Arkansas to Kentucky Car Shipping

About a month ago, I contacted your company thru one of your agents, Fernanda Lopez, to make arrangements to pick-up and transport a limousine from New York to my home; this was my first experience with shipping a vehicle and Ms. Lopez helped make it a pleasant one; I do not take service that "exceeds expectations" for granted and therefore felt compelled to write this note. I am a VET and purchased the limo to provide "free" transportation to my fellow Vets, as well as the elderly in my small community; Ms. Lopez helped our dream to become a reality and on behalf of the VIP's ( at least they are to me), please pass on my accolades, and recognition of Fernanda's professionalism not only to her but to her management team as well; it is because of her personal attention and service that I am rating your company a five star provider and awarding Ms. Lopez a "six star" rating. Thank you very much Ms. Lopez, may God bless you and our nation.

Paid $900 + to have my car shipped from Colorado to South Carolina. Helped the driver load my car onto a flat bed on 6/23/16, armed my alarm, and filled out paperwork, and paid the requested cash amount. The Car was to be delivered at my mother-in laws house on 6/25/16. The Driver stated that this would not be an issue. I told him that it wasn't a huge deal if it took another day or so. The 25th came around so I text and called the driver and asked him to please arrange a time with my mother-in law so she will be home to receive the car. He said that he would right away, she never received any call. The next day I called again to no response, so I called shipacar and had no response from them. Finally received a call telling me that the driver broke his leg and his boss would be delivering the car, still no exact date or time. A Couple of days go by and the car finally shows up at her house with not the original driver, not the boss, but a part time college kid. This was the early afternoon on 6/28/16, Three Days Late. The driver and the company didn't know that I have a gps system built into my alarm. My car basically stayed parked at the guys home for two days. So the late delivery isn't even the worst part about this who process. Keep in mind that we are driving across the country this whole time. We finally arrive in SC on 6/30/16. Checked out my car and everything looked ok. Went for a drive to go say hello to my parents and on my way there was some sort of smell in my car. Was tired that night so didn't pay much attention to it. The next morning I decide to check out my car a little further and in the rear door panel inside a plastic truck stop bag was one opened and drank Fosters Beer Can and one Full Can. So that is why my car smelled like crap, it was from an open beer can. I am absolutely livid at this point because not only did someone unlock my car when they had no need to enter my car, someone was drinking in my car. Who knows what else they did in my car? I call ship a car and tell them what has happened and they were astounded. They call the company that "They Hired" and ask their side. I then get a call from the company telling me that it was my beer or I let someone drive my car and they left it in there. I explain to him that no one has every borrowed my car and I certainly don't drink fosters or have every known anyone that does, or shops at a pilot truck stop. We go back and forth with the owner of the transport company and all he can say is that he is very sorry and he will fire the driver. I am pretty sure that they are related because when we said fosters beer he changed his tune. Anyway I see why they deal in cash because they are not willing to do any refund. No to Shipacar, I explain to them how if I were pulled over driving my car with that beer and open container in the car I would have probably lost my license. They were apologetic and said they will try to get money back from the transport company, which I thought this whole time was them. They got me in touch with a supervisor who only offered to refund me $100.00. After we paid them $300+ , I asked that if they can't return the money that the driver received the next best thing would to do the honorable thing and refund all the money they got on their end. They were absolutely unwilling to make things right and just eat it on their side of the deal. In the end I would say forgo hiring a middle man like this because they pretty much sell your transport to any looser that they have in their system. Just go and find a transport company that actually ships your car and save some money.

Excellent service. Shout out to Bob M. for being especially attentive and helpful throughout the transport of my vehicle. Everything worked out perfectly and my car arrived in excellent condition and promptly as scheduled. Definitely recommend this company for your vehicle transport.

I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob Moran, the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!

Had a wonderful, smooth, successful transaction with these guys. They did everything as promised, including delivering the car across the country a day early!  Couldn't have been easier.

Remiss in thanking you for the great shop . Carrier (Christian) did a super job transporting carts. Arrived as he stated and was very professional . Well done and will definitely be used again.

Prompt response and delivery.

Easy and efficient. Finding a driver was a little difficult given my location but Stephen did it! The driver, Pavel, texted me with the estimated time of pick-up which was exact. He told me what day my car would arrive and again, gave me an accurate time of delivery. All went smoothly. I would definitely recommend this company.

shipping my new 2015 kawasaki concours from s carolina to ct with ship a car proved to be a very good choice,as they were excellent in every way.Fernanda is very professional which truly made this a delightful experience for me,as she is there at any and all times if needed.They deserve a great rating.

If you work with Ship a Car and buy many vehicles from them like I have, they give you a very nice price. Danny has been really fantastic. He gets me great deals, and he finds truck people QUICKLY.

I worked with Lawrence on moving my new BMW from Charlotte to Portland and was pleased with both the price and high quality of service. These guys were great and very responsive the whole way. Thanks!!

Ship A Car was the most organized professional business I've dealt with in a long time. I brought a large van bus from an auction and was deeply searching for a reliable and reasonably priced company. In my search, I called 5 companies and Ship A Car provided the best price. The lady in the office, Yvonne was wonderful, I'm not sure of her hours because I was able to reach her day or night so needless to say they exceeded my expectations.

Bob Moran was amazing and got everything set up without any issues and the car arrived in a few days just like they said it would in perfect condition.

Ship A Car has been great. We've used them multiple times. We've shipped my cars back east multiple times for various trade shows, and then we've had them returned. They've been able to meet and exceed every shipment that we've had. So, I'm very pleased with them. Their communication was very precise and reactive. So, they had a quick response time.

This company is awesome, I have used them 3 times in the last 5yrs, all 3 with great success, I talked to Len, gave all the pertinent information and 3 days later the car got picked up on time by a very professional driver that took great care loading and securing the vehicle for an 1800mi ride, a day and a half later he delivered on time and in perfect condition, all as agreed 👍 all done by 1 driver , no transfers or anything like that, I would definitely used them again , Len is like the commercial said, "SET IT AND FORGET IT, Len took care of everything, just as it should be.

The driver was on time and my car arrived safely 500 miles away at my new apartment. Dana was very professional and kept me informed. I was very unhappy that the driver demanded more money than my original contract stipulated. I was under extreme time constraints so I felt blindsided. Dana was kind but could not find another driver on short notice.

After using other companies Bob Moran at shipacar was the best. He handled the entire process in a professional manner. This is the only company I will ever use

Excellent Service!! After speaking to three transport companies that didn't impress me, I called Ship A Car, Inc...Wow.Danny, the agent, made me feel at ease as he spoke with confidence and assured me I will not have to worry and I did not worry at all. Danny founded a driver in one hour!! Issachar Simmons (truck driver ) was efficient and professional! He transported my son's truck to Ft Hood Texas without any problems or delays and did not hesitate to pick up the truck from my house. Wow! I highly recommend Ship A Car Inc.Money Well Spent!

I had my car shipped from TX to MA, At first I had so many questions and concerns. Lawrence was amazing. Not only did he put me at ease, he stayed in touch with me while I waited for a driver. He made this process so easy and I had such confidence immediately after talking with him. I will recommend Ship a Car Inc. to any and everyone! Lawrence delivered results so quickly. The pick up and delivery was so easy and the drivers were so nice and thorough. I had not one concern as they loaded my car. Thank you Ship a Car and a very big Thank you to Lawrence. If you ever need to use these services this company is absolutely the way to go!!

Great job-hassle free.

First time I used Ship a Car, they are very professional. Danny was my transport coordinator, and he was very friendly and courteous . He answered all my questions very professional. We were notified when the driver would pick up the vehicle in California and also when they arrived with it in Florida. We are very satisfied with their service. Thank you very much and we will be using this company in the future. This company is very highly recommended ,I personally want to thank Danny for this great experience.

Very efficient and very satisfied. This saved us alot of time and was cheaper to go this route.

I wanted to take the time to say that my expectations were exceeded with your car transport company and your service. You kept me well informed and answered my questions so quickly. It was such a nice experience to deal with you. When I think I called on Monday, you assigned a carrier the same day, the next day Tuesday I met Mihai to deliver the car (he couldn’t have been nicer), the next day Wednesday, Mihai delivered the car to my son. It was amazingly easy. I wish I had found you and your company sooner. Last week dealing with the other transport company was a nightmare. Please know that you are appreciated and pass on my rave review to Mihai. He did a great job getting the car there in just a day and a half and in a enclosed trailer no less.

This was our 2nd time using SHIP A CAR, INC. They have a great team of people that assisted in our shipping of cars. We recommend them for your car shipping needs. 5 stars!

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick. Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.  

Bob M. @Shipacar.com was great! He was friendly and answered my many questions as I had never had to transport my car before. He got a driver Alexsia who was so methodical and safety conscious that I didn't have any worries about having him transport my car with the other 6 cars. I like the company as they had a two day window instead of 3 or more days for pickup. I needed that shorter window as I didn't want my car to arrive before I did. I would certainly use them and highly recommend them to others.

Bob Moran with Ship a Car was the best! I would recommend them to anyone, it was a great experience from the start to the end. We had a car shipped between states and he was so on top of handling the process with the dealer, the driver and coordinating with us. He was so helpful and responsive.

My experience with them was pleasing, the prices at no additional cost, shipping documents received quickly, customer service availability at all times! Highly recommend them!

The experience with Ship a car inc was really great. We dealt with Harry burge who did a great job from the initial setting up of the cars and explaining the process accurately to the delivery of the cars to our new address. The experience was really great and have no complaints about the experience.

Steve was super. Gave me a quote and within a few days the pickup was lined up. They picked up the bike on a Saturday and it got to me 900 miles away on Sunday (the next day). I was amazed. Excellent service and reasonable price.

Worked with Quinten Putnam. Had never shipped a car before so was unaware of the process, but he was nothing short of amazing. I knew exactly what to expect, and even got a cheaper price than we both were expecting. Pick up of the car was incredibly easy and on time. When I ship a car again, it will definitely be with this company. Would give the highest recommendation to anyone wanting to ship their car.

At the last minute, I needed to help my grandparents ship their car. Without any prior knowledge of this line of business, I had to make a decision with a company I could trust. A friend's recommendation lead me to Ship A Car. I called and spoke to a very nice guy, Justin. He helped me get everything setup for them and made sure all my questions were answered. I was able to rest assured that my grandparent's car was in good hands on it's trip back home.

We had our car transported from upstate NY, on December 1, 2021, to Vero Beach, FL and back on March 31, 2022. The service was perfect Mr. Moran kept us up-to-date on our drivers time of arrival for pick up and drop off day and time. We have already referred four friends to Ship A Car. We were very pleased with the service and will use them again.

Thank you Danny for a fabulous job well done in helping to get my daughter's car cross country safely. Your professionalism was stellar and your care and kindness was greatly appreciated. I will be sure to always recommend your company when transport opportunities arise. THANK YOU!

I was referred to Bob Moran through Triple 7 Movers and I was very impressed and pleased with the experience of shipping my vehicle. I contacted Bob approximately a month ago and he explained in detail how the process of shipping a vehicle would be. Bob was very professional and by all means honest with me about the shipping rates of a vehicle. Bob promised me when my vehicle would be picked up and delivered and as promised it happened. Bob and I frequently talked before it was time for my vehicle to be picked and he was always available to answer any questions or concerns I had. I most definitely recommend Ship-A-Car, Inc. Again thanks Bob for all you did to get my vehicle to it’s destination secured and on time.

Great experience with Ship-A-Car! Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.

We used Ship A Car, Inc. for our company vehicle transportation and their service was great. Pepper long provided outstanding customer service from the beginning till our vehicle arrived at the final destination.

Excellent extraordinary and high efficient service : provided week end punctual pickup, on time delivery, excellent tracking and communication and NO DAMAGE.

Phenomenal service! Ask for Janet,shes the best,great experience with her,she handled everything,,it was alot to get done,she made it easy for me ,5 star service and company

Ship a Car was fantastic, and Willie Dublin provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie Dublin and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple of days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care of my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again. in a heartbeat.

Excellent Customer Service Bob Moran was very professional, very caring to find me the best service and have our automobile be delivered from Arizona to New Jersey in such a short time, for keeping in touch from the beginning to the end, would highly recommend their service to anyone who needs it...Thank you again, Bob

The agents at Ship A Car were really great to work with! My car was picked up and delivered in excellent shape. Awesome experience at a lower price than any other traditional brokers! For sure would recommend to anyone looking for a car shipping company that is reliable, trustworthy and efficient!

This was my first experience shipping a car. Sam walked me through the process every step of the way. The car was delivered in good condition within the expected time frame. Very pleased with the service and would highly recommend Sam and Ship A Car.

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick. Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.

I was very nervous about the car shipping process and received quotes form several companies. I am so happy that I chose Ship A Car. Sam communicated with me every step of the way and everything turned out perfectly. My car was shipped from Washington state to Wisconsin and arrived earlier than expected. I would recommend Ship A Car 100 times over to anyone who needs this service.

I made a last minute call to Ship a Car and got great service with a good transporter very quickly. They made it very easy and I'm very happy with the service.

Willie at ship a car never let me down while trying to find me a transport carrier after the initial one dropped the ball. I appreciate his persistence and following through and would highly recommend them anytime.

My dad bought my son a car up in Wisconsin and we needed to get it down to Florida. I did a bunch of research online and found that Ship A Car was part of the Better Business Bureau. They had very good reviews. One thing I liked about them a lot was that they didn't badger me with calls all the time, unlike the other companies that I contacted.   Doug was the rep I had and he was wonderful and had very good communication. My dad lives in the middle of nowhere so we made a decision to add more money to the initial quote so that somebody would pick up the car. The driver was very nice and polite. He took pictures of the car. The car was perfect when it arrived and it was just like it was shipped when it left my dad's house. Everything was wonderful. We had such a good experience that my mother-in-law is using Ship A Car to ship her car out to Arizona at the end of the month.

I was very satisfied with the service. Bob was extremely professional and easy to work with, as were the shipping companies that I interacted with. I would (and already have) recommended them to friends. Everything was organized and executed exactly as I was told it would happen.

I received excellent service from Len of ship a car. He was thorough, pleasant to work with, and committed to helping me find a transport service. The company he contracted with was outstanding, great service, my car arrived in a timely manner in perfect condition...except for a few bugs on the windshield!! I highly recommend Len and his company.

Had never shipped a car in the past. Transport coordinator, Bob Moran, was more than patient answering my numerous questions. Entire experience went smoothly and exactly as planned.

Shipped two vehicles from Nevada to Kansas Kristina V and Ship A Car booking people made our transport experience... A positive experience. Can not say enough about the calm, confident manner they had with handling details and getting our vehicles moved to their new home.. It is so stressful finding people that you can trust to do what they say they can do... This was just a wonderful blessing to us... Everything went smooth and delivery was GREAT! These two vehicles had to come 1577 miles. Cost was fair for shipping both vehicles... Just can not express, the sincere, happiness we felt to see these vehicles reach their final home... These people KNOW what they are doing to help others... I appreciate them helping us out... It was a remarkable, good experience finding this service.

The team at SHIP A CAR, INC. is very friendly and professional. I will use this company! 5 stars!

Great service - timely and affordable. Dispatcher Mr. Joseph has taken care of five car shipments for me. He is responsive and accurate. Thanks for doing a great job and what you are paid for.

These people were up front about the price from the beginning. Alot of companies underpriced them but turned out to be a scam . I came back to SHIP A CAR INC and they were able to recover my shipping order and have it dispatched promptly and without incident. Would recommend 100%!!

Used this company twice and each time shipped the car over 1200 miles without any problems or issues. Great company and extremely reliable. I used the customer service gentleman Steven each time and he was responsive and helpful throughout the process.

Efficient and communicated from beginning to end. Bob Moran was superb in how he handled my urgent need to get me moved. From the dispatcher, Rose, to the kind driver, Ted, all treated my urgency with respect. My car was picked up 1 day sooner and delivered on time and was I happy. I had previously booked with another company and had to cancel after waiting for them 3 days with still no driver. Bob called as a follow up call and let him take over as soon as I cancelled with other company. He worked fast in arranging and taking care of our needs. Thank you

I worked with Gabriel and he was outstanding. He was very responsive throughout the process, and worked very quickly to find transport for my two vehicles. I have shipped vehicles before with other companies but Ship A Car, especially Gabriel, made this experience so simple that I will definitely reach out to them if I ever need to ship a vehicle in the future. Would highly recommend!

This was the first time I have ever shipped a car. Called Ship A Car and taliked with Quintin Putnam he reasured me everything was going to good. Pickup my Mini in irvine Cal and delivered it to West Jordan Utah. I was worried to death called Quintin on second day. He again reassured me that everything was good. My Mini was delivered Monday morning and it was great.

Never called to let us know pick up time would be pushed back. Never called night before when they said they would to let us know the pickup time. We are waiting to hear from them, flying out tomorrow morning, and can’t get a single response from anyone. Horrible service.

I just had my car shipped from NY to AZ. It arrived ahead of time. Bob Moran was very professional, curteous, knowledge and went the extra mile to help me.