Indiana to New Jersey Car Shipping

I want to thank you and your company for making our first vehicle transport a great experience. You were most kind and patient with me with all my concerns. Vlad and Rasa could not be nicer and thorough people to work with. Vlad was so careful with our Jeep and Rasa kept me up to date with phone calls. I will use your company again and recommend to friends and family!

Ship a Car is the best especially Meredith. She was professional, kind, courteous and our car was delivered when promised. I even received a follow up call from her to make sure everything went well with the transport. I would highly recommend Ship a Care to anyone.

After working to schedule my Prius shipment over a month in advance, the company I was working with still had not confirmed shipment 3 days before my move. Fortunately, I found Ship a Car Inc and got in contact with Bob M to see if they could offer an alternative. Bob got back to me within an hour and my car was picked up the same day! Bob's exceptional customer service, follow up and great care far surpassed any expectations I had in going through the car transport process. If you're looking for a first rate car transport company, look no further than Ship a Car Inc! In addition, the company offers discounts for active duty military! One of the best customer service experiences I've ever had!

STEVE, THE BEST REPRESENTATIVE!!! In a spite of a very difficult route to pick up and deliver my 2016 Mercedes, Steve was diligent and transported my car with no problems from pick up to delivery in Law Cruces, NM I WOULD TOTALLY RECOMMEND THIS COMPANY. THANK YOU STEVE, for your patient and compromise!!

My van made it here in one piece thank you so much for all your help. The carrier was very helpful and friendly. One happy customer!

My experience with Ship A Car was pretty straightforward, and everybody did what they said they were going to do. The transport of my pickup truck went very well.

Justin in customer service was awesome. Very quick turn around time with giving me a quote and assisting me. Always on top of thing with questions I had. Also the emails sent on how to prepare the car for shipment, etc. were most helpful.

This review is easy! Janet Rinella at Ship A Car, Inc. Is a huge asset to that company. I had been through 2 miserable experiences with 2 transport companies, both of which I canceled after much frustration and NO results nor return calls, even after paying their required deposits. Learned through Google that best way to get auto transported is through a Broker. For some then unknown reason I called Ship A Car, Inc., and Janet Rinella answered the phone. Janet knows her stuff, is dependable, knowledgeable of this business, straight forward, kind, diligent, and FAST with results. From my first call with her, she found a transport company, located their driver and set up the pick up of the vehicle we were transporting to our grandson who is an Airman at Dover AFB, Delaware. This all was done by Janet's persistent follow up, contacting me daily every step of the way. She seemed to be as concerned for our grandson to get the car as we were. She is not only proficient at her job, she is caring, even to the point of asking me to contact her "no matter how late" when we met our driver and he drove it onto the ramps of the truck. That was last Tuesday. Our grandson received his car across country YESTERDAY! There is no doubt in my mind that had we hired any other company, we would still have that car in our driveway and our nerves and stress levels would be off the chart. In addition, throughout my many calls, texts and emails to Janet, we have developed a special and forever friendship. Her people skills are genuine, her work ethic is beyond reproach.

we had to move from Beverly Hills to Aventura Florida. I was really worried as to I was going to my 2 cars down there. Shop a car really made the who move simple. My 2 cars were picked up and 10 days later they were in Fl. All in all they were great and I would use them again.

I have shipped a couple of cars with these folks and let me tell you. They are the best in the game. Absolutely the best people to deal with. They make sure you have all the paperwork ready and they happen to have some of the best prices. I truly feel like a valued customer every time I call them. I feel I could call them with any problem and they would resolve it for me over the phone. I would recommend them and I plan on doing business with them in the future. I only hope that our relationship grows!! Keep up the good work!

This is a five star company had my car to my house exactly when they said they would. Smith who set every thing up is truly a man of his word. The car co kc motors from which I also purchased the car will als o be useing ship a car. Nice to k ow there’s still great honest people, company’s out there. Good job Smith!

This company is outstanding..VERY honest and straightforward ...at FIRST glance they seem high in price ... but they are not ...they know the market. I dealt with 2 other companies. they quoted much less but could not deliver. Stars and stripes was one of them. could not move my VEHICLE for 12 days This company found me a driver in 1 day ..he delivered 1 day EARLY ..janet ..explained in detail how shipping a vehicle works ..she walked her talk and followed up....very pleased with entire process ..will definitely use again..

I had an excellent experience working with Mike Logan from Ship a car, Inc. He gave me a better quote than I had found elsewhere online. From the time I got a quote from him to the time my car was picked up was 24 hours. It was also delivered to Florida a day early. The driver was Albert from Arizona Shipping. He was excellent. I was able to contact him to know the status of the delivery at any time. I am very please with both Ship a car, Inc. and Arizona Shipping. I would recommend these companies and I plan to use them again in the future.

Tom was wonderful to work with -shipped my car clear across the country and came without a scratch. Excellent experience, quick service - would highly recommend!

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick.Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.

Never doing anything like this Joseph G. was honest, and made it happen quickly and for the quoted price. Met driver at other location due to access to home and daughters college but was convenient for us both.

Where do I start! I am completely satisfied with the service from the get-go. You were extremely helpful and answered any question I had and I didn't have to wait, you responded almost immediately. You found me a driver 2 days before my car had to be picked and my car was delivered in 2 days, I can see why Ship A Car in rated #1. Not only for there on time promises but for there customer service, interaction, and satisfaction. I will definitely keep Ship A Car as my one and only choice when I decided to ship a car again, and I will be doing this again soon. I will also be requesting you next time as well! Let me know how I can pass this info onto your supervisor so I can let him know how satisfied I am with everything you did for me. Lastly, the driver was also very easy to get a hold of. Weather it was a text or phone call he was extremely easy to contact. He was very flexible as well. Due to work I didn't think I would be able to make it to Green Bay when the driver delivered the car so I shared this with my driver. I asked him if it would be ok to re-route my car to Coleman where I live instead of Green Bay because it was easier for my work schedule. Once I made my request he called me and said that was not a problem at all and he was extremely friendly about it, what a relief for me. I appreciate all the flexibility and friendliness that was directed toward me from the get-go. Please relay this message to the drivers supervisor as well. Thanks again and let me know how I can help your company by submitting reviews! Have a great week.

The team is simply amazing! They are exceptionally professional, and trustworthy and operate at a very fast pace to ensure everything is confirmed in a timely manner. No task is ever too much for them and I would have been lost without their constant help and support all of last year. I recommend them to all of my friends and family. Thank you as always! Keep up the good job!

I was referred to Ship A Car from the moving company because I decided I didn't want to pull my Escort myself behind my truck. I made the right choice because the cost was more than reasonable and I didn't have to deal with the aggravation. The transport coordinator, Danny, was a great rep for the company. He helped me work around my schedule and responded to changes in my plans easily. The delivery guys, Sander and Val, kept me up-to-date on their timing and location throughout the transport. A very professional team. I will happily recommend to my friends and family and I would highly recommend to anyone else. Seriously, they know what customer service means.

Professional shipping dispatch service. Found a vehicle transport driver who was top-notch.

This is just a short note to say how pleased Jesse and I were with the service you and your drivers provided. Nick and Petr are real pros... Both are cordial and exceedingly pleasant to deal with and the cars were delivered without a hitch. The loading was performed professionally... Their skill and experience was obvious and they instilled confidence in Jesse. We were kept well informed along the route about ETA. As I mentioned a pleasure to deal with Nick and Petr. A good overall experience. We'd gladly recommend Ship A Car based on your professionalism Tom and the ease of ordering and coordinating shipment. Also your pricing was our lowest quote.

I was a little nervous transporting my mother in laws Altima from Dallas to Plymouth. I called Ship a car and spoke with Bob M. He took the time to answer all my questions and was able to get a driver for me that day. The driver Vlad called me within the hour and picked up her car that night and it was even delivered a day early. When we are ready to transport her car back to Dallas I will definitely be calling Bob. Thanks again!

Unlike some of the other reviewers I had an excellent experience with this company.  I was getting quotes from several companies. I spoke with Justin and he offered me a quote that was a little higher then another place but he said he could ship my car to CA fast. He called me shortly after and had everything set up.  I was nervous bc this was my first time having to ship a car and I was moving it across the country. I had to call him back a couple times as questions came up and he always answered. Even on Saturday.  The pick up day came and my car was picked up no issues.  It was delivered in the exact timeframe that justin quoted. My uncle had to meet the driver at a shopping plaza but that was ok bc I was warned that the truck may be too big to get down my street. Justin called afterwards to make sure everything went as planned.  No damage to the car. Will use again when I have to ship the car back east next year.

I wanted to thank Ship A Car for a job well done. It was a pleasure working with all individuals involved with transporting my motorcycle from point A to B. I would recommend there service to anyone.

The process went well. The agent followed up when he said he would. The delivery was the day that it was supposed to be. Everything got here without damage. It was very good. Highly recommended.

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again… in a heartbeat. Ship a Car Inc. is the best motorcycle shipping company I have had the pleasure of encountering. This is the second time they have shipped my bike. I have had experience with other shippers and, in my experience, Ship a Car Inc. sets the standard for quality service. This time I had my bike shipped from Santa Fe NM to Florida. Joseph Gorfien was my facilitator. He arranged to have the bike picked up within a couple of days. Considering the shop at which I had left it was closed for a day, this was the first possible opportunity to ship it. Amazing! Joseph thought it might take about six days to deliver the bike to Florida, but it got here in three. Amazing! The bike has a custom paint job and custom parts. There was not one scratch on the bike and everything was in perfect order. These folks have not only demonstrated extreme competency in making what could have been a couple of difficult situations totally stress-free, they all seem to have a great sense of humor. I love these folks! Thank you for a couple of wonderful experiences, Ship a Car. I highly recommend their service. In the future, I won’t use anyone else.

Everything worked out perfectly with Ship A Car. We were helped by Christie, and she was perfect. My daughter was calling her every couple of days to see what the status was. Initially, we got started on a rocky road, but that was our fault because we had a vendor that we thought was going to help, and he was scamming. So, we were very glad when we got in touch with Christie. She talked us through what would happen and when it would happen. In the very end, she fulfilled those dates that she said. The gentleman who was driving was cordial and helpful. He had to park someplace else because our street is small. The car got here safely. I was really satisfied.

Excellent service. Went above and beyond to find transport the same day. Kept thorough follow up all through the process and helped with the online contract. Followed up with time that driver should arrive and kept in touch until delivery was complete. Even the driver called when delivery was complete. Thank You.

this service was the best. especially Meredith. Everything was done and completed as promised. Professional, Courteous and trustworthy. Received a follow up call from Meredith to make sure car arrived on time and if everything went well I give this company 5 stars. I give Meredith 10 stars for handling this shipment.

Had a great first time experience with agent tom booke. He was very helpful and patient with me. Definitely will come back to ship a car inc! Thanks tom! Five stars for customer service.

Hey Smith, I received my car about an hour ago. The fastest service I have ever received from any car shipping business. The driver was so courteous and nice. We talked as if we knew each other. Not to mention how nice, helpful, and courteous you were as well.. thank you sooo much!

Work with Cody. Chose this company due to good reviews. Transported my vehicle cross country for work. Cost was comparable to other quotes I saw online. Very professional and organized on the phone, detailed emails to document everything appropriately as well. Followed up as he said he would. Actual transport people also very professional, ended up delivering the car a day early which was a plus. Smooth and painless process.

I received excellent service from the. They proved to be very professional throughout. My consignment successfully arrived. I would definitely use this company again. I thoroughly recommend them. Quality service, 5 stars!!

Ship a Car was fantastic, and Willie Dublin provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie Dublin and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users

I hired a hualer from this company from Sacramento CA to Sparta WI. Ms. Kristina Vertue promptly found a carrier with an excellent driver Mr. Anton Buzila. They picked and dropped my car from door to door without any scratches.🙏🌹

I was referred to Bob Moran through Triple 7 Movers and I was very impressed and pleased with the experience of shipping my vehicle. I contacted Bob approximately a month ago and he explained in detail how the process of shipping a vehicle would be. Bob was very professional and by all means honest with me about the shipping rates of a vehicle. Bob promised me when my vehicle would be picked up and delivered and as promised it happened. Bob and I frequently talked before it was time for my vehicle to be picked and he was always available to answer any questions or concerns I had. I most definitely recommend Ship-A-Car, Inc. Again thanks Bob for all you did to get my vehicle to it’s destination secured and on time.

Spoke with Lisa P numerous times about shipping a car to my son in San Jose, from Tucson. As I had not done this before, I had lots of questions. Lisa was very patient, answered all my questions to my satisfaction. Told her the car could be picked up the following day, and literally within 30 minutes, she called me back to say she had a truck lined up to pick up the car the VERY NEXT MORNING!! Amazing. Car was picked up on Thursday, and delivered to my son's house on Monday, late afternoon, exactly as promised. Car arrived in great shape. I was very impressed with how this all went, and would definitely use them again. Excellent.

I used Ship a Car to ship my car from San Diego to the port in Long Beach before having it shipped to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

First time I used Ship a Car, they are very professional. Danny was my transport coordinator, and he was very friendly and courteous . He answered all my questions very professional. We were notified when the driver would pick up the vehicle in California and also when they arrived with it in Florida. We are very satisfied with their service. Thank you very much and we will be using this company in the future. This company is very highly recommended ,I personally want to thank Danny for this great experience.

Great Company Great Communicators Did what they said they were going to do !!!! Use them again in a heartbeat !!!!!

Willie D. assisted me on a short notice request to have my two vehicles, a Honda Odyssey and a Hyundai Elantra shipped from Santee, CA to Round Rock, Tx. I initially had set-up a request with another company a month prior , told them my situation and the day I needed it due to my wife's and my job that would require transportation. They told me they can deliver on the requested date. The day prior of the initial pick-up, I received an email that changed the pick-up to 3 days later and a possible whole week before the car would make it. They told me that I never specified the need and that they told me that they said the pick-up could be 3 days prior. They had a whole month to find a transport company to fit that transport request. I cancelled with them, called Willie D. at ship a car inc and he had me set-up with a pick-up day the same day. He was fast, efficient and had great communication the whole way. I would recommend him and also Ship a car inc for anyone moving out of state. I also would like to thank Carlos at Carlos Transport who Willie D. found as he was very professional, on time and delivered on the day needed. Very grateful to both of them. Relieved a lot of stress on our out of state move.

I have had no problems with SHIP A CAR INC. They were responsive and answered all my questions. I appreciated how they returned my calls whenever I left them a message.

Peter Minko provided excellent service, I had talked to peter months before regarding another move that I no longer needed, I had misplaced Ship a Car's info and I was trying to get my sister car shipped from California to North Carolina, everybody's quotes where all over the place and all the other companies stated that nobody was moving that direction or to that state. I had finally accepted a offer from another company that ended up giving me the run around and after awhile would not return my messages. Then out of the blue Peter Minko called with Ship a Car and I accepted his offer, Basically everything came to a HAPPY ENDING and I would use Ship a Car again and nobody else for future car shipping needs. Craig in California

I dealt with Justen over the phone. They got my motorcycle to me safely in an enclosed transport on time and significantly cheaper than anyone else. PS don't use uship.com for reviews, those reviews are all fake as hell.

It was more then I wanted to pay but in return there was zero hassle and run around Less expensive brokers didn’t explain the process of bidding, this lead me to believe inaccurate information Len took the time to explain to me the process. I would do business with them again

Bob arranged the car move from Long Island to Texas. Everything went smoothly. The car arrived in Texas less than a week after pick-up.

Professionally done and highly recommend them. My car is staying at the location delivered but would definitely use them again if necessary.

In a word, fantastic service. If you can work with Nelson, do that!

We talked with Steve he was very professional. We had a bad experience with trying to find a company to ship our car. This was the second company we found after the first one kept delaying our pick up on of the car and changing the price everytime we talked to them. They gave one flat price, no hidden fees, and no extra costs. Shipped from California to Texas. Great experience if we ever have to move long distance again we will use this company to ship one of our cars again.

Bob was fantastic. I was struggling with another company when I was referred to Bob. Working with him was a pleasure. When you called he answered his phone, he kept me informed every step of the way, and everything happened exactly as he said it would. He stayed in touch throughout the pickup and delivery to make sure there were no problems or issues. I would definitely use Bob again. He exceeded my expectations and that type of service is difficult to find today.

I called Ship a car to get a quote on a car transport, I got forwarded quickly to Bob who was able to answer all my questions and was extremely helpful with the entire process. He promised me a ship date and arrival date and he was spot on no issues. Car got delivered perfectly and professionally. He called me during transport to update me and a couple times after to follow up with everything. Will definitely use them again in the future and will let anyone else know about this service if they need it.

I worked with Lawrence and had a great experience. I had a quick turn around need for a motorcycle shipment and he got it done for a good cost. Definitely will be using him for future shipments!

I needed to transport my car from Kentucky to Nevada. I requested a quote and received one via email. I then received a phone call from Bob M. Bob worked with me explaining the process for shipping a car and once I had sent in my paperwork he went to work finding a driver to transport my car. When the first driver's dispatcher called to let me know my driver's truck broke down, I immediately called Bob and explained the situation. He got to work finding a new driver for my car. Having Bob on my side, to arrange this transport was a huge relief to me and I was glad to know that things would be taken care of. My car arrived on time (actually it was there before I was expecting it) and l was very pleased with this company. I would highly recommend them and Bob M. to anyone looking to ship a vehicle safely and with no worries. Thank you.

Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.

I had no problems. Will Dublin was a real pleasure to deal with. I hadn't done this before so I was a little nervous but it all worked fine. My car was waiting for me when I got to my destination. I was in contact with the driver en route. Definitely Will will take care of you.

Maria Frew was the assistant that helped me make arrangements to have my 1991 Chevrolet Corvette shipped from Oklahoma City, Oklahoma to my residence in Michigan. Maria was extremely helpful and what I enjoyed most was that she was responsive whether by text, telephone or email. I could always reach her and that was comforting to me. I would gladly work with her again, to have another car shipped. Joseph Thomas

I have done business with Ship a Car and Bob M. specifically for many years. He is knowledgeable, helpful and, most importantly, always available. When I leave a message, he always returns the call in a timely fashion. I have recommended him to several friend with cars going to many different destinations and they have all been pleased with the service and treatment they received.

Kristina at Ship A Car, Inc. is the person to reach out to, if you want to ship a car. She provided me information about shipping a vehicle, which I had no knowledge of. She helped me get the best price possible, while finding a very good driver. She truly cared about my experience.

I used Ship A Car, Inc. to move two cars from Des Moines, WA to Blue Springs, MO. They hired Nationwide to transport my cars. The contract stated they would arrive no earlier than April 26th to pick up my cars. On April 24th I received a call from the driver stating he would be arriving April 25th pick up my cars. I said I needed my car on the 25th as stated he was not suppose to arrive until at least the 26th. He told me that the only other day he could pick up my cars was on the 29th which was my morning flight to MO. I contacted Ship A Car and they reconfirmed that he will arrive on April 28th to pick up my cars. On April 28th I receive a call from the driver stating he would be there between 6-7 PM. I called at 8 PM to see where he was and he told me that he stopped at a rest stop for awhile and would be there around 8:30 PM. Well, at 9:30 PM I called again and he said his truck broke down. He arrived in a car at 10 PM to sign for the cars. this was stressful as we were to leave on a flight the next morning. Upon arrival near Blue Springs, MO he stated that he needed to park in a large lot about 1.9 miles from my location. I did not realized he was hauling a nine car carrier and I needed to find a way to the lot which was 1.9 miles away. Upon arrival, I paid the driver in cash as they do not allow a credit card. This experience was less than desirable. If you use this carrier, don't be surprise that you may have to drive your vehicles to some large lot for loading and again to a large lot to retrive your vehicles. I doubt that other carriers would be any better. My cars made a trip to Chicago, etc. before arriving at their destination. Just don't be surprised to be inconvenienced in a similar manner no matter what carrier you use. There are some out there that take initial money and you never hear from them again. Check reviews before hiring.

I was very pleased with this company. Customer service was great. Melinda made the contract clear and was able to get a driver within a week. The dispatch person, Amanda, was always available to inform me of where my car was on route. My car arrived in good condition in a timely manner, and the price was more reasonable than some other quotes I had gotten.

We have used Bob M. at this location several times to ship our vehicles. He is very personable has always treated us as if we are his top priority. Our vehicles have always been shipped and delivered as promised. He even was able to arrange same day pick up a few days before hurricane Dorian was scheduled to hit Florida which exceeded our expectations. Great service!

I was searching for an Auto Transport company to ship my son's car from Lake Forest, IL to San Diego, CA. He is a Marine and stationed there. From start to finish Ship A Car worked with me to quote a very competitive price. They were very patient as I changed the drop off date a few times because it is very difficult to predict my son's schedule. He was beginning his new MOS with the Marines and he had not received his orders for his shift. I changed the drop off again, from Thursday to Friday when he mentioned that Thursdays he had specific duties and would not be able to leave the base to get his car. It was complicated because for obvious reasons, the delivery truck can't simply drive onto the US Military base. So, my son asked if they could drop the car off at a nearby Target close to the base and provided the address and a date and time that he would be allowed to leave the base. Ship A Car worked with me through all of these logistics. They picked up the car when they agreed and dropped it off as agreed, in perfect condition. My Son, thought this was a better deal than buying a new car at this point. My understanding is that the Marines on the base need some form of transportation. And although my son needed a car, he didn't feel he needed to purchase a brand new car at this time. I can't say enough about the wonderful and patient customer service for Ship A Car. Sam Ladin, the main customer service agent with whom I spoke most frequently, was so awesome! He even called me one evening - after I sent an email changing the drop off logistics - yet again - from his cell phone. He was home having dinner and stopped to deal with my issues! The drivers, Jesus and Saul were extremely professional and courteous as well! I give this company an A+!!!! My son called me and asked me for the contact details of Ship A Car because one of his Marine mates said he would like to do the same thing--ship his car from his home base; also in IL -- to California. Thank you again Sam and Ship A Car for all you did for my son, my marine, and our military men and women!