From the quote to your driveway

SAC Makes Shipping a Vehicle From Delaware to Montana as Easy as 1-2-3-4!

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Calculate your instant quote

Start by getting an immediate quote from our online vehicle shipping cost calculator, or call us directly at (866) 821-4555 to speak with a shipping specialist.

Book your shipment

Now that you received a quote and all of your transport terms have been agreed upon, you are ready to book your vehicle transport. Use our secure online booking form or call your shipping agent on their direct line to secure your transport.

Carrier Assigned

Your vehicle will be assigned to the carrier that can best accommodate your route, timeframe and price. Now that you have agreed to the assigned carrier, initial payment will be due to secure your spot on the carrier’s truck.

Pickup and delivery

On the day of pickup, your trucker will arrive and both of you will inspect your vehicle together and sign a Bill of Lading and the vehicle will be safely loaded onto the truck. Upon arrival at the destination, the vehicle will be safely offloaded. After a final inspection is completed and everything looks good, you’ll simply sign the Bill of Lading to accept your delivery.

As rated by our clients and

What do our clients say?

5
Rating
Company
As rated by our clients (from 1139 testimonials)
5.0
After being contacted my at least 20 shipping companies, I almost gave up! Then by the grace if God I contacted Ship a car and I spoke with Bob Moran, he is the best!! He said he’d call me back in 15 mins, I don’t even think it was 15 mins, he called back and BOOM he coordinated it effortlessly!!! I can’t believe how smooth the shipping was, I wish I started with Ship A Car, excellent service.....I would HIGHLY recommend, the driver dropped the car a day early - what a plus!
Maria D LaRosa
5.0
"Trying to ship a Burning Man art car halfway across the country can be difficult. It’s even harder when you only have 5 days’ notice. I found GolfCartShipping.com (run by Ship-A-Car) purely by chance after exhausting half a dozen other providers, but when Bob Moran picked up the phone I knew was talking to a professional. He recognized the tight schedule and budget we were working with, and he I could tell he enjoyed the uniqueness of our project. He told me he would see what he could find, and he set right to work. By the next morning, Bob had a driver and a quote that fit our budget and would get the car there just in time. But of course, it couldn’t be that simple. Nothing with Burning Man ever is. We had bought a trailer on the chance that we would have to deliver the car ourselves, and now we wanted to know if the trailer could be brought too? And, would it be possible to take the car all the way to Black Rock City, instead of just to Reno? Bob took these questions and curve $@!#% with great patience and skill. He juggled our phone calls with those of his vendor and figured out a plan that would work for everyone. We were so happy. Life was good. But, like a rockslide, my partner sent me a message that changed our plans entirely. The work that Bob and I put in was flushed away. The last phone call we shared I felt like I was kicking a puppy. Bob is without a doubt one of the best brokers, sales reps, and all-around human beings that I’ve worked with in a long, long time. I feel genuinely guilty that I had to cancel our plans and take business away from him. I happily offered to pay him, at least something, for his trouble, but he very calmly and kindly declined, and wished me all the best. This review is the smallest way I could thank him for his time, effort, and consideration. I hope, if you’re reading this, that you appreciate Bob’s character, and that you’ll consider giving him a call for your shipping needs."
Martin M. New York, NY
5.0
I was very pleased with this company. Customer service was great. Melinda made the contract clear and was able to get a driver within a week. The dispatch person, Amanda, was always available to inform me of where my car was on route. My car arrived in good condition in a timely manner, and the price was more reasonable than some other quotes I had gotten.
Kathleen W.
5.0
Ship A Car did a really nice job. They were very professional and very friendly. The rep who helped me set everything up was very good. Also, the driver took very good care of the truck. It was just as clean when it got at the drop-off as when it left me in Arizona.
Michael of Green Valley, AZ
5.0
Excellent extraordinary and high efficient service : provided week end punctual pickup, on time delivery, excellent tracking and communication and NO DAMAGE.
Frank Yee
5.0
Chris was very helpful with setting my car up to be shipped from Florida and California. Always professional and resolved a few concerns I had. I would definitely recommend this company when shipping your vehicle. The price was great!!! Everything he promised was just that.
Lamont G.
5.0
Excellent customer service, Bob M. was courteous, professional, took responsibility for ensuring shipment occurred as committed and communicated. Vehicle arrived on time with no issues. Great service !
Dan F.
5.0
WOW!!!! What an experience. My uncle who lived in Washington state had passed away and my family and myself found ourselves in quite a bind with what to do with his car. I contacted Tom at Ship-A-Car and he helped me through the whole ordeal. The price NEVER changed from his original quote. He was there for me to answer every question I had. Trust me there were a lot of questions. We made arrangements to have the vehicle picked up from my Aunts home and that exactly what happened. The driver contacted me and kept me informed when he was within a 3 hour window so I could be ready to receive the vehicle. Yes, it was dirty, but I totally expected that. Afterall, it was on a Big Rig driving on the freeway for a few days. Tom was so polite and such a great help. I highly recommend this company if you are in need of transporting a vehicle.
Laura C. Modesto, CA
5.0
Great experience with this company. This was my first time shipping a car, and my coordinator, Bob Moran, was very helpful in answering all of my questions and making the process less stressful. I needed to ship my car across the country, and had some difficult logistical issues regarding my time frame- Bob really did an outstanding job in absorbing the entirety of my situation and working to make things happen for me.  Use this company- they really care about doing right by you.
David Drozda
5.0
Great experience, even though I had to ship with another broker due to mechanical issues. Justen Varughese was professional, efficient, and honest. Good company, excellent employee. Great customer service and professionalism.
Mike Pscenicka
5.0
Rita was great to work with as she made the entire process seamless. Absolute pleasure with work with such a professional company! I was shipping my vehicle from Oakland to Hawaii and although initially working on different timezones was challenging, Rita made it her mission to get my car to Hawaii with virtually no stress on my end. 10/10 recommend. Thank you!
Oakland To Honolulu
5.0
STEVE, THE BEST REPRESENTATIVE!!! In a spite of a very difficult route to pick up and deliver my 2016 Mercedes, Steve was diligent and transported my car with no problems from pick up to delivery in Law Cruces, NM I WOULD TOTALLY RECOMMEND THIS COMPANY. THANK YOU STEVE, for your patient and compromise!!
Michael W.
5.0
Ship A Car was awesome all around. Great from beginning to end. Will recommend their car shipping services to everyone I know.
Alan H. Coral Springs, FL
5.0
I had a motorcycle shipped on October 3rd, 2017. I would rate this shipment at 4.75 stars. The motorcycle was in excellent condition upon arrival. The communication with the driver was a bit lacking. I had to contact him to get info on when he would pick up and when he would arrive here. I had no idea when we were going to receive our shipment without contacting him.
Rebecca B.
5.0
These guys are the best, professional and competitively priced. Driver was outstanding and delivered car in great shape and early!!! Better than anyone. Have ever used.
Ed Wilson
5.0
Kristina at Ship A Car, Inc. is the person to reach out to, if you want to ship a car. She provided me information about shipping a vehicle, which I had no knowledge of. She helped me get the best price possible, while finding a very good driver. She truly cared about my experience.
Sheth
5.0
I've been dealing with Danny at Ship A Car INC for years. They transported some vehicles for me just this last week. I buy a lot of vehicles. So I do business with him all the time. I'm totally satisfied. They're a licensed broker who uses several means of transportation, such as a truck and trailer. They've been working fine for me so far. And they're reliable. So I will keep using them. If someone were interested in moving a lot of vehicles, give Danny a call. And I'm good with scheduling. Danny makes it easy. And he's professional and friendly. Danny and I are like friends! I would recommend Ship A Car INC to family and friends. Actually, I already have. I've stirred up a lot of business for them.
Ray M. Dallas, TX
5.0
My experience with Ship A Car was pretty straightforward, and everybody did what they said they were going to do. The transport of my pickup truck went very well.
Anthony of Philadelphia, PA
5.0
Meredith made this experience a great one! She was thorough at taking down all the details of my shipping needs and coordinating everything quickly. She also stayed in contact with me to let me know the status of my request and when a driver had been secured for the job. I highly recommend this organization for your transport needs.
Jamie H.
5.0
Dana was great to deal with. I had a deadline to meet and she was very easy to communicate with via phone and email. She chased down the trucking company personally when they missed their pickup time and resolved the issue. I will use again.
Garry Patrick
5.0
I travel quite a bit for work and instead of towing my fifth wheel myself I rely on others. In a google search I found Ship A Car and am so glad I did. Transport Coordinator Cameron B. paid attention to each detail of my move, and communicated with me every step of the way. The paperwork was simple, the price competitive, and the service impeccable. Pick-up and delivery was ahead of schedule, and I couldn't be more please with the company, as well as Cameron's attention. I HIGHLY RECOMMEND SHIP A CAR, AND ASK FOR CAMERON!!!
Bettina K. Las Vegas, NM
5.0
I called up Ship A Car and they were very courteous on the phone. They were understanding that at my age, I'm not quick on the computer and on a whole bunch of things. But I knew what I wanted. They said they would find somebody. They said, "Give us a day." They came back and gave me a basic price. Then they came back and said, "We found somebody who will do it for $50 less. It's enclosed. Everything is perfect. We've had a lot of good feedback with them." So I gave them my credit card and they took their money. I also paid for the extra insurance because it was a specialty car.   Ship A Car reduced the amount that they would get in their pocket by $50 when carrier number one could not pick up the car timely and they had to go to carrier number two, which was the fellow I ended up with. It was perfect. The guys were personable and it was a nice experience. The only thing was that I didn't know when the driver was going to show up. They said, "We'll pick it up Friday or Tuesday or Wednesday or whatever." They couldn't give me a time. So the gentleman called me and said that they were stuck at the car dealership so instead of getting here at 10 in the morning, they were going to arrive at 2:00 or 3:00. He kept me posted along the way telling me when he was going to arrive. So it was a pleasant experience. When the driver pulled up, he had a Porsche in there, which he pulled out and then put my car in the middle because of the way it was going to be dropped off at the other location. They strapped it all down. He took pictures before it left. Then it was in Nebraska from Long Island in a couple of days. They said it could take anywhere from four to six days, but it only took two and a half days. I was very pleased. My son looked at the car when it arrived and it arrived just the way it left.
Florence of Ronkonkoma, NY
5.0
Meredith was wonderful. A true professional, she watched over the transport as if it were her car. She took care of me throughout the process. I couldn't ask for any better service. She is the tops.
Jeffrey K.
5.0
MY EXPERIENCE WITH SHIP A CAR WAS FIVE STAR. JUSTEN WAS MY AGENT. WHEN WE SPOKE HE WAS VERY PATIENT AND TOOK THE TIME TO ANSWER ALL MY QUESTIONS. I NEVER ONCE FELT RUSHED OR LIKE I WAS JUST ANOTHER SALE TO HIM. I WAS SHIPPING MY CAMRY FROM CONNECTICUT TO FLORIDA AND I HAVE NEVER USED A CAR SHIPPING SERVICE BEFORE AND WAS SKEPTICAL ABOUT HOW SAFE AND RELIABLE IT WAS. JUSTEN REASSURED ME IT WOULD BE AT THE UP MOST CARE AND TRANSPORTED BY A RELIABLE TRANSPORTER THAT IS BONDED AND INSURED. HE ALSO PROVIDED ME WITH A COPY OF ALL THE INFO I NEEDED TO FEEL TOTALLY CONFIDENT THAT MY VEHICLE WAS IN SAFE HANDS. I HIGHLY RECOMMEND JUSTEN, I FELT A SENSE OF COMFORT WHEN I SPOKE WITH HIM. SHIP A CAR INC WAS GREAT I WILL BE USING THEM IF I EVER NEED TO SHIP MY CAR AGAIN!!!
Cara Brookman
5.0
Ship A Car, Inc. is very reliable. They gave me excellent customer service from beginning to end. They were really flexible when I needed to cancel the shipment and reschedule it for later. They worked with me through that whole process and were very helpful. The shipment went very smoothly and the driver was friendly and professional. Their prices are very reasonable and I'm glad to have hired them.
Natalie L. Pittsburgh, PA
5.0
Transporting a vehicle is very important so that is why I chose Ship a Car they are rated Number 1. Fernanda was my representative, she was very professional, courteous and her communication was GREAT! She was very helpful with the whole process, she made it a great experience, NO STRESS. And very quick service. My transporter Radu was very courteous and professional, he was able to deliver my car a day early! He notified me a time he would be at my home and then notified me again that he would be 20 minutes later and he was sorry. Then when he arrived he apologized again that he was a little late--GREAT COMMUNICATION. Wonderful people.
Deborah
5.0
I was truly blessed by this company. They shipped my car from Washington state to Texas in the snow. They said my car will arrive in 7 days. My car arrived in 4 1/2 days. Which was earlier than expected. I'm grateful and thankful. Great company.
Truly Blessed
5.0
The whole shipping experience was perfect. Joe walked me through everything and kept me updated and was there to answer any questions anytime. Vehicle arrived on time in perfect condition. Outstanding service!!
Richard j.
5.0
They were great! Completely trustworthy and my car arrived in Austin Texas without any damage at all, on time maybe even earlier, and the driver was so nice. Legit company to do business with for car transport.
Madelyne Oliver
5.0
I just wanted to let you know my car has already been delivered. Exactly as it was before! The moving service you got us was phenominal. Mike was a pleasure to work with and highly recommended from our standpoint. I appreciate all your help.
Alec K. Phoenix, AZ
5.0
I would use Ship a car again this was my first time using this type of service and they said they would have my vehicle delivered Sunday maybe Monday afternoon. It was delivered a few days earlier on Friday afternoon so I have a lot of RESPECT. A job well done.
Cynthia Hudson
5.0
shipacarinc.com is a very good company i am not a review writer type a guy but for this company i had to write one for them shipped car from TX, to MA They sent a professional driver to pick up my car got their safely, their price is fair while other guys offer you a low price i would not go with them. I will be using this company again in the future worked with guy named Willie who was more than professional.
Liban A.
5.0
After speaking with 3 different car shipping companies, I found Bob Moran at Ship-A-Car. What a relief to speak with someone that answered all my questions and walked me through the entire process. More importantly, Bob delivered on all the promises he made me. This was my first time shipping a car and I was nervous and confused Bob put me at ease right away and quoted me a reasonable price. Moreover, this all transpired over the 4th of July holiday, my car was delivered on the 4th of July safe and sound. We are still amazed at how fast the car was delivered (4days), how professional and honest Ship-A-Car and Bob Moran have been to us.
Kathleen King
5.0
My experience with Ship A Car was absolutely fantastic. It was good all across the board, and that's all you can ask for!
Don K. Coral Springs, FL
5.0
I used Ship a Car to ship my car from Long Beach to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.
Sean Harrington
5.0
Door to door service...best ever. Picked up at 1pm in st Augustine, FL and delivered at 11pm that same night to Birmingham. Jaime asked me how late they would accept...my son was without a car so I knew late was totally acceptable. Janet from ship a car was winderful! Called and checked in several times. I will do business with this company again.
Carol
5.0
Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple of days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care of my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again. in a heartbeat.
David G.
5.0
Miguel got the job done. I had to pass on the 1st shipper he found because no one would be at the other end. Found me a 2nd carrier who got the car from Maryland to NM in 3 1/2 days. This is 2nd time I have used ship-a-car. They tell you upfront how long it might take. Not the case with some other shipping agents.
Martin F. Silver Spring, MD
5.0
Great service. Steve was extremely helpful. I had a very confusing situation that was continuously evolving. He worked through all the uncertainty to ensure my vehicle was shipped properly. Definitely recommend!
Kate
5.0
I used Ship a Car to ship my car from Long Beach to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.
Sean
5.0
I would recommend Larry, it was an easy process when I shipped two of my cars this past year!
Cat54 L.
5.0
Ship a Car Inc. has the best customer service, my representatives Joseph was so helpful. When my daughter?s vehicle arrived in Hilo port a few days early and I had to change the authorized person to pick up my daughter?s vehicle, he did it so professionally with no delays. My friend was able to pick up the vehicle with no problems. I?ll use Ship a Car Inc. again when I need to transport my vehicle and will recommend them to friends and family.
King W
5.0
Ship A CAR ,INC was highly recommended to me from people in the automotive industry . I found them to be timely, reliable, professional and a pleasure to work with. The price was very fair and consistent with the market. This was my first time transporting a vehicle. The owner Bob took the time to explain the process and make sure I was comfortable. He assured me he was available at all times to ensure my ease. I will certainly use again and feel comfortable recommending.
Randy Newman
5.0
Bob was fantastic. I was struggling with another company when I was referred to Bob. Working with him was a pleasure. When you called he answered his phone, he kept me informed every step of the way, and everything happened exactly as he said it would. He stayed in touch throughout the pickup and delivery to make sure there were no problems or issues. I would definitely use Bob again. He exceeded my expectations and that type of service is difficult to find today.
Dave Odorizzi
5.0
I had a Mercedez E550 convertable that had to be transported (shipped) from California across country to Florida. After doing some research reading other people's nightmare reviews regarding damage and or needing additional costs demanded by drivers, I was very nervous. After calling about six vehicle transport companies my feeling was only worsened after speaking with their reps. After reading a link listing Ship-A-Car-Inc as a highly rated vehicle transport company, I called them. I could immediately notice the difference. Everyone I spoke to was professional, and knew the meaning of customer service. Specifically, Fernanda she took care of all the details and assured me that the cost quoted would be the cost without any surprises. My car got to Florida on time without damage and no hassle. I strongly endorse Ship-A-Car-Inc they have a proven track record. Shipping a car is a nerve racking experience go with Ship-A-Car-Inc and relax, they will take care of everything.
Vick H. Lockeford, CA
5.0
Yvonne was wonderful. Had contacted numerous other shippers and was contacted by even more. Yvonne really made me feel confident that i wasn't going to be one of those horror stories I read about in reviews of other places. jeep arrived From Omaha, Nebraska to Beverly Hills, California no problem. Left Friday morning and got it on Sunday morning. Yvonne is fantastic to work with.
Joseph D.
5.0
Awesome to work with and they did exactly what they said they would do! Price was fair for the service I received!
Mike K
5.0
Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob.
Zane
5.0
Ms Dana was the best! She was very accommodating and helpful! Even in the delay, the company was very Creative in meeting our needs! The car arrived safe and in the 24 hours as promised!
Kim W. Plainfield , NJ
5.0
Sometimes my husband had trouble with the actual drivers. But Ship A Car always got them straightened up for him.
M. of Mn, MN
5.0
Danny was very helpful and professional from start to finish. I had to ship my car quickly and he was able to find a transport and get my car on the road. Followed up to make sure car was delivered and I was happy with everything. Would recommend highly.
Joe Buda
5.0
Used this company recently to ship my truck across the country. Was paranoid of so many things happening. This company made the job effortless, and painless. Was given an exact quote, was promised no surprises, and the vehicle was delivered in excellent condition and on time. COmmunication was excellent and will use again in the future for sure.
Ron Borg
5.0
TOTAL SATISFACTION!!! Begin of March, i shipped my Honda from CA to CO. I worked with Malisa from Ship-a-car company; Malisa was very helpful and honest. Honest because she kept her commission due only. she got a better deal from car transport, she gave me a lower price at $650. And Malisa contacted me regularly until my Honda was picked up. Totally, it took 6 days since the date i talked to Malisa to the date the Honda delivered at Arvada, CO.
Tan V.
5.0
ShipACar did a terrific job getting my tractor and miscellaneous equipment from New York to South Carolina. Bob Moran found the best possible trucker for the job. I never shipped anything like this before, but Bob put me at ease and kept in touch through the whole process. When the equipment arrived I wasn’t sure if I was going to Read more at: https://www.mymovingreviews.com/car-movers/ship-a-car-4900#company-reviews-section
Thomas Murray
5.0
Contacted Ship-A-Car in early May 2018 and spoke with Steve Goodman. He answered almost all of my questions immediately about shipping my new BMW to east coast. Those he couldn't answer he got back to me in less than a day with all the information I needed. A few weeks later my car was at the port on Maui and in less than one month it was safely sitting in my garage in North Carolina and in the exact same, excellent condition. I will ship other cars in the future and I will use Ship-A-Car and Steve.
Martin K. Paia, HI
5.0
I called Bob from this company last minute to get my car shipped out two days later and he literally had someone for me 30 minutes later To pick it up the day I requested and worked hard and kept in contact with me the whole time! I absolutely would use this company again. I dealt with a company that kept taking me in circles and I actually got where I needed to go speaking with Bob Moran thank you!!!
Amanda Talbott
5.0
I had to ship my car from Knoxville, TN to Brunswick ME. I deal with this company and what I can tell you is that they are very professional. I got my car more quickly than I expected. I strongly recommend you to rely on them when you have to ship your car . You will be satisfied.
Gerard K.
5.0
Bob and his team did a GREAT job getting my vehicle to me during a cross country move. They have Stellar communication and I was updated every step of the way. My vehicle arrived in perfect condition   HIGHLY recommend Ship A Car!!! Thank you Bob!!
Veronica T.
5.0
The driver arrived in LA three days after the car had been picked up in Maryland. WOW! I got a call this morning at 9:15am that said that the driver was in LA...he must have hauled a** to get to the west coast in three days! I canceled all of my appointments and events today in order to meet the driver. I kept calling the cell number on file/dispatch and got updates in 2 hour increments. "There are other cars in front of yours. It could be about 90 minutes." I stayed home all day long. The car was delivered around 9:15pm. I had seen the driver/truck drive by my apartment building at 8:30pm I called twice to find out where the driver was. It turns out that he unloaded the car and drove it to my apartment at 9:15pm. Physically, the car was great. No dings, scratches, dents, etc. from making a cross-country trip. Ultimately, that's the best review ever. Losing a day on a holiday weekend...well, I made the best of it, so I can't complain too much. Thanks for all of your help.
LEAH R. Los Angeles, CA
5.0
I cannot say enough positive things about Steve and Ship a Car. This is our second experience in needing to ship a vehicle, but our first experience with this company. We hired this company to help us transport our vehicles from Hawaii to Michigan. Steve either always answered his phone or was extremely prompt in returning my phone calls. Their pricing was extremely competitive and the best price around at the time we booked them. Every detail was explained thoroughly and every question answered. Our vehicles arrived on time, one actually arrived early, with no damage from the transporters dispatched by Ship a Car. If you need to transport a vehicle, I recommend that you give serious consideration to Ship a Car (and Steve).
Margaret Lowing
5.0
Company has follow thru. Even when things go wonkie they are there to fix the situation quickly and resolve any issues. Janet was great!!!
Karen A.
5.0
I needed to transport my car from Kentucky to Nevada. I requested a quote and received one via email. I then received a phone call from Bob M. Bob worked with me explaining the process for shipping a car and once I had sent in my paperwork he went to work finding a driver to transport my car. When the first driver's dispatcher called to let me know my driver's truck broke down, I immediately called Bob and explained the situation. He got to work finding a new driver for my car. Having Bob on my side, to arrange this transport was a huge relief to me and I was glad to know that things would be taken care of. My car arrived on time (actually it was there before I was expecting it) and l was very pleased with this company. I would highly recommend them and Bob M. to anyone looking to ship a vehicle safely and with no worries. Thank you.
Janice Farmer
5.0
I will need it in the future and I will definitely call you. You have been so knowledgeable and helpful in handling everything so fast and effectively. You made a stressful situation for me so much easier, I can't thank you enough.
Nancy S. Laguna Beach, CO
5.0
Paid $900 + to have my car shipped from Colorado to South Carolina. Helped the driver load my car onto a flat bed on 6/23/16, armed my alarm, and filled out paperwork, and paid the requested cash amount. The Car was to be delivered at my mother-in laws house on 6/25/16. The Driver stated that this would not be an issue. I told him that it wasn't a huge deal if it took another day or so. The 25th came around so I text and called the driver and asked him to please arrange a time with my mother-in law so she will be home to receive the car. He said that he would right away, she never received any call. The next day I called again to no response, so I called shipacar and had no response from them. Finally received a call telling me that the driver broke his leg and his boss would be delivering the car, still no exact date or time. A Couple of days go by and the car finally shows up at her house with not the original driver, not the boss, but a part time college kid. This was the early afternoon on 6/28/16, Three Days Late. The driver and the company didn't know that I have a gps system built into my alarm. My car basically stayed parked at the guys home for two days. So the late delivery isn't even the worst part about this who process. Keep in mind that we are driving across the country this whole time. We finally arrive in SC on 6/30/16. Checked out my car and everything looked ok. Went for a drive to go say hello to my parents and on my way there was some sort of smell in my car. Was tired that night so didn't pay much attention to it. The next morning I decide to check out my car a little further and in the rear door panel inside a plastic truck stop bag was one opened and drank Fosters Beer Can and one Full Can. So that is why my car smelled like crap, it was from an open beer can. I am absolutely livid at this point because not only did someone unlock my car when they had no need to enter my car, someone was drinking in my car. Who knows what else they did in my car? I call ship a car and tell them what has happened and they were astounded. They call the company that "They Hired" and ask their side. I then get a call from the company telling me that it was my beer or I let someone drive my car and they left it in there. I explain to him that no one has every borrowed my car and I certainly don't drink fosters or have every known anyone that does, or shops at a pilot truck stop. We go back and forth with the owner of the transport company and all he can say is that he is very sorry and he will fire the driver. I am pretty sure that they are related because when we said fosters beer he changed his tune. Anyway I see why they deal in cash because they are not willing to do any refund. No to Shipacar, I explain to them how if I were pulled over driving my car with that beer and open container in the car I would have probably lost my license. They were apologetic and said they will try to get money back from the transport company, which I thought this whole time was them. They got me in touch with a supervisor who only offered to refund me $100.00. After we paid them $300+ , I asked that if they can't return the money that the driver received the next best thing would to do the honorable thing and refund all the money they got on their end. They were absolutely unwilling to make things right and just eat it on their side of the deal. In the end I would say forgo hiring a middle man like this because they pretty much sell your transport to any looser that they have in their system. Just go and find a transport company that actually ships your car and save some money.
dcshook
5.0
Although this Company did not ship my car. Their response to my needs and great customer services showed me that they actually were looking to help me. They were transparent and did not give me the run around and called me back the same day to tell me they had a carrier to pick up my car. I want to thank them for their due diligence at getting the job done. I will be using them in the future. Thank you Paul!!
Shavan Young
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