Massachusetts to Florida Car Shipping

I used this brokerage company to transport my car from NJ to Michigan, when I spoke to the original Sales Rep he told me that the vehicle would be transported on an 18 wheeler not on a Pickup truck towing a bed of 3 or 4 cars. That did not happen, then though the rest of the issue does not completely fall on their line of work they did nothing to help me out. The company that actually transported my car which Ship a car outsourced to did not initiate any communication at all. Throughout the process of delivery of my vehicle I was calling the shipper for time slots and changes in schedule. Never did the shipper call me to indicate a change in schedule. Then to add insult to injury due construction that was happening on my main street the shipper could not deliver the car to my house I had to walk a mile to go pick up my car, or I would have to drive 45 minutes away to pick up my car. Though the contract explicitly says the car would be delivered to my home. Again Ship A Car has nothing to do with this process, but in the end my contract is with Ship A Car, and when I complained about all these issues they did nothing to rectify the situation. The "Manager" asks me did the vehicle get delivered? I said yes, then that is all we promised. Such a piss poor way to handle the customer service end of things. Though most of the issues are the shippers my contract is with them and they deserved to be shunned for the way the handled the situation.

ship a car was fantastic they were on time with pick and delivery date. actually earlier then expected. The driver from Spalinda Transport Paul with his cute Russian accent was very pleasant and on point with is estimation time of arrival. 100% guarantee satisfied customer. I will differently use and recommend Ship a Car to a friend in need.

Bob Moran was amazing and got everything set up without any issues and the car arrived in a few days just like they said it would in perfect condition

I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob Moran, the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!

I have never had a car transported before. I was very nervous about my pick up. Cody G was exceptional at helping me feel comfortable shipping my pick up "Ruby". Cody kept updated on the process. Then the driver Mario from Santiago Transportation was dispatched out to pick up "Ruby". He was so nice and understood how much my "Ruby" means to me. He was driving Ruby from Lawton, Oklahoma to Fountain Hills, Arizona and landed her at the exact time that was scheduled. No problems whatsoever! Best customer service experience!!! They really care.

Quinten worked for several days and got a great rate with a quick delivery date from the west coast. Thank Quinten. This was the first experience shipping a vehicle. Ship a Car will certainly be used for any future business. Before using Ship a Car I tried Uship. Being around the christmas holidays it didn't look good shipping a truck cross country. Within 24 hours I recieved a good bid and immediately was scammed by an alleged hauler that cleaned out my bank account.

I worked with Justen to ship my car from Michigan to California, he is very kind and patient and the communication is great throughout the process. My situation is a little bit special, in early May, I made a deal with Justen that the release date will be July 10th, however, on June 19th, my schedule has changed and I need my car to be transported as soon as possible. After I told my concerns to Justen on June 19th morning, he replied a few hours later saying that he has arranged a driver and my car is ready to be picked up this afternoon!!! Great thanks to Justen and my car arrived at California on June 23th! I gave him difficult circumstances, but his professionalism made it a easy move. Although Ship a Car Inc is more expensive than others, but if you think of their service, it is totally worth the price! And in Ship a Car Inc, if you are looking for a smooth and worry-free transportation process, Justen is your man!!!

SHIP A CAR, INC. guys were very accommodating with our circumstance, arranging for the driver to arrive for pickup and till the car got delivered. Our car arrived promptly with no problems. The driver was very personable and helpful. I would recommend their shipping company to everyone.

I needed to ship my late Mother's car from Florida to Massachusetts rather suddenly...due to the corona virus. I was referred to Bob M. by a friend. I was extremely pleased with the quick response and his willingness to work with me in doing this quickly. The car arrived on time and l was very pleased with this company. I would highly recommend them to anyone looking to ship a vehicle safely and with no worries. Thank you.

Just wanted to say Thank you for handling our shipment. The driver was very nice and prompt. I'm always afraid of these online companies that are based out of town. But I will have to say, I will refer your company to others. The experience was Great ! Not what I expected at all. Thanks again!!!

Ship A Car did a really nice job. They were very professional and very friendly. The rep who helped me set everything up was very good. Also, the driver took very good care of the truck. It was just as clean when it got at the drop-off as when it left me in Arizona.

Expensive, rude and overall a nightmare of an experience. I would take my business elsewhere.

My Ship-a-Car agent, Dana B., was professional, courteous, helpful, and responsive. The shipping of my vehicle from Atlanta GA to Portland OR went exactly according to plan with no surprises and no drama.

Thank You Danny, for your honesty. when I called for an estimate this man told me that he could have my car picked up in Ma. on Monday, and have it delivered to me in Pa. the next day, which is exactly what he did. The price was a little more than I wanted to pay, but it was well worth it. Thanks Again.

Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob.

Bob is very professional. 1900 mile ship and it went flawlessly. Would higgrecommend. They are #1 ranked for a reason. A+.

I wanted to thank Ship A Car for a job well done. It was a pleasure working with all individuals involved with transporting my motorcycle from point A to B. I would recommend there service to anyone.

Ship a Car Inc. arranged transportation for 3 of our company vehicles to move across the country. They met our requirements and provided an auto hauler in a very timely manner at a competitive rate. The entire process went smooth and trumped many other auto transport companies I've used in the past.

Howard H. with Ship A Car did a great job. There was difficulty finding a transport in our timeframe even though we had given over a months notice. Howard stepped up and provided an enclosed transport for the price of an open one. Great Service, highly recommended.

I would use Ship a car again this was my first time using this type of service and they said they would have my vehicle delivered Sunday maybe Monday afternoon. It was delivered a few days earlier on Friday afternoon so I have a lot of RESPECT. A job well done.

Bob was great at his job and really helped me out through the whole process. They say you have to have a certain weight limit in your car and everything but bob was able to find me a driver who helped me with that and let me put a little more weight in. He even found me a driver in just a day time since I needed my car out in Arizona in a rush. I highly recommend this company you and your car will be in good hands the whole time.

I called up Ship A Car and they were very courteous on the phone. They were understanding that at my age, I'm not quick on the computer and on a whole bunch of things. But I knew what I wanted. They said they would find somebody. They said, "Give us a day." They came back and gave me a basic price. Then they came back and said, "We found somebody who will do it for $50 less. It's enclosed. Everything is perfect. We've had a lot of good feedback with them." So I gave them my credit card and they took their money. I also paid for the extra insurance because it was a specialty car.   Ship A Car reduced the amount that they would get in their pocket by $50 when carrier number one could not pick up the car timely and they had to go to carrier number two, which was the fellow I ended up with. It was perfect. The guys were personable and it was a nice experience. The only thing was that I didn't know when the driver was going to show up. They said, "We'll pick it up Friday or Tuesday or Wednesday or whatever." They couldn't give me a time. So the gentleman called me and said that they were stuck at the car dealership so instead of getting here at 10 in the morning, they were going to arrive at 2:00 or 3:00. He kept me posted along the way telling me when he was going to arrive. So it was a pleasant experience. When the driver pulled up, he had a Porsche in there, which he pulled out and then put my car in the middle because of the way it was going to be dropped off at the other location. They strapped it all down. He took pictures before it left. Then it was in Nebraska from Long Island in a couple of days. They said it could take anywhere from four to six days, but it only took two and a half days. I was very pleased. My son looked at the car when it arrived and it arrived just the way it left.

My car arrived within 4 days of pick-up. I was surprised because of bad weather that was happening bringing rain and ice. The driver was an interesting fellow who drives a 2 car carrier. We were able to talk to him for a few minutes and learned that his home is in New Mexico. He took great care unloading mine and another gentlemen's vehicle both going to the base. For future reference on delivering or picking up any vehicle from Minot. There is a church about one mile north of the main gate. It's perfect for loading and unloading vehicles. My Hyundai arrived in the same condition that I left it, dirty. But none the worse for wear. I was disappointed though, that it took 11 days to be picked up and the fee was re-nogotiated. My suggestion for a growing company is to find more carriers that will except credit card payments. Thank you for working so hard to be a part of the BBB and having a good website it was what persuaded me to choose you over other carriers. My family has asked for your number and I will be happy to give it. Ship a car Inc was informative, allowed the use of a credit card, hired a good driver, my vehicle arrived safe and within a week of pick-up, you are given the carrier's number to communicate drop off day and time, once the day of pick-up was finally arranged the pick up happened in a timely manner. Have a great day!

Used this company recently to ship my truck across the country. Was paranoid of so many things happening. This company made the job effortless, and painless. Was given an exact quote, was promised no surprises, and the vehicle was delivered in excellent condition and on time. COmmunication was excellent and will use again in the future for sure.

Truck arrived two days ahead of estimated time given at time of quote. The staff at Ship a Car kept me informed of the delivery schedule, once it had been picked up. Well worth the price.

My agent was Doug and he was professional, courteous, and as truthful as he could be. He kept me informed every step of the way and was very cooperative. As our circumstances change, I made him aware and he changed things up as we were going. I was shipping my deceased husband's car to our daughter. Things had to line up before I could ship that car and I explained that to Doug at the outset. He worked with me.   I live in a rural area with narrow streets. He said, “I'm gonna put the car up for some driver with the explanation of the circumstances. We will make that driver aware. And we'll go from there.” Somebody accepted the car within 24 hours and I was totally shocked. Doug explained everything to the driver and the driver said he could handle it. When I made contact with the driver and I re-explained to him, he said, “I committed to picking this car up so that you would not have to walk, you would not have to meet me anywhere. You wouldn't have to leave your home. This car is literally going door to door.” The morning that he was coming to pick up the car, the driver called me and notified me that he was in the area. I knew exactly where he was. I again said to him, “Maybe you should just stop on the larger street or the wider street, and give me a call. And then reassess whether or not you can get down into my narrow road to pick up the car.” I heard that driver before I saw him. He got down out of his big truck and said he couldn't turn around. But I was told not to worry as this was the commitment he made. We looked over the car and he took pictures of my vehicle. He loaded the 2006 Sonata on the back of his truck and it was ready to go. He gave me an approximate delivery date to my daughter. But his plan changed. The driver did not call to tell me but that was perfectly all right. My daughter was looking forward to the weekend and when she reached him, he told her he would have the car there on Monday morning, which he did. I just wished that I had known it wasn't going to get there then I wouldn't have been so anxious that Saturday. But he didn't know. Other than that, the driver delivered and the car was in excellent condition when my daughter got it. The gentleman backed his big, old, long truck out of this narrow street. I was impressed because nobody else did. I am grateful to Ship A Car.

Kristina was fantastic!! Professional,friendly,knowledgeable,patient, and alleviated all of my concerns. I used another Broker 3 years ago and I wii never forget the poor service I received from the Transporter. She is definitely a KEEPER. Your company is lucky to have her.

I needed a car shipped on a short haul from Nevada to California on an ASAP basis because the hauler I had contracted with cancelled on me at the last minute. I found Ship A Car in a Google search, quickly checked their references and reviews and called. I spoke to Willie Dublin and he got on it immediately. He scheduled a pick up for the same afternoon and my car was delivered the next day in exactly the same condition as it was in when it was loaded the afternoon before. They met and exceeded all my expectations for customer service, price, performance and efficiency

I have been very pleased with the level of service I have received. The transport was quick and painless. The drivers were knowledgeable and respectful of my babies. The service was fast and accurate. And the setup was friendly and very helpful.

Very professional from start to finish. The booking agent (Len) was always available and reached out to me at every step of the process. The driver assigned to me (Jerry) was also an excellent communicator, took great care with my car and delivered it exactly as promised. I would definitely use this company again!

Excellent Customer Service Bob Moran was very professional, very caring to find me the best service and have our automobile be delivered from Arizona to New Jersey in such a short time, for keeping in touch from the beginning to the end, would highly recommend their service to anyone who needs it...Thank you again, Bob

The bike arrived last night. The driver was a good dude... personable and kind. The bike was delivered in perfect shape, great work. Thanks for the outstanding service and 'hand-holding', well done! I'll certainly recommend your services to any and all that ask. Thank you again.

The driver showed up and dropped off the car exactly when he said he would. It was an extremely smooth experience. I would recommend Ship A Car to anybody. They honored the price and there was no damage to the vehicle at all.

Excellent communication from Ship-A-Car Direct (Stefan and others). They lined up ARK Transport, who made an uneventful trip from Colorado to Ohio. Car was delivered at 10:30 PM (No problem for me, but I was unable to take good receiving inspection photos. Driver was very careful unloading car. No damage during transit.

Thank you Danny for a fabulous job well done in helping to get my daughter's car cross country safely. Your professionalism was stellar and your care and kindness was greatly appreciated. I will be sure to always recommend your company when transport opportunities arise. THANK YOU!

When I called, I was encouraged by the information Larry provided about your service and best ways to reach him if we had questions. Pricing was fair and in line with what we expected. He called immediately when a driver was available. The transport driver's service had good follow up too and were happy to share information when I called them. The transport driver had good follow up and was easy to reach by cell. He picked up and returned the car to us in a timely fashion with no issues. Overall, it was a positive experience!

My experience was great .Chad Watson had my car picked up same day on Thursday in Estero and I had my car Saturday afternoon. In Chicago.Good service and follow-up. I highly recommend Ship a Car.

I had no problems. Will Dublin was a real pleasure to deal with. I hadn't done this before so I was a little nervous but it all worked fine. My car was waiting for me when I got to my destination. I was in contact with the driver en route. Definitely Will will take care of you.

I had to ship my car from Knoxville, TN to Brunswick ME. I deal with this company and what I can tell you is that they are very professional. I got my car more quickly than I expected. I strongly recommend you to rely on them when you have to ship your car . You will be satisfied.

Pepper Long was a great customer service representative. Got a great price, and a quick delivery. I'm Military and I got a nice little discount which was much appreciated.

Very prompt service, good communication and reasonable cost. Steve was great to work with. Good communication and answered all my questions. Bike was picked up promptly on a Saturday and delivered 900 miles away the following day. I was amazed. Far faster than some other services i have used.

Pepper goes above and beyond for her customers. She provided me with outstanding service and accommodations. Whenever I need auto transportation in the future I will be returning to Pepper at shipacar.

Yvonne B. was fantastic! She coordinated with both my husband and I to have my car shipped from Seattle to Pittsburgh. The experience was smooth with my car picked up directly at my apartment and delivered at my new apartment. Both drivers that I interacted with were nice and professional. I highly recommend Ship A Car.

Company was very professional and got our car to its destination in a very timely manner. Communication could be a little tighter but overall a good company to work with.

It Was An Almost Auto Quint Essential Experience And I Recommend That Khaii Receives An Retro Active Raise Of At least 20% Paid In American Money. His Sparkling Personality And Very Positive Perseverance Helped Me To Complete The Entire Transaction In Less Than 48 Hours. Congratulations On Hiring Such A Spectacular Human Being.

I called and spoke with David Pillow. He took my details and got me a quote within fifteen minutes. We agreed to the terms and the car shipped out very quickly. The driver assigned to us kept us informed us of delivery time and showed up according to schedule. Overall a very pleasant experience and would definitely use again. Thank you David and staff!

Steve was super. Gave me a quote and within a few days the pickup was lined up. They picked up the bike on a Saturday and it got to me 900 miles away on Sunday (the next day). I was amazed. Excellent service and reasonable price.

I worked with Dana and she did a great job communicating with me and the driver as they had several issues with timing and the weather. I would recommend them to get your car where it needs to go. Thanks

Bob Moran with Ship a Car was the best! I would recommend them to anyone, it was a great experience from the start to the end. We had a car shipped between states and he was so on top of handling the process with the dealer, the driver and coordinating with us. He was so helpful and responsive.

I would not recommend any shipping company other than ship a car direct, reliable, honest, best price. John is the best person to deal with, I have shipped with them over 6 times and I would never use any other company.