Effortlessly shipping cars, motorcycles, trucks or any vehicle to/from any location in New York
New York Vehicle Shipping & Heavy Haul Transport Experts
Ship A Car, Inc. is a leader in a broad range of shipping services, including automobile relocation, heavy haul equipment transportation, and specialized general freight solutions for companies. Our proficiency extends to large-scale relocation services for businesses and dealers, assuring a thorough and effective shipping process.
Ship A Car, a seasoned transport broker, has a sizable network of carriers, enabling us to provide first-rate service. You may be at peace knowing that your car and / or other cargo will be transported with the utmost care and delivered securely with just one call to Ship A Car.
At Ship A Car, we take great pleasure in our dedication to ensuring safe and reliable transportation, providing benefits to consumers, and upholding the highest service standards. For all of your transportation needs, our devoted crew is prepared to go above and above, giving you a flawless and worry-free service.
Call a Ship A Car shipping consultant at (866) 821-4555 to set up quick and easy car shipping to or from any residential or commercial address in New York. Discover why Ship A Car, Inc. is the dependable option for all your shipping needs by utilizing our unmatched service.
Select a route below for more information about shipping along that route:
We provide direct service to and from any location in New York - above is a list of the most popular car shipping locations that we service.
Everything You Need to Know About the State of New York (NY)
The Dutch were the first to settle by the Hudson River in 1624. After two years, they founded the colony of New Amsterdam on Manhattan Island. By 1664, the English had taken control of the area and changed its name to New York. A part of the original 13 colonies, New York played a vital political and strategic role in the American Revolution.
On July 26, 1788, New York was awarded statehood. It is a state that has housed immigrants from all over the world, making it the epitome of cosmopolitan ethics.
Between 1892 and 1954, millions of immigrants arrived in New York Harbor and passed Ellis Island as part of their process of becoming U.S. citizens. As a result, approximately 40% of Americans can trace a part of their ancestry to Ellis Island. New York City is the largest city in the United States and is a primary international economic center, housing the New York Stock Exchange and is a major international economic center.
New York is located in the Mid-Atlantic Census Bureau division in the northeastern United States. New York has an area of 54,556 square miles. This makes it the 27th largest state by total area (but 30th by land area). The state is bordered by six states in the United States. These states are Pennsylvania and New Jersey to the south, Connecticut, Rhode Island, Massachusetts, and Vermont to the east.
New York also has the Canadian provinces of Ontario and Quebec to the north and the Atlantic Ocean to the southeast. Two of the Great Lakes: Lake Erie to the west and Lake Ontario, are also located to its northwest side.
The state capital is Albany.
New York has the moniker "the Empire State." The state's tree is the Sugar Maple, and its flower is the Rose. Excelsior, which means "Ever Upward," is New York's motto.
New York City was the first capital of the United States after the Constitution was endorsed in 1788. On April 30, 1789, George Washington was instated as the nation’s first president at Federal Hall, located on Wall Street.
The popular tabloid New York Post was initially founded in 1801 as a Federalist newspaper. It was called the New York Evening Post by Alexander Hamilton, an author of the Federalist papers and the nation's first Secretary of the Treasury.
The Statue of Liberty was a gift from the people of France to honor the United States' unchanging dedication to freedom and democracy and the coalition between both countries during the American Revolution. Established in 1886 on Bedloe's Island (later renamed Liberty Island) in New York Harbor, the statue was a welcoming symbol to the 14 million immigrants who came into the United States through New York until 1924.
New York City contains approximately 660 miles of subway track connecting 468 subway stations. The lowest station is 180 feet below street level. In 2011, over 1.6 billion people used the subway.
With three waterfalls in the U.S. and Canadian region, Niagara Falls has about 12 million visitors each year. The American Falls in New York is almost 180 feet high and 1,100 feet long. The Niagara River creates enough hydroelectric power to supply more than a quarter of all the power New York and Ontario use.
The National Baseball Hall of Fame is situated in Cooperstown, New York.
Car Shipping in New York
Factors affecting Car Shipping Costs
Car shipping costs are not fixed, and varying factors contribute to its pricing. This explains why car shipping companies request specific information before providing you with an estimate. The most common factors that influence the cost of shipping a car are:
1. Distance
One of the most critical factors is the distance to be covered while shipping your car. Shipping shorter distances usually cost less than longer distances. This is because most shipping companies charge per mileage, hence, the higher the mileage covered, the higher the price. Also, considerations are made for extra gas and extra pay for drivers when your car is transported over very long distances.
2. Method of Shipping
The open and enclosed methods are the two primary methods of car shipping. The open method is the cheaper and most common method. It involves transporting cars in an open carriage. This method, however, is less safe than the enclosed method.
The enclosed method is used mainly by those who own luxurious and expensive cars. Also, those concerned about their cars being affected by dust, rain, and snow. This method ensures that the cars are covered and have no exposure to external elements. As a result, the enclosed method is more expensive.
3. Functionality
The state of the vehicle to be shipped also determines its cost. For example, suppose you are shipping a car that is not operational and needs to be towed or forklifted. In that case, your car shipping cost will be significantly higher than if the car is fully operational and can work without any help.
Seasons Car shipping companies are typically in higher demand during summer. This can be attributed to the fact that most people decide to move or go on holiday during this period. As a result, cars shipped during this period will cost more than those shipped at other times of the year.
Location Areas that are not very accessible usually cost more, as shipping companies have limited carriers who can go to such areas, compared to larger cities. Hence, you can save some money on car shipping if you are located in a central and more accessible area. Cars shipped from remote areas often experience delays in pick-up and delivery times.
Pick-up and Delivery Flexibility How flexible you are with your pick-up, and delivery date also influences your shipping costs. If you are pressed for time and unwilling to adjust your pick-up and delivery dates, you can expect to pay more to ship your car at your preferred time.
Weight and Size of Vehicle The higher the weight of your car and the bigger the size also determines its shipping costs. Larger cars take up more space in a carrier and affect the number of cars that can fit into the carriage. Also, there is a limit to the overall weight a car shipping truck can carry, hence, weightier cars cost more than lighter ones. The amount of gas consumed is also considered.
Choosing the Right Auto Transport Company
To have a seamless car shipping process, you need to pay careful attention to the car shipping company you engage. Here are a few things to consider.
1. Reviews
Reviews are vital as they give you information about the experiences others have had with that company. If a company has a lot of negative reviews, you can trust they are not the best company to engage. Look out for companies with a great deal of positive reviews, as you can depend on them to give your car the kind of attention and care it deserves.However, you should note that a car shipping company that has absolutely no bad reviews may be purchasing reviews.
2. Cost
You can request a quote from different companies and make a comparison to find out which offers the same services and has the most reasonable pricing. However, the lowest or highest cost does not necessarily equate to the best option. This is why you should confirm exactly what services each company is offering.
3. Available Routes
Before engaging the services of a company, you should find out if your location is one the company plies. It is best if you speak to a representative of the company to confirm that their services cover both your pick-up and delivery location.
4. Transparency and Communication
It is also essential that you observe how the company communicates. If the representatives do not communicate properly or if the company generally uses a lot of vagueness, you should be cautious. Some companies exploit customers by using vague communications.
Preparing Your Car for Shipping
Before you have your car shipped, it is best you do the following:
1. Empty your gas tank
You do not need a full gas tank to ship your car. In fact, you need just enough to transport your car to the pick-up point and from the delivery location. Usually, you only need to fill your tank to a quarter of its capacity for this.
Filling your gas tank only increases your car’s weight, which consequently increases the cost of shipping your car.
2. Clean and Declutter
Both the interior and exterior of your car should be thoroughly cleaned. This makes it easier to identify if there was any damage to the vehicle during transit. Removing all unnecessary items also reduces the weight of your car. Although auto transport companies are responsible for the safety of your car, they are not held responsible if any item in your car is missing. Hence, all personal and valuable items must be removed from the vehicle before shipping.
3. Take Photographs
It would be best if you took photographs of your car before shipping to reference your car’s physical state before it is shipped. This helps provide evidence in case there are scratches or other damages to your car during shipping.
CALCULATE YOUR SHIPPING RATE IN 3 EASY STEPS!
Ready to transport with SAC?
Our transport representatives are available by calling (866) 821-4555 to answer all your questions.
The iconic New York City Subway system is the most extensive rapid transit system in the world when gauged by stations in operation. Most of New York’s subway systems are open 24 hours a day, compared to other cities that stop operations at night. Such cities include Hong Kong, London, Paris, Seoul, and Tokyo. The New York City Subway is also the most active urban rail transit system in the Western Hemisphere. It had roughly 1.76 billion passenger rides in 2015. Grand Central Terminal, also referred to as “Grand Central Station,” is the world’s largest railway station according to its number of train platforms.
Public transport is crucial in New York City. For example, 54.6% of New Yorkers went to work in 2005 using mass transit. This contrasts with the rest of the United States, where 91% of people use automobiles to get to their workplaces.
New York City’s commuter rail network is the biggest in North America. The rail network links New York City to its suburbs. It consists of the Long Island Rail Road, Metro-North Railroad, and New Jersey Transit. The combined systems merge at Grand Central Terminal and Pennsylvania Station and have more than 250 stations and 20 rail lines. The elevated AirTrain people mover system in Queens connects JFK International Airport to the New York City Subway and the Long Island Rail Road. A separate AirTrain system is scheduled alongside the Grand Central Parkway to link LaGuardia Airport to these transit systems. For intercity rail services, New York City is served by Amtrak.
Pennsylvania Station is on the West Side of Manhattan. It is where Amtrak provides connections to Boston, Philadelphia, and Washington, D.C., along the Northeast Corridor, and long-distance train services to other North American cities.
The Staten Island Railway rapid transit system exclusively serves Staten Island, operating 24 hours a day. The Port Authority Trans-Hudson (PATH train) connects Midtown and Lower Manhattan to northeastern New Jersey, mainly Hoboken, Jersey City, and Newark. Like the New York City Subway, the PATH operates 24 hours daily. This means three of the six rapid transit systems in the world that operate on a 24-hour basis are wholly or partly in New York.
There are 1,673 miles of Interstate Highways within New York (combined). These highways control about 19% of vehicle travel in New York. At approximately 0.50 miles, I-78 is the shortest main interstate highway, while I-90 is the longest, traversing 385.88 miles (621.01 km) within New York. I-878, located in Queens, is the shortest active route in the Interstate Highway System at 0.7 miles.
Local authorities manage small portions of I-278 in New York City instead of the state transportation agency. In addition, parts of I-87, I-287, I-90, I-190, and I-95 are part of the New York State Thruway system and thus are maintained by the New York State Thruway Authority.
Despite New York’s heavy dependence on its vast public transit system, streets are a defining element of the city. As a result, Manhattan’s street grid plan greatly influenced the city’s physical development. New York City also has an expansive web of expressways and parkways, which connects the city’s boroughs to each other and to northern New Jersey, Westchester County, Long Island, and southwestern Connecticut via various bridges and tunnels. Because these highways benefit millions of outer borough and suburban residents who commute into Manhattan, it is quite common for motorists to be stranded for hours in traffic jams daily, especially during rush hour.
New York City’s public bus fleet runs 24/7 and is the most extensive in North America. The Port Authority Bus Terminal is the main intercity bus terminal of the city. It serves 7,000 buses and 200,000 commuters daily, making it the busiest bus station in the world.
New York’s airspace is the most active in the United States and one of the world’s busiest air transportation corridors. The three busiest airports in the New York metropolitan area include John F. Kennedy International Airport, Newark Liberty International Airport, and LaGuardia Airport. Approximately 130.5 million travelers used these airports in 2016. JFKwas the busiest U.S. gateway for international passengers in North America in 2012, while Newark Lierty was the 4th busiest in 2012.
The Staten Island Ferry is the world’s busiest ferry route, carrying over 23 million passengers from July 2015 through June 2016 on the 5.2-mile (8.4 km) route between Staten Island and Lower Manhattan. It ran 24 hours a day. Other ferry systems shuttle commuters between Manhattan and other locales within the city and the metropolitan area.
NYC Ferry, an NYCEDC initiative with pathways planned to travel to all five boroughs, was established in 2017, with second graders selecting the names of the ferries. Meanwhile, Seastreak ferry announced the construction of a 600-passenger high-speed luxury ferry in September 2016 to shuttle riders between the Jersey Shore and Manhattan. It is anticipated to start service in 2017; this would be the largest vessel in its class.
Also, New York City is located in one of the world’s largest natural harbors. The boroughs of Manhattan and Staten Island are (primarily) coterminous with islands of the same names. In contrast, Queens and Brooklyn are located at the west end of the larger Long Island, and The Bronx is located at the southern tip of New York State’s mainland. This situation of boroughs separated by water led to the development of an extensive infrastructure of well-known bridges and tunnels.
Manhattan Island is linked to New York City’s outer boroughs and New Jersey by several tunnels. The Lincoln Tunnel, which carries 120,000 vehicles a day under the Hudson River between New Jersey and Midtown Manhattan, is the busiest vehicular tunnel in the world. The tunnel was built in replacement of a bridge to allow unconstrained passage of large passenger and cargo ships that sailed through New York Harbor and up the Hudson River to Manhattan’s harbors.
As rated by our clients and
What do our clients say?
5
Rating
Company
5.0
They transferred my Macan Turbo to my home address. The service and level of professionalism were impeccable. Highly recommend them!
Joe Sutton
5.0
Cody griffin was an outstanding mediator, from beginning to end. He was extremely professional, going out of his way to answer all my questions and making sure I was satisfied every step along the way. I would highly recommend him and his company if you need your car transported .
Riccardo Keel
5.0
I would recommend ship a car inc if you are looking for one. Quinten was the person who walked me through and he was very professional. The process was way easier than I expected. My car arrived within 2 days. The drivers are also very nice. Thanks all.
Hanh T. Mobile, AL
5.0
I have never shipped my car before and was nervous. Tom and Ship A Car Inc made the process super easy and very affordable. Thank you for making this part of my travel so great!!! Will be recommending you to all my snowbird friends!
Cady E. Mission Viejo, CA
5.0
Phenomenal service! Ask for Janet,shes the best,great experience with her,she handled everything,,it was alot to get done,she made it easy for me ,5 star service and company
John B.
5.0
I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob Moran, the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!
Rae Karen Nikitopoulos
5.0
I shipped my car. They were very helpful throughout the process and were open to help whenever needed. The agent they used was equally trustworthy and helpful, with everyone going out of their way to help. Highly recommend them!
Stewart Morgan
5.0
Everything was pleasant with Ship A Car. They were easy to communicate with and the driver was easy to work with. The car was transported from Grand Junction to Tulsa and the final cost was lower than the initial quote I was given. It was a good experience and I'd do it again if I need to.
Todd of Sapulpa, OK
5.0
I just want to say how I appreciated Reginald’s flexibility and professionalism. He’s great. He went out of his way to pick up my car Saturday as Sunday was impossible for me. He also has delivered early which helped. He called to keep me informed. Keep him at the top of your list. Thank you also for following up Monday and sticking to your quote. I wish I could say the same for the moving company. Thank you, Danny.
Michael G. San Antonio, TX
5.0
Company has follow thru. Even when things go wonkie they are there to fix the situation quickly and resolve any issues. Janet was great!!!
Karen A.
5.0
Great experience, even though I had to ship with another broker due to mechanical issues. Justen Varughese was professional, efficient, and honest. Good company, excellent employee. Great customer service and professionalism.
Mike Pscenicka
5.0
Great service. Steve was extremely helpful. I had a very confusing situation that was continuously evolving. He worked through all the uncertainty to ensure my vehicle was shipped properly. Definitely recommend!
Kate
5.0
Cameron B. with ship a car, Inc. Was excellent and staying in touch with me throughout the process. The driver of the carrier was polite and experienced.
Brady F. Santa Rosa Beach, FL
5.0
Bob was wonderful to work with. He researched the specific needs I had for moving my car and found the perfect transporters to handle it. They're the best!
Rand Z
5.0
I very early write reviews but this company deserving of my time to sit down and write one. I contacted Bob Moran after being left high and dry by another company. We were leaving in 3 days to relocate my son. He was going to be heading to New York shortly after relocating him so we were in a time crunch to have the car arrive before he was to leave. Bob worked tirelessly to find us a driver. It came down to an hour before my husband was going to make the 16 hour drive while we left for the airport and we received a call. IT WAS BOB and he had a driver. I have never had someone work so hard to make it work. He owed us nothing as I came to him late in the game but he didn't let me down. I feel like company works differently then most out there. This is a hard industry to trust. I give them 5 STARS!
Michelle
5.0
I am very pleased with my experience with Ship A Car. My broker is Howard, and he is courteous and professional with his all encounters with me. I was shopping a car from Mississippi to California. Their price point is higher than other companies, but it is worth paying a little more for the peace of mind that the job is going to get done. I shipped cars before with other companies who didn't deliver service as promised and it left me in a bind. So, it was very refreshing to have someone call me as promised, several days before to finalize plans, and the day before the car's pick up to confirm the time of pick up. My car was picked up the day before planned and the delivered a day early. I am so happy with this stellar service that I am using this company again to transport a different car. The service you receive is second to none. I had questions as my timeline was tight, and Howard answered my questions every step of the way; he returned my calls promptly and I was never left in the dark. Highly recommend!! You get what you pay for.
Sandy Lieu
5.0
I had a car shipped to my son stationed in Hawaii in the army. Lawrence was extremely helpful and patient walking me through the process. I was very nervous as the car was my deceased husbands 2001 Monte. It had lot of sentimental value. It got there 1 week sooner than expected. Thank you!
Carol D.
5.0
Larry Farber of Ship a Car Inc. helped my daughter and I get her car transported from New Jersay to Utah. We had a difficult time schedule to meet, but Larry worked hard and did a great job coordinating events for us. His communication was very good. Highly recommend him!
Ronald L. Lawrenceville, NJ
5.0
Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!
Rob G
5.0
After working to schedule my Prius shipment over a month in advance, the company I was working with still had not confirmed shipment 3 days before my move. Fortunately, I found Ship a Car Inc and got in contact with Bob M to see if they could offer an alternative. Bob got back to me within an hour and my car was picked up the same day! Bob's exceptional customer service, follow up and great care far surpassed any expectations I had in going through the car transport process. If you're looking for a first rate car transport company, look no further than Ship a Car Inc! In addition, the company offers discounts for active duty military! One of the best customer service experiences I've ever had!
Colonel Dax
5.0
ShipACar did a terrific job getting my tractor and miscellaneous equipment from New York to South Carolina. Bob Moran found the best possible trucker for the job. I never shipped anything like this before, but Bob put me at ease and kept in touch through the whole process. When the equipment arrived I wasn’t sure if I was going to
Read more at: https://www.mymovingreviews.com/car-movers/ship-a-car-4900#company-reviews-section
Thomas Murray
5.0
Bob M. was excellent to deal with. This is the 2nd time I used Ship-A-Car. very good price and on time delivery. Thanks again Bob for the great service!
Bill P.
5.0
Pepper, Thanks so much for holding my hand through the whole process. It was my first time transporting a vehicle I had no idea how to do it or what to expect. You made it easy! I wish every business I dealt with had customer service like that! Thank you again, Beth Meyer.
Beth M. Auburn, WA
5.0
We checked with several car shippers before we found SHIPACAR. Excellent customer service, fast booking and delivery as promised. Thank you Darius Johnson!
Karen Miller
5.0
Great experience with Ship-A-Car!
Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.
Bobby Mitchell
5.0
I was provided great service. They picked up my car on time and delivered on time. Gabriel was wonderful and very helpful I definitely recommend this service.
Paul B
5.0
Bob Moran. Is AMAZING ! I shipped my car from Las Vegas to Pennsylvania. Bob has kindness , compassion, respect ,empathy, and professionalism for the stress and planning that comes with moving. His customer service deserves him to be an owner of this company. And he should get a raise of 50% in my opinion. Because he communicated on a level that all customer service people should learn from this man. He returned calls and texts with in 24 hours and was honest and transparent if he could meet your deadline. And he did all that by being calm and giving a 100% effort in putting our needs/ the customer first. If your going with this company, then ask to have Bob as your person . Thank you Bob! Godbless!
Frank M
5.0
I would definitely recommend using CFR AutoDirect because the company was reliable, professional and honest. From the first phone call to Lisa Panuccio who set up my transport, to Henry Moreno who picked up my car, I was 100% satisfied with their service. I have used 3 other car companies before and not one company followed through on the contract and we were forced to drive our car from Connecticut to Texas at the last minute. I was very leery of using another car company and expressed my concerns to Lisa. She was very reassuring but the proof of their reliability was the fact that my car was picked up on time, delivered on time, no hidden costs and was in perfect condition. All I wanted was for my car to be delivered from Connecticut to LA on time and that is exactly what was done!!! Lisa also remained as my personal associate until the car was delivered. Anytime I called to ask her a question, she picked up immediately and everything she promised was what happened. Don't waste your time looking for another car transport company that will promise you the world and then they won't deliver! I would recommend this company to anyone and use them again without hesitation!!
Lynn D. Orange, CT
5.0
I will use them again if needed. My car is safely shipped and I'm happy with their service and professionalism. Deserves more than 5 stars!
Tony Sherman
5.0
Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!
Transporting Our UTV
5.0
I called "Ship a Car Inc" after I was ******* by another car shipping Company-I needed to get my 2020 GMC Sierra shipped to my home the next Day,Steve made it happen and I thank him-There are some shady Transporters out there! Go with "Ship a Car Inc" You won't be disappointed.
Steve C
5.0
Hi Tom, Just wanted to let you know I received the car today and everything went great. Got here quicker than I expected so it was a pleasant surprise. Thank You for all of your help in finally finding someone to pick-up the car. Again Thanks, Mike.
Mike R. Laguna Niguel, CA
5.0
We used Ship A Car Inc. to transport a customer vehicle from Kansas to our shop in Denver, and back to Kansas. We couldn't be happier with the service the company, and specifically transport coordinator Gary Wiatric, provided. Price was very competitive, transports were arranged and completed within a handful of days both times, and the vehicle did not experience any damage or other issues on either leg of the journey. Highly recommended, we will be using only this company for future vehicle transports.
Timbukthree 4wd and Automotive
5.0
I received excellent service from the. They proved to be very professional throughout. My consignment successfully arrived. I would definitely use this company again. I thoroughly recommend them. Quality service, 5 stars!!
Gwen Horton
5.0
I received excellent service from Len of ship a car. He was thorough, pleasant to work with, and committed to helping me find a transport service. The company he contracted with was outstanding, great service, my car arrived in a timely manner in perfect condition...except for a few bugs on the windshield!! I highly recommend Len and his company.
Transport Car
5.0
Dana at Ship A Car was awesome to work with. She was very polite, thorough and exhibited great attention to detail. I'd highly recommend her and Ship A Car to anyone in need of vehicle transporting. And the price was right in line with the market.
Dave M.
5.0
Lisa in CS helped us ship our daughters car to and from KS this year. She is reliable, friendly and follows up on everything. She is terrific!!!
Jenny M. Clovis, CA
5.0
The transport company I chose didn't show up and it was pretty bad. I switched to Ship A Car and I liked their communication. People let me know what's going on and I'm good. When I called to ask about anything, a person was there and responded. He called me to let me know that he had someone to pick up the car. From then on, it was good until delivery. After delivery, I got a follow-up call so it went well.
The transport was from South Carolina to Utah, which was about 2,200 miles. When the car was picked up, it took a couple of days. There were two drivers and they just continually drove. I couldn't believe it. The final rate was what was decided upon. The only thing was the payment was a cash requirement. I had just moved here to Utah and I just opened an account. The money was held because it came from another state so I didn't have cash. That posed a problem on delivery because checks or credit cards weren't accepted. If a credit card were accepted, that would have helped tremendously. Other than that, I would recommend Ship A Car.
Virginia of Draper, UT
5.0
Shipped a vehicle from Louisiana to Maine, shipping coordinated / arranged by Marrine with Ship a Car. - professional, smooth, painless, process - vehicle was picked up on time and delivered on time. I highly recommend Ship a Car for vehicle transportation.
Paul Guillory MD
5.0
You hear stories about transport companies. I was quite negative when I began calling transport companies and then I found this one. And wow. I honestly feel I got lucky. This company it top notch. No gimmicks, no surprises, super good communication and information. Felt like I was always dealing with a real person that understood and cared and not some robot. Everything I was told would happen, happened and truck was delivered in great shape when it was supposed to. WIll use again for sure!
Ronald B
5.0
I worked with Danny and he helped me with figuring out how we will ship my trailer. At first I asked if we could put the trailer on a trailer I didnt get any responce to that untill the day before shipping it. We had a little hickup but it all worked out in the end. Danny did an awesome job finding the right person to get my trailer to me. The guys who brought my trailer were awesome they put it right where I wanted it. That was no picknick for them. lol. But I am very happy they got it here. If I ever need anything moved or if I know of anyone who needs something moved I will tell them who I used. Thank you Danny for all your hard work. And to the two guys who brought it. Awesome job. Thank you so much.
Lynda S. Golden, CO
5.0
Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.
Pat Cavanaugh
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association).
SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp!
I was promised 5 star service but received the most bootlegged service ever experienced!
Wednesday, March 23:
Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out."
Friday, March 25
Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car Saturday morning by approximately 8am.
Saturday, March 24:
9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car.
Tuesday, March 29
5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off.
Wednesday, March 30
The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car.
I know as a broker, there is little SAC can do but this needed to be said!
STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
5.0
Willie Dublin assisted me on a short notice request to have my two vehicles, a Honda Odyssey and a Hyundai Elantra shipped from Santee, CA to Round Rock, Tx. I initially had set-up a request with another company a month prior , told them my situation and the day I needed it due to my wife's and my job that would require transportation. They told me they can deliver on the requested date. The day prior of the initial pick-up, I received an email that changed the pick-up to 3 days later and a possible whole week before the car would make it. They told me that I never specified the need and that they told me that they said the pick-up could be 3 days prior. They had a whole month to find a transport company to fit that transport request. I cancelled with them, called Willie D. at ship a car inc and he had me set-up with a pick-up day the same day. He was fast, efficient and had great communication the whole way. I would recommend Ship a car inc and Willie D. if you can request him for anyone moving out of state. I also would like to thank Carlos at Carlos Transport who Willie D. found as he was very professional, on time and delivered on the day needed. Very grateful to both of them. Relieved a lot of stress on our out of state move.
Jed Napoles
4.0
I worked with Gabriel Lopez and he was professional and a pleasure to work with. Always stayed in contact with me and gave me updates. My only complaint would be is that the price was increased but other than that the service was fine.
Cyndi Walters
5.0
I had the pleasure of working with Meredith A from the beginning of shipping my car to the end of the transaction. Meredith was very professional and caring throughout the process. She answered all of my questions, and I had a lot of questions, and eased my fears of shipping my car. Whenever I called if she was on another phone call she always called me back in a timely fashion. I throughly enjoyed her work ethic and would not hesitate using her service again if the need would arise.
Deborah L.
4.5
The gentleman that delivered my car was very good. It was my first time using them, and I'd use them again. Would recommend to anyone. They're very professional. Just make sure that if you're shipping a classic car to put the cover on it -- you'll need to keep the dust off.
Dennis G. Chandler, AZ
4.0
Worked with Larry from Ship a Car a few months ago to ship a vehicle I purchased on the east coast back home to San Diego. Larry was detail-oriented, provided a driver with a fair rate, and picked up the car within the allotted time frame.
The car was delivered earlier than expected which was the joy hiccup; as the vehicle was transferred from a tractor-trailer car hauler to a flatbed trailer from LA to San Diego. In doing so the delivery driver was given an incorrect phone number for contacting me. Fortunately, I was home at 10:30 pm to accept delivery.
The other issue with this unexpected delivery is I didn't have the cash on hand to satisfy the balance due to the driver. However, a call to his supervisor and the payment was made via credit card. Would definitely recommend this coming and would use it again as they're properly insured as well.
C D.
5.0
I recently purchased a truck for my daughter in NJ and needed it transported to her in Florida. Bob was very easy and pleasant to work with. His price was competitive. The truck arrived (safely) exactly when and where they said it would, and the carrier was dependable and vey responsive. I would definitely use them again, and would recommend to anyone who needs a vehicle transported!
Laura
5.0
thieves I am filing a theft charge and fraud charges against them they refuse to refund money and did not do the job. and then ran my card again to obtain more money thieves
Brenda Lytsell
5.0
I used Ship A Car when I moved across the country. Their service was wonderful. They communicated well with me, they were friendly, and they kept me in the loop on what was going on. The only problem was that the company they ended up hiring for shipping my vehicle was a problem. But when I told them about the problem they were very nice about it, and they handled it very well. I highly recommend them.
Pamela M. Tacoma, WA
5.0
Very pleased with delivery of my car, especially with storm conditions approaching in a few days. Meredith was very helpful arranging this for me. Highly recommend this company to move a classic car. 5 Stars for sure.
William D.
5.0
I shipped a brand new $15,000 Yamaha Viking UTV from Montana to Oregon. Even though the driver did not have the title, it would have been easy to sell this this for $5000 to a ranch along the way and I would never see it. I did a lot of research on Ship A Car, Inc. before deciding to use them, and my UTV arrived safely and my wife is HAPPY! Not only did they give me the best price, but they shipped it in an enclosed trailer. I would definitely use them again.
Great Company
5.0
Awesome Company. I highly recommend them. Very professional, affordable, and punctual!
Rob Thom
5.0
I was dealing with a different shipping company that I would never ever recommend (Rock Bottom Rates Transport - RBRT *). I wasn't getting any where, and was only being told lies. I did a Google search and located Ship A Car INC and that's when I met Quinten. I told him my issue and he started off by telling me that I was promised a delivery at a rate that wasn't possible. From that moment he took over shipping my truck and from the beginning he was upfront about the entire process and gave me his cell to contact him at any time.
I didn't have to pay any upfront fees, I only paid a deposit after he contracted a driver and was able to provide me with the drives name and cell number and the company. The rate didn't change at the time of delivery, everything on the contract stayed the same.
Quinten was available during the entire process, via email, phone calls and texts messages and even after working hours. The other horrible company was already 3 weeks behind the expected delivery date. Quinten gave me realistic goals, and a reasonable rate and my truck was shipped from LA to Boston in about 2 weeks.
After dealing with Rock bottom rates and their lies and taking my deposit, dealing with Ship A Car INC was the best experience I had.
Lolita W. Jacksonville, FL
5.0
Unlike some of the other reviewers I had an excellent experience with this company. I was getting quotes from several companies. I spoke with Justin and he offered me a quote that was a little higher then another place but he said he could ship my car to CA fast. He called me shortly after and had everything set up. I was nervous bc this was my first time having to ship a car and I was moving it across the country. I had to call him back a couple times as questions came up and he always answered. Even on Saturday. The pick up day came and my car was picked up no issues. It was delivered in the exact timeframe that justin quoted. My uncle had to meet the driver at a shopping plaza but that was ok bc I was warned that the truck may be too big to get down my street. Justin called afterwards to make sure everything went as planned. No damage to the car. Will use again when I have to ship the car back east next year.
Cara B.
5.0
Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!
Larry Roswell, GA
5.0
Ms Dana was the best! She was very accommodating and helpful! Even in the delay, the company was very Creative in meeting our needs! The car arrived safe and in the 24 hours as promised!
Kim T.
5.0
Joseph was the best, he was on it and answered all my calls, picked up and delivered next day, no long waiting for them to pick up, They want your business and the cost was cheaper than any others also did i say picked up same day after purchase of car . You cannot go wrong with this shipper.
FAT CAT AMPS - Alleycat
5.0
I just wanted to say thank you SO much for making my car shipping experience painless and simple!! After dealing with so many companies who were fairly sketch and wouldn't return my calls, you made it so simple and answered every question I had about the process. My car arrived earlier than the expected date and arrived in the same condition it left.
Thank you so much again!!!
Virginia P. Lorton, VA
5.0
Efficient and communicated from beginning to end. Bob Moran was superb in how he handled my urgent need to get me moved. From the dispatcher, Rose, to the kind driver, Ted, all treated my urgency with respect. My car was picked up 1 day sooner and delivered on time and was I happy. I had previously booked with another company and had to cancel after waiting for them 3 days with still no driver. Bob called as a follow up call and let him take over as soon as I cancelled with other company. He worked fast in arranging and taking care of our needs. Thank you
Linda L
5.0
Very professional. drivers beat us to new home. no problems. i would recommend to anyone.
Howard M.
5.0
They transferred my Macan Turbo to my home address. The service and level of professionalism were impeccable. Highly recommend them!
Joe Sutton
5.0
Cody griffin was an outstanding mediator, from beginning to end. He was extremely professional, going out of his way to answer all my questions and making sure I was satisfied every step along the way. I would highly recommend him and his company if you need your car transported .
Riccardo Keel
5.0
I would recommend ship a car inc if you are looking for one. Quinten was the person who walked me through and he was very professional. The process was way easier than I expected. My car arrived within 2 days. The drivers are also very nice. Thanks all.
Hanh T. Mobile, AL
5.0
I have never shipped my car before and was nervous. Tom and Ship A Car Inc made the process super easy and very affordable. Thank you for making this part of my travel so great!!! Will be recommending you to all my snowbird friends!
Cady E. Mission Viejo, CA
5.0
Phenomenal service! Ask for Janet,shes the best,great experience with her,she handled everything,,it was alot to get done,she made it easy for me ,5 star service and company
John B.
5.0
I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob Moran, the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!
Rae Karen Nikitopoulos
5.0
I shipped my car. They were very helpful throughout the process and were open to help whenever needed. The agent they used was equally trustworthy and helpful, with everyone going out of their way to help. Highly recommend them!
Stewart Morgan
5.0
Everything was pleasant with Ship A Car. They were easy to communicate with and the driver was easy to work with. The car was transported from Grand Junction to Tulsa and the final cost was lower than the initial quote I was given. It was a good experience and I'd do it again if I need to.
Todd of Sapulpa, OK
5.0
I just want to say how I appreciated Reginald’s flexibility and professionalism. He’s great. He went out of his way to pick up my car Saturday as Sunday was impossible for me. He also has delivered early which helped. He called to keep me informed. Keep him at the top of your list. Thank you also for following up Monday and sticking to your quote. I wish I could say the same for the moving company. Thank you, Danny.
Michael G. San Antonio, TX
5.0
Company has follow thru. Even when things go wonkie they are there to fix the situation quickly and resolve any issues. Janet was great!!!
Karen A.
5.0
Great experience, even though I had to ship with another broker due to mechanical issues. Justen Varughese was professional, efficient, and honest. Good company, excellent employee. Great customer service and professionalism.
Mike Pscenicka
5.0
Great service. Steve was extremely helpful. I had a very confusing situation that was continuously evolving. He worked through all the uncertainty to ensure my vehicle was shipped properly. Definitely recommend!
Kate
5.0
Cameron B. with ship a car, Inc. Was excellent and staying in touch with me throughout the process. The driver of the carrier was polite and experienced.
Brady F. Santa Rosa Beach, FL
5.0
Bob was wonderful to work with. He researched the specific needs I had for moving my car and found the perfect transporters to handle it. They're the best!
Rand Z
5.0
I very early write reviews but this company deserving of my time to sit down and write one. I contacted Bob Moran after being left high and dry by another company. We were leaving in 3 days to relocate my son. He was going to be heading to New York shortly after relocating him so we were in a time crunch to have the car arrive before he was to leave. Bob worked tirelessly to find us a driver. It came down to an hour before my husband was going to make the 16 hour drive while we left for the airport and we received a call. IT WAS BOB and he had a driver. I have never had someone work so hard to make it work. He owed us nothing as I came to him late in the game but he didn't let me down. I feel like company works differently then most out there. This is a hard industry to trust. I give them 5 STARS!
Michelle
5.0
I am very pleased with my experience with Ship A Car. My broker is Howard, and he is courteous and professional with his all encounters with me. I was shopping a car from Mississippi to California. Their price point is higher than other companies, but it is worth paying a little more for the peace of mind that the job is going to get done. I shipped cars before with other companies who didn't deliver service as promised and it left me in a bind. So, it was very refreshing to have someone call me as promised, several days before to finalize plans, and the day before the car's pick up to confirm the time of pick up. My car was picked up the day before planned and the delivered a day early. I am so happy with this stellar service that I am using this company again to transport a different car. The service you receive is second to none. I had questions as my timeline was tight, and Howard answered my questions every step of the way; he returned my calls promptly and I was never left in the dark. Highly recommend!! You get what you pay for.
Sandy Lieu
5.0
I had a car shipped to my son stationed in Hawaii in the army. Lawrence was extremely helpful and patient walking me through the process. I was very nervous as the car was my deceased husbands 2001 Monte. It had lot of sentimental value. It got there 1 week sooner than expected. Thank you!
Carol D.
5.0
Larry Farber of Ship a Car Inc. helped my daughter and I get her car transported from New Jersay to Utah. We had a difficult time schedule to meet, but Larry worked hard and did a great job coordinating events for us. His communication was very good. Highly recommend him!
Ronald L. Lawrenceville, NJ
5.0
Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!
Rob G
5.0
After working to schedule my Prius shipment over a month in advance, the company I was working with still had not confirmed shipment 3 days before my move. Fortunately, I found Ship a Car Inc and got in contact with Bob M to see if they could offer an alternative. Bob got back to me within an hour and my car was picked up the same day! Bob's exceptional customer service, follow up and great care far surpassed any expectations I had in going through the car transport process. If you're looking for a first rate car transport company, look no further than Ship a Car Inc! In addition, the company offers discounts for active duty military! One of the best customer service experiences I've ever had!
Colonel Dax
5.0
ShipACar did a terrific job getting my tractor and miscellaneous equipment from New York to South Carolina. Bob Moran found the best possible trucker for the job. I never shipped anything like this before, but Bob put me at ease and kept in touch through the whole process. When the equipment arrived I wasn’t sure if I was going to
Read more at: https://www.mymovingreviews.com/car-movers/ship-a-car-4900#company-reviews-section
Thomas Murray
5.0
Bob M. was excellent to deal with. This is the 2nd time I used Ship-A-Car. very good price and on time delivery. Thanks again Bob for the great service!
Bill P.
5.0
Pepper, Thanks so much for holding my hand through the whole process. It was my first time transporting a vehicle I had no idea how to do it or what to expect. You made it easy! I wish every business I dealt with had customer service like that! Thank you again, Beth Meyer.
Beth M. Auburn, WA
5.0
We checked with several car shippers before we found SHIPACAR. Excellent customer service, fast booking and delivery as promised. Thank you Darius Johnson!
Karen Miller
5.0
Great experience with Ship-A-Car!
Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.
Bobby Mitchell
5.0
I was provided great service. They picked up my car on time and delivered on time. Gabriel was wonderful and very helpful I definitely recommend this service.
Paul B
5.0
Bob Moran. Is AMAZING ! I shipped my car from Las Vegas to Pennsylvania. Bob has kindness , compassion, respect ,empathy, and professionalism for the stress and planning that comes with moving. His customer service deserves him to be an owner of this company. And he should get a raise of 50% in my opinion. Because he communicated on a level that all customer service people should learn from this man. He returned calls and texts with in 24 hours and was honest and transparent if he could meet your deadline. And he did all that by being calm and giving a 100% effort in putting our needs/ the customer first. If your going with this company, then ask to have Bob as your person . Thank you Bob! Godbless!
Frank M
5.0
I would definitely recommend using CFR AutoDirect because the company was reliable, professional and honest. From the first phone call to Lisa Panuccio who set up my transport, to Henry Moreno who picked up my car, I was 100% satisfied with their service. I have used 3 other car companies before and not one company followed through on the contract and we were forced to drive our car from Connecticut to Texas at the last minute. I was very leery of using another car company and expressed my concerns to Lisa. She was very reassuring but the proof of their reliability was the fact that my car was picked up on time, delivered on time, no hidden costs and was in perfect condition. All I wanted was for my car to be delivered from Connecticut to LA on time and that is exactly what was done!!! Lisa also remained as my personal associate until the car was delivered. Anytime I called to ask her a question, she picked up immediately and everything she promised was what happened. Don't waste your time looking for another car transport company that will promise you the world and then they won't deliver! I would recommend this company to anyone and use them again without hesitation!!
Lynn D. Orange, CT
5.0
I will use them again if needed. My car is safely shipped and I'm happy with their service and professionalism. Deserves more than 5 stars!
Tony Sherman
5.0
Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!
Transporting Our UTV
5.0
I called "Ship a Car Inc" after I was ******* by another car shipping Company-I needed to get my 2020 GMC Sierra shipped to my home the next Day,Steve made it happen and I thank him-There are some shady Transporters out there! Go with "Ship a Car Inc" You won't be disappointed.
Steve C
5.0
Hi Tom, Just wanted to let you know I received the car today and everything went great. Got here quicker than I expected so it was a pleasant surprise. Thank You for all of your help in finally finding someone to pick-up the car. Again Thanks, Mike.
Mike R. Laguna Niguel, CA
5.0
We used Ship A Car Inc. to transport a customer vehicle from Kansas to our shop in Denver, and back to Kansas. We couldn't be happier with the service the company, and specifically transport coordinator Gary Wiatric, provided. Price was very competitive, transports were arranged and completed within a handful of days both times, and the vehicle did not experience any damage or other issues on either leg of the journey. Highly recommended, we will be using only this company for future vehicle transports.
Timbukthree 4wd and Automotive
5.0
I received excellent service from the. They proved to be very professional throughout. My consignment successfully arrived. I would definitely use this company again. I thoroughly recommend them. Quality service, 5 stars!!
Gwen Horton
5.0
I received excellent service from Len of ship a car. He was thorough, pleasant to work with, and committed to helping me find a transport service. The company he contracted with was outstanding, great service, my car arrived in a timely manner in perfect condition...except for a few bugs on the windshield!! I highly recommend Len and his company.
Transport Car
5.0
Dana at Ship A Car was awesome to work with. She was very polite, thorough and exhibited great attention to detail. I'd highly recommend her and Ship A Car to anyone in need of vehicle transporting. And the price was right in line with the market.
Dave M.
5.0
Lisa in CS helped us ship our daughters car to and from KS this year. She is reliable, friendly and follows up on everything. She is terrific!!!
Jenny M. Clovis, CA
5.0
The transport company I chose didn't show up and it was pretty bad. I switched to Ship A Car and I liked their communication. People let me know what's going on and I'm good. When I called to ask about anything, a person was there and responded. He called me to let me know that he had someone to pick up the car. From then on, it was good until delivery. After delivery, I got a follow-up call so it went well.
The transport was from South Carolina to Utah, which was about 2,200 miles. When the car was picked up, it took a couple of days. There were two drivers and they just continually drove. I couldn't believe it. The final rate was what was decided upon. The only thing was the payment was a cash requirement. I had just moved here to Utah and I just opened an account. The money was held because it came from another state so I didn't have cash. That posed a problem on delivery because checks or credit cards weren't accepted. If a credit card were accepted, that would have helped tremendously. Other than that, I would recommend Ship A Car.
Virginia of Draper, UT
5.0
Shipped a vehicle from Louisiana to Maine, shipping coordinated / arranged by Marrine with Ship a Car. - professional, smooth, painless, process - vehicle was picked up on time and delivered on time. I highly recommend Ship a Car for vehicle transportation.
Paul Guillory MD
5.0
You hear stories about transport companies. I was quite negative when I began calling transport companies and then I found this one. And wow. I honestly feel I got lucky. This company it top notch. No gimmicks, no surprises, super good communication and information. Felt like I was always dealing with a real person that understood and cared and not some robot. Everything I was told would happen, happened and truck was delivered in great shape when it was supposed to. WIll use again for sure!
Ronald B
5.0
I worked with Danny and he helped me with figuring out how we will ship my trailer. At first I asked if we could put the trailer on a trailer I didnt get any responce to that untill the day before shipping it. We had a little hickup but it all worked out in the end. Danny did an awesome job finding the right person to get my trailer to me. The guys who brought my trailer were awesome they put it right where I wanted it. That was no picknick for them. lol. But I am very happy they got it here. If I ever need anything moved or if I know of anyone who needs something moved I will tell them who I used. Thank you Danny for all your hard work. And to the two guys who brought it. Awesome job. Thank you so much.
Lynda S. Golden, CO
5.0
Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.
Pat Cavanaugh
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association).
SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp!
I was promised 5 star service but received the most bootlegged service ever experienced!
Wednesday, March 23:
Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out."
Friday, March 25
Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car Saturday morning by approximately 8am.
Saturday, March 24:
9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car.
Tuesday, March 29
5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off.
Wednesday, March 30
The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car.
I know as a broker, there is little SAC can do but this needed to be said!
STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
5.0
Willie Dublin assisted me on a short notice request to have my two vehicles, a Honda Odyssey and a Hyundai Elantra shipped from Santee, CA to Round Rock, Tx. I initially had set-up a request with another company a month prior , told them my situation and the day I needed it due to my wife's and my job that would require transportation. They told me they can deliver on the requested date. The day prior of the initial pick-up, I received an email that changed the pick-up to 3 days later and a possible whole week before the car would make it. They told me that I never specified the need and that they told me that they said the pick-up could be 3 days prior. They had a whole month to find a transport company to fit that transport request. I cancelled with them, called Willie D. at ship a car inc and he had me set-up with a pick-up day the same day. He was fast, efficient and had great communication the whole way. I would recommend Ship a car inc and Willie D. if you can request him for anyone moving out of state. I also would like to thank Carlos at Carlos Transport who Willie D. found as he was very professional, on time and delivered on the day needed. Very grateful to both of them. Relieved a lot of stress on our out of state move.
Jed Napoles
4.0
I worked with Gabriel Lopez and he was professional and a pleasure to work with. Always stayed in contact with me and gave me updates. My only complaint would be is that the price was increased but other than that the service was fine.
Cyndi Walters
5.0
I had the pleasure of working with Meredith A from the beginning of shipping my car to the end of the transaction. Meredith was very professional and caring throughout the process. She answered all of my questions, and I had a lot of questions, and eased my fears of shipping my car. Whenever I called if she was on another phone call she always called me back in a timely fashion. I throughly enjoyed her work ethic and would not hesitate using her service again if the need would arise.
Deborah L.
4.5
The gentleman that delivered my car was very good. It was my first time using them, and I'd use them again. Would recommend to anyone. They're very professional. Just make sure that if you're shipping a classic car to put the cover on it -- you'll need to keep the dust off.
Dennis G. Chandler, AZ
4.0
Worked with Larry from Ship a Car a few months ago to ship a vehicle I purchased on the east coast back home to San Diego. Larry was detail-oriented, provided a driver with a fair rate, and picked up the car within the allotted time frame.
The car was delivered earlier than expected which was the joy hiccup; as the vehicle was transferred from a tractor-trailer car hauler to a flatbed trailer from LA to San Diego. In doing so the delivery driver was given an incorrect phone number for contacting me. Fortunately, I was home at 10:30 pm to accept delivery.
The other issue with this unexpected delivery is I didn't have the cash on hand to satisfy the balance due to the driver. However, a call to his supervisor and the payment was made via credit card. Would definitely recommend this coming and would use it again as they're properly insured as well.
C D.
5.0
I recently purchased a truck for my daughter in NJ and needed it transported to her in Florida. Bob was very easy and pleasant to work with. His price was competitive. The truck arrived (safely) exactly when and where they said it would, and the carrier was dependable and vey responsive. I would definitely use them again, and would recommend to anyone who needs a vehicle transported!
Laura
5.0
thieves I am filing a theft charge and fraud charges against them they refuse to refund money and did not do the job. and then ran my card again to obtain more money thieves
Brenda Lytsell
5.0
I used Ship A Car when I moved across the country. Their service was wonderful. They communicated well with me, they were friendly, and they kept me in the loop on what was going on. The only problem was that the company they ended up hiring for shipping my vehicle was a problem. But when I told them about the problem they were very nice about it, and they handled it very well. I highly recommend them.
Pamela M. Tacoma, WA
5.0
Very pleased with delivery of my car, especially with storm conditions approaching in a few days. Meredith was very helpful arranging this for me. Highly recommend this company to move a classic car. 5 Stars for sure.
William D.
5.0
I shipped a brand new $15,000 Yamaha Viking UTV from Montana to Oregon. Even though the driver did not have the title, it would have been easy to sell this this for $5000 to a ranch along the way and I would never see it. I did a lot of research on Ship A Car, Inc. before deciding to use them, and my UTV arrived safely and my wife is HAPPY! Not only did they give me the best price, but they shipped it in an enclosed trailer. I would definitely use them again.
Great Company
5.0
Awesome Company. I highly recommend them. Very professional, affordable, and punctual!
Rob Thom
5.0
I was dealing with a different shipping company that I would never ever recommend (Rock Bottom Rates Transport - RBRT *). I wasn't getting any where, and was only being told lies. I did a Google search and located Ship A Car INC and that's when I met Quinten. I told him my issue and he started off by telling me that I was promised a delivery at a rate that wasn't possible. From that moment he took over shipping my truck and from the beginning he was upfront about the entire process and gave me his cell to contact him at any time.
I didn't have to pay any upfront fees, I only paid a deposit after he contracted a driver and was able to provide me with the drives name and cell number and the company. The rate didn't change at the time of delivery, everything on the contract stayed the same.
Quinten was available during the entire process, via email, phone calls and texts messages and even after working hours. The other horrible company was already 3 weeks behind the expected delivery date. Quinten gave me realistic goals, and a reasonable rate and my truck was shipped from LA to Boston in about 2 weeks.
After dealing with Rock bottom rates and their lies and taking my deposit, dealing with Ship A Car INC was the best experience I had.
Lolita W. Jacksonville, FL
5.0
Unlike some of the other reviewers I had an excellent experience with this company. I was getting quotes from several companies. I spoke with Justin and he offered me a quote that was a little higher then another place but he said he could ship my car to CA fast. He called me shortly after and had everything set up. I was nervous bc this was my first time having to ship a car and I was moving it across the country. I had to call him back a couple times as questions came up and he always answered. Even on Saturday. The pick up day came and my car was picked up no issues. It was delivered in the exact timeframe that justin quoted. My uncle had to meet the driver at a shopping plaza but that was ok bc I was warned that the truck may be too big to get down my street. Justin called afterwards to make sure everything went as planned. No damage to the car. Will use again when I have to ship the car back east next year.
Cara B.
5.0
Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!
Larry Roswell, GA
5.0
Ms Dana was the best! She was very accommodating and helpful! Even in the delay, the company was very Creative in meeting our needs! The car arrived safe and in the 24 hours as promised!
Kim T.
5.0
Joseph was the best, he was on it and answered all my calls, picked up and delivered next day, no long waiting for them to pick up, They want your business and the cost was cheaper than any others also did i say picked up same day after purchase of car . You cannot go wrong with this shipper.
FAT CAT AMPS - Alleycat
5.0
I just wanted to say thank you SO much for making my car shipping experience painless and simple!! After dealing with so many companies who were fairly sketch and wouldn't return my calls, you made it so simple and answered every question I had about the process. My car arrived earlier than the expected date and arrived in the same condition it left.
Thank you so much again!!!
Virginia P. Lorton, VA
5.0
Efficient and communicated from beginning to end. Bob Moran was superb in how he handled my urgent need to get me moved. From the dispatcher, Rose, to the kind driver, Ted, all treated my urgency with respect. My car was picked up 1 day sooner and delivered on time and was I happy. I had previously booked with another company and had to cancel after waiting for them 3 days with still no driver. Bob called as a follow up call and let him take over as soon as I cancelled with other company. He worked fast in arranging and taking care of our needs. Thank you
Linda L
5.0
Very professional. drivers beat us to new home. no problems. i would recommend to anyone.
Howard M.
5.0
They transferred my Macan Turbo to my home address. The service and level of professionalism were impeccable. Highly recommend them!
Joe Sutton
5.0
Cody griffin was an outstanding mediator, from beginning to end. He was extremely professional, going out of his way to answer all my questions and making sure I was satisfied every step along the way. I would highly recommend him and his company if you need your car transported .
Riccardo Keel
5.0
I would recommend ship a car inc if you are looking for one. Quinten was the person who walked me through and he was very professional. The process was way easier than I expected. My car arrived within 2 days. The drivers are also very nice. Thanks all.