Massachusetts to Texas Car Shipping

It was a pleasurable and professional experience dealing with you. The car was picked up and arrived with no problems. I will definitely use you again if needed and definitely refer you to anyone I know in need of transport.

Very professional experience o hidden fees. Willie was amazing getting me a transport carrier after the first one fell through. Highly recommend using them.

This was the first time I had ever shipped a car. Meredith A. was my agent and she did a great job of handling my request. My car was shipped from Florida to California and she walked me thru every step of the way. I would most certainly use Ship A Car and Meredith again

The price was right with Ship A Car and their guy was friendly on the phone. His name is David and he did a really good job. My UTV went from Racine to Las Vegas then from Las Vegas back to Racine. Each one was about three to four days. I just called the rep and told him to call me about a day before he got there and an hour before he got there.   They dropped the UTV off in Vegas with my buddy. When we brought it back to Racine, I was there and they gave me a call and told me the time the driver was gonna be there. I met him there and we took the UTV off the truck. It was just exactly the way I left it. The final price for the service was pretty much almost exactly what it was supposed to be. I was very happy with Ship A Car and I'd recommend it

I would use Ship a car again this was my first time using this type of service and they said they would have my vehicle delivered Sunday maybe Monday afternoon. It was delivered a few days earlier on Friday afternoon so I have a lot of RESPECT. A job well done.

I've made many moves over the years and this, without a doubt, was the most pleasant thanks to Joseph. He is a great communicator and was always there when I had a question. He was honest and couldn't have been a better partner is this event.  

We recently had our car shpped crtoss country by shipacar.com. We were completely satisfied with the manner in chich Danny took care of us. We had a minor change of departure dates, but Danny hel0ped us nad wuicly reinstated our reservation. Our car arrived ahead of time, and was inperfect condition. Thank you, Danny, for the great customer assistance and for the follow-up. We would do it again, in a heartbeat.

I had planned to have my Harley picked up about a week in advance. I put down a $200 deposit a guy told me you are good for Saturday. Well Saturday came no one shows up. I call the guy I spoke to about the whole deal... no answer. Call the guy Bob who is the driver no answer.... call the main office lady picks up gives me another number to call..... no answer call her back... no answer. Moving to Texas in 3 days... not happy...... finally got a call back from Bob.... Bob is driving around Wisconsin.... I’m in Ny.... thanks Bob

The rep knew what he was doing and his cognitive process. The delivery was smooth. They showed up on time as discussed. They were responsive to phone calls and communication was perfect. The condition of the vehicle was good when it arrived.

Bob and Raffael Thank you both so very much for your Superb service and professionalism. From booking to scheduling to pickup and delivery we give you an A+. We really appreciated the communication and updates on when you would arrive and deliver, and accommodated a nearby location as our street is very narrow. Thank you Bob for following up with me when you noticed the agency my daughter selected would disappoint her. You went above and beyond to help us and met our timeframe. Thank you again Sarah C.

Ship A Car made the process of shipping a motorcycle fast and easy. My transport coordinator was Meredith A.. Meredith answered all my questions promptly and stayed in contact with me through the process. Her level of professionalism was outstanding given the Florida based company was dealing with hurricane Irma throughout my shipping process. I will definitely use Ship A Car for my future shipping needs.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

What a incredible experience it has been shipping my car with your company. The whole thing has been seamless and carefree. Vitaly was a great guy when he picked it up and when he dropped it off. Thank you for all your assistance in making it this way.

If you decide to book with this company, definitely stay away from sales agent THEO BROWN. I explained clearly to the agent that my spouse's work would be providing the payment for the shipment and that under no circumstances should my card be charged without contacting me. I then received a call directly after my call, stating that my card was needing to be charged and I had to commit to a carrier immediately. After expressing that I wasn't feeling comfortable with the transaction (I also did not feel comfortable with the agent's bullying tone), I told agent Theo Brown that I would like to go ahead and cancel my reservation. The agent's overall unprofessionalism, rude tone (he kept interrupting me and wouldn't allow me to ask my questions), and poor communication skills made me skeptical to begin with. The agent told me in his exact words, "Man, you are stupid. You are an idiot." And then proceeded to hang up on me. Did I mention that prior to this he told me that he had enough customers and didn't need me? My recommendation... Stay Away. I found better quotes and superior service with Montway, which also has no hidden fees. Even though I didn't book with them, even Amerifreight and Ship a Car Direct had both better pricing and MUCH better agents. I write this review simply to help people avoid the horrible experience I had. There are WAY BETTER options out there!

This review is easy! Janet Rinella at Ship A Car, Inc. Is a huge asset to that company. I had been through 2 miserable experiences with 2 transport companies, both of which I canceled after much frustration and NO results nor return calls, even after paying their required deposits. Learned through Google that best way to get auto transported is through a Broker. For some then unknown reason I called Ship A Car, Inc., and Janet Rinella answered the phone. Janet knows her stuff, is dependable, knowledgeable of this business, straight forward, kind, diligent, and FAST with results. From my first call with her, she found a transport company, located their driver and set up the pick up of the vehicle we were transporting to our grandson who is an Airman at Dover AFB, Delaware. This all was done by Janet's persistent follow up, contacting me daily every step of the way. She seemed to be as concerned for our grandson to get the car as we were. She is not only proficient at her job, she is caring, even to the point of asking me to contact her "no matter how late" when we met our driver and he drove it onto the ramps of the truck. That was last Tuesday. Our grandson received his car across country YESTERDAY! There is no doubt in my mind that had we hired any other company, we would still have that car in our driveway and our nerves and stress levels would be off the chart. In addition, throughout my many calls, texts and emails to Janet, we have developed a special and forever friendship. Her people skills are genuine, her work ethic is beyond reproach.

From the initial pricing request to the driver dispatched and vehicle arrival, Justen and his team at Ship A Car, Inc. do everything you'd expect from a professional hauling company. We hired multiple drivers with Justen through Ship A Car, Inc. for the transportation of our fifth-wheel and they were nothing but accommodating, professional, knowledgeable, and available to you throughout the entire shipping process. I can honestly say that this was the fastest most efficient and fairly priced company I've ever worked with. The drivers arrive promptly and are able to quickly load your vehicle in the correct manner with respect to your personal property and the safety of your vehicle. Justen helped me feel safe and confident in relying on Ship A Car, Inc. to move our fifth-wheel, it gave me such peace of mind. I constantly receive superior service and have been a repeat customer and have recommended Justen at Ship A Car, Inc. to our co-workers and colleagues. Looking forward to continuing to use Ship A Car, Inc. for all of my transportation needs.

I just wanted to say thank you SO much for making my car shipping experience painless and simple!! After dealing with so many companies who were fairly sketch and wouldn't return my calls, you made it so simple and answered every question I had about the process. My car arrived earlier than the expected date and arrived in the same condition it left. Thank you so much again!!!

BEWARE of Ship a Car. Check better business Bureau. Their rating is "F" for FAILURE. They donot respond to any Claims or complaints. DAMAGED ROOF AND DENIED ANY RESPONSIBILITY. DO NOT USE THEM!!!

From first phone call to set up transport to delivery, everyone was so accommodating. Our driver kept me informed and was very friendly and professional. Our car arrived when expected and in excellent condition. I would recommend this company to anyone who needed to transport a car.

An excellent company, I have been working with them for several years. All perfectly!

The hallmark of a good company is not if there is ever a problem but HOW they handle the problem. Turns out the problem I had was initially a major pain and hardship to both of us due to the unscrupulousness of the subcontractor. It happens. They figured out how to circumvent a checks and balances process. Ship a Car realized that, changed their process, and took care of the situation. Kudos to them. Now...would ship again in a heartbeat. Thank you all. Ps. When you ship takes well before and after pics. Don't let the shipper driver rush you. It's your multi-thousand dollar possession. Good luck all.

I will never use this company again nor would I recommend that any consumer use it. Not only did my car not arrive a week after the allotted 6-10 day quote, the communication was horrible and evasive. They did not take responsibility for our car's whereabouts and had no answers as to when the car would arrive. They refused to reimburse me for the rental car I was forced to get because of this delay. At one point when I was trying to get to the bottom of what was happening the associate hung up on me. He had given me the run around for 3 days and never returned my calls. I am a very patient person and I knew there would be a delay given the holiday weekend. I padded that into my time but the lack of communication and lack of respect of my situation was totally unprofessional and frustrating. As I am writing this we still don't have our car.

Rita was great to work with as she made the entire process seamless. Absolute pleasure with work with such a professional company! I was shipping my vehicle from Oakland to Hawaii and although initially working on different timezones was challenging, Rita made it her mission to get my car to Hawaii with virtually no stress on my end. 10/10 recommend. Thank you!

I used Ship a Car to ship a motorcycle from Iowa to New Jersey. Pepper from Ship a Car helped me with the price which was reasonable, but most importantly, she was in contact with me each step of the process. It was a great experience and I definitely will use them in future and will recommend them to friends.

I had a little longer wait due to truck issues and the road. However, Bob Moran was beyond useful and helped me in more than one way. His customer service let alone human compassion for the things i was or might have been going through was very much appreciated during this huge transition in my life. I would recommend ship a car inc. And ask for Bob!

Had a great experience with Paul. Not one glitch.

I shipped a car from Chicago to Port Charlotte Florida. This month. Worked with Steve G. At ship a car. The process was relatively seamless and very efficient. Will use them again for sure

If A customer WAS Calling Looking to Ship a car I would tell them To Ask For danny K. He was Awesome. Timing Was As Planned and We didn’t Have To Talk About Communication. they CALLED and Kept Us up to date every step of the way.

Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!

Excellent extraordinary and high efficient service : provided week end punctual pickup, on time delivery, excellent tracking and communication and NO DAMAGE.

We were very happy with ship a car services, mikelson and son were assigned to us, very professional, nice people. We would recommend them and will definitely use their services again. Thank you.

Ship a Car Inc. is the best motorcycle shipping company I have had the pleasure of encountering. This is the second time they have shipped my bike. I have had experience with other shippers and, in my experience, Ship a Car Inc. sets the standard for quality service. This time I had my bike shipped from Santa Fe NM to Florida. Joseph Gorfien was my facilitator. He arranged to have the bike picked up within a couple of days. Considering the shop at which I had left it was closed for a day, this was the first possible opportunity to ship it. Amazing! Joseph thought it might take about six days to deliver the bike to Florida, but it got here in three. Amazing! The bike has a custom paint job and custom parts. There was not one scratch on the bike and everything was in perfect order. These folks have not only demonstrated extreme competency in making what could have been a couple of difficult situations totally stress-free, they all seem to have a great sense of humor. I love these folks! Thank you for a couple of wonderful experiences, Ship a Car. I highly recommend their service. In the future, I won’t use anyone else.

Quinten was awesome! When calling around for transport quotes, Quinten not only provided quote but other info in the entire process and how quotes are determined. I've never used a transport service before and Quinten was there all the way with me. Always responded to my worries, concerns, and questions. He followed up frequently, gave me direct contact info to reach him at any time, and got me through all these first time transport jitters. The vehicle arrived earlier than I expected in good condition and with a super nice and professional driver. With Quinten in my side for this, turns out I had no need to worry at all.

Shipped a vehicle from Louisiana to Maine, shipping coordinated / arranged by Marrine with Ship a Car. - professional, smooth, painless, process - vehicle was picked up on time and delivered on time. I highly recommend Ship a Car for vehicle transportation.

The whole shipping experience was perfect. Joe walked me through everything and kept me updated and was there to answer any questions anytime. Vehicle arrived on time in perfect condition. Outstanding service!!

Thank you Meredith for your assistance. I was pleasantly surprised that the car made it to me 2 days earlier than you originally quoted. Thank you for checking on the status on your end and for following up afterwards to make sure I got what I needed.

It was a great experience. I’d do it again

I called Bob at Ship A Car to ship 2 cars from Las Vegas to SC. Besides being personable and professional he got me the best price and the time frame i needed. He was in constant contact and the pick up and delivery went perfectly. In fact the cars showed up 2 days early in perfect condition. Five stars are not enough Thank You Bob and Ship A Car

As an owner of a company, I task my employees with rendering world class service. I was trained by the Ritz Carlton and I know great service staff when I see it. Justin has been exemplary in both friendliness and follow up. We have referred both he and your company many times.

Excellent. Service was smooth, timely, and courteous. Both driver and dispatcher driver were extremely polite and did everything possible to make us feel comfortable. Car was picked up and delivered as scheduled in perfect condition.

This was my first experience shipping a car. This company and specificly Kristina made it painless and easy for me. She held my hand throught out and walked me through the process. She was professional, knowledgeable and understanding. The transport company delivered my car much sooner than expected without any problems. I highly recommend SHIP A CAR, INC. Oh, their fee was LESS than other estimates. THANK YOU!!!

My experience with Ship A Car and with the driver was very good. I thought the cost was a little high but the rep I dealt with, Doug, was outstanding.

Transporting a vehicle is very important so that is why I chose Ship a Car they are rated Number 1. Fernanda was my representative, she was very professional, courteous and her communication was GREAT! She was very helpful with the whole process, she made it a great experience, NO STRESS. And very quick service. My transporter Radu was very courteous and professional, he was able to deliver my car a day early! He notified me a time he would be at my home and then notified me again that he would be 20 minutes later and he was sorry. Then when he arrived he apologized again that he was a little late--GREAT COMMUNICATION. Wonderful people.

Quinten Putnam provided me with a superior level of client service shipping my car from California to New Jersey. I highly recommend.

I first want to say that Ship A Car, Inc. did a fabulous job with shipping my 1977 Mercedes from Los Angeles to Georgia. I shipped the car covered and it arrived with no damage. Sam Ladin took my order and kept me informed at every step. My only complaint is with the trucking company, Z Trans, who accepted the dispatch. The company came a day later than the scheduled time to pickup the car and didn't call me to tell me they weren't coming. The day before the car was supposed to arrive, I phoned the driver and told him what time I would be at the location. Never heard back from him. He arrived early morning and was rude to my family and threatened to return the car to Los Angeles unless they were paid. The people who run this company speak little English so this adds to the difficulty in keeping in contact. So if Ship-A-Car tells you that Z Trans picked up their dispatch order, ask them to change it. I've informed them of this issue, so it shouldn't be a problem.

Very professional from start to finish. The booking agent (Len) was always available and reached out to me at every step of the process. The driver assigned to me (Jerry) was also an excellent communicator, took great care with my car and delivered it exactly as promised. I would definitely use this company again!

Wanted to my daughter car transported across the country they responded right away with a quote over the phone truck was near by the next business day to pick up. Driver called us met us at Wal-Mart we made the exchange.

I wanted to take the time to say that my expectations were exceeded with your car transport company and your service. You kept me well informed and answered my questions so quickly. It was such a nice experience to deal with you. When I think I called on Monday, you assigned a carrier the same day, the next day Tuesday I met Mihai to deliver the car (he couldn’t have been nicer), the next day Wednesday, Mihai delivered the car to my son. It was amazingly easy. I wish I had found you and your company sooner. Last week dealing with the other transport company was a nightmare. Please know that you are appreciated and pass on my rave review to Mihai. He did a great job getting the car there in just a day and a half and in a enclosed trailer no less.

I worked with Bob to ship two cars from Wisconsin to South Carolina. I had never shipped vehicles anywhere, so I was nervous throughout the process, and worried that my cars wouldn't be picked up on time. Bob handled my nerves like a pro, was always reassuring and answering my calls quickly. Ultimately, my cars were picked up on time, arrived only two days later (in great shape), and everything went well! If I have to do this again, Bob will be the first and only call I make.

Bob Moran was absolutely fantastic and the transport went smoothly. I highly recommend. Picked up SUV early and dropped off early....the driver was nice and professional. I recommend them!

Bob Moran at shipacar did a fantastic job handling all aspects of shipping my car from Florida to New York. After using other companies I would never use anyone else. They are the best.

I had two vehicles shipped to California . One from Massachusetts and the other from Tennessee . The Shipping Coordinator named Kahlie was in charge of our case. He was thorough,professional and kept me appraised of the status of the vehicles. Each vehicle reach California safely and without blemish. I would strongly recommend Ship-A-Car if you are shipping a vehicle. A first class and 5Star rating

I couldn't have asked for better service. Janet was friendly, had a sense of humor, and got the job done. Within a few hours of my call, I had my car scheduled to be picked up the same day, at a cost that was lower than all the other "instant quote" places. I was waiting for 2 weeks for the dealership to find a shipper- she explained simply why it wasn't working, and fixed it. Couldn't be happier, money well spent here.