Arizona to Ohio Car Shipping

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

It Was An Almost Auto Quint Essential Experience And I Recommend That Khaii Receives An Retro Active Raise Of At least 20% Paid In American Money. His Sparkling Personality And Very Positive Perseverance Helped Me To Complete The Entire Transaction In Less Than 48 Hours. Congratulations On Hiring Such A Spectacular Human Being.

Ship a Car was used to facilitate a boat shipment from NJ to Florida...Quote was $1200 and I accepted to get transport within a 2 day window pickup..My ShipaCar rep Paul Sinclair contacted me and stated he had found a driver, but driver was requesting a additional $50 for pick-up..I agreed to get boat picked up and remain on schedule. Boat was to be picked up on a Monday or Tuesday and was instead scheduled for a Wednesday pick-up around 1pm by driver. Marina owner waited and no one showed or called. Thursday afternoon came and driver was still a no show and I was contacted by Marina owner.. I contacted my Ship a Car rep and was told he would check with driver and contact me. No call ever was made back to me by Ship a Car and I ended up contacting driver myself. He stated he was running late and would be able to pick boat up first thing Friday morning...I informed driver I had paid the extra $50 that rep requested from me for driver to facilitate transport as requested.. Driver stated he did not request any $50 increase for shipment as it was posted as $1000 and he had accepted offer as posted. I contacted Ship a Car as marina owner contacted me stating no one was there Friday morning and had to leave. I received no call back from Ship a Car rep Paul Sinclair as lady answering phone told me he would call as soon as he was off phone with another customer..Driver contacted me around 10:30am saying he was there and waiting to get boat...Marina owner arrived and boat was loaded onto multi car vehicle with boat trailer wheels off transport vehicle ramps and being supported by boards under axles and transported... I never received a returned call from Ship a Car rep as I had questions not only of why I was not informed of any shipment delay but also of driver stating he never asked for the additional $50 amount Paul Sinclair had stated was requested by driver. Needless to say, Never again will I use this company as they pick carrier and leave you to deal with any transport issues and possibly lie to get more money from you by blaming transport drivers for up charges. Since I had to constantly intervene and contact driver myself for answers, I was better off using a self service company so I could have picked my own carrier and skipped the middle man ShipaCar. Once ShipaCar received their $250 deposit I basically was on my own anyways.

I used Ship a Car to ship my car from Long Beach to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.

Had a wonderful, smooth, successful transaction with these guys. They did everything as promised, including delivering the car across the country a day early!  Couldn't have been easier.

I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob Moran, the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!

Wanted to thank you so much for all your help in getting my CRV from Pa to Portland Oregon.. You always answered my calls and concerns. Fast Fright Trucking was awesome as well. Everything went very smoothly and Dan their driver was great. You guys are the BEST!!!!

SHIP A CAR, INC. guys were very accommodating with our circumstance, arranging for the driver to arrive for pickup and till the car got delivered. Our car arrived promptly with no problems. The driver was very personable and helpful. I would recommend their shipping company to everyone.

This is a five star company had my car to my house exactly when they said they would. Smith who set every thing up is truly a man of his word. The car co kc motors from which I also purchased the car will als o be useing ship a car. Nice to k ow there’s still great honest people, company’s out there. Good job Smith!

I must apologize for not writing sooner, but our move has extremely long and our household just arrived (computers as well). I can't say enough good things about the excellent service we received! Your communications with us, answering all my questions and keeping me calm all the way through the process were priceless. Our driver "Ihar" was fabulous! He made contact with us and came through as promised on arrival time. He took his time (being a true professional) to make sure that both cars were hooked up nice and tight to ensure no damage would come to them. He took photos of the cars and was very professional and kept in touch with us on his arrival. He was so quick getting our cars to their destination, that he beat us there. He did not complain about having to wait 3 hours, while our plane landed and we made our way over to meet him. The cars were in the same condition as when they left. We were very, very happy with his service! We will definitely refer "Shipacarinc" to anyone who asked us about shipping a car!

Our golf cart business called Ship A Car Inc to send some vehicles to Florida from Mississippi. The process was real easy and there weren't any hiccups. I'd use them again!

Since day 1 the communication, price, service has been perfect. This is the second time that I need this type of service and decide to use another company since my first experience was not easy. I give myself the opportunity to try SHIP A CAS, INC. and the pickup date and delivery date has been fulfill. Ask for Paul M. he will take care or your car and will keep you update on everything. I'm very pleased with the service and I'll recommended. A+

Ship a Car was fantastic, and Willie Dublin provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie Dublin and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users

I have done business with Ship a Car and Bob M. specifically for many years. He is knowledgeable, helpful and, most importantly, always available. When I leave a message, he always returns the call in a timely fashion. I have recommended him to several friend with cars going to many different destinations and they have all been pleased with the service and treatment they received.

Got the bike Friday, everything great, just wanted to say thank you and I'll call you with any new business in the future, can't thank you enough Fernanda.

A pleasure to work with SHIP A CAR, INC. They arranged to p/u our GEM in mid west and transport it quickly and safely to its new home. Many thanks SHIP A CAR !

This was my first experience shipping a car. Sam walked me through the process every step of the way. The car was delivered in good condition within the expected time frame. Very pleased with the service and would highly recommend Sam and Ship A Car.

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick.Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.

Ship A Car was recommended by my local car dealer to transport my car from TX to FL. Will Dublin was the coordinator. He handled the case very professionally and the car arrived as scheduled. The carrier was excellent and very easy to communicate.

Meredith was very professional with getting me a quote and following up with me when signing the contract. She also followed up with a call making sure the vehicle was delivered in a timely manner.

I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions and got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. Car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.  

loved the company and will recommend to friends. came picked up car no problems driver of car carrier very nice and new what to do was a great experience loved them joe kept in contact with us thro whole process . great guys thank you so much peg leclair

Hey Smith, I received my car about an hour ago. The fastest service I have ever received from any car shipping business. The driver was so courteous and nice. We talked as if we knew each other. Not to mention how nice, helpful, and courteous you were as well.. thank you sooo much!

Everything worked out perfectly with Ship A Car. We were helped by Christie, and she was perfect. My daughter was calling her every couple of days to see what the status was. Initially, we got started on a rocky road, but that was our fault because we had a vendor that we thought was going to help, and he was scamming. So, we were very glad when we got in touch with Christie. She talked us through what would happen and when it would happen. In the very end, she fulfilled those dates that she said. The gentleman who was driving was cordial and helpful. He had to park someplace else because our street is small. The car got here safely. I was really satisfied.

Mr Moran helped me ship my 89 Mercedes to Massachusetts from Florida he was very professional and helped me find exactly what I wanted I would not go with any other company. Unless Mr Moran was there he made the process very stress free and easy.

I very early write reviews but this company deserving of my time to sit down and write one. I contacted Bob Moran after being left high and dry by another company. We were leaving in 3 days to relocate my son. He was going to be heading to New York shortly after relocating him so we were in a time crunch to have the car arrive before he was to leave. Bob worked tirelessly to find us a driver. It came down to an hour before my husband was going to make the 16 hour drive while we left for the airport and we received a call. IT WAS BOB and he had a driver. I have never had someone work so hard to make it work. He owed us nothing as I came to him late in the game but he didn't let me down. I feel like company works differently then most out there. This is a hard industry to trust. I give them 5 STARS!

Fantastic customer service throughout the process. Highly recommended.

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again… in a heartbeat.

This company was a life saver!! Very professional and thorough. They explained the process of shipping my daughters car and made sure I understood the process. I can say enough about the customer service provided - especially Dana - she could not have been any more helpful if she tried.

I had my car shipped from Washington State to Wisconsin and Sam was incredibly helpful throughout the process. My car was picked up on time by a friendly and professional driver, and delivered perfectly as promised. Everything went exactly as planned and I was extremely happy with the service.

Highly recommended... they picked up on time and delivered ahead of schedule.

We would definitely recommend the Ship A Car Inc. company. From the first contact with Theo Brown, who arranged the trip to the two drivers who picked up and delivered the car. They were professional and made us feel comfortable. We have shipped with other companies in the past, and are so glad we moved to Ship A Car Inc...Thanks to all for such great service and timely pickup and delivery of our car.

The first issue I had with this shipment was when the Ship A Car sales rep called after we had agreed and on a price, I signed an order confirmation, paid the deposit by credit card and got a dispatch notice. About an hour later, the sales rep called me back to inform me that the driver wanted $200 more for the transport. At this point, I suppose I should have told him to find another driver, but I was anxious to get the car delivered in a timely manner. The second issue came on the Saturday my vehicle was to be delivered in the morning. I texted the driver who said he would be to my residence (in NY State) that evening and he included a picture of a Google map which included the Shiawasee River. I looked this up and found that it was in Michigan. I understand that you have to be a bit flexible, but later that late afternoon I got another text expressing that they would arrive at 3:00 am Sunday morning and would it be OK to take the delivery then. Again, I suppose I could have postponed delivery, but by this time I just wanted to be through with this process and said OK. They arrived at 4:15 am on Sunday and delivered the vehicle with no damage. It was not the worst experience, but it certainly would not merit a 5 star review.

I contracted with Ship a Car to pick up and deliver a motorcycle. Steve was great to work with. They arranged for the motorcycle to be picked up on a Saturday and it was delivered to me 900 miles away, the next day (as Sunday). I was amazed. Price was reasonable and they far exceeded my expectations. I have used other motorcycle shippers in the past but this was the best experience by far. I will definitely use them again.

Sometimes my husband had trouble with the actual drivers. But Ship A Car always got them straightened up for him.

I worked with Gabriel Lopez and he was professional and a pleasure to work with. Always stayed in contact with me and gave me updates. My only complaint would be is that the price was increased but other than that the service was fine.

it was excellent service provide by Ship a Car while i was shipping my car from Rhode Island to Texas. they answered all my questions (yes i had a lot) patiently before i book the service with them. they keep updating the status on time. more important the car had been reached to my destination, exactly the day they promised without and scratch and any issue on my car. i received the way it had been given during shipping. i really appreciate their service.

EXCELLENT service! The boat was picked up by the driver on time, also arrived on time as promised. No complaints, no damages to boat or trailer. Very professional.

Great service and professional staff especially Paul Sinclair. He explained the process and assured me that my car would be safe and I would be kept in the process. Great job. Thank you

I had shipped a car in 2012 with another company and had no problems.So when I needed to ship a car this year I called them first.The price quote I got seemed a little high.When I called SHIP A CAR INC my name and the shipping information(as inaccurate as it was) was out for other companies to see even though I had talked to them on the telephone,not the internetThe people( Lisa & the driver) were very nice and professional.They also saved me $459.00( which is 23% of the total) over the other company.

My wife and I wanted to drive from Buffalo NY to California,my wife said to me is to far is better to ship the car,so I called ship a car and answered Cameron the dispatcher since that first moment everything was so easy.Cameron waled me thru the process setting me up to A to Z.The driver was prompt and courteous ,my car arrived to CA in good condition. I highly recommend ship a car. Hugo from Buffalo.

Meredith was fantastic and always just a phone call away. Everything went perfectly and could not be happier.

Very much impressed with their service.Fernanda was a great staff she did a perfect job from quote till I received my vehicle.The driver Williams delivered my vehicle in perfect condition very well handled.

My experience was extremely positive. Pepper Long was exceptional and the driver was excellent. My car was picked up and delivered on time. I would recommend Pepper Long @ Ship a Car to anyone. Thank you for making this happen so smoothly Pepper, I really appreciated everything.

EveryThing Was Fantastic! I'd Definitely Say you guys are Number 1, You guys were great! Vehicle arrived even sooner than expected. Communication was a major factor an we will use you guys again when my daughter and I go to Colorado. Thank you For Taking Care Of My Daugther and I, Dwight! You were great!

Ship a Car is the best especially Meredith. She was professional, kind, courteous and our car was delivered when promised. I even received a follow up call from her to make sure everything went well with the transport. I would highly recommend Ship a Care to anyone.

I have to admit, I was a little sceptical at what Steve promised. He and his company delivered everything he said they would. Great communication also. Thanks.

These guys are true professionals!! From Len who made the arrangements to the driver picking up my babies, everyone was considerate of the cars they haul and the people who hire them. If you want the best. THESE are your guys! They have hauled 4 cars for me so far and I will use them anytime I need it done again.

This was my first experience with Ship A Car INC. They transported a Volkswagon for me. The vehicle arrived in great shape, with no damages. It also arrived quickly, and on schedule. All in all, Ship A Car INC did a very good job for me, and I was very impressed with their professionalism! They handled all aspects of the transportation for me, just like they promised. Five Stars all around!

I can't say enough good things about this company and specifically Bob Moran. Bob has now helped me with shipping two of my family's vehicles (MI to CA in 2016 and CA to NY). The first time I worked with him he was saving me because another company never showed up. And today when I worked with him he helped me get our car to NY where my fiancé has just started his new job. I spoke to him for the first time about it this morning and we have the car getting picked up at my home tomorrow morning. He made me feel like family and made something (shipping your car across the country), that I consider being stressful, so simple and easy. I am beyond impressed with Bob's customer service and the work he does. Any time I hear that someone needs to ship a car I will be throwing Bob's information at them and maybe even offer to set it up for them because it was that pleasant of an experience. Thank you so much, Bob! Looking forward to working with you again in the future.

I was very pleased with this company. Customer service was great. Melinda made the contract clear and was able to get a driver within a week. The dispatch person, Amanda, was always available to inform me of where my car was on route. My car arrived in good condition in a timely manner, and the price was more reasonable than some other quotes I had gotten.

I was referred to Bob Moran through Triple 7 Movers and I was very impressed and pleased with the experience of shipping my vehicle. I contacted Bob approximately a month ago and he explained in detail how the process of shipping a vehicle would be. Bob was very professional and by all means honest with me about the shipping rates of a vehicle. Bob promised me when my vehicle would be picked up and delivered and as promised it happened. Bob and I frequently talked before it was time for my vehicle to be picked and he was always available to answer any questions or concerns I had. I most definitely recommend Ship-A-Car, Inc. Again thanks Bob for all you did to get my vehicle to it’s destination secured and on time.

I was flexible with the dates for pickup and delivery which helps. The initial carrier that was chosen ended up not being able to complete the delivery but Dana was able to get it worked out in the end and get my vehicle delivered.

we had to move from Beverly Hills to Aventura Florida. I was really worried as to I was going to my 2 cars down there. Shop a car really made the who move simple. My 2 cars were picked up and 10 days later they were in Fl. All in all they were great and I would use them again.