From the quote to your driveway

SAC Makes Shipping a Vehicle From Missouri to California as Easy as 1-2-3-4!

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Calculate your instant quote

Start by getting an immediate quote from our online vehicle shipping cost calculator, or call us directly at (866) 821-4555 to speak with a shipping specialist.

Book your shipment

Now that you received a quote and all of your transport terms have been agreed upon, you are ready to book your vehicle transport. Use our secure online booking form or call your shipping agent on their direct line to secure your transport.

Carrier Assigned

Your vehicle will be assigned to the carrier that can best accommodate your route, timeframe and price. Now that you have agreed to the assigned carrier, initial payment will be due to secure your spot on the carrier’s truck.

Pickup and delivery

On the day of pickup, your trucker will arrive and both of you will inspect your vehicle together and sign a Bill of Lading and the vehicle will be safely loaded onto the truck. Upon arrival at the destination, the vehicle will be safely offloaded. After a final inspection is completed and everything looks good, you’ll simply sign the Bill of Lading to accept your delivery.

As rated by our clients and

What do our clients say?

5
Rating
Company
As rated by our clients (from 1139 testimonials)
5.0
I would recommend Larry, it was an easy process when I shipped two of my cars this past year!
Cat54 L.
5.0
Thank you, Gary... You were terrific from the moment that I called you until the delivery of my car, which arrived before it was scheduled. When Shipped to LA last year the car was three to four weeks late, assume because they had different drivers. You organization only uses one driver and that is the difference...driver kept in touch with me that made delivery so easy. Would recommend you and your organization to anyone.
Bernard S. West Hollywood, CA
5.0
This has to be one of the most professional and reliable services i've ever had the privilege to do business with.. right from the beginning speaking with bob i knew i had chosen the right service to meet my auto transpoprt needs, The two drivers both lance and kennan ive used were ver y professional. as well as punctual, i wouldnt want any other service.
TIM C
5.0
It was a great experience. I’d do it again
K. of Oh, OH
5.0
This was the first time I had ever shipped a car. Meredith Anzalone was my agent and she did a great job of handling my request. My car was shipped from Florida to California and she walked me thru every step of the way. I would most certainly use Ship A Car and Meredith again This was the first time I had ever shipped a car.
Dennis Mesenhimer
5.0
Larry, Just to let you know that the tractor arrived last evening in perfect shape. The driver was a kid from Poland who was a real delight-very courteous and competent. He drove the tractor off the carrier and then took a picture of me on it, said he had never shipped a tractor before! So thanks for the great hook up and service. If shipping ever comes up again, you will get the recommendation and of course, my work.
John V. Littleton, CO
5.0
Excellent service. They answer the phone and reply to messages promptly. They are 100% trustworthy and arrive on time every time. Client updates along the way and on the competition. Thank you for the amazing service. 5 stars!
Wilson Pena
5.0
I was referred to Ship A Car from the moving company because I decided I didn't want to pull my Escort myself behind my truck. I made the right choice because the cost was more than reasonable and I didn't have to deal with the aggravation. The transport coordinator, Danny, was a great rep for the company. He helped me work around my schedule and responded to changes in my plans easily. The delivery guys, Sander and Val, kept me up-to-date on their timing and location throughout the transport. A very professional team. I will happily recommend to my friends and family and I would highly recommend to anyone else. Seriously, they know what customer service means.
Ray
5.0
Everything was pleasant with Ship A Car. They were easy to communicate with and the driver was easy to work with. The car was transported from Grand Junction to Tulsa and the final cost was lower than the initial quote I was given. It was a good experience and I'd do it again if I need to.
Todd of Sapulpa, OK
5.0
I worked with Paul S. He gave me a competitive quote. Agreed to the price and he came back quick with a transport but they wanted $80 more. I declined because it was more than original quote. He got me 3 more quotes a few days later and all wanted $80+ more from original quote. Still competitive, so I agreed with one finally, albeit hesitant because I didn’t like having to pay more but like I said, still competitive. Well, I was pleasantly surprised with the transport chosen, they did a great job! On time pick up, on time (even a bit early) delivery, kept me updated on everything along the way. In the end of the story, a very positive experience! Would use them and recommend them again!
Lena P
5.0
I recently had my 67 Cadillac shipped from Springfield Mo to Montgomery AL. Chris at Ship A Car did a great job - within 3 days of agreeing to use Ship A Car, I was notified of a date that the car would be picked up and delivered. They picked up the car at the time agreed and delivered the car damage free. Communication was great all along the way and the price quoted when I contracted with them remained unchanged. Chris, thanks so much for your help.
Keith Blackwell
5.0
Very pleased with the service I received working with Yvonne Bowrosen. She always had my back. Always ready to answer my questions. Will use her again to coordinate the transport of my car.
Joanne Schuck
5.0
First time transporting my Car out of state. My experience from the start was a great experience. My representative Dana was very informative and knowledgeable. Dana made sure I was inform Thur out the transport and even reaching out afterwards to make sure everything went well. I could not have asked for better customer service/ care. I was very happy with the my transport of my Mercedes. The car made it safe on time and not one scratch! The rates was very competitive. I would highly recommend to anyone.
Nicole I. Kissimmee, FL
5.0
Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve G. handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve G. and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again... in a heartbeat.
David G.
5.0
Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.
Steve M
5.0
I cannot say enough good things about this company! A+ service. A+ pricing. A+ speed. After realizing that my deployment to Texas who is going to last longer than four weeks, I was tired of using Lyft and I knew I couldn’t be without my motorcycle. I requested a quote from their webpage along with five or six other companies. Paul Murphy responded quickly to that email with the second to lowest cost to get my bike 1,230 miles from Ocala, Florida to Pharr, Texas, and then followed up the next day with a voicemail. After comparing prices and reading the reviews, I knew this was the company for me. They did not disappoint! I spoke with Paul at the end of the business day on Thursday and within 15 minutes he was calling me to inform me that he had already placed my order with driver Eric Andrews of Andrews Transportation LLC to be delivered 3 days later on Monday. I spoke with Eric on Saturday to confirm where my bike would need to be left. He too was very professional and easy to work with. To my surprise, Eric delivered my bike a day early on Sunday morning. That's right, my bike was delivered from call to drop in 2.5 days!!! Both Paul & Eric’s professionalism may me feel comfortable that my prize possession was in good hands. I would 100% recommend this company to anyone wanting to move theirs. Thanks, guys.
Sonny Doubleday
5.0
After contracting (luckily no money was issued) with another broker, who left us "high and dry," we frantically searched for another transport carrier. We found Ship A Car online and called. We were fortunate that Daniel answered. He was always calm, courteous and professional. We contacted the driver and are completely satisfied with his service.
Claire F. Conway, NH
5.0
this service was the best. especially Meredith. Everything was done and completed as promised. Professional, Courteous and trustworthy. Received a follow up call from Meredith to make sure car arrived on time and if everything went well I give this company 5 stars. I give Meredith 10 stars for handling this shipment.
Mrs. T.
5.0
I've made many moves over the years and this, without a doubt, was the most pleasant thanks to Joseph. He is a great communicator and was always there when I had a question. He was honest and couldn't have been a better partner is this event.  
Bill Rittman
5.0
Go for this if you need some peace with your car shipment
Shankar K
5.0
I had originally scheduled a my car transport with Nationwide auto transportation (don't us them). On the day of my pickup nationwide called me stating that they had no one to pick up my car after I have made a reservation 2 weeks prior. When i originally made my reservation i was told tbwy would contact me two day before the pick. Due to their lack of professionalism I cancelled there service. I called ship a Car the same day and Pepper answered. We scheduled a pickup for the next busy day and with 48 my car was shipped from Florida to California.
Kirk S. San Diego , CA
5.0
Danny did an amazing job assisting my transport of two cars across the country. He met specific terms in our contract and provided first class service throughout the entire process. We ran into an issue where the truck picking up the cars had engine trouble. Danny called and had already fixed the problem contracting a second truck with the agreed upon pick-up date. The two cars were picked up and delivered on time.
Angelo L.
5.0
Bob was wonderful to work with. He researched the specific needs I had for moving my car and found the perfect transporters to handle it. They're the best!
Rand Z
5.0
We have been working with Bob at Ship A Car for years, and we are always impressed with the personal attention to detail. Highly recommended!!
Peter K
5.0
We shipped a 2000 Camry from VA to NE. The only drawback was that it took 2 1/2 weeks to get a carrier. The pick up and delivery was flawless and the car was in the same excellent condition on delivery as on pick up. We received excellent service from our agent, Lawrence Knapp. We have no reservations recommending this company.
Kathleen N. Burke, VA
5.0
This is by far the best transport company I have dealt with. The transport coordinator was very informative and pleasant to deal with. Thank you guys.
Anthony M.
5.0
Efficient and communicated from beginning to end. Bob Moran was superb in how he handled my urgent need to get me moved. From the dispatcher, Rose, to the kind driver, Ted, all treated my urgency with respect. My car was picked up 1 day sooner and delivered on time and was I happy. I had previously booked with another company and had to cancel after waiting for them 3 days with still no driver. Bob called as a follow up call and let him take over as soon as I cancelled with other company. He worked fast in arranging and taking care of our needs. Thank you
Linda L
5.0
I had my car shipped from Hollywood, Fla. 2 weeks ago & what a pleasure. I spoke to Bob Moran several times as I was so nervous. He was wonderfully reassuring & patient. My car was picked up & delivered almost to the minute. I will definitely use ship a car again!
Fern Walton
5.0
Yes everything went great. The guy with Falcon was very nice, thorough and careful. He would be 1 to reach out to as much as you can.
Rachelle Y. Indianapolis, IN
5.0
The move from Virginia to Joliet Illinois was perfect right on schedule everything that was promised was done I would highly recommend this to anyone.
Joe R
5.0
Great job by ship a car and their rep. Bob Moran. First time user and I would definitely use them again.  
Charlie Wade
5.0
I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob Moran, the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!
Rae Karen Nikitopoulos
5.0
Thank you for the call the other day. I have been dragging trying to get caught up, settled in, and learn an entirely different job than what I have done in the past. The car arrived on Monday, as promised. A very nice company you went with and very professional in the way they handle their business and customers. Thank you for calming me when I needed it and thank you for excellent service.
Kris P. Olympia , WA
5.0
I have been very pleased with the level of service I have received. The transport was quick and painless. The drivers were knowledgeable and respectful of my babies. The service was fast and accurate. And the setup was friendly and very helpful.
Transportation
5.0
I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.
Rod S
5.0
Fantastic customer service throughout the process. Highly recommended.
Albert Magalio
5.0
Dana Briones at "Ship A Car" is top notch. Knows what to do, when to do it and how to get the job done on-time. If you want worry free, call Dana Briones.
Marilyn E. Fort Meyers, FL
5.0
I was referred to Ship A Car from the moving company because I decided I didn't want to pull my Escort myself behind my truck. I made the right choice because the cost was more than reasonable and I didn't have to deal with the aggravation. The transport coordinator, Danny, was a great rep for the company. He helped me work around my schedule and responded to changes in my plans easily. The delivery guys, Sander and Val, kept me up-to-date on their timing and location throughout the transport. A very professional team. I will happily recommend to my friends and family and I would highly recommend to anyone else. Seriously, they know what customer service means.
Interstate Move
5.0
My agent was Doug and he was professional, courteous, and as truthful as he could be. He kept me informed every step of the way and was very cooperative. As our circumstances change, I made him aware and he changed things up as we were going. I was shipping my deceased husband's car to our daughter. Things had to line up before I could ship that car and I explained that to Doug at the outset. He worked with me.   I live in a rural area with narrow streets. He said, “I'm gonna put the car up for some driver with the explanation of the circumstances. We will make that driver aware. And we'll go from there.” Somebody accepted the car within 24 hours and I was totally shocked. Doug explained everything to the driver and the driver said he could handle it. When I made contact with the driver and I re-explained to him, he said, “I committed to picking this car up so that you would not have to walk, you would not have to meet me anywhere. You wouldn't have to leave your home. This car is literally going door to door.” The morning that he was coming to pick up the car, the driver called me and notified me that he was in the area. I knew exactly where he was. I again said to him, “Maybe you should just stop on the larger street or the wider street, and give me a call. And then reassess whether or not you can get down into my narrow road to pick up the car.” I heard that driver before I saw him. He got down out of his big truck and said he couldn't turn around. But I was told not to worry as this was the commitment he made. We looked over the car and he took pictures of my vehicle. He loaded the 2006 Sonata on the back of his truck and it was ready to go. He gave me an approximate delivery date to my daughter. But his plan changed. The driver did not call to tell me but that was perfectly all right. My daughter was looking forward to the weekend and when she reached him, he told her he would have the car there on Monday morning, which he did. I just wished that I had known it wasn't going to get there then I wouldn't have been so anxious that Saturday. But he didn't know. Other than that, the driver delivered and the car was in excellent condition when my daughter got it. The gentleman backed his big, old, long truck out of this narrow street. I was impressed because nobody else did. I am grateful to Ship A Car.
R. of Nc, NC
5.0
I could not be happier with the services provided. John B out.law express was extremely pleasant and went out of his way to be helpful to our family that knows nothing about motorcycles. He and his wife made this move an enjoyable experience. Dana was also on top of things and professional. I highly recommend this company. Top notch.
Patricia
5.0
I am so very pleased that I made the decision to call Ship A Car Inc. to ship a car for me. I was greeted on the phone by Quinten Putnam. Quinten told me about the process. Quinten handled my case with true professionalism, compassion, and kindness. I would absolutely refer to Ship A Car Inc in the future. My car was delivered in good condition and in a timely manner. Thanks Quinten for going above and beyond to ensure that my vehicle ould be transported to it's final destination. Thanks a million,your the you're the TOPS!!!!!!!!!!!Colleen.
Colleen C. Elmont, NY
5.0
Good price, great service. No surprises.
Bob Girardi
5.0
This is a five star company had my car to my house exactly when they said they would. Smith who set every thing up is truly a man of his word. The car co kc motors from which I also purchased the car will als o be useing ship a car. Nice to k ow there’s still great honest people, company’s out there. Good job Smith!
Bob K
5.0
The dispatch went good. I already got my vehicle shipped. The quote was close enough to the final price.
Mike of Alpena, MI
5.0
It Was An Almost Auto Quint Essential Experience And I Recommend That Khaii Receives An Retro Active Raise Of At least 20% Paid In American Money. His Sparkling Personality And Very Positive Perseverance Helped Me To Complete The Entire Transaction In Less Than 48 Hours. Congratulations On Hiring Such A Spectacular Human Being.
Bob D. Bellmore , NY
5.0
Bob was great at his job and really helped me out through the whole process. They say you have to have a certain weight limit in your car and everything but bob was able to find me a driver who helped me with that and let me put a little more weight in. He even found me a driver in just a day time since I needed my car out in Arizona in a rush. I highly recommend this company you and your car will be in good hands the whole time.
Alec Walters
5.0
Fantastic company! Janet was especially awesome with perfect and timely communication both via phone and email. The car arrived early and in great condition. Well done!
Ryan H.
5.0
I have been very pleased with the level of service I have received. The transport was quick and painless. The drivers were knowledgeable and respectful of my babies. The service was fast and accurate. And the setup was friendly and very helpful.
Robert Riggan
5.0
This was my first experience with Ship a Car. I was shipping a motorcycle and Theo Brown was the person who walked me through the entire process. His patients with all my questions and customer service skills are very much appreciated. He provided me with his direct line and provided me with the drivers information and phone number. The communication with the truck driver was awesome as well. The bike showed up on time as promised by Theo and the driver. Theo even took the time to follow up with me to make sure I recieved my bike and everything was satisfactory . I'll definately tell others about Ship a Car and Theo. Thank you very much!
Mark W. New Port Richey, FL
5.0
Bob Moran at Ship A Car is Absolutely Amazing! I have been in the Car Business for years and I have never had better customer service ever!!! Bob is extremely informative, thorough, and detailed orientated. I have shipped multiple cars with Bob and I have never had a better experience. If you need a car shipped or a truck load of cars shipped, Bob is your Guy 100%! Thank You again Bob so much! Derrick H.
Derrick Zmyslony Harris
1.0
My family and I have gone through Len twice to have our vehicles transported, and both experiences were great! He kept us well informed and checked in to make sure everything went well. Would definitely give him a call if we do this again!!
Diane D
5.0
Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.
Trailer Transfer
5.0
First I wanted to say Thank you Bob Moran from ship a car. this company was the most professional of all of the companies I spoke with. I will be using this company ONLY in the future, this is definitely the company that I will trust. Thanks if i can give 10 stars I definitely will.
Joey T. Bellingham, WA
5.0
Ship A Car is the best auto transport business there is! Believe me, I did my research. I called many car transport companies and got many shipping quotes, all of which were bogus. I saw that Ship A Car had a good rating so I called. It must have been my lucky day because I got to deal with Danny, the nicest guy in the business. He explained the entire process to me, he was patient, kind and very helpful. He encouraged me to look up their reviews (which I did). He gave me a fair and honest price. The car was delivered on time and perfectly intact. No hidden costs whatsoever. Thank you Danny, for your honesty and professionalism and thank you, Ship A Car.
Callen Locascio
5.0
Shipped two vehicles from Nevada to Kansas Kristina V and Ship A Car booking people made our transport experience... A positive experience. Can not say enough about the calm, confident manner they had with handling details and getting our vehicles moved to their new home.. It is so stressful finding people that you can trust to do what they say they can do... This was just a wonderful blessing to us... Everything went smooth and delivery was GREAT! These two vehicles had to come 1577 miles. Cost was fair for shipping both vehicles... Just can not express, the sincere, happiness we felt to see these vehicles reach their final home... These people KNOW what they are doing to help others... I appreciate them helping us out... It was a remarkable, good experience finding this service.
Linda G Martinson
5.0
i am very pleased with Jocelyn with Ship a Car, she helped me with booking a driver to ship a car to my son from Georgia to Utah. I was sceptical at first from talking to other compananies and they were giving me different answers about a quote. Jocelyn was straight up with me, she gave me her word that she would not stop until she got me a driver and stay in contact with me the entire process which she did. even after my son received the car she checked with me to make sure everything was good. Thank you for your help.
Kim Williams
5.0
The Ship A Car rep told me everything that I needed to know. Everything went as well as it could have. However, in-between times, I didn't get any updates. But as far as the information he gave me and what was done, it was spot on. The pickup was in Columbus, Ohio and the drop-off was in Frisco, Texas. The car got there a day earlier than expected, so that was a plus. I was happy about that. The driver was also great. He called and said he was about 40 minutes out. He dropped it off, signed the paperwork and received the money. I will recommend Ship A Car to anybody going that route.
Phillip of Frisco, TX
5.0
good job
Sam Hyde
5.0
The rep I worked with, Lawrence Knapp was very knowledgeable, helpful and customer service oriented. He answered all my questions, and went the extra mile to save me some money. I feel our car is in good hands. I liked the tips on how to get your car ready for shipment. Lawrence communicated well through phone, text and email. He walked me through the process of signing documents so that went smoothly. He was easygoing and friendly too! I recommend Ship A Car, Inc. I got two other comparable estimates and because of Lawrence, I went with Ship A Car. A friend referred us, as she had a good experience too.
Sandy O.
5.0
I found that Ship a Car is very professional manage Company. My contact Willie Dublin lived up to every obligation he promised. When Willie says he has a driver he has a driver. MY car arrived 3 days a head of scheduled then estimated.
R Mendez
5.0
Contacted Ship-A-Car in early May 2018 and spoke with Steve Goodman. He answered almost all of my questions immediately about shipping my new BMW to east coast. Those he couldn't answer he got back to me in less than a day with all the information I needed. A few weeks later my car was at the port on Maui and in less than one month it was safely sitting in my garage in North Carolina and in the exact same, excellent condition. I will ship other cars in the future and I will use Ship-A-Car and Steve.
Martin K. Paia, HI
5.0
Great Service, prompt, courteous and professional drivers. Bob Moran is the best! I have referred four friends to Ship A Car - we will be using them again this winter.
Janet T. Feldman
5.0
Meredith with Ship a Car, Inc. helped us to get 5 vehicles shipped across two states. She was wonderful and we highly recommend Ship a Car, Inc. We needed our cars shipped quickly. Meredith was responsive and communicative. She found us two professional drivers who both did an excellent job!
Jennifer P.
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
5.0
Prompt response to initial contact. Primary contact, Chris, was friendly, courteous, experienced and honest. Initial contact from shipping company was prompt and friendly. Driver contacted me promptly and met all promised phone contacts and meeting points for pickup and drop off. Driver was clean, courteous, friendly and familiar with the drop off point. Driver noted on the contract each blemish as I took pictures of my car. Car was delivered in excellent condition. As was hoped, car was dropped off on the early end of the delivery time spectrum. My experience with Ship A Car Inc was excellent and I would recommend them without hesitation.
Anita M. Cincinnati, OH
5.0
I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.
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