Connecticut to Washington Car Shipping

I used this brokerage company to transport my car from NJ to Michigan, when I spoke to the original Sales Rep he told me that the vehicle would be transported on an 18 wheeler not on a Pickup truck towing a bed of 3 or 4 cars. That did not happen, then though the rest of the issue does not completely fall on their line of work they did nothing to help me out. The company that actually transported my car which Ship a car outsourced to did not initiate any communication at all. Throughout the process of delivery of my vehicle I was calling the shipper for time slots and changes in schedule. Never did the shipper call me to indicate a change in schedule. Then to add insult to injury due construction that was happening on my main street the shipper could not deliver the car to my house I had to walk a mile to go pick up my car, or I would have to drive 45 minutes away to pick up my car. Though the contract explicitly says the car would be delivered to my home. Again Ship A Car has nothing to do with this process, but in the end my contract is with Ship A Car, and when I complained about all these issues they did nothing to rectify the situation. The "Manager" asks me did the vehicle get delivered? I said yes, then that is all we promised. Such a piss poor way to handle the customer service end of things. Though most of the issues are the shippers my contract is with them and they deserved to be shunned for the way the handled the situation.

Bob Moran was great. He worked so hard to help us with a tough transport in a short time period while sticking to our budget. I appreciate the time and effort he took to make sure we were able to transport our truck. He genuinely cared about us and wanted to make sure we had a good experience. Would highly recommend him for any transport needs!

I called Ship A Car to arrange the shipment of a BMW I purchased online from CT to Florida. Ship A Car was very professional, explained the entire process thoroughly and provided me with all of the info needed to stay in touch with my driver throughout the week as he transported my car to me. I would use them again to arrange transportation for me.

The transport company I chose didn't show up and it was pretty bad. I switched to Ship A Car and I liked their communication. People let me know what's going on and I'm good. When I called to ask about anything, a person was there and responded. He called me to let me know that he had someone to pick up the car. From then on, it was good until delivery. After delivery, I got a follow-up call so it went well.   The transport was from South Carolina to Utah, which was about 2,200 miles. When the car was picked up, it took a couple of days. There were two drivers and they just continually drove. I couldn't believe it. The final rate was what was decided upon. The only thing was the payment was a cash requirement. I had just moved here to Utah and I just opened an account. The money was held because it came from another state so I didn't have cash. That posed a problem on delivery because checks or credit cards weren't accepted. If a credit card were accepted, that would have helped tremendously. Other than that, I would recommend Ship A Car.

It was timely service to ship my car. Though my car was picked up 1 day late than the date of the deal, I am happy that they could deliver on time.

Bob was vey attentive and responsive to all my concerns and enquires. He even made a call to the destination to confirm certain elements of the shipping of the golf cart upon arrival. That little extra effort confirmed to me that I was dealing with a professional.

Bob was great at his job and really helped me out through the whole process. They say you have to have a certain weight limit in your car and everything but bob was able to find me a driver who helped me with that and let me put a little more weight in. He even found me a driver in just a day time since I needed my car out in Arizona in a rush. I highly recommend this company you and your car will be in good hands the whole time.

We shipped a 2000 Camry from VA to NE. The only drawback was that it took 2 1/2 weeks to get a carrier. The pick up and delivery was flawless and the car was in the same excellent condition on delivery as on pick up. We received excellent service from our agent, Lawrence Knapp. We have no reservations recommending this company.

Excellent and great quote. Quick delivery and great price. We have Mr.Bob he will work you through the process and he's is very helpful. I would recommend him to anyone.

Kristina was outstanding - friendly, fair and responsive. The driver was great too- took great care of my new car and was very accommodating with my schedule.

Everything worked out perfectly with Ship A Car. We were helped by Christie, and she was perfect. My daughter was calling her every couple of days to see what the status was. Initially, we got started on a rocky road, but that was our fault because we had a vendor that we thought was going to help, and he was scamming. So, we were very glad when we got in touch with Christie. She talked us through what would happen and when it would happen. In the very end, she fulfilled those dates that she said. The gentleman who was driving was cordial and helpful. He had to park someplace else because our street is small. The car got here safely. I was really satisfied.

I cannot say enough positive things about Steve and Ship a Car. This is our second experience in needing to ship a vehicle, but our first experience with this company. We hired this company to help us transport our vehicles from Hawaii to Michigan. Steve either always answered his phone or was extremely prompt in returning my phone calls. Their pricing was extremely competitive and the best price around at the time we booked them. Every detail was explained thoroughly and every question answered. Our vehicles arrived on time, one actually arrived early, with no damage from the transporters dispatched by Ship a Car. If you need to transport a vehicle, I recommend that you give serious consideration to Ship a Car (and Steve).

My coordinator was Lisa P and she was awesome. She kept me in the loop as my motorcycle was transported almost 1600 miles. I would use Ship A Car again.

I had to ship my car from Knoxville, TN to Brunswick ME. I deal with this company and what I can tell you is that they are very professional. I got my car more quickly than I expected. I strongly recommend you to rely on them when you have to ship your car . You will be satisfied.

Ship A Car was the most organized professional business I've dealt with in a long time. I brought a large van bus from an auction and was deeply searching for a reliable and reasonably priced company. In my search, I called 5 companies and Ship A Car provided the best price. The lady in the office, Yvonne was wonderful, I'm not sure of her hours because I was able to reach her day or night so needless to say they exceeded my expectations.

This moving company is just excellent in what they do. Will refer them to anyone!

Bob and his team did a GREAT job getting my vehicle to me during a cross country move. They have Stellar communication and I was updated every step of the way. My vehicle arrived in perfect condition HIGHLY recommend Ship A Car!!! Thank you Bob!!

I booked my car with Howard . To ship from Atlantic Beach Florida to Irvine California . We agreed to 1300.00 fee . That included three containers in my car upto 100lbs... upon delivery I was charged an extra $100.00 for the containers. They would NOT unload my car until I gave them the extra $100.00 dollars. I had called Howard several times on the issue and he never resolved the issue of the extra 100.00 dollars . This company is a ripoff. They are by far the most expensive ones out there. I will also be reporting them to the BBB. I was so excited to have my shipped only to have a huge negative experience with this company.

The service rendered to me by Larry Farber was excellent. He went out of his way to help me promptly, courteously and with feeling. He was aware that during this process of getting my car shipped, my beloved wife passed away suddenly as a result of a Brain Hemorrhage. I was devastated and sometimes it was hard for me to concentrate. But Larry was very understanding and sympathetic. That was very commendable and he deserves high grades for his services.

Willie at ship a car never let me down while trying to find me a transport carrier after the initial one dropped the ball. I appreciate his persistence and following through and would highly recommend them anytime.

It was a great experience, very professional company, the service was fast and the agent was very friendly.

Very prompt service, good communication, and reasonable cost. Steve was great to work with. Good communication and answered all my questions. The bike was picked up promptly on a Saturday and delivered 900 miles away the following day. I was amazed. Far faster than some other services I have used.

i have worked for moving company for 18 + years and its very hard to find a reliable auto transport company . Justen has been great and always available to answer any questions. truly the best company.

This was the first time I had ever shipped a car. Meredith A. was my agent and she did a great job of handling my request. My car was shipped from Florida to California and she walked me thru every step of the way. I would most certainly use Ship A Car and Meredith again

I had a great experience with Ship A Car inc! Paul was very helpful with shipping my car from Florida to New Jersey in just two days for a great price. Very impressed with how everything was handled.

I just had my car shipped from NY to AZ. It arrived ahead of time. Bob Moran was very professional, curteous, knowledge and went the extra mile to help me.

After getting the run around from several shipping companies, I typed 5 best shipping companies into my browser, and Ship a Car popped up. We called and spoke to Harry, who was very business oriented. He quoted us a price, and had a driver within 3 days time! The car was picked up on May 5 from Reading, Michigan, and delivered to Woonsocket, Rhode Island on May 6. Everything about this company was professional. We would highly recommend Ship a Car to anyone who is looking for an honest, reliable shipping company.

I worked with Kristina V. She was kind, thoughtful and intelligent. Worked with me threw my email and gave me her personal phone line to call for problems.. She gave me estimate and told me what to expect... Stayed in contact with me threw the entire process of booking, handling transport, and getting vehicles delivered. Transporters were kind, helpful and capable...Just an OVERALL, Good experience... What a BLESSING these people are, in today's world of mishaps... Five Star Rating in my opinion... Thank you... took the stress out of our shipment..

I was disappointed to see some very low ratings on Yelp about this company. I spoke with Steve and a guy named Mike transported my 2 cars from California to New Orleans. My driver's name was Mike and he called me every day to let me know where he was in his transport. The cars arrived in pristine condition and very timely. I guess everyone's experience is different...but I got all-star treatment.

This is my first time shipping a car, and the experience was great! Lisa was very informative and explained all the information I needed to know about transporting my car.

The driver showed up and dropped off the car exactly when he said he would. It was an extremely smooth experience. I would recommend Ship A Car to anybody. They honored the price and there was no damage to the vehicle at all.

Our experience with Ship A Car was excellent. They were very responsive with getting us a quote and delivered the vehicle to the door on time. The carrier driver was terrific. He was experienced, courteous and we would definitely use them again.

Shipped my Jeep Wrangler from California to Louisiana. Delivered in three days!

Fantastic customer service throughout the process. Highly recommended.

Great experience with Ship-A-Car! Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.

I understood that there were substantial ice & snow storms throughout the Midwest so I will give some leeway to the pick-up & dropoff dates (completed within 24 hrs of ETA). Meredith my booking agent was courteous & thorough and I appreciated her follow up. My transport driver Victor was courteous & professional as well. Will use Ship a Car again.

I've been working with Ship A Car for years. Danny over there takes care of me well. He gets me a broker right away. The few times I've had issues with the carrier, he helped me take care of it. I've done several vehicles and everything went well. When I book, I call him up on his number. I text him the location, where it's being shipped to, where it's coming from, and the VIN number. He does a search, sends me a quote, tells me about what it should be, even before I even bid on the vehicle. He does a good job coming in with that radius and getting me someone right away.

The customer service at Ship A Car Inc was very good. They did what they could do for me in the time frame they could. I had just come out of a bad experience with a previous company, so I really appreciated that. They shipped my vehicle cross-country from Las Vegas to Michigan within the time frame they had said, with no damage. The price was just what they said it would be over the phone- no extras or anything. It was decently priced. The person on the phone was very professional and a good spokesperson for the company. She told me what they could allow to happen as far as delivering it on time. This was the first time I used them and I would go back again.

I just had three cars shipped from the Dallas area to the Nashville area. My experience was amazing from the moment I called and spoke with Kristina to my cars being delivered. I can’t stress enough what an amazing experience I had.

We had a great experience and things went very smoothly. Great communication and right on time in both directions.

Ship a car did a wonderful job shipping my cousins car. Sam was so nice and helpful with dealing with my father. My father was trying to take care of this transaction and make all the arrangements. I was the middle person to just clarify some things. Sam took the time to explain to me of everything that was happening and told me what was required from me/my dad. It takes a lot of patience for someone to figure out the details of delivering a car. I will probably use this company if I ever need to ship a car. Thank you ship a car and also thank you Sam for the great service!!!!!

Justen was well spoken (i think i spelled his name right)...i searched everywhere for somneone that could answer my questions and ran into alot of customer service reps at other companies that I just did not trust, Justen on the otherhand answered all of my questions and did a nice job for me.

I would recommend Larry, it was an easy process when I shipped two of my cars this past year!

Len went above and beyond for my car shipping experience. Great follow up and 100% transparency. 10/10 highly recommend dealing with him. He will find you the best pricing and extravagant service.

This company is awesome, I have used them 3 times in the last 5yrs, all 3 with great success, I talked to Len, gave all the pertinent information and 3 days later the car got picked up on time by a very professional driver that took great care loading and securing the vehicle for an 1800mi ride, a day and a half later he delivered on time and in perfect condition, all as agreed 👍 all done by 1 driver , no transfers or anything like that, I would definitely used them again , Len is like the commercial said, "SET IT AND FORGET IT, Len took care of everything, just as it should be.

I have done business with Ship a Car and Bob M. specifically for many years. He is knowledgeable, helpful and, most importantly, always available. When I leave a message, he always returns the call in a timely fashion. I have recommended him to several friend with cars going to many different destinations and they have all been pleased with the service and treatment they received.

My experience with Ship A Car Inc. was wonderful. Even though there were some problems on my end, they were very accommodating. The guy who I worked directly with was more than fabulous. The driver was nice and courteous. I was very fortunate to have a transaction like this. They offer really nice service, and I would absolutely recommend them.

Rita was great to work with as she made the entire process seamless. Absolute pleasure with work with such a professional company! I was shipping my vehicle from Oakland to Hawaii and although initially working on different timezones was challenging, Rita made it her mission to get my car to Hawaii with virtually no stress on my end. 10/10 recommend. Thank you!

My agent was Doug and he was professional, courteous, and as truthful as he could be. He kept me informed every step of the way and was very cooperative. As our circumstances change, I made him aware and he changed things up as we were going. I was shipping my deceased husband's car to our daughter. Things had to line up before I could ship that car and I explained that to Doug at the outset. He worked with me.   I live in a rural area with narrow streets. He said, “I'm gonna put the car up for some driver with the explanation of the circumstances. We will make that driver aware. And we'll go from there.” Somebody accepted the car within 24 hours and I was totally shocked. Doug explained everything to the driver and the driver said he could handle it. When I made contact with the driver and I re-explained to him, he said, “I committed to picking this car up so that you would not have to walk, you would not have to meet me anywhere. You wouldn't have to leave your home. This car is literally going door to door.” The morning that he was coming to pick up the car, the driver called me and notified me that he was in the area. I knew exactly where he was. I again said to him, “Maybe you should just stop on the larger street or the wider street, and give me a call. And then reassess whether or not you can get down into my narrow road to pick up the car.” I heard that driver before I saw him. He got down out of his big truck and said he couldn't turn around. But I was told not to worry as this was the commitment he made. We looked over the car and he took pictures of my vehicle. He loaded the 2006 Sonata on the back of his truck and it was ready to go. He gave me an approximate delivery date to my daughter. But his plan changed. The driver did not call to tell me but that was perfectly all right. My daughter was looking forward to the weekend and when she reached him, he told her he would have the car there on Monday morning, which he did. I just wished that I had known it wasn't going to get there then I wouldn't have been so anxious that Saturday. But he didn't know. Other than that, the driver delivered and the car was in excellent condition when my daughter got it. The gentleman backed his big, old, long truck out of this narrow street. I was impressed because nobody else did. I am grateful to Ship A Car.

This is by far the best transport company I have dealt with. The transport coordinator was very informative and pleasant to deal with. Thank you guys.

Communication - Commitment - Deliver Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A+

My father passed this summer and I inherited his 1956 DeSoto. My two boys, 18 and 20, plus my husband researched the possibility of getting the car shipped from Michigan to Connecticut. They made this whole thing possible through Ship A Car. Yvonne took care of us throughout. She has amazing customer service. When the first driver showed up without the proper equipment, Yvonne did everything possible to find another driver that was available the week that I was in Michigan visiting my mother. The second driver was top notch. Thank you for making my sons' dream a reality.

Efficient, fair price, kept to the schedule, car was in great condition when delivered. Delivery was door to door.

This company is awesome! I'm a retired Navy Sr. Chief and own a 2012 Corvette Grand Sport, rare painted in Carlisle Blue. The driver "Willie" was on time and treated my car as though it was his own. He was very respectful and carried my car from Texas to NC and delivered it on our agreed date and time. Willie and I inspected the car before and after the shipment and he noted a spot on the windshield I didn't even note. Suffice it to say, my experience was the best ever. I fully recommend this company and driver to anyone shipping any vehicle.