system in the world when gauged by stations in operation. Most of New York’s subway systems are open 24 hours a day, compared to other cities that stop operations at night. Such cities include Hong Kong, London, Paris, Seoul, and Tokyo. The New York City Subway is also the most active urban rail transit system in the Western Hemisphere. It had roughly 1.76 billion passenger rides in 2015. Grand Central Terminal, also referred to as “Grand Central Station,” is the world’s largest railway station according to its number of train platforms.
Public transport is crucial in New York City. For example, 54.6% of New Yorkers went to work in 2005 using mass transit. This contrasts with the rest of the United States, where 91% of people use automobiles to get to their workplaces.
New York City’s commuter rail network is the biggest in North America. The rail network links New York City to its suburbs. It consists of the Long Island Rail Road, Metro-North Railroad, and New Jersey Transit. The combined systems merge at Grand Central Terminal and Pennsylvania Station and have more than 250 stations and 20 rail lines. The elevated AirTrain people mover system in Queens connects JFK International Airport to the New York City Subway and the Long Island Rail Road. A separate AirTrain system is scheduled alongside the Grand Central Parkway to link LaGuardia Airport to these transit systems. For intercity rail services, New York City is served by Amtrak.
Pennsylvania Station is on the West Side of Manhattan. It is where Amtrak provides connections to Boston, Philadelphia, and Washington, D.C., along the Northeast Corridor, and long-distance train services to other North American cities.
The Staten Island Railway rapid transit system exclusively serves Staten Island, operating 24 hours a day. The Port Authority Trans-Hudson (PATH train) connects Midtown and Lower Manhattan to northeastern New Jersey, mainly Hoboken, Jersey City, and Newark. Like the New York City Subway, the PATH operates 24 hours daily. This means three of the six rapid transit systems in the world that operate on a 24-hour basis are wholly or partly in New York.
There are 1,673 miles of Interstate Highways within New York (combined). These highways control about 19% of vehicle travel in New York. At approximately 0.50 miles, I-78 is the shortest main interstate highway, while I-90 is the longest, traversing 385.88 miles (621.01 km) within New York. I-878, located in Queens, is the shortest active route in the Interstate Highway System at 0.7 miles.
Local authorities manage small portions of I-278 in New York City instead of the state transportation agency. In addition, parts of I-87, I-287, I-90, I-190, and I-95 are part of the New York State Thruway system and thus are maintained by the New York State Thruway Authority.
Despite New York’s heavy dependence on its vast public transit system, streets are a defining element of the city. As a result, Manhattan’s street grid plan greatly influenced the city’s physical development. New York City also has an expansive web of expressways and parkways, which connects the city’s boroughs to each other and to northern New Jersey, Westchester County, Long Island, and southwestern Connecticut via various bridges and tunnels. Because these highways benefit millions of outer borough and suburban residents who commute into Manhattan, it is quite common for motorists to be stranded for hours in traffic jams daily, especially during rush hour.
New York City’s public bus fleet runs 24/7 and is the most extensive in North America. The Port Authority Bus Terminal is the main intercity bus terminal of the city. It serves 7,000 buses and 200,000 commuters daily, making it the busiest bus station in the world.
New York’s airspace is the most active in the United States and one of the world’s busiest air transportation corridors. The three busiest airports in the New York metropolitan area include John F. Kennedy International Airport, Newark Liberty International Airport, and LaGuardia Airport. Approximately 130.5 million travelers used these airports in 2016. JFKwas the busiest U.S. gateway for international passengers in North America in 2012, while Newark Lierty was the 4th busiest in 2012.
The Staten Island Ferry is the world’s busiest ferry route, carrying over 23 million passengers from July 2015 through June 2016 on the 5.2-mile (8.4 km) route between Staten Island and Lower Manhattan. It ran 24 hours a day. Other ferry systems shuttle commuters between Manhattan and other locales within the city and the metropolitan area.
NYC Ferry, an NYCEDC initiative with pathways planned to travel to all five boroughs, was established in 2017, with second graders selecting the names of the ferries. Meanwhile, Seastreak ferry announced the construction of a 600-passenger high-speed luxury ferry in September 2016 to shuttle riders between the Jersey Shore and Manhattan. It is anticipated to start service in 2017; this would be the largest vessel in its class.
Also, New York City is located in one of the world’s largest natural harbors. The boroughs of Manhattan and Staten Island are (primarily) coterminous with islands of the same names. In contrast, Queens and Brooklyn are located at the west end of the larger Long Island, and The Bronx is located at the southern tip of New York State’s mainland. This situation of boroughs separated by water led to the development of an extensive infrastructure of well-known bridges and tunnels.
Manhattan Island is linked to New York City’s outer boroughs and New Jersey by several tunnels. The Lincoln Tunnel, which carries 120,000 vehicles a day under the Hudson River between New Jersey and Midtown Manhattan, is the busiest vehicular tunnel in the world. The tunnel was built in replacement of a bridge to allow unconstrained passage of large passenger and cargo ships that sailed through New York Harbor and up the Hudson River to Manhattan’s harbors.
As rated by our clients and
What do our clients say?
5
Rating
Company
5.0
I had been searching for a carrier to ship my daily vehicles cross-country during a relocation for work. The deeper I searched the shadier the business got. When I came across Ship A Car, Larry Farber was assigned to my account. Larry, walked me through the process with the utmost of integrity and transparency out there. He kept me updated on all bids coming in (high or low) and calmed my nerves as we got closer to the ship date. All of his responses were within minutes and very informative. When I ship in the future, Larry will be my first call.
Rick M. Pittsburgh, Pa
5.0
I needed a car shipped on a short haul from Nevada to California on an ASAP basis because the hauler I had contracted with cancelled on me at the last minute. I found Ship A Car in a Google search, quickly checked their references and reviews and called. I spoke to Willie Dublin and he got on it immediately. He scheduled a pick up for the same afternoon and my car was delivered the next day in exactly the same condition as it was in when it was loaded the afternoon before. They met and exceeded all my expectations for customer service, price, performance and efficiency.
Betsy Sevillano
5.0
Gabriel was amazing. A total angel to deal with. But the driver you hired Ray sucked. My truck was 3 days late was never offered a discount. I will refer the company but will tell people if a guy names Ray is doing the driving he had one excuse after another for my truck being 3 days late. But Gabriel and this company did great. GET INFO ONYOUR DRIVER..
My Truck
5.0
I used Ship A Car to ship my car from California to Chicago, I had never shipped anything before so naturally I was a little weiry but I came across Ship A Car after looking at other companies and I thought why not call, Turns out it was the BEST call I made, Very Very nice people, explained everything to me, always took my calls, always answered my calls, my car reached it's destination on time in the same exact shape as when it was picked up... They're the absolute best.
Celia B.
5.0
I had originally scheduled a my car transport with Nationwide auto transportation (don't us them). On the day of my pickup nationwide called me stating that they had no one to pick up my car after I have made a reservation 2 weeks prior. When i originally made my reservation i was told tbwy would contact me two day before the pick. Due to their lack of professionalism I cancelled there service.
I called ship a Car the same day and Pepper answered. We scheduled a pickup for the next busy day and with 48 my car was shipped from Florida to California.
Kirk S. San Diego , CA
5.0
Great experience with Ship-A-Car!
Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.
Bobby Mitchell
5.0
Unlike some of the other reviewers I had an excellent experience with this company. I was getting quotes from several companies. I spoke with Justin and he offered me a quote that was a little higher then another place but he said he could ship my car to CA fast. He called me shortly after and had everything set up. I was nervous bc this was my first time having to ship a car and I was moving it across the country. I had to call him back a couple times as questions came up and he always answered. Even on Saturday. The pick up day came and my car was picked up no issues. It was delivered in the exact timeframe that justin quoted. My uncle had to meet the driver at a shopping plaza but that was ok bc I was warned that the truck may be too big to get down my street. Justin called afterwards to make sure everything went as planned. No damage to the car. Will use again when I have to ship the car back east next year.
Cara B.
5.0
We have used Ship A Car for over 20 vehicle transports over the past year, without a any problems. Bob, our rep, has been helpful in getting us great pricing on shipping services, that we are able to pass onto our customers. Highly professional outfit and highly recommended if you need a vehicle transported anywhere in the country.
Kelly Morishita
5.0
I took delivery on Saturday and everything went smoothly. Thank you very much for your follow up. I’ll be sure to recommend your company to anyone I know looking to ship a car, or snowcat!
Eric S. Greenville, ME
5.0
Steve Goodman helped me with my transport and did everything he promised he would do. That is rare these and my thanks and gratitude to Steve and Ship a Car.
Jim M
4.7
The process went well. The agent followed up when he said he would. The delivery was the day that it was supposed to be. Everything got here without damage. It was very good. Highly recommended.
Everett S, Virginia
5.0
Willie Dublin assisted me on a short notice request to have my two vehicles, a Honda Odyssey and a Hyundai Elantra shipped from Santee, CA to Round Rock, Tx. I initially had set-up a request with another company a month prior , told them my situation and the day I needed it due to my wife's and my job that would require transportation. They told me they can deliver on the requested date. The day prior of the initial pick-up, I received an email that changed the pick-up to 3 days later and a possible whole week before the car would make it. They told me that I never specified the need and that they told me that they said the pick-up could be 3 days prior. They had a whole month to find a transport company to fit that transport request. I cancelled with them, called Willie D. at ship a car inc and he had me set-up with a pick-up day the same day. He was fast, efficient and had great communication the whole way. I would recommend Ship a car inc and Willie D. if you can request him for anyone moving out of state. I also would like to thank Carlos at Carlos Transport who Willie D. found as he was very professional, on time and delivered on the day needed. Very grateful to both of them. Relieved a lot of stress on our out of state move.
Jed Napoles
5.0
I was working with Move Wheels a month prior to moving from Saint Augustine, FL all the way to Park City, UT & I needed to have 2 cars shipped in an enclosed carrier. I was assured I’d have the driver information & pick up time closer to the ship date; we needed our cars picked up 5/29 (Memorial Day). Come the Friday before the cars were to be picked up, I had been in communication with a rep via text, asking her to provide me with the driver info & pick up time as they were to come that Monday; this was at noon & was told I would be provided the info shortly. Well, 3pm rolls around & I call my rep, who was now not responding to my texts or calls. I ended up calling the main line & told them AGAIN, what I needed. Well, I was never given any information, so I thought, well, we’ll just wait & see if someone shows up…of course no one did. Needless to say, my call to them at 9:01am on Tuesday morning was not a pleasant one.
I then began searching for the top transportation company and came across Ship A Car Inc. I picked up the phone & was connected to Chad. He was extremely helpful, informative & honest. He rolled up his sleeves & got right to work on helping me get a carrier that day or the following. Even with the prior company being a complete PITA & not removing me from the board, Chad made magic happen. By the time he left for the day, we didn’t have a carrier yet, which was ok. I honestly didn’t expect to have a carrier until the next day. That was until I got a call from a dispatcher who emailed me the paper work & in minutes, I had a carrier that was to be there the following morning. BUT, I got a call from the carrier again shortly after & he wanted to pick my car up that night, as they were in Orlando.
All my worries had diminished & I have Chad to thank for all his hard work & dedication. He was a pleasure to work with & I will certainly refer anyone to him in need of car transportation assistance, in the future.
Natalie F. Park City, UT
5.0
Thanks Janet fast shipping great communication I will always use Ship a Car.
Terrell H.
5.0
It was a great experience. I’d do it again
K. of Oh, OH
5.0
Bob Moran and the Ship A Car team made the whole process of shipping a car smooth. I received the car the same week I purchased it. It arrived on-time and without any damage. It's really frustrating dealing with trucking companies and that why you need a team like Ship A Car. Many of those people at transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran. He takes the hassle off your back! He handles everything and get you the best price. If you're smart, you'd stick with these people like Bob.
Flat6 Fanatic
5.0
Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!
Larry Roswell
5.0
We found out about Ship A Car online and working with them has been very easy. We needed a large piece of farm equipment shipped out of Alabama and wanted to get it done at a good price as well. Ship A Car provided us with a really good rate and excellent customer service. They provided a timetable for the process and pretty much stuck to the schedule. Everything went very smoothly and we would be happy to work with them again in the future.
James W. Mooresville, AL
5.0
Steve Goodman and his crew really deserve a lot of credit . After dealing with a number of brokers who , literally weren’t delivering, he set up a driver with great communications and got my classic car 1700 miles in record time... Great Job.
Rich Manns
5.0
Worst EVER. I needed a vehicle shipped and placed order almost 2 weeks ago. Very minimal contact no matter how many times I tried to contact them. They gave me a solid price and stated that maybe they would have to "sweeten the deal" (asking for more money). They also told me that it was impossible to lock down a pickup date over the phone with another company besides them. Definitely a lie! I called We Will Transport it, low and behold for less money my vehicle is already on it's way to the destination 2 days from my initial contact. Would never recommend Ship A Car INC. to anyone nor would I EVER give them any of my business again! Horrible company, Khaii is who I who I worked with there. NEVER AGAIN!!!
Justin Hauglum
5.0
I was provided great service. They picked up my car on time and delivered on time. Gabriel was wonderful and very helpful I definitely recommend this service
Great Service
5.0
Thanks for all your great customer service and help! Thanks for answering all my questions. Thanks for your guidance (and patience). You are always pleasant and upbeat on the phone. I hope to refer people to you!
Sandra O. Portsmouth, NH
5.0
I worked with Gabriel and he was outstanding. He was very responsive throughout the process, and worked very quickly to find transport for my two vehicles. I have shipped vehicles before with other companies but Ship A Car, especially Gabriel, made this experience so simple that I will definitely reach out to them if I ever need to ship a vehicle in the future. Would highly recommend!
Doug G
5.0
Meredith Anzalone was my transportation coordinator and she did a phenomenal job! She was friendly, professional and answered all my questions in a timely manner. The driver was also very good and even got the vehicle to destination earlier than expected. This is great reliable company! I would use them again for sure and refer them to any family or friends that have transporting needs. Thank you Meredith and Ship A CAR INC.
Azi Sedy
5.0
Hello, I worked with Steve Goodman getting my car shipped from Pennsylvania to South Dakota. I was very leery on selecting a company and had been in touch with other shippers. My finale price was about $200 higher than original quote, but South Dakota isn't a very popular route. I had Car available on November 2 , 2020 and truck picked it the same day ! Although first truck had mechanical issues, Steve has another within 30 minutes scheduled. Car was delivered with no issues , on time. I would suggest to others to be available at anytime day of the transport because the driver can show really at anytime. Its funny the other shipping company called me and said the finally found a driver to transport my car , but it was already delivered . Steve really made it happen quick !
Mark V
5.0
The customer service at Ship A Car Inc was very good. They did what they could do for me in the time frame they could. I had just come out of a bad experience with a previous company, so I really appreciated that. They shipped my vehicle cross-country from Las Vegas to Michigan within the time frame they had said, with no damage. The price was just what they said it would be over the phone- no extras or anything. It was decently priced. The person on the phone was very professional and a good spokesperson for the company. She told me what they could allow to happen as far as delivering it on time. This was the first time I used them and I would go back again.
Tinell L. Warren, MI
5.0
My Ship-a-Car agent, Dana B., was professional, courteous, helpful, and responsive. The shipping of my vehicle from Atlanta GA to Portland OR went exactly according to plan with no surprises and no drama.
Michael H.
5.0
My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days). I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me. I have a new 2019 model of luxury car and it was delivered in very good condition. Please ask for Dana when you call.
Abhishek Rai
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association).
SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp!
I was promised 5 star service but received the most bootlegged service ever experienced!
Wednesday, March 23:
Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out."
Friday, March 25
Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car Saturday morning by approximately 8am.
Saturday, March 24:
9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car.
Tuesday, March 29
5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off.
Wednesday, March 30
The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car.
I know as a broker, there is little SAC can do but this needed to be said!
STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
5.0
Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.
Trailer Transfer
5.0
This was my first time to use Ship A Car Inc. I asked them to transport a 30,000 pound telehandler, or boom lift, from Cedar Rapids, Iowa to Gulfport, Mississippi. I was surprised that they were able to get the equipment out of Iowa ahead of the bad weather, but they did. Very prompt service. The driver was an extremely conscientious individual who saw that there was a hatch problem on the equipment which needed attention before hitting the road. He took of that for me. The load was professionally secured, and made it down here in perfect shape! I am very impressed with Ship A Car Inc., and highly recommend them to anyone needing vehicles or equipment transported over a long distance! I mean these guys went above and beyond from my first phone call to final delivery!
Tom G. Gulfport, MS
5.0
Mr Moran helped me ship my 89 Mercedes to Massachusetts from Florida he was very professional and helped me find exactly what I wanted I would not go with any other company. Unless Mr Moran was there he made the process very stress free and easy.
Daniel l.
5.0
I would like to give kudos to Lisa who was of great help when I shipped my car. I would recommend to others to directly deal with Lisa as she was efficient and considerate every time we talked on the phone.
Andre Conran
5.0
dana does an exceptional job with the transporters, we are very happy with their service and will use them again as needed thank you; drivers gave a heads up before arrival, and again before delivery which was as promised every time we used ship a car.
Neal Johnson
5.0
IAlthough i have purchased a large number of premium & exotic cars online, surprisingly, this was the first time I've had to arrange my own auto transport. Heretofore, all my vehicle transportation needs were always handled by the dealers I was buying the car from. In this instance, I purchased a car from a dealer in St. Louis and had to ship it to my home in Louisiana. I thought I had to have an enclosed trailer. I used U Ship and suddenly I was deluged with calls. After trying to figure out the best choice, I finally just selected the enclosed transport that offered the best rate. BIG MISTAKE! The company was Regal a Auto Transport; they were the worst! First, while arranging transport, they said I entered the wrong zip codes & had to raise the rate (1st warning), then when I called back to speak to my dispatcher on 2 occasions, the owner, Mr. Regal (sic) hung the phone up on me both times, telling me to call back! I was horrified and offended. I was attempting to get my original dispatcher on the phone to see why my car had not been picked up at the dealer in the timeframe that would ensure the delivery date being met. It became obvious that Regal would not live up to their commitment to me of a specific delivery date. All they did was make an idol promise to get the business. A classic case of over promising and under delivering. At that point, I decided that Regal had to go, so I went online and checked rantings & reviews. After my research, although still skeptical, I selected SHIP A CAR based on its reviews. I spoke to Quinten Putman who guided me thru the process, offered recommendations, was courteous, friendly & professional booked my shipment while I was still on the phone with him. The car was to be picked up that day & delivered the next. I received the car today safe and sound! I was pleased with the whole experience, especially after my not so regal prior experience. I hig recommend Quinten and SHIP A CAR to anyone in need of fast, reliable auto transport.
Jim W. Baton Rouge, LA
5.0
Willie at ship a car never let me down while trying to find me a transport carrier after the initial one dropped the ball. I appreciate his persistence and following through and would highly recommend them anytime.
Caroline Gowan
5.0
After being contacted my at least 20 shipping companies, I almost gave up! Then by the grace if God I contacted Ship a car and I spoke with Bob Moran, he is the best!! He said he’d call me back in 15 mins, I don’t even think it was 15 mins, he called back and BOOM he coordinated it effortlessly!!! I can’t believe how smooth the shipping was, I wish I started with Ship A Car, excellent service.....I would HIGHLY recommend, the driver dropped the car a day early - what a plus!
Maria D LaRosa
5.0
this service was the best. especially Meredith. Everything was done and completed as promised. Professional, Courteous and trustworthy. Received a follow up call from Meredith to make sure car arrived on time and if everything went well I give this company 5 stars. I give Meredith 10 stars for handling this shipment.
Mrs. T.
5.0
I was very pleased with this company. Customer service was great. Melinda made the contract clear and was able to get a driver within a week. The dispatch person, Amanda, was always available to inform me of where my car was on route. My car arrived in good condition in a timely manner, and the price was more reasonable than some other quotes I had gotten.
Kathleen W. Townell, ME
5.0
I just had my car shipped from NY to AZ. It arrived ahead of time. Bob Moran was very professional, curteous, knowledge and went the extra mile to help me.
Linda
5.0
Representative Kristina was very professional and efficient. She was able to find awesome pricing and quickly secured transport of my car. I’ve used other transport services and have had terrible luck and service. I cannot recommend Ship-A-Car highly enough!!
Lisa
5.0
Excellent service. Cody and team was prompt to my needs and lessened a stressful transportation process. Recommend him or his team anytime. Will definitely utilize them again in the future.
Josh S
5.0
Thank you Dana. I had contacted multiple companies on shipping a 1965 Mustang from Alabama to Arizona. And looking at all the reviews I decided to contact ship a car. After a previous bad experience with another company I was very nervous about shipping this car. Dana was extremely professional and explained the process and how their drivers are rated. I had a quick turn around on the shipping the car was picked up friday and arrived Sunday. I couldn’t be happier with the company and the driver Albert. Would definitely use again.
Mike C. Tucson, AZ
5.0
Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob.
Zane
5.0
We talked with Steve he was very professional. We had a bad experience with trying to find a company to ship our car. This was the second company we found after the first one kept delaying our pick up on of the car and changing the price everytime we talked to them. They gave one flat price, no hidden fees, and no extra costs. Shipped from California to Texas. Great experience if we ever have to move long distance again we will use this company to ship one of our cars again.
Meagan Williams
5.0
I could not have been more pleased. Everything i was told and promised up front was actually the it happened. They picked my car up on time, it was bought to me on time, my car was in perfect condition, and everyone involved in this effect of transporting my car was extremely polite.
Rosalyn Z.
5.0
I had two vehicles shipped to California . One from Massachusetts and the other from Tennessee . The Shipping Coordinator named Kahlie was in charge of our case. He was thorough,professional and kept me appraised of the status of the vehicles. Each vehicle reach California safely and without blemish. I would strongly recommend Ship-A-Car if you are shipping a vehicle. A first class and 5Star rating
Dale W. Simi Valley, CA
5.0
I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions and got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. Car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.
Heatha H.
5.0
These guys are great! especially Danny. He was so nice and helpful unlike most brokers and really got us the best deal. I was also very appreciative how he gave me his personal cell number to call him should any problems arise or if I simply had any questions. I will definitely use them again next year. If you want a no hassle smooth transaction, he is the one to talk to.
Julia Perez
5.0
I found that Ship a Car is very professional manage Company. My contact Willie Dublin lived up to every obligation he promised. When Willie says he has a driver he has a driver. MY car arrived 3 days a head of scheduled then estimated.
R Mendez
5.0
Dana was very professional and answered all of my questions and concerns. The car was picked up on the day promised and delivered on time. I would definitely recommend this company.
Penny H
5.0
I never had to have a vehicle shipped, but recently experienced a family health emergency and needed to get a vehicle back to NJ. Instead of taking advantage by charging me a lot of money, Danny was extremely sympathetic to my situation and gave me an excellent price for truck to be shippend from Florida to NJ. The vehicle was delivered as promised and there wasn't a scratch on it. If ever I need this type of service again, I no longer have to look any further to find a company because I will return back here.
Vincent H. East Orange, NJ
5.0
We were very pleased with the services that Ship a Car Inc. delivered. Ms. Janet was such of great support with guiding us throughout the whole process. We felt very well informed especially since this was out first experience with transporting a vehicle.
Escarlet Fiallos
5.0
Excellent extraordinary and high efficient service : provided week end punctual pickup, on time delivery, excellent tracking and communication and NO DAMAGE.
Frank Yee
5.0
Very professional from start to finish. The booking agent (Len) was always available and reached out to me at every step of the process. The driver assigned to me (Jerry) was also an excellent communicator, took great care with my car and delivered it exactly as promised. I would definitely use this company again!
Donna G
5.0
Everything went smooth. The driver was nice and professional and the car was dropped off safe and sound, we will definitely use your company again!