From the quote to your driveway

SAC Makes Shipping a Vehicle From Connecticut to Florida as Easy as 1-2-3-4!

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Calculate your instant quote

Start by getting an immediate quote from our online vehicle shipping cost calculator, or call us directly at (866) 821-4555 to speak with a shipping specialist.

Book your shipment

Now that you received a quote and all of your transport terms have been agreed upon, you are ready to book your vehicle transport. Use our secure online booking form or call your shipping agent on their direct line to secure your transport.

Carrier Assigned

Your vehicle will be assigned to the carrier that can best accommodate your route, timeframe and price. Now that you have agreed to the assigned carrier, initial payment will be due to secure your spot on the carrier’s truck.

Pickup and delivery

On the day of pickup, your trucker will arrive and both of you will inspect your vehicle together and sign a Bill of Lading and the vehicle will be safely loaded onto the truck. Upon arrival at the destination, the vehicle will be safely offloaded. After a final inspection is completed and everything looks good, you’ll simply sign the Bill of Lading to accept your delivery.

As rated by our clients and

What do our clients say?

5
Rating
Company
As rated by our clients (from 1139 testimonials)
5.0
I never had to ship a vehicle cross country before and it's hard to know what site online is trustworthy...I saw an ad for ship a car and spoke with Steve at Ship a Car and he helped me from start to finish and made it a very easy process. I would highly recommend ship a car.
Robyn L.
5.0
Excellent service. Went above and beyond to find transport the same day. Kept thorough follow up all through the process and helped with the online contract. Followed up with time that driver should arrive and kept in touch until delivery was complete. Even the driver called when delivery was complete. Thank You.
Glenn Monahan Evelyn Jone
5.0
Bob Moran at Ship A Car, Inc. provided impeccable services. His willingness to follow up and share his level of expertise was reassuring during a chaotic time of transition. Bob offered insightful information and worked to ensure our needs were met, even if not through Ship A Car, Inc. his reputation and committee to integrity, efficiency, and professionalism far exceeded my expectations and I am grateful to have had the opportunity to partner with him to get my cars transported timely. Thank you.
Taniko King-Jordan
5.0
You guys should double Janet's wages. She was amazing, and the results are perfection. Waited weeks for dealership to ship my car, and she got in on it's way the same day I called. It was much less than other quotes I received too. Thank you!
Derrick M. Foxcroft Foxcroft, ME
5.0
Representative Kristina was very professional and efficient. She was able to find awesome pricing and quickly secured transport of my car. I’ve used other transport services and have had terrible luck and service. I cannot recommend Ship-A-Car highly enough!!
Lisa
5.0
I worked with Gabriel and he was outstanding. He was very responsive throughout the process, and worked very quickly to find transport for my two vehicles. I have shipped vehicles before with other companies but Ship A Car, especially Gabriel, made this experience so simple that I will definitely reach out to them if I ever need to ship a vehicle in the future. Would highly recommend!
Doug G
5.0
My agent was Doug and he was professional, courteous, and as truthful as he could be. He kept me informed every step of the way and was very cooperative. As our circumstances change, I made him aware and he changed things up as we were going. I was shipping my deceased husband's car to our daughter. Things had to line up before I could ship that car and I explained that to Doug at the outset. He worked with me.   I live in a rural area with narrow streets. He said, “I'm gonna put the car up for some driver with the explanation of the circumstances. We will make that driver aware. And we'll go from there.” Somebody accepted the car within 24 hours and I was totally shocked. Doug explained everything to the driver and the driver said he could handle it. When I made contact with the driver and I re-explained to him, he said, “I committed to picking this car up so that you would not have to walk, you would not have to meet me anywhere. You wouldn't have to leave your home. This car is literally going door to door.” The morning that he was coming to pick up the car, the driver called me and notified me that he was in the area. I knew exactly where he was. I again said to him, “Maybe you should just stop on the larger street or the wider street, and give me a call. And then reassess whether or not you can get down into my narrow road to pick up the car.” I heard that driver before I saw him. He got down out of his big truck and said he couldn't turn around. But I was told not to worry as this was the commitment he made. We looked over the car and he took pictures of my vehicle. He loaded the 2006 Sonata on the back of his truck and it was ready to go. He gave me an approximate delivery date to my daughter. But his plan changed. The driver did not call to tell me but that was perfectly all right. My daughter was looking forward to the weekend and when she reached him, he told her he would have the car there on Monday morning, which he did. I just wished that I had known it wasn't going to get there then I wouldn't have been so anxious that Saturday. But he didn't know. Other than that, the driver delivered and the car was in excellent condition when my daughter got it. The gentleman backed his big, old, long truck out of this narrow street. I was impressed because nobody else did. I am grateful to Ship A Car.
R. of Nc, NC
5.0
From the initial pricing request to the driver dispatched and vehicle arrival, Justen and his team at Ship A Car, Inc. do everything you’d expect from a professional hauling company. We've hired multiple drivers with Justen through Ship A Car, Inc. for the transportation of our fifth-wheel and they were nothing but accommodating, professional, knowledgeable, and available to you throughout the entire shipping process. I can honestly say that this was the fastest most efficient and fairly priced company I’ve ever worked with. The drivers arrive promptly and are able to quickly load your vehicle in the correct manner with respect to your personal property and the safety of your vehicle. Justen helped me feel safe and confident in relying on Ship A Car, Inc. to move our fifth-wheel, it gave me such peace of mind. I constantly receive superior service and have been a repeat customer and have recommended Justen at Ship A Car, Inc. to our co-workers and colleagues. Looking forward to continuing to use Ship A Car, Inc. for all of my transportation needs.
Libby Stobie Behrens
5.0
very disappointed, weeks before date I needed to ship car I was quoted a price and given dates, as date approached company failed to respond, left me hanging, and was 100% useless. Stay away from them! Zac Johnson was their rep, non-responsive
David o'connor
5.0
Recently my family and I moved and needed to have one of our cars shipped. Not ever needing to this before, Meredith made the transition smooth. She contacted throughout the whole process to make sure we were satisfied. I thank her for great customer service and would refer her and the company to anyone needing shipping services.
Krystle S.
5.0
I would like to express my deepest appreciation for Justen’s help in shipping my daughters car back from Honolulu to Michigan. He was a huge help in overcoming several big challenges in making this happen. There is no doubt that without his commitment this would not have happened. If anyone I know ever needs to ship a car I will make sure they call Justen at Ship a Car, Inc.
MATT C. Brighton, MI
5.0
Delt with Bob M, everything went very smoothly with my car transport . He was professional and a pleasure to deal with. I hired a different company and they dropped the ball and were not truthfull .Then I contacted Bob and he did exactly what he said . My car transport without any problems. Iwas informed through the hole process.
Phil B
5.0
Maria took care of us. She has the best rates in town! thanks again!!
Corey Trevino
5.0
I received top notch service from Bob M. arranging transport of a car from Austin, TX to Lubbock, TX. I highly recommend using Ship A Car.
Steven S
5.0
My bike is here in one piece and no damage and it happened much faster than anyone else could get it here for me, so I’m very pleased. Thank you for everything.
Joyce B. Clarksville, TN
5.0
Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob
5 Stars
5.0
Communication - Commitment - Deliver Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A+
Melba Qui
5.0
I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob M., the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!
Rae Karen N
5.0
I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.
Our CF Matters Hawaii
5.0
Experience with ship a car was excellent. Price was very competitive. Service was excellent. Delivery was very thorough. The pre board inspection of the vehicle, condition and cleanliness of the hauler, and overall trip results were excellent. Driver kept me informed of his progress over the entire trip. Overall, I am very pleased.
Bill W. Franklin, WI
5.0
Sometimes my husband had trouble with the actual drivers. But Ship A Car always got them straightened up for him.
M. of Mn, MN
5.0
We worked with Bob M. and he is AMAZING. We purchased a Ram Rumble Bee and we needed it shipped quickly for a surprise for my daughter. He was great at making that happen for us on schedule and in time!!!
Corrie H
5.0
I would like to give kudos to Lisa who was of great help when I shipped my car. I would recommend to others to directly deal with Lisa as she was efficient and considerate every time we talked on the phone.
Andre Conran
5.0
We were very happy with ship a car services, mikelson and son were assigned to us, very professional, nice people. We would recommend them and will definitely use their services again.
Neal J. Wilbraham, MA
5.0
Both the seller and I has scheduling problems of our own. Lisa was very helpful and accommodating in arranging the shipping. This was the second time I used Ship A Car. Both shipments were on time, with no problems. I'd use them again.
Larry
5.0
Ship a Car help me on short notice and got me the help I needed in very short order and at a very reasonable price. Meredith was very professional and attentive. Great service!
Brian M.
5.0
This is my 4th positive review, don't feel like writing it all again. Everything went swell. Just a great experience.
Derrick Merrill
5.0
Had a great experience with this shipper. Kristina worked hard to find us an excellent price and was friendly , professional and responsive. Car was picked up on time, delivered on time. Communication was timely and helpful. Next time we need to ship a car, I'm calling Ship-A-Car.
Andi Gettys
5.0
Miguel got the job done. I had to pass on the 1st shipper he found because no one would be at the other end. Found me a 2nd carrier who got the car from Maryland to NM in 3 1/2 days. This is 2nd time I have used ship-a-car. They tell you upfront how long it might take. Not the case with some other shipping agents.
Martin F. Silver Spring, MD
5.0
Used this company recently to ship my truck across country. Was paranoid of so many things happening. THis company made the job effortless, and painless. Was given an exact quote, was promised no surprises and vehicle was delivered in excellent condition and on time. COmmunication was excellent and will use again in the future for sure.
Vehicle Shipping Company
5.0
Very professional shipping dispatch service. Darius answered all my questions, and found an amazing and professional vehicle transport driver. Pricing was reasonable. My car arrived on the day I requested.
Maryjane Palmer
5.0
I called up Ship A Car and they were very courteous on the phone. They were understanding that at my age, I'm not quick on the computer and on a whole bunch of things. But I knew what I wanted. They said they would find somebody. They said, "Give us a day." They came back and gave me a basic price. Then they came back and said, "We found somebody who will do it for $50 less. It's enclosed. Everything is perfect. We've had a lot of good feedback with them." So I gave them my credit card and they took their money. I also paid for the extra insurance because it was a specialty car.   Ship A Car reduced the amount that they would get in their pocket by $50 when carrier number one could not pick up the car timely and they had to go to carrier number two, which was the fellow I ended up with. It was perfect. The guys were personable and it was a nice experience. The only thing was that I didn't know when the driver was going to show up. They said, "We'll pick it up Friday or Tuesday or Wednesday or whatever." They couldn't give me a time. So the gentleman called me and said that they were stuck at the car dealership so instead of getting here at 10 in the morning, they were going to arrive at 2:00 or 3:00. He kept me posted along the way telling me when he was going to arrive. So it was a pleasant experience. When the driver pulled up, he had a Porsche in there, which he pulled out and then put my car in the middle because of the way it was going to be dropped off at the other location. They strapped it all down. He took pictures before it left. Then it was in Nebraska from Long Island in a couple of days. They said it could take anywhere from four to six days, but it only took two and a half days. I was very pleased. My son looked at the car when it arrived and it arrived just the way it left.
Florence of Ronkonkoma, NY
5.0
Thank you so much for your help in transporting my car from Seattle to Virginia. Everything went great! Your arrangements were fantastic! Very seamless and easy. I got the car within three days and the drivers were super about getting the car picked-up from my sister (they had to call her a few times) and then the drop-off was perfect. They told me when and where and were on-time too. THANK YOU!!! I have already recommended your company to my friends and I hope they will call you. Your company is very professional and pleasure to work with!!
Honor F. Alexandria, VA
5.0
My experience was extremely positive. Pepper Long was exceptional and the driver was excellent. My car was picked up and delivered on time. I would recommend Pepper Long @ Ship a Car to anyone. Thank you for making this happen so smoothly Pepper, I really appreciated everything.
Karen Venditto
5.0
Easy and efficient. Finding a driver was a little difficult given my location but Stephen did it! The driver, Pavel, texted me with the estimated time of pick-up which was exact. He told me what day my car would arrive and again, gave me an accurate time of delivery. All went smoothly. I would definitely recommend this company.
Car Transport
5.0
Bob Moran really helped me out and made sure everything went smoothly. He added a very nice personal touch and called up to check in if I had any questions or concerns about where my car was or how much I could put in my car. There prices are great compared to other companies and the service is outstanding.
Alec Walters
5.0
Very nice experience. Needed car picked up quickly, they were able to pick up within two days, and the car was delivered in two days. Carrier was LUXOR, Emil was fantastic, very careful with the car. Highly recommend them. Some confusion on payment.
David P. Oklahoma, OK
4.7
The process went well. The agent followed up when he said he would. The delivery was the day that it was supposed to be. Everything got here without damage. It was very good. Highly recommended.
Everett S, Virginia
5.0
Ship A Car is beyond amazing, quick reliable service, Justen is also amazing and always quick to get answers. Couldn't ask for a better representative for the company a true asset to anyone who comes into contact with him. Thank you ship A Car for the excellent service provided.
Monica C.
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
5.0
I booked vehicle transport with Ship A car Inc, twice in the past month. The first, the seller cancelled the sale the day that the hauler was scheduled for pick up. YIKES! Contacted Lisa from Ship A Car and she handled everything. I found another BMW K75 for sale, bought it..., and the first call that I made was to Lisa from Ship A Car. Once again, Lisa and Ship A Car Inc. handled everything exceptionally well. Vehicle pick-up and delivery by a company specializing in motorcycle transport. The vehicle arrived earlier than expected (2 days instead of 4) and in perfect condition. Lisa was great at communicating via email and phone (even for a customer that doesn't have an umbilical to his phone.) Would use them again..., in a second!
Rick L. Kyle, TX
5.0
Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.
Steve M
5.0
You hear stories about transport companies. I was quite negative when I began calling transport companies and then I found this one. And wow. I honestly feel I got lucky. This company it top notch. No gimmicks, no surprises, super good communication and information. Felt like I was always dealing with a real person that understood and cared and not some robot. Everything I was told would happen, happened and truck was delivered in great shape when it was supposed to. WIll use again for sure!
Ronald B
5.0
Efficient, fair price, kept to the schedule, car was in great condition when delivered. Delivery was door to door.
Suzanne Semilof
5.0
They did an excellent job from customer service to delivering my car to me in Alabama. Phone calls were allways answered promptly and driver kept in touch with me.
Ben W. New Orleans, LA
5.0
Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple of days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care of my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again. in a heartbeat.
David G.
5.0
Bob is great to work with!
SR Douglas
5.0
We used this broker, after getting rid of another who was not straight with us. Ship A Car, called us, gave us a date, the trucker (Exit-15) picked up the car that day, and delivered the car half way cross the country in 3-4 days. All worked out according to plan. The driver of the truck was a cool hard working guy. There were 10 cars on his rig, we were lucky to be the last car on and the first car off. We have read email reviews and saw all the tales out there. I am sure there are good and bad stories. We are a good story, it all worked on time, we got the car to a place where the driver could pick it up. This rig is too big for some small roads. And he called us 8 hours a head of drop of time, and met us in front of the hotel where he unloaded our 2007 Camry.
Mark Odegard
5.0
The shipper was early and coordinated very well. It was a complex unload having to remove two cars to get to mine. The maneuver was executed perfectly in a minimal amount of time and was impressive to watch. The move was well coordinated and executed flawlessly.
Jerry C.
5.0
Dana at Ship A Car was awesome to work with. She was very polite, thorough and exhibited great attention to detail. I'd highly recommend her and Ship A Car to anyone in need of vehicle transporting. And the price was right in line with the market.
David M. Lakewood Ranch, FL
5.0
Excellent customer service from Dana Briones from inquiry until the successful drop off of my new car from Pennsylvania to Los Angeles, CA. She was professional, knowledgeable, friendly, reassuring and made herself available when I called to check on the location of my car after 4 days. I was also provided with the driver's full name and cell phone number. I most appreciate that Dana was honest about the estimated transport pick up and delivery time frame. The driver Alex was the absolute best. He called me and the car dealership the morning he picked up my new car. We spoke about 4 days later and he told me his expected delivery day. On that day, he texted me to let me know the time based on his GPS. He arrived earlier than expected. This was my first time purchasing a car from the internet, from another state and using an auto transportation company. I did have anxiety in the beginning. However, EVERYTHING went smooth and I have nothing but great things to say about Dana and Ship a Car Inc.
M. A
5.0
Yvonne was very helpful finding a carrier in less than an hour when other company’s carrier felt thru.
Taeyeon Song
5.0
5 star outstanding service, car arrived in less than a week in perfect condition.Very Professional and Emily was a joy to work with.
Andrew P.
5.0
Bob Moran with Ship a Car was the best! I would recommend them to anyone, it was a great experience from the start to the end. We had a car shipped between states and he was so on top of handling the process with the dealer, the driver and coordinating with us. He was so helpful and responsive.
Meredith W. Phoenix, AZ
5.0
Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.
Pat Cavanaugh
5.0
Great company and wonderful experience! We worked with Skip who was very helpful and accurate with everything we needed. We will definitely recommend Skip with them for anyone looking to ship your car and wanting good prices! Thanks, guys!
Gregory Jones
5.0
My experience with Ship A Car was pretty straightforward, and everybody did what they said they were going to do. The transport of my pickup truck went very well.
Anthony of Philadelphia, PA
5.0
After looking and getting quotes from a bunch of companies, Ship A Car won my business by providing me with great customer service and a great quote. Thank you Yvonne for your great service!
Alejandro R. Plantation , FL
5.0
Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick.Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.
Jean Simon
5.0
Marrine N. is great. Hassle free, thorough and efficient. My truck got where it needed to go on time and with no problems.
David J.
5.0
Willie Dublin assisted me on a short notice request to have my two vehicles, a Honda Odyssey and a Hyundai Elantra shipped from Santee, CA to Round Rock, Tx. I initially had set-up a request with another company a month prior , told them my situation and the day I needed it due to my wife's and my job that would require transportation. They told me they can deliver on the requested date. The day prior of the initial pick-up, I received an email that changed the pick-up to 3 days later and a possible whole week before the car would make it. They told me that I never specified the need and that they told me that they said the pick-up could be 3 days prior. They had a whole month to find a transport company to fit that transport request. I cancelled with them, called Willie D. at ship a car inc and he had me set-up with a pick-up day the same day. He was fast, efficient and had great communication the whole way. I would recommend Ship a car inc and Willie D. if you can request him for anyone moving out of state. I also would like to thank Carlos at Carlos Transport who Willie D. found as he was very professional, on time and delivered on the day needed. Very grateful to both of them. Relieved a lot of stress on our out of state move.
Jed Napoles
5.0
Paid $900 + to have my car shipped from Colorado to South Carolina. Helped the driver load my car onto a flat bed on 6/23/16, armed my alarm, and filled out paperwork, and paid the requested cash amount. The Car was to be delivered at my mother-in laws house on 6/25/16. The Driver stated that this would not be an issue. I told him that it wasn't a huge deal if it took another day or so. The 25th came around so I text and called the driver and asked him to please arrange a time with my mother-in law so she will be home to receive the car. He said that he would right away, she never received any call. The next day I called again to no response, so I called shipacar and had no response from them. Finally received a call telling me that the driver broke his leg and his boss would be delivering the car, still no exact date or time. A Couple of days go by and the car finally shows up at her house with not the original driver, not the boss, but a part time college kid. This was the early afternoon on 6/28/16, Three Days Late. The driver and the company didn't know that I have a gps system built into my alarm. My car basically stayed parked at the guys home for two days. So the late delivery isn't even the worst part about this who process. Keep in mind that we are driving across the country this whole time. We finally arrive in SC on 6/30/16. Checked out my car and everything looked ok. Went for a drive to go say hello to my parents and on my way there was some sort of smell in my car. Was tired that night so didn't pay much attention to it. The next morning I decide to check out my car a little further and in the rear door panel inside a plastic truck stop bag was one opened and drank Fosters Beer Can and one Full Can. So that is why my car smelled like crap, it was from an open beer can. I am absolutely livid at this point because not only did someone unlock my car when they had no need to enter my car, someone was drinking in my car. Who knows what else they did in my car? I call ship a car and tell them what has happened and they were astounded. They call the company that "They Hired" and ask their side. I then get a call from the company telling me that it was my beer or I let someone drive my car and they left it in there. I explain to him that no one has every borrowed my car and I certainly don't drink fosters or have every known anyone that does, or shops at a pilot truck stop. We go back and forth with the owner of the transport company and all he can say is that he is very sorry and he will fire the driver. I am pretty sure that they are related because when we said fosters beer he changed his tune. Anyway I see why they deal in cash because they are not willing to do any refund. No to Shipacar, I explain to them how if I were pulled over driving my car with that beer and open container in the car I would have probably lost my license. They were apologetic and said they will try to get money back from the transport company, which I thought this whole time was them. They got me in touch with a supervisor who only offered to refund me $100.00. After we paid them $300+ , I asked that if they can't return the money that the driver received the next best thing would to do the honorable thing and refund all the money they got on their end. They were absolutely unwilling to make things right and just eat it on their side of the deal. In the end I would say forgo hiring a middle man like this because they pretty much sell your transport to any looser that they have in their system. Just go and find a transport company that actually ships your car and save some money.
dcshook
5.0
Willie Dublin provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie Dublin and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users.
Leo F. Calimesa , CA
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