Effortlessly shipping cars, motorcycles, trucks or any vehicle to/from any location in Illinois
Illinois Vehicle Shipping & Heavy Haul Transport Experts
Ship a Car, Inc. provides freight transport services in and out of the state of Illinois. Our professional team knows how to ship your vehicle no matter the type or circumstance. We pride ourselves in providing expert vehicle transport to people relocating their ATVs, boats, cars, golf carts, motorcycles and SUVs, etc.; companies moving their fleet of autos, general freight or transporting heavy haul equipment; as well as, volume relocation services for auto dealerships and businesses.
As an experienced transport broker, the SAC team has direct access to the largest network of carriers in the United States. One simple call does it all. When you choose Ship A Car, we deliver not only your vehicle or freight, but peace of mind as well.
Contact a Ship A Car transport advisor now at (866) 821-4555 for straight forward vehicle transport service to and from any residential or business location in the state of Illinois.
Select a route below for more information about shipping along that route:
We provide direct service to and from any location in Illinois - above is a list of the most popular car shipping locations that we service.
Everything You Need to Know About the State of Illinois (IL)
Chicago, located on Lake Michigan, and connected to the eastern ports via the Erie Canal became a booming metropolis, and even the fire of 1871 could not stunt its growth. In the second half of the 19th century, the great need for workers in the mills, rail yards, and slaughterhouses made Chicago a popular destination for immigrants and freed blacks. During Prohibition Chicago became synonymous with bootleg liquor and gangsters like Al Capone.
After the American Revolution against the British, Illinois became a territory of the United States and achieved statehood in 1818.
Illinois has been noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base and is a major transportation hub. Chicagoland, Chicago’s metropolitan area, encompasses over 65% of the state’s population.
Illinois shares its eastern border with Indiana, Lake Michigan to the north, to the Wabash River in the south above Post Vincennes. Most of the western border with Missouri and Iowa is the Mississippi River; Kaskaskia is an exclave of Illinois, lying west of the Mississippi and reachable only from Missouri. The state has a northern border with Wisconsin. The northeastern border of Illinois lies in Lake Michigan, within which Illinois shares a water boundary with the state of Michigan, as well as Wisconsin and Indiana. The state capital is Springfield.
Illinois took the nickname Prairie State; Land of Lincoln. The state tree is the White Oak and the state flower is the violet. And the state motto is State Sovereignty, National Union.
In 1858, incumbent Democratic Senator Stephen A. Douglas and Abraham Lincoln—for the most part, unfamiliar at the time—engaged in a series of debates throughout Illinois for the state’s Senate seat. Although Lincoln lost the race, his warning against a nation divided between free and slave-holding states drew the attention of the nation, and he was elected president only two years later.
What began as an ordinary fire in Patrick and Catherine O’Leary’s barn on October 8, 1871, quickly turned into what became known as the Great Chicago Fire, which devastated roughly 18,000 buildings, left close to 100,000 inhabitants homeless, and killed between 200 and 300 people.
When an angry mob formed outside of the city jail in Springfield on August 14, 1908, seeking revenge against two black men accused of separate crimes against whites, policemen escorted the prisoners out the back door to safety. In the violent riot that ensued, buildings were destroyed and looted and two unrelated black members of the community were lynched. The appalling event led to the formation of the National Association for the Advancement of Colored People (NAACP) a few months later.
Illinois has the largest recoverable bituminous coal reserve of any state in the United States–close to 1.2 billion tons.
Factors that Influence Cost of Shipping
Distance
Shipping vehicles across states can be stressful and time-consuming. Transporting your car across long distances attracts higher shipping quotes. Long-distance vehicle shipping requires more fuel and extra labor hours.
Location
The location of delivery is a very important factor that influences the cost of shipping. Shipping your car to busy cities is cheaper than shipping to remote areas. Transporting a car to remote rural areas means a diversion from major roads, and more time spent on the road, major routes tend to have more business and so other cars can be delivered along the way, which would reduce your cost.
Type of Shipping
When it comes to the location of pick-up and delivery there are two types of shipping which are terminal-to-terminal and door-to-door shipping. Choose the option that suits you best based on your budget and schedule. The terminal-to-terminal option is cheaper; you’ll drop off your car and pick it up at the terminal after delivery to Illinois.
With the door-to-door option, the truck driver will pick up your vehicle at your address and deliver it to your doorstep in Illinois.
Type of Auto Transport Carrier Used
There are two major types of carriers used to transport vehicles and there are; open auto carriers and enclosed auto carriers. Most auto shipping companies have open carriers readily available, it is an economical type of shipping because several cars at once.
If you want to ship a more expensive car or a classic, you might want to go for the enclosed option for extra protection. The enclosed auto carrier completely covers your car and shields your car from road debris and weather elements. It is relatively more expensive than open carriers because it requires special trucks and a driver with the expertise to handle high-end cars.
Time Frame of Delivery
The time taken for delivery to take place is another major factor that affects the cost of shipping. When hiring an auto shipping company, you’re most likely concerned about how long the delivery would take. Emergency shipping always attracts extra costs to expedite the process. However, having a flexible time frame for your delivery makes shipping cheaper because the shipping company can plan their itinerary more effectively and deliver other vehicles within proximity to your delivery location.
Type of Vehicle
The size and weight of a vehicle affect the cost of shipping. Larger vehicles are more expensive to transport because they are heavier and take up more space on the trailer. Small, compact cars are cheaper to transport as they are lighter and several small cars can be transported at once.
The condition of the vehicle also influences the cost of shipping. You would have to pay an extra fee if you are transporting an inoperable vehicle since a forklift would be required to mount the vehicle on the trailer.
You need to inform the auto company about the exact model and condition of the vehicle you want to ship.
How to Select a Good Auto Shipping Company
There are a few things to consider when you are searching for a company to ship your vehicle.
Reviews from Customers
There are several sites to get customer reviews of the previous customers of a company. Getting recommendations from customers who are satisfied with the services of a company is a great way to identify reliable companies. While checking reviews don’t focus only on positive comments, try to keep an eye out for negative comments and see how the companies react to them. Make sure there are no outstanding unresolved issues. A great place to see company reviews is BBB, Consumer Affairs and Google.
Customer Relations
The company should provide you with all the information you need to know about shipping your vehicle to Illinois. They should provide prompt responses to all your queries regarding the shipping process and be readily available throughout the entire auto transport process.
Safety
The auto shipping company should handle your car properly, and adhere strictly to safety regulations. They should have all the necessary expertise and facilities to safely deliver your car to the agreed location in Illinois.
Insurance
Auto shipping companies usually have basic insurance to cover damages caused by the negligence of workers. It is a good idea to hire a company with an inclusive insurance policy to give you a sense of security. You can also pay more for additional insurance to put your mind at ease.
Experience of the Company
Use the services of an auto shipping company with a history of delivering vehicles successfully to Illinois. The company should be familiar with major routes in the state and the regulations that guide auto shipping in the area.
Things to Avoid When Shipping your Vehicle
When you are planning to ship your vehicle especially when you have never done it before, there are a few things you should avoid.
Not Being Available During Pick-up
The truck driver would need to examine your car and document any pre-existing damage, you or somebody else should be around to hand over your car and sign any required document.
Incomplete Paperwork
You should have all the proper documents required before the arrival of the truck driver. The company has to check all your paperwork. Missing documentation could cause an obstacle during shipping.
Lack of Research
To avoid falling into the hands of scammers, you should research properly to find reliable companies. Several incompetent companies would offer you shipping services at unbelievable rate prices that’ll then charge you a lot more down the line. You should carry out adequate research before trusting a company with your car.
Not Emptying Your Items from the Car
Leaving your things in the car just increases the chances of something happening to them during transport. Unfortunately, the basic insurance provided by shipping companies does not cover damaged or lost personal items. It is recommended you take out all your stuff from your vehicle to avoid problems.
We at SAC are happy to help you with shipping your car to and from any location. We have all the expertise and years of business to handle any kind of auto-shipping that you and your business may need. Submit a request above to get a free quote or call us at (866) 821-4555 for more enquires.
CALCULATE YOUR SHIPPING RATE IN 3 EASY STEPS!
Ready to transport with SAC?
Our transport representatives are available by calling (866) 821-4555 to answer all your questions.
Illinois has an extensive passenger and freight rail transportation network. Chicago is a national Amtrak hub and in-state passengers are served by Amtrak’s Illinois Service, featuring the Chicago to Carbondale Illini and Saluki, the Chicago to Quincy Carl Sandburg and Illinois Zephyr, and the Chicago to St. Louis Lincoln Service. Currently, there is trackwork on the Chicago–St. Louis line to bring the maximum speed up to 110 mph (180 km/h), which would reduce the trip time by an hour and a half. Nearly every North American railway meets in Chicago, making it the largest and most active rail hub in the country. Extensive commuter rail is provided in the city proper and some immediate suburbs by the Chicago Transit Authority’s ‘L’ system. One of the largest suburban commuter rail systems in the United States, operated by Metra, uses existing rail lines to provide direct commuter rail access for hundreds of suburbs to the city and beyond.
In addition to the state’s rail lines, the Mississippi River and Illinois River provide major transportation routes for the state’s agricultural interests. Lake Michigan gives Illinois access to the Atlantic Ocean by way of the Saint Lawrence Seaway.
From 1962 until 1998, Chicago’s O’Hare International Airport (ORD) was the busiest in the world, measured both in terms of total flights and passengers. While it was surpassed by Atlanta’s Hartsfield in 1998 (as Chicago splits its air traffic between O’Hare and Midway airports, while Atlanta uses only one airport), with 59.3 million domestic passengers annually, along with 11.4 million international passengers in 2008, O’Hare consistently remains one of the two or three busiest airports globally, and in some years still ranks number one in total flights. It is a major hub for both United Airlines and American Airlines, and a major airport expansion project is currently underway. Midway Airport (MDW), which had been the busiest in the world at one point until it was supplanted by O’Hare as the busiest airport in 1962, is now the secondary airport in the Chicago metropolitan area and still ranks as one of the nation’s busiest airports. Midway is a major hub for Southwest Airlines and services many other carriers as well.
Illinois has 1,118 miles of navigable waterways passing through or bordering the state. From a commercial transportation perspective, these navigable rivers and Lake Michigan, which make up the Illinois Maritime Transportation System, are primarily used for the carriage of freight.
Passenger travel on these waters is most often for recreation. Illinois’ navigable waterways include Lake Michigan, the Illinois River, and canal system, and the Kaskaskia River which connects with both the Ohio and Mississippi rivers which border Illinois. The Inland waterway system consists of 336 miles of water and links the Atlantic Ocean and the Gulf of Mexico via the St. Lawrence Seaway and the Great Lakes. Illinois has nineteen port districts. Number 4 of these public port districts currently have access to multimodal connections such as rail, air, and interstate highways, including US DOT Maritime Highways.
The direction of waterborne freight within Illinois is predominantly North to South from the Great Lakes to the Mississippi along the Illinois Waterway.
The Interstate Highways in Illinois are all segments of the Interstate Highway System that are owned and maintained by the state.
Illinois has the distinction of having the most primary (two-digit) interstates pass through it among all the 50 states with 13. Illinois also ranks third among the fifty states with the most interstate mileage, coming in after California and Texas, which are much bigger states in the area.
Major U.S. Interstate highways crossing the state include Interstate 24 (I-24), I-39, I-41, I-55, I-57, I-64, I-70, I-72, I-74, I-80, I-88, I-90, and I-94.
As rated by our clients and
What do our clients say?
5
Rating
Company
5.0
STEVE, THE BEST REPRESENTATIVE!!!
In a spite of a very difficult route to pick up and deliver my 2016 Mercedes, Steve was diligent and transported my car with no problems from pick up to delivery in Law Cruces, NM
I WOULD TOTALLY RECOMMEND THIS COMPANY.
THANK YOU STEVE, for your patient and compromise!!
Michael W.
5.0
My vehicles arrived just as you promised in California. I will recommend you anytime, any day and twice on Sunday to anyone that wants to move their vehicles. You did great! Thanks for always answering my questions and putting me at ease. Take Care...Kristi.
Kristi S. Morrow, OH
5.0
My Ship-a-Car agent, Dana B., was professional, courteous, helpful, and responsive. The shipping of my vehicle from Atlanta GA to Portland OR went exactly according to plan with no surprises and no drama.
Michael H.
5.0
Never called to let us know pick up time would be pushed back. Never called night before when they said they would to let us know the pickup time. We are waiting to hear from them, flying out tomorrow morning, and can’t get a single response from anyone. Horrible service.
Jessica Hansen
5.0
I just had three cars shipped from the Dallas area to the Nashville area. My experience was amazing from the moment I called and spoke with Kristina to my cars being delivered. I can’t stress enough what an amazing experience I had.
Amazing Service
5.0
Chris at ship a car did a great job locating a truck for me. Everything in between was really good too.
Charlie K. Kansas City, MO
5.0
I recently hired Ship-a-Car to transport a car cross country. I had used another company several times in the past, but a friend recommended Ship a Car and they were substantially less expensive so I gave them a try. Everything was done as promised without any complications. The car was delivered in good condition. I recommend this company.
Jean T.
5.0
These guys are true professionals!! From Len who made the arrangements to the driver picking up my babies, everyone was considerate of the cars they haul and the people who hire them. If you want the best. THESE are your guys! They have hauled 4 cars for me so far and I will use them anytime I need it done again.
Bob R.
5.0
I was referred to Bob Moran through Triple 7 Movers and I was very impressed and pleased with the experience of shipping my vehicle. I contacted Bob approximately a month ago and he explained in detail how the process of shipping a vehicle would be. Bob was very professional and by all means honest with me about the shipping rates of a vehicle. Bob promised me when my vehicle would be picked up and delivered and as promised it happened. Bob and I frequently talked before it was time for my vehicle to be picked and he was always available to answer any questions or concerns I had. I most definitely recommend Ship-A-Car, Inc. Again thanks Bob for all you did to get my vehicle to it’s destination secured and on time.
Shipped Vehicle From Nevada To North Carolina
5.0
My daughter has her car already !!! Anton was great! GIG LOGISTICS could not have been better! You sir ROCK ...it was a pleasure meeting you Bob!
Ron G.
5.0
Everything was pleasant with Ship A Car. They were easy to communicate with and the driver was easy to work with. The car was transported from Grand Junction to Tulsa and the final cost was lower than the initial quote I was given. It was a good experience and I'd do it again if I need to.
Todd of Sapulpa, OK
5.0
Thank you Danny for a fabulous job well done in helping to get my daughter's car cross country safely. Your professionalism was stellar and your care and kindness was greatly appreciated. I will be sure to always recommend your company when transport opportunities arise. THANK YOU!
Lyn S.
5.0
I'm in the process of trying to ship my car with these people and so far it's been a pretty bad experience.
They buttered up my step dad so she chose them to ship my car and promised only good things but we have yet to experience them. Originally the lady on the phone told my dad Friday was the original pick up date so my husband was able to get the day off work, then she said next Wednesday. So my husband was able to get off work again to drive 3 hours and get my car, only to find out that the driver wouldn't be in the area until tomorrow. So now he's going to have to try to get off again, which isn't easy with his job.
This all could have been solved if anyone answered their phones and told him it would be another day before anyone could make it but when my husband called they just rudely told him to contact the driver but the number they gave him just sent him to a phone line that didn't have a voicemail set up. They also gave him a fax number, but not a cell phone number even though there was room for one.
Being on the other side of the country, the lack of contact from this company was concerning. I had to call to find anything out, neither them nor the driver they contract out to ship your car seems to care.
I don't recommend, they've just been rude and don't really seen to care to help us.
Megan Griffin
5.0
I had a classic VW Beetle shipped from California to New York. Danny (the representative from Ship A Car) was the BEST! He explained everything to me step by step. I had never shipped a car before and I called a bunch of different companies and was feeling leery. But Danny was patient, very kind, and trustworthy. He explained everything to me. He encouraged me to look up the company on the BBB website, which I did. After doing my research, I knew this was the company for me. If you need to ship a car, CALL DANNY! He's aces! My car arrived as scheduled and the price was fair. Thanks Dan - you're the best!
Callen L. Long Beach, NY
5.0
I recently purchased a Cutlass Supreme and initially used another carrier. I called my initial carrier to get a status and was told it would take 4 weeks to have my car picked up. I cancelled my order and I contacted Ship a Car. I spoke to Willie and made arrangements to have my car transported via an enclosed carrier. Within an hour, Willie called me back and my car was picked up that night and arrived in NY in 2 days. The car arrived with no issues. Willie was responsive and communicated all the steps the entire way. I would highly recommend them.
Salvatore
5.0
Meredith A. was wonderful from start to finish. She not only kept me informed during the booking of the drivers, all the way to the delivery of the car. She made sure to circle back once the car had been delivered to double check everything went according to plan. Drivers were professional and kind. I'll be sure to recommend to anyone who needs auto transport!
Sarah W.
5.0
Ive used several companies shipping cars across the country- stay away from these guys..Contracted with them on June 10th, paid 300 deposit, truck never showed up, one excuse after the other- requested my deposit back, still nothing- use Uship, I should have stayed with them in the first place..
barry andersen
5.0
I highly recommend ship a car if you're looking to have your car shipped long distance. I called around and Justin Varughese gave me the best estimate while being really professional. The transporter Chris did a door to door pick up and drop off, he was really nice and professional. He checked in with me the entire time and had my car delivered in 2 days. Really great company!!
Brittany C. Florissant, MO
5.0
The price was right with Ship A Car and their guy was friendly on the phone. His name is David and he did a really good job. My UTV went from Racine to Las Vegas then from Las Vegas back to Racine. Each one was about three to four days. I just called the rep and told him to call me about a day before he got there and an hour before he got there.
They dropped the UTV off in Vegas with my buddy. When we brought it back to Racine, I was there and they gave me a call and told me the time the driver was gonna be there. I met him there and we took the UTV off the truck. It was just exactly the way I left it. The final price for the service was pretty much almost exactly what it was supposed to be. I was very happy with Ship A Car and I'd recommend it
Jason of Racine, WI
5.0
Lisa P. is who I dealt with. She was very informative and answered all my questions. Got the car when promised without a scratch! Very smooth transfer. Would definitely recommend! Thanks Lisa for the great service!!
Kim B.
5.0
I needed to transport my car from Kentucky to Nevada. I requested a quote and received one via email. I then received a phone call from Bob M. Bob worked with me explaining the process for shipping a car and once I had sent in my paperwork he went to work finding a driver to transport my car. When the first driver's dispatcher called to let me know my driver's truck broke down, I immediately called Bob and explained the situation. He got to work finding a new driver for my car. Having Bob on my side, to arrange this transport was a huge relief to me and I was glad to know that things would be taken care of. My car arrived on time (actually it was there before I was expecting it) and l was very pleased with this company. I would highly recommend them and Bob M. to anyone looking to ship a vehicle safely and with no worries. Thank you.
Janice F.
5.0
This is my 4th positive review, don't feel like writing it all again. Everything went swell. Just a great experience.
Derrick Merrill
5.0
They didn't give me the lowest price I could find but they definitely have the best service. Larry Farber was very professional and got my car moved from the dc area to Kansas city in a limited timeframe. I would definitely recommend, thanks ship a car.
M Adad
5.0
From the first call to final delivery, it was a first class experience. Yvonne on the phone handling my request to the driver who showed great care with my car. Chicago Burbs to Seattle.....a job very well done. Everything as promised.
Dave F. St Charles, IL
5.0
Bob was AMAZING! I was in such a bind and had just found out some bad news about my dad's health. Bob was very understanding and turned my situation into a positive one. He was very quick at responding back to me and very knowledgeable. It put my mind at ease and all I had to do was sit back and wait for my car to come. It took little time to travel from WA to VA and the driver was very nice as well. Bob called to check up on how the delivery went and that in itself was really nice! Showed me he truly cares about his customers! I will definitely be using this service again and have already recommended Bob to a few friends. I can't thank Bob enough for being a Knowledgeable and caring person!
Kalanit Y.
5.0
Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.
Steve M
5.0
I'm a snowbird and I'm 84 years old. I used to drive back and forth but at my age, that's not safe. I don't see another alternative to Ship A Car. I work with Steve and he has been incredible. He knows me and my situation and he is just so supportive. The trip last fall was amazing. During this time when there's so much unrest, they're doing everything they can to make the trip as enjoyable as possible.
Jackie of Manitou Springs, CO
5.0
Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it.
I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional.
This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again… in a heartbeat.
David G. Fort White, FL
5.0
I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions and got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. Car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.
Heatha H.
5.0
I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions, got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. My car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.
H Hoesl
5.0
I needed to vehicles shipped from 2 different states. I had booked with Roadrunner who was unable to provide transport when the deadlines arrived. Dana helped me get the first vehicle from Alabama to South Carolina and Bob really pushes the 2nd vehicles transport as I was on a timeline. With a promise of day after delivery I was impressed to be told that the vehicle a 2015 Porsche Cayman GTS had been delivered the next day!! I found Ship A Car online by typing the Top 10 auto transport companies... They were ranked #1... Nuff Said!!
Cornell S
5.0
I have to say It was a great experience! Kristina went above and beyond to help me get my car shipped to Juneau, Ak from Ohio. It was difficult to even have a conversation with my remote cell coverage, quite the challenge. She was professional and delightful, when I’m ready to return I will use their services again.
Julie
5.0
Danny, The BMW was picked up last night. Very carefully loaded into a beautiful first class rig. Thanks to you and Lena.
Randy A. Ellicott City, MD
5.0
I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions, got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. My car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.
Sina Milani
5.0
First I wanted to say Thank you Bob M. from ship a car. this company was the most professional of all of the companies I spoke with. I will be using this company ONLY in the future, this is definitely the company that I will trust. Thanks if i can give 10 stars I definitely will.
Chun T.
5.0
Kristina at Ship A Car, Inc. is the person to reach out to, if you want to ship a car. She provided me information about shipping a vehicle, which I had no knowledge of. She helped me get the best price possible, while finding a very good driver. She truly cared about my experience.
Very Helpful!
5.0
I had two vehicles shipped to California . One from Massachusetts and the other from Tennessee . The Shipping Coordinator named Kahlie was in charge of our case. He was thorough,professional and kept me appraised of the status of the vehicles. Each vehicle reach California safely and without blemish. I would strongly recommend Ship-A-Car if you are shipping a vehicle. A first class and 5Star rating
Dale W. Simi Valley, CA
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association).
SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp!
I was promised 5 star service but received the most bootlegged service ever experienced!
Wednesday, March 23:
Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out."
Friday, March 25
Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car Saturday morning by approximately 8am.
Saturday, March 24:
9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car.
Tuesday, March 29
5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off.
Wednesday, March 30
The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car.
I know as a broker, there is little SAC can do but this needed to be said!
STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
5.0
Great company to work with.Janet Rinella was excellent and provided timely followup explaing how the pickup and delivery would be scheduled. Chris the driver and his copilot Jen did a geat job and provided schedule updates on both pick up and detination arrival. The car transport went well and without a hitch. I definetely will use them again.
Bob Chappel
5.0
After using other companies Bob Moran at shipacar was the best. He handled the entire process in a professional manner. This is the only company I will ever use
Bob Faver
5.0
Great service from first phone call to delivery. Car delivered same day.
Virginia
5.0
This was my first experience with Ship A Car INC. They transported a Volkswagon for me. The vehicle arrived in great shape, with no damages. It also arrived quickly, and on schedule. All in all, Ship A Car INC did a very good job for me, and I was very impressed with their professionalism! They handled all aspects of the transportation for me, just like they promised. Five Stars all around!
Lynlie B. Gary , IN
5.0
Paid $900 + to have my car shipped from Colorado to South Carolina. Helped the driver load my car onto a flat bed on 6/23/16, armed my alarm, and filled out paperwork, and paid the requested cash amount. The Car was to be delivered at my mother-in laws house on 6/25/16. The Driver stated that this would not be an issue. I told him that it wasn't a huge deal if it took another day or so. The 25th came around so I text and called the driver and asked him to please arrange a time with my mother-in law so she will be home to receive the car. He said that he would right away, she never received any call. The next day I called again to no response, so I called shipacar and had no response from them. Finally received a call telling me that the driver broke his leg and his boss would be delivering the car, still no exact date or time. A Couple of days go by and the car finally shows up at her house with not the original driver, not the boss, but a part time college kid. This was the early afternoon on 6/28/16, Three Days Late. The driver and the company didn't know that I have a gps system built into my alarm. My car basically stayed parked at the guys home for two days. So the late delivery isn't even the worst part about this who process. Keep in mind that we are driving across the country this whole time. We finally arrive in SC on 6/30/16. Checked out my car and everything looked ok. Went for a drive to go say hello to my parents and on my way there was some sort of smell in my car. Was tired that night so didn't pay much attention to it. The next morning I decide to check out my car a little further and in the rear door panel inside a plastic truck stop bag was one opened and drank Fosters Beer Can and one Full Can. So that is why my car smelled like crap, it was from an open beer can. I am absolutely livid at this point because not only did someone unlock my car when they had no need to enter my car, someone was drinking in my car. Who knows what else they did in my car? I call ship a car and tell them what has happened and they were astounded. They call the company that "They Hired" and ask their side. I then get a call from the company telling me that it was my beer or I let someone drive my car and they left it in there. I explain to him that no one has every borrowed my car and I certainly don't drink fosters or have every known anyone that does, or shops at a pilot truck stop. We go back and forth with the owner of the transport company and all he can say is that he is very sorry and he will fire the driver. I am pretty sure that they are related because when we said fosters beer he changed his tune. Anyway I see why they deal in cash because they are not willing to do any refund. No to Shipacar, I explain to them how if I were pulled over driving my car with that beer and open container in the car I would have probably lost my license. They were apologetic and said they will try to get money back from the transport company, which I thought this whole time was them. They got me in touch with a supervisor who only offered to refund me $100.00. After we paid them $300+ , I asked that if they can't return the money that the driver received the next best thing would to do the honorable thing and refund all the money they got on their end. They were absolutely unwilling to make things right and just eat it on their side of the deal. In the end I would say forgo hiring a middle man like this because they pretty much sell your transport to any looser that they have in their system. Just go and find a transport company that actually ships your car and save some money.
dcshook
5.0
I worked with Dana and she did a great job communicating with me and the driver as they had several issues with timing and the weather. I would recommend them to get your car where it needs to go. Thanks
Darin Darin
5.0
Cody G was very professsional on the phone has good interpersonal skills and pays attention to details. I can't say enough about how pleased I was with your service. Already I have been talking to my friends and family about your service. ALL the way to the driver who was very pleasant. If I ever am in the need for an auto transport you'll be the only ones I will call. Thank you very much sincerely.
Wayne M.
5.0
Ship a Car is the best especially Meredith. She was professional, kind, courteous and our car was delivered when promised. I even received a follow up call from her to make sure everything went well with the transport. I would highly recommend Ship a Care to anyone.
M Trainor
5.0
I was very satisfied with Justen and SHIP A CAR for moving my car from Virginia to LA and back. I saw some other people had their prices go up than originally planned for when they signed the first contract. The first price is just an estimate, and the extra ~10% added is to have a more competent driver, which I was fine with knowing that they will take extra care for my car. Overall, I was impressed with their work, and would definitely recommend them to anyone looking for a car mover.
Mitch Youmans
5.0
First I wanted to say Thank you Bob Moran from ship a car. this company was the most professional of all of the companies I spoke with. I will be using this company ONLY in the future, this is definitely the company that I will trust. Thanks if i can give 10 stars I definitely will.
Joey T. Bellingham, WA
5.0
I would like to thank Ship A Car for the handling of the transport of my vehicle from Florida to Louisiana with No Problems! I would recommend Ship A Car to handle the transport. Thank You again.
Marie M.
5.0
Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it.
I was a bit nervous as Steve took a couple of days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care of my bike, and that he seemed very professional.
This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again. in a heartbeat.
David G.
5.0
The whole SHIP A CAR, INC. crew was excellent. Well organized and inexpensive. Everyone worked quickly and there weren’t any problems, not during calls and not during the delivery process. My car arrived in great shape. Can't recommend them enough. Best shipping company ever!
George Soto
5.0
Sometimes my husband had trouble with the actual drivers. But Ship A Car always got them straightened up for him.
M. of Mn, MN
5.0
In my opinion, ShipaCar can NOT be outdone. I was not shipping a car but rather three sheds, a pallet of parts and a tractor. Danny was my agent and he is outstanding. First he was meticulous with understanding my needs and arranged a pickup and delivery schedule that was exactly what I requested. His pick up driver was so helpful and made sure my atypical items were secured properly. Robert, my delivery transporter was so courteous, professional and knowledgeable. Getting my load off the trailer was not an easy drive-off but he gave prudent advice to my unloader and we accomplished the feat in short order. Hats off to Danny and his TEAM!!
Cerie K
5.0
Communication - Commitment - Deliver
Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A+
Melba Qui
5.0
Excellent company. I worked with Alberto and he was very good in explaining all the details.I would definitely recommend this company for shipping your car. I had an urgent requirement to ship my car from North Dakota to Washington state. My car was on the trailer exactly on the fourth day from which i first called. They were very transparent in pricing and charges were very reasonable. Delivered the car 1600 miles away in just 2 days. Drivers also were very professional giving me timely updates about my pickup and delivery.
Rajendra Prasad
5.0
We had a fabulous experience with Bob Moran and his dispatch and driver all very professional and communicated regularly, we were very satisfied and would highly recommend ship a car inc to all of our friends, many thanks,
Sharon L.
5.0
Dana was very professional and answered all of my questions and concerns. The car was picked up on the day promised and delivered on time. I would definitely recommend this company.
