Kentucky to West Virginia Car Shipping

At the last minute, I needed to help my grandparents ship their car. Without any prior knowledge of this line of business, I had to make a decision with a company I could trust. A friend's recommendation lead me to Ship A Car. I called and spoke to a very nice guy, Justin. He helped me get everything setup for them and made sure all my questions were answered. I was able to rest assured that my grandparent's car was in good hands on it's trip back home.

The company is a rip off. Quotes you a lower price with intent to use excuses to squeeze you for more money. Only thing that was concrete is a lie from them. Offered lie after lie and makes promises that later they use their contract to justify that anything they say is propaganda to get your money. Offered no refund and cost me almost $1000 when the original price was $600 because they couldn't deliver on getting the car in the window we discussed before paying. After several days of runaround for me I had to spend more money to actual get my car transported. They talk the talk just like a used car salesman.

You hear stories about transport companies. I was quite negative when I began calling transport companies and then I found this one. And wow. I honestly feel I got lucky. This company it top notch. No gimmicks, no surprises, super good communication and information. Felt like I was always dealing with a real person that understood and cared and not some robot. Everything I was told would happen, happened and truck was delivered in great shape when it was supposed to. WIll use again for sure!

I shipped my Car from Las Vegas to Detroit, Sam handled the project without any problems. Highly recommend Sam Ladin and his shipping company. Price was fair and service driver was great.

The rep I worked with, Lawrence Knapp was very knowledgeable, helpful and customer service oriented. He answered all my questions, and went the extra mile to save me some money. I feel our car is in good hands. I liked the tips on how to get your car ready for shipment. Lawrence communicated well through phone, text and email. He walked me through the process of signing documents so that went smoothly. He was easygoing and friendly too! I recommend Ship A Car, Inc. I got two other comparable estimates and because of Lawrence, I went with Ship A Car. A friend referred us, as she had a good experience too.

Gabriel was amazing. A total angel to deal with. But the driver you hired Ray sucked. My truck was 3 days late was never offered a discount. I will refer the company but will tell people if a guy names Ray is doing the driving he had one excuse after another for my truck being 3 days late. But Gabriel and this company did great. GET INFO ONYOUR DRIVER..

Simply the best. We use them to transport all of our customer's vehicles. We need to be able to trust the company transporting supercars for us, and no one comes close in quality and service as this company. Highly recommend them!

Dana was very professional and answered all of my questions and concerns. The car was picked up on the day promised and delivered on time. I would definitely recommend this company.

Bob Moran was absolutely fantastic and the transport went smoothly. I highly recommend. Picked up SUV early and dropped off early....the driver was nice and professional. I recommend them!

ship a car was fantastic they were on time with pick and delivery date. actually earlier then expected. The driver from Spalinda Transport Paul with his cute Russian accent was very pleasant and on point with is estimation time of arrival. 100% guarantee satisfied customer. I will differently use and recommend Ship a Car to a friend in need.

They transferred my Macan Turbo to my home address. The service and level of professionalism were second to none. Thanks! I highly recommend them!

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

Steven H was great! He helped me through the uncertainty of shipping my vehicle. I have no complaints and would highly recommend this company due to the excellent customer service!

This was my first time using Ship A Car. I was helped by Quinten Putnam, who was great! The whole thing went really smoothly, and he followed up with me multiple times, making sure everything worked out fine. The customer service was truly outstanding, and our cars were safely and quickly delivered to our new home.

Car was shipped professionally, met the time schedule, with overal good experience. Very warm recommendation!

Very easy transaction. Job was completed in a very professional manner. Car arrived on time and in 100% perfect condition.

Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob.

I was very apprehensive about choosing a company to ship my sons car from NC to Wa. There are so many options out there. As soon as I spoke to Pepper Long, I knew that I would choose her company. She was friendly, helpful, and reassuring during the entire experience. She continuously checked on the progress of the shipment and kept me updated about where the car was and when I could expect it to be delivered. She even checked in on me in the aftermath of Hurricane Matthew. It was a great experience and I would definitely recommend using this service to anyone who is looking to ship a car.

These guys are the best, professional and competitively priced. Driver was outstanding and delivered car in great shape and early!!! Better than anyone. Have ever used.

Bob was fantastic. I was struggling with another company when I was referred to Bob. Working with him was a pleasure. When you called he answered his phone, he kept me informed every step of the way, and everything happened exactly as he said it would. He stayed in touch throughout the pickup and delivery to make sure there were no problems or issues. I would definitely use Bob again. He exceeded my expectations and that type of service is difficult to find today.

I worked with Paul S. He gave me a competitive quote. Agreed to the price and he came back quick with a transport but they wanted $80 more. I declined because it was more than original quote. He got me 3 more quotes a few days later and all wanted $80+ more from original quote. Still competitive, so I agreed with one finally, albeit hesitant because I didn’t like having to pay more but like I said, still competitive. Well, I was pleasantly surprised with the transport chosen, they did a great job! On time pick up, on time (even a bit early) delivery, kept me updated on everything along the way. In the end of the story, a very positive experience! Would use them and recommend them again!

The hallmark of a good company is not if there is ever a problem but HOW they handle the problem. Turns out the problem I had was initially a major pain and hardship to both of us due to the unscrupulousness of the subcontractor. It happens. They figured out how to circumvent a checks and balances process. Ship a Car realized that, changed their process, and took care of the situation. Kudos to them. Now...would ship again in a heartbeat. Thank you all. Ps. When you ship takes well before and after pics. Don't let the shipper driver rush you. It's your multi-thousand dollar possession. Good luck all.

Good communication. Very fast delivery. Car was picked up on a Saturday and arrived early Monday morning on a very long trip. More than 1000 miles. I will definitely be using them again if I have to ship another vehicle.

WOW!!!! What an experience. My uncle who lived in Washington state had passed away and my family and myself found ourselves in quite a bind with what to do with his car. I contacted Tom at Ship-A-Car and he helped me through the whole ordeal. The price NEVER changed from his original quote. He was there for me to answer every question I had. Trust me there were a lot of questions. We made arrangements to have the vehicle picked up from my Aunts home and that exactly what happened. The driver contacted me and kept me informed when he was within a 3 hour window so I could be ready to receive the vehicle. Yes, it was dirty, but I totally expected that. Afterall, it was on a Big Rig driving on the freeway for a few days. Tom was so polite and such a great help. I highly recommend this company if you are in need of transporting a vehicle.

It was timely service to ship my car. Though my car was picked up 1 day late than the date of the deal, I am happy that they could deliver on time.

dana does an exceptional job with the transporters, we are very happy with their service and will use them again as needed thank you; drivers gave a heads up before arrival, and again before delivery which was as promised every time we used ship a car.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

I spoke with Justen who coordinated my travel plans from the northeast to Florida. He was very cordial and professional. He gave me the best quote for my travel. I experienced great service and felt ease with my move. Thank you Justen!

Very much impressed with their service.Fernanda was a great staff she did a perfect job from quote till I received my vehicle.The driver Williams delivered my vehicle in perfect condition very well handled.

My car was shipped from PA to AZ in a week and in great condition. Bob was great to work with and I would use them again.

This was my first experience shipping a car. Sam walked me through the process every step of the way. The car was delivered in good condition within the expected time frame. Very pleased with the service and would highly recommend Sam and Ship A Car.

Very happy with "ship a car"! Things went very smooth thanks to the great customer service by Lawrence knapp! Would definetely recommend to family and friends.

Both the seller and I has scheduling problems of our own. Lisa was very helpful and accommodating in arranging the shipping. This was the second time I used Ship A Car. Both shipments were on time, with no problems. I'd use them again.

TOTAL SATISFACTION!!! Begin of March, i shipped my Honda from CA to CO. I worked with Malisa from Ship-a-car company; Malisa was very helpful and honest. Honest because she kept her commission due only. she got a better deal from car transport, she gave me a lower price at $650. And Malisa contacted me regularly until my Honda was picked up. Totally, it took 6 days since the date i talked to Malisa to the date the Honda delivered at Arvada, CO.

My experience with Ship a Car was wonderful. Sabrina was knowledgeable, pleasant, and efficient. The communication was great. The car was picked up and delivered as promised. Overall I was very pleased and would recommend this service to friends.

Shipped my Jeep Wrangler from California to Louisiana. Delivered in three days!

I used Ship A Car Inc to transport my car from California to Wisconsin. After reading a few reviews, yes, the transport truck could be a double decker truck with several cars. Therefore, the driver will ask you to meet him/her at a location near your home...This was my first time shipping a car . How do you find a reputable company? Well, I prayed and read reviews.. I spoke with Bob at Ship A Car, I felt comfortable with the rate and transportation terms. I had no issues. There were no hidden fees, the car was delivered on time and no damages. Thanks Bob for beinging friendly and honest.

Very good service. They found someone who could ship both my car and motorcycle in an enclosed trailer.

Excellent. Cody was my contact and the service was great. He helped me understand the process and followed up every day on my situation including checking in after delivery to make sure everything was ok. Would recommend this company to anyone.

I wanted to share with you the exceptional service I received from Jeremy Wiles on a recent car shipment. While in Florida earlier this month for some surgery our daughter was having in West Palm Beach, we found a used vehicle we purchased for her there, but needed to figure out how we would get it back to Ohio. Having never utilized a car shipping service before, I Googled “car shippers” and Ship a Car, Inc. was one of the companies I contacted. I spoke with Jeremy who was extremely helpful in helping me understand the process, and easing any fears we had about utilizing car shipping services. Although I talked to several other brokers, I told my wife that I felt most comfortable with Jeremy. I called him back and he was extremely helpful again in walking me through the process. Jeremy stayed in touch with me as a shipper was located, and then was available to answer any questions I had through vehicle pick-up from the dealership. Our car arrived on Saturday through Prestige Auto Carriers, on-time, and in fine condition. As a first time user of this kind of service, I just wanted to let you know of the excellent customer service Jeremy provided to me. I am a firm believer that when someone provides exceptional customer service, you let them, and their bosses know, which is the purpose of this e-mail. Jeremy is truly an asset to your organization.

The rep knew what he was doing and his cognitive process. The delivery was smooth. They showed up on time as discussed. They were responsive to phone calls and communication was perfect. The condition of the vehicle was good when it arrived.

Called to inquire about quote on shipping but customer service was extremely rude and unprofessional. Customer service personal asked literally said to me: "I dont know why you are calling for a quote like its supposed to be any cheaper. Like what is it? have you ever shipped a car before...?" I felt really attacked by his tone. As a customer considering your services, I am at least entitled to get a quote on how much I will be spending. Instead of attacking customers in a very rude tone and assuming that I am calling to make a "cheap request", please do better on providing the simple request asked or say you are unable to do so. This was such a horrible experience.

I bought a motorcycle out of state and needed it transported. The dealer recommended Ship a Car and so I called them. The price was much less than I expected so I hired them. I have never made a transaction like this so I was anxious. Bob walked me through the whole process making it a seamless evolution. The bike showed up and was perfect. Not a scratch. I will definitely use Ship a Car again if the situation arises.

Ship a Car Inc. is the best motorcycle shipping company I have had the pleasure of encountering. This is the second time they have shipped my bike. I have had experience with other shippers and, in my experience, Ship a Car Inc. sets the standard for quality service. This time I had my bike shipped from Santa Fe NM to Florida. Joseph Gorfien was my facilitator. He arranged to have the bike picked up within a couple of days. Considering the shop at which I had left it was closed for a day, this was the first possible opportunity to ship it. Amazing! Joseph thought it might take about six days to deliver the bike to Florida, but it got here in three. Amazing! The bike has a custom paint job and custom parts. There was not one scratch on the bike and everything was in perfect order. These folks have not only demonstrated extreme competency in making what could have been a couple of difficult situations totally stress-free, they all seem to have a great sense of humor. I love these folks! Thank you for a couple of wonderful experiences, Ship a Car. I highly recommend their service. In the future, I won’t use anyone else.

Willie was my transport advisor. He arranged enclose shipping for a 1966 Ford Thunderbird to be picked up in Plantation, Florida and delivered 3000 miles later in Seattle, Washington. It was a first class experience and the car was delivered on-time and in perfect condition. Thank you Ship A Car and Willie.

I had a great experience working with Tom Booke at Ship A Car Inc. He was very professional and helpful. Shipped my car for a great price. Excellent customer service - highly recommend if you need to ship your vehicle for any reason!

Bob and his team did a GREAT job getting my vehicle to me during a cross country move. They have Stellar communication and I was updated every step of the way. My vehicle arrived in perfect condition HIGHLY recommend Ship A Car!!! Thank you Bob!!

Steve was super. Gave me a quote and within a few days the pickup was lined up. They picked up the bike on a Saturday and it got to me 900 miles away on Sunday (the next day). I was amazed. Excellent service and reasonable price.

Dana Briones at "Ship A Car" is top notch. Knows what to do, when to do it and how to get the job done on-time. If you want worry free, call Dana Briones.

My Mother-in-law needed her vehicles shipped from Nevada to Kansas. I was fortunate to locate Ship A Car, Inc. on the Web. What a blessing this place has been.. Handled the booking, was kind and considerate with information and expectations of the transport. Everything fell into place. Vehicles were delivered and unloaded promptly. I would recommend these people confidently... A- ONE OUTFIT! Thank you for making this experience great!

Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob

Professional shipping dispatch service. Found a vehicle transport driver who was top-notch.

The entire experience with Ship a car inc was incredible. Starting with Pepper who was super nice and followed up constantly. She made me feel comfortable that my car was in good hands and it was. Doug the truck driver was fantastic as well. He even delivered my car early! Overall it was a great experience and I would definitely recommend them to anyone.

Really excellent service. Despite contacting them last minute on a Saturday afternoon, I was still able to have the car towed the next Monday morning. I highly recommend them to all.

Rita was great to work with as she made the entire process seamless. Absolute pleasure with work with such a professional company! I was shipping my vehicle from Oakland to Hawaii and although initially working on different timezones was challenging, Rita made it her mission to get my car to Hawaii with virtually no stress on my end. 10/10 recommend. Thank you!

Bob Moran at shipacar did a fantastic job handling all aspects of shipping my car from Florida to New York. After using other companies I would never use anyone else. They are the best.

Just wanted to say thanks for your help getting the car picked up so quick. Showed up last night unscathed so I’m a happy camper. After waiting on banks and the dealership for two weeks it was nice to get this step done so quickly.

I worked with Lawrence and had a great experience. I had a quick turn around need for a motorcycle shipment and he got it done for a good cost. Definitely will be using him for future shipments!

On time delivery.My car was in great condition. Pricing was very reasonable . I was able to speak with the dispatch and driver during transporte via phone and email. Making the car arrangements went smoothly

I work with Steve directly. He's my Ship A Car go-to guy. He's been nothing short of fantastic for me. I probably send him out about three quotes a day, and he gets back to me the same day. It's usually within a couple of hours. So, he's been great. All I do is send him an email with what I need, and he fires right back. He gets at least one or two bikes a week from me. I send out anywhere from 10 to 15 bikes a month. So, I use Ship A Car quite a bit. They’re great.