Hawaii to Maryland Car Shipping

In October I booked shipacarinc to transport our car from NY to CA. We paid the deposit and were confirmed for 12/29 pickup and approx 1/3 delivery. Unfortunately, no one came to pick up our car. We were told the driver was on vacation. They never found a replacement. Calls went unanswered. We were left in the lurch. No explanation or apology. Do not use this company. They are unreliable and unresponsive. We have asked for our deposit refund and are waiting, waiting.

I had a motorcycle shipped on October 3rd, 2017. I would rate this shipment at 4.75 stars. The motorcycle was in excellent condition upon arrival. The communication with the driver was a bit lacking. I had to contact him to get info on when he would pick up and when he would arrive here. I had no idea when we were going to receive our shipment without contacting him.

Bob Moran was excellent to deal with. This is the 2nd time I used Ship-A-Car. very good price and on time delivery. Thanks again Bob for the great service!!!!!!!!!!! Regards Bill P Buckeye Az.

The hallmark of a good company is not if there is ever a problem but HOW they handle the problem. Turns out the problem I had was initially a major pain and hardship to both of us due to the unscrupulousness of the subcontractor. It happens. They figured out how to circumvent a checks and balances process. Ship a Car realized that, changed their process, and took care of the situation. Kudos to them. Now...would ship again in a heartbeat. Thank you all. Ps. When you ship takes well before and after pics. Don't let the shipper driver rush you. It's your multi-thousand dollar possession. Good luck all.

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick.Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.

Great service! They were the only shipper who quoted me and delivered on transport in less than 3 days. Would use their service again.

Thank you, Gary... You were terrific from the moment that I called you until the delivery of my car, which arrived before it was scheduled. When Shipped to LA last year the car was three to four weeks late, assume because they had different drivers. You organization only uses one driver and that is the difference...driver kept in touch with me that made delivery so easy. Would recommend you and your organization to anyone.

I had a car shipped to my son stationed in Hawaii in the army. Lawrence was extremely helpful and patient walking me through the process. I was very nervous as the car was my deceased husbands 2001 Monte. It had lot of sentimental value. It got there 1 week sooner than expected. Thank you!

My company recently lost our transportation driver and we was in need of a company to give us quick turnaround and least expensive rates. Willie Dublin was awesome and worked with me directly all hours of the day and even while he was on vacation to meet our company needs. I am very pleased with the experience and customer service. I look forward to a long relationship with Willie at Ship A Car.

Bob was wonderful to work with. He researched the specific needs I had for moving my car and found the perfect transporters to handle it. They're the best!

My experience was extremely positive. Pepper Long was exceptional and the driver was excellent. My car was picked up and delivered on time. I would recommend Pepper Long @ Ship a Car to anyone. Thank you for making this happen so smoothly Pepper, I really appreciated everything.

We were shipping our 1965 Corvette and wanted a covered carrier. Maria Frew was very professional and polite. She returned our calls as soon as she could. Shipacar had the best rates for what we needed. We would use them again.

I called for quote and talked to Willie. He gave good quote and explained how everything would go. I was sending my military son's new motorcycle (sent his last one last year). I was very happy with Willie and Ship A Car but didn't have good communication with KP Turbo Transport. The driver did not speak English well and did not do an inspection of bike before loading even though I asked for it twice. I had taken pictures before it went on truck so could show the paint chip on the fender was not there before the trip but have not been able to reach them - phone always has you leave a message but they don't call back and email is unanswered. It was picked up promptly and delivered very quickly though.

Very professional from start to finish. The booking agent (Len) was always available and reached out to me at every step of the process. The driver assigned to me (Jerry) was also an excellent communicator, took great care with my car and delivered it exactly as promised. I would definitely use this company again!

We had our car transported from upstate NY, on December 1, 2021, to Vero Beach, FL and back on March 31, 2022. The service was perfect Mr. Moran kept us up-to-date on our drivers time of arrival for pick up and drop off day and time. We have already referred four friends to Ship A Car. We were very pleased with the service and will use them again.

I had two vehicles shipped to California . One from Massachusetts and the other from Tennessee . The Shipping Coordinator named Kahii R was in charge of our account. He was thorough,professional and kept me appraised of the status of the vehicles. Each vehicle reach California safely and without blemish. I would strongly recommend Ship-A-Car if you are shipping a vehicle.

I've waited 5 years to get my car shipped and thought it was going to take a long time to get my car shipped. I found them on the website under the Better Business Bureau and chose them . They were quick!! I called on a Wednesday they picked up my car on Thursday and I got my car delivered today it was fast as well as professional.. great service and Howard was ABSOLUTELY AWESOME!!!!

I used them to transport a repo'd car from Michigan to North Carolina. This means I had to be a middle man between the shipping company and the repo yard, it was no walk in the park, but thanks to Theo at ship-a-car he was very patient and worked very hard to get me a driver to pick the car up (very difficult time slot for pick-up from repo yard) I couldn't have done it without his help and his determination to provide me with the best customer service possible. Thanks, Ship-A-Car!!!

I was provided great service. They picked up my car on time and delivered on time. Gabriel was wonderful and very helpful I definitely recommend this service

Danny was very helpful and patient with my move. The drivers were great as well, communicated with me from pickup to drop off. I would recommend them to anyone.

Bob was awesome. Got the Car shipped quickly and professionally, delivered with out incident. For less than originally quoted.

As an owner of a company, I task my employees with rendering world class service. I was trained by the Ritz Carlton and I know great service staff when I see it. Justin has been exemplary in both friendliness and follow up. We have referred both he and your company many times.

The first issue I had with this shipment was when the Ship A Car sales rep called after we had agreed and on a price, I signed an order confirmation, paid the deposit by credit card and got a dispatch notice. About an hour later, the sales rep called me back to inform me that the driver wanted $200 more for the transport. At this point, I suppose I should have told him to find another driver, but I was anxious to get the car delivered in a timely manner. The second issue came on the Saturday my vehicle was to be delivered in the morning. I texted the driver who said he would be to my residence (in NY State) that evening and he included a picture of a Google map which included the Shiawasee River. I looked this up and found that it was in Michigan. I understand that you have to be a bit flexible, but later that late afternoon I got another text expressing that they would arrive at 3:00 am Sunday morning and would it be OK to take the delivery then. Again, I suppose I could have postponed delivery, but by this time I just wanted to be through with this process and said OK. They arrived at 4:15 am on Sunday and delivered the vehicle with no damage. It was not the worst experience, but it certainly would not merit a 5 star review.

This was my first time using a car transport company. At first I was apprehensive and that quickly dissipated after speaking with Meredith. My car was picked up one day and delivered the very next day! As promised! I will definitely use Ship A Car Inc again!

I had my car and motorcycle shipped from Baltimore, Maryland to Fort Lauderdale Fl. My agent was Lawrence Knapp. This was my first using a shipping company and Lawrence made this experience very stress free. He was available every time I called and was very eager to answer all my questions. Also, the driver they chose was very experienced in shipping motorcycles and a great communicator. Thanks again Lawrence!!!!

Theo was able to get me a driver to take a car almost 900 miles within 24 hours with very little notice. Everything was done over the phone and using e-signing. (Little glitch with e-signing but Theo walked me through it and we got it done). The car arrived earlier than expected which was great and in perfect condition. The driver was very efficient and courteous also. He was very professional and had a big load to deliver. I would use them again and would recommend them to anyone needing a car shipped in the country. Thanks Theo, you came through at a tough time for our family.

I shipped a car to California from Chicago with Ship a Car and it was a great experience! Sam L. took care of us and explained everything in detail about how it would happen and we were really pleased. From start to finish we had all of the information and were able to ship it quickly. I would definitely recommend this company.

After using other companies Bob Moran at shipacar was the best. He handled the entire process in a professional manner. This is the only company I will ever use

Chris was very helpful with setting my car up to be shipped from Florida and California. Always professional and resolved a few concerns I had. I would definitely recommend this company when shipping your vehicle. The price was great!!! Everything he promised was just that.

Professional, The communication was the best in customer service I have ever experienced!! The driver stayed in contact with me the entire trip. He was professional and friendly. The price was great. The delivery was on time and exactly what was stated to me. My 32 Ford arrived in perfect condition. I could not be more pleased!! I will use Ship A Car, Inc in the future!!!!

I needed to transport my car for the first time ever. I had no idea how this business worked until i spoke with Lisa Panuccio. I called a few companies to find out cost and of course looking for the lowest price. But you get what you pay for. After finally talking to Lisa everythimg made sense. I decided that since she was the only one that spent the time to help me i booked with her even if it was higher than others. Witin a few days she found me a driver and my car arrived safely.

Carrie was the best in locating a transport for me within a very short amount of time. I highly recommend Ship A Car for your auto transport. They are extremely courteous and very professional.

Great Service, prompt, courteous and professional drivers. Bob Moran is the best! I have referred four friends to Ship A Car - we will be using them again this winter.

Willie at ship a car never let me down while trying to find me a transport carrier after the initial one dropped the ball. I appreciate his persistence and following through and would highly recommend them anytime.

After being contacted my at least 20 shipping companies, I almost gave up! Then by the grace if God I contacted Ship a car and I spoke with Bob Moran, he is the best!! He said he’d call me back in 15 mins, I don’t even think it was 15 mins, he called back and BOOM he coordinated it effortlessly!!! I can’t believe how smooth the shipping was, I wish I started with Ship A Car, excellent service.....I would HIGHLY recommend, the driver dropped the car a day early - what a plus!

Pepper, Thanks so much for holding my hand through the whole process. It was my first time transporting a vehicle I had no idea how to do it or what to expect. You made it easy! I wish every business I dealt with had customer service like that! Thank you again, Beth Meyer.

Hello, I worked with Steve Goodman getting my car shipped from Pennsylvania to South Dakota. I was very leery on selecting a company and had been in touch with other shippers. My finale price was about $200 higher than original quote, but South Dakota isn't a very popular route. I had Car available on November 2 , 2020 and truck picked it the same day ! Although first truck had mechanical issues, Steve has another within 30 minutes scheduled. Car was delivered with no issues , on time. I would suggest to others to be available at anytime day of the transport because the driver can show really at anytime. Its funny the other shipping company called me and said the finally found a driver to transport my car , but it was already delivered . Steve really made it happen quick !

I can't say enough good things about this company and specifically Bob Moran. Bob has now helped me with shipping two of my family's vehicles (MI to CA in 2016 and CA to NY). The first time I worked with him he was saving me because another company never showed up. And today when I worked with him he helped me get our car to NY where my fiancé has just started his new job. I spoke to him for the first time about it this morning and we have the car getting picked up at my home tomorrow morning. He made me feel like family and made something (shipping your car across the country), that I consider being stressful, so simple and easy. I am beyond impressed with Bob's customer service and the work he does. Any time I hear that someone needs to ship a car I will be throwing Bob's information at them and maybe even offer to set it up for them because it was that pleasant of an experience. Thank you so much, Bob! Looking forward to working with you again in the future.

The transport company I chose didn't show up and it was pretty bad. I switched to Ship A Car and I liked their communication. People let me know what's going on and I'm good. When I called to ask about anything, a person was there and responded. He called me to let me know that he had someone to pick up the car. From then on, it was good until delivery. After delivery, I got a follow-up call so it went well.   The transport was from South Carolina to Utah, which was about 2,200 miles. When the car was picked up, it took a couple of days. There were two drivers and they just continually drove. I couldn't believe it. The final rate was what was decided upon. The only thing was the payment was a cash requirement. I had just moved here to Utah and I just opened an account. The money was held because it came from another state so I didn't have cash. That posed a problem on delivery because checks or credit cards weren't accepted. If a credit card were accepted, that would have helped tremendously. Other than that, I would recommend Ship A Car.

I'm not sure if I just got the trash of the company, regardless of the good reviews but I'm already dealing with the death of my father and had to move an ATV out of his place after he passed. I decided to use this company and it has been one problem after another, then they contracted with a driver who never gives us any updates or answers his phone. We were told it would be delivered same day, so we got no estimated times and just waited around with no phone call. So we called the company and was told, oh sorry, we were going to update you in the morning that it was going to be delivered next day in the evening. So I follow up the next morning and was told I would get a call back, but never did. I tried to be courteous because I know everyone deals with all kinds of customers, but this company is terrible, along with the company they contracted with.

Danny, Just wanted to thank you for all your help. The Jeep arrived last night and Henri loves it. Thanks so much.

Bob M. (the company rep) was polite, knowledgable, on point, and caring. He presented me with a reasonable quote, found the best driver in a short period of time. the pick up, transfer, and delivery went as expected. I will definitely give them a call the next time I want to transfer my car.

Bob Moran at Ship A Car, Inc. provided impeccable services. His willingness to follow up and share his level of expertise was reassuring during a chaotic time of transition. Bob offered insightful information and worked to ensure our needs were met, even if not through Ship A Car, Inc. his reputation and committee to integrity, efficiency, and professionalism far exceeded my expectations and I am grateful to have had the opportunity to partner with him to get my cars transported timely. Thank you.

Len was able to ship my broken car on the same day, delivered the next day. Everything went smoothly. Thank you, Len.

I have never shipped my car before and was nervous. Tom and Ship A Car Inc made the process super easy and very affordable. Thank you for making this part of my travel so great!!! Will be recommending you to all my snowbird friends!

I'm very happy with Sam who handled the Transport of our RX 350 from Minneapolis to Naples, Fl. From the start to delivery everything went smooth. Good Job Sam.

I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob Moran, the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!

This is a five star company had my car to my house exactly when they said they would. Smith who set every thing up is truly a man of his word. The car co kc motors from which I also purchased the car will als o be useing ship a car. Nice to k ow there’s still great honest people, company’s out there. Good job Smith!

I used Ship a Car to transport my car across the country, and it was a very smooth process.. I worked with Bob Moran, who was excellent. Very quick to respond and answer my questions.

Used Ship a Car Inc. to bring a vehicle from Pennsylvania to Indiana. Raymond the driver was awesome, very professional and kept in communication with me throughout the transport to let me know time of arrival. I was grateful that the shipper car representative kept in touch with me as well, I would definitely recommend them and use them in the future!