Arizona to New York Car Shipping

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

After getting the run around from several shipping companies, I typed 5 best shipping companies into my browser, and Ship a Car popped up. We called and spoke to Harry, who was very business oriented. He quoted us a price, and had a driver within 3 days time! The car was picked up on May 5 from Reading, Michigan, and delivered to Woonsocket, Rhode Island on May 6. Everything about this company was professional. We would highly recommend Ship a Car to anyone who is looking for an honest, reliable shipping company.

It was a challenge but they successfully delivered the car to the desired destination without any damage to the car. I would recommend this company to anyone.

Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.

I booked my car with Howard . To ship from Atlantic Beach Florida to Irvine California . We agreed to 1300.00 fee . That included three containers in my car upto 100lbs... upon delivery I was charged an extra $100.00 for the containers. They would NOT unload my car until I gave them the extra $100.00 dollars. I had called Howard several times on the issue and he never resolved the issue of the extra 100.00 dollars . This company is a ripoff. They are by far the most expensive ones out there. I will also be reporting them to the BBB. I was so excited to have my shipped only to have a huge negative experience with this company.

I used Ship a Car to ship my car from Long Beach to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.

Marrine Neff is thorough and efficient. Easiest car shipment I've ever done.

You guys are unbelievable! You made this so easy...... This was our first time transporting a car and after vetting-out all the unscrupulous brokers we found Ship A Car. You provided a covered transport two days... My mechanic says that is unheard of... In all the years he has transported vehicles the shortest time was 1 week... The assigned transport driver kept us informed of the progress and delivered the vehicle from Santa Rosa CA to Indio CA in 1 day! I would be happy to provide a picture of the car and a nice endorsement... Thanks again Lisa...

Service was great! Great communications between me, the customer, and both Ship a Car and Mikelson and Sons the actual shipper. First time I've shipped and it was easy. Mikelson and Sons coordinated with me for a pick up from a difficult rural location and actually delivered ahead of time. Thanks to Steve Hungness and driver Mike.

Bob Moran really helped me out and made sure everything went smoothly. He added a very nice personal touch and called up to check in if I had any questions or concerns about where my car was or how much I could put in my car. There prices are great compared to other companies and the service is outstanding.

The dispatcher called my place of business today demanding me to pay his driver. There's one small problem, no one at my business ever hired this company. Next time call the right number for the person / business. Very unprofessional.

Excellent, Pretty Much, Both The Broker And The Driver were Reliable and Dependable. My Agents Honesty, Understanding And communication Was Excellent The Driver pretty Much Met All My Expectations In terms Of Timing and quality.

Bob Moran was amazing and got everything set up without any issues and the car arrived in a few days just like they said it would in perfect condition

My husband and I just had our cars delivered by a Ship A Car and we have to say that the service provided by them was absolutely perfect from start to finish. The driver said he would arrive to pick up our cars at Noon and let me say he was there exactly at Noon. Our cars were picked up on a Saturday and by Wednesday afternoon we had them (picked up in New York and dropped off in Florida). We would highly recommend this company.

Great service. Steve was extremely helpful. I had a very confusing situation that was continuously evolving. He worked through all the uncertainty to ensure my vehicle was shipped properly. Definitely recommend!

This company is awesome! I'm a retired Navy Sr. Chief and own a 2012 Corvette Grand Sport, rare painted in Carlisle Blue. The driver "Willie" was on time and treated my car as though it was his own. He was very respectful and carried my car from Texas to NC and delivered it on our agreed date and time. Willie and I inspected the car before and after the shipment and he noted a spot on the windshield I didn't even note. Suffice it to say, my experience was the best ever. I fully recommend this company and driver to anyone shipping any vehicle.

I used Ship a Car to ship a motorcycle from Iowa to New Jersey. Pepper from Ship a Car helped me with the price which was reasonable, but most importantly, she was in contact with me each step of the process. It was a great experience and I definitely will use them in future and will recommend them to friends.

We used Ship A Car to send a car to our son in North Carolina from California.  The service was great, the price was reasonable and Justin did a great job of coordinating the delivery.  I would use them again if the need arose.

They are the best car shipping company in town. Got my car shipped last week. And it was a great experience. Good job!

Excellent service. Delivery could not have been smoother. Great communications.

I am so glad that I found Ship A Car, Inc. Pepper was a delight to work with and really made this move happen for us. I really appreciate her attention to detail and follow up! We could not have completed this without her management of this process, when we ran into a couple of issues along the way she addressed them immediately and made sure everything stayed on schedule. I will definitely use Ship A Car in the future and I have already referred others to them. Thank you!

Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.

This moving company is just excellent in what they do. Will refer them to anyone!

This company was simply amazing from beginning to end! We used Ship A Car to relocate my mom from California to Illinois. When I tell you the professionalism that we received, the keeping in contact to let you know when they were close and the overall care that was used for her vehicle was absolutely priceless! I would definitely recommend this company to anyone wanting to take the stress out relocating a vehicle! Will definitely recommend to family and friends, and will without a doubt use them again! Bob was phenomenal and so was Nick, or transporter.

I needed to transport my car for the first time ever. I had no idea how this business worked until i spoke with Lisa Panuccio. I called a few companies to find out cost and of course looking for the lowest price. But you get what you pay for. After finally talking to Lisa everythimg made sense. I decided that since she was the only one that spent the time to help me i booked with her even if it was higher than others. Witin a few days she found me a driver and my car arrived safely.

I would recommend Larry, it was an easy process when I shipped two of my cars this past year!

I spoke with Maria Frew when inquiring about shipping a Kia Sportage and a Yamaha golf cart. She was informative, professional and competitive in her pricing. In addition, she assured me that the golf cart was able to be shipped despite what another carrier had told me. The service provided was excellent. I highly recommend Ship A Car and Maria Frew.

Bob M. with Ship a Car was the best! I would recommend them to anyone, it was a great experience from the start to the end. We had a car shipped between states and he was so on top of handling the process with the dealer, the driver and coordinating with us. He was so helpful and responsive.

This is my 4th positive review, don't feel like writing it all again. Everything went swell. Just a great experience.

I recently moved my Ford Fusion from Kansas to New York and was pleasantly surprised how easy it was. Car arrived on time in perfect condition as promised. Will definitely recommend Tom at Ship A Car, Inc to all my co-workers and friends.

Paul was amazing! Communicated with me throughout the entire process until my car was dropped off at my door! The driver was good too , quick and easy. Thanks Paul!! I’ll be using again!

Bob was AMAZING! I was in such a bind and had just found out some bad news about my dad's health. Bob was very understanding and turned my situation into a positive one. He was very quick at responding back to me and very knowledgeable. It put my mind at ease and all I had to do was sit back and wait for my car to come. It took little time to travel from WA to VA and the driver was very nice as well. Bob called to check up on how the delivery went and that in itself was really nice! Showed me he truly cares about his customers! I will definitely be using this service again and have already recommended Bob to a few friends. I can't thank Bob enough for being a Knowledgeable and caring person!

Pricey, but came thru when others wouldn't. Timely pick up and delivery.

I was transporting a car I bought from an elderly lady as a surprise for my husband. Steve H at Ship a car made this whole experience really simple and easy, no stress. He is a great communicator and friendly to deal with. The transport guy Bruno was of a similiar mindset and we had the car delivered in perfect condition. I didn't make the call until Thursday afternoon and received the car on Saturday morning. Fantastic service, I couldn't be happier!

I have used Ship-a-Car for several years now, and they have arranged for professional transport services who delivered our vehicle, always as promised. Their service and follow-up have always been great (thanks Bob).

I worked with Lawrence on moving my new BMW from Charlotte to Portland and was pleased with both the price and high quality of service. These guys were great and very responsive the whole way. Thanks!!

Ship A Car did a good job. Their customer service was sufficient. I didn't have to worry about, “Where's the car? Or what are they doing?” Everything was in a timely manner. They had a man come here and he was of Lithuanian descent and he was new in the country. He was very kind and polite. He knew what he was supposed to do and did his job well. The car was delivered in about a day. He was very efficient. It worked out great.

I received excellent service from Len of ship a car. He was thorough, pleasant to work with, and committed to helping me find a transport service. The company he contracted with was outstanding, great service, my car arrived in a timely manner in perfect condition...except for a few bugs on the windshield!! I highly recommend Len and his company.

Willie was my transport advisor. He arranged enclose shipping for a 1966 Ford Thunderbird to be picked up in Plantation, Florida and delivered 3000 miles later in Seattle, Washington. It was a first class experience and the car was delivered on-time and in perfect condition. Thank you Ship A Car and Willie.

Scheduled pick up with this company, got a pick up date, when my dodge viper arrived it had been driven with out my permission and gps was stolen. The customers service is good and good communication but lil was done to resolve this issue.

My experience with Ship A Car was pretty straightforward, and everybody did what they said they were going to do. The transport of my pickup truck went very well.

Bob Moran at Ship A Car, Inc. provided impeccable services. His willingness to follow up and share his level of expertise was reassuring during a chaotic time of transition. Bob offered insightful information and worked to ensure our needs were met, even if not through Ship A Car, Inc. his reputation and committee to integrity, efficiency, and professionalism far exceeded my expectations and I am grateful to have had the opportunity to partner with him to get my cars transported timely. Thank you.

Justen V. was my Ship-A-Car-Inc customer support and he did a phenomenal job! He walked me through the process, gave me detailed and clear information, and also warned me that prices could fluctuate. I was nervous, having never shipped a car before, but after speaking with Justen walked me through the process I felt much more at ease. My car arrived to my destination one day early, totally intact, and with promised pricing. I originally did not want to do closed-carrier options due to prices, however Justen found one that could pick up within my time window AND that was only $100 more than the open carry (as opposed to most closed places being $300+ more than open).

Very good service. They found someone who could ship both my car and motorcycle in an enclosed trailer.

I recently purchased a Cutlass Supreme and initially used another carrier. I called my initial carrier to get a status and was told it would take 4 weeks to have my car picked up. I cancelled my order and I contacted Ship a Car. I spoke to Willie and made arrangements to have my car transported via an enclosed carrier. Within an hour, Willie called me back and my car was picked up that night and arrived in NY in 2 days. The car arrived with no issues. Willie was responsive and communicated all the steps the entire way. I would highly recommend them.

I recently hired Ship-a-Car to transport a car cross country. I had used another company several times in the past, but a friend recommended Ship a Car and they were substantially less expensive so I gave them a try. Everything was done as promised without any complications. The car was delivered in good condition. I now see that the reviews are quite mixed. Had I read them first I might not have used the company, but my experience was positive. I worked with Joseph.

Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!

Fantastic customer service throughout the process. Highly recommended.

Bob M. was great. He worked so hard to help us with a tough transport in a short time period while sticking to our budget. I appreciate the time and effort he took to make sure we were able to transport our truck. He genuinely cared about us and wanted to make sure we had a good experience. Would highly recommend him for any transport needs!

I contracted with Ship a Car to pick up and deliver a motorcycle. Steve was great to work with. They arranged for the motorcycle to be picked up on a Saturday and it was delivered to me 900 miles away, the next day (as Sunday). I was amazed. Price was reasonable and they far exceeded my expectations. I have used other motorcycle shippers in the past but this was the best experience by far. I will definitely use them again.

We used Ship a Car to transport 2 of our vehicles from Salt Lake City to Nashville. Justin was on it as soon as I gave the go ahead. The drivers arrived a little early, but patiently waited and our cars arrived one, before we did (but we had made arrangements for it to be received), the other as scheduled a couple of days later. No damage to either vehicle, just a lot of road dust as to be expected. I'd use them again in a heart beat. They were half the price of all the others and less that a week ship time.

Shipped my car from Phoenix to DC. All happened without a hitch. Thx Paul Murphy for your service.

The experience I had with Ship a Car Inc. was great! The owner Will was very reliable, awesome communication and fast delivery. I would definitely recommend this company to any and everyone. Thank you Ship a Car Inc.

EXCELLENT service ! Boat was picked up by driver on time, also arrived on time as promised. No complaints , no damages to boat or trailer. Very professional .

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple of days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care of my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again. in a heartbeat.

I just had my car shipped from NY to AZ. It arrived ahead of time. Bob Moran was very professional, courteous, knowledgeable and went the extra mile to help me.

We had a great experience! Willie was the best! Always kept in contact with me which helped cuz I was nervous about shipping our 2 cars. The price they gave me never changed and was very reasonable! The guy that came to pick up our cars was on time and professional. Cars were delivere unharmed and in a timely manner. I would recommend them to my family & friends!