Alabama to New Jersey Car Shipping

Please read before calling Ship A Car, Inc. I purchased a vehicle and needed it shipped from New Jersey to Missouri. I called Ship A Car and Steve Goodman set everything up was very friendly and helpful in the beginning. I called on May 19th to set up the shipping. I was told it would cost $750. The carrier would be paid $500 and Ship A Car would be paid $250. I was promised my vehicle would be picked up Thursday May 21st and be delivered to MY DOOR on Sunday May 24th. I was also told my vehicle would be in an ENCLOSED trailer. The original pick up day came and went and they told me “No carrier was going to the midwest.” Then the next day the excuse was “No carrier is going to Missouri.” Then the next day it was “We’ve called all 12 carriers we deal with and no luck.” Finally, he called me all excited and said he had found a carrier that could pick up my vehicle. He said they could pick it up May 30th and deliver it to my door June 1st but the only way they would do it is if I now paid $1,100 instead of the agreed upon $750. He said the carrier would need $900 cash and Ship A Car would be paid $200. He said “There are no other options.” I decided to go ahead and do the deal only because I had waited 10 days past the original pick up day. I should have told them to SCREW OFF but I needed the vehicle. Now to the carrier. They of course told me they wouldn’t drive their semi down my road to MY DOOR like I was promised so I had to meet them up the street. It took them an hour to get my vehicle off their trailer and the whole time they screamed and cussed at each other. People across the road at a Dollar General were standing watching because they could hear the F-bombs from there. Also my vehicle was not in an ENCLOSED trailer like Steve told me it would be. This whole experience has been a nightmare and I suggest you stay far away from Ship A Car. —————————————————————————————— ** MY RESPONSE TO SHIP A CAR’S RESPONSE ** At no time did your company tell me my “quote” would go up 32% I was told my price would be $750 and my vehicle would be picked up Thursday May 21st and delivered to my DOOR on Sunday May 24th. Your company never mentioned COVID. I was told no carriers were going to Missouri. Since writing my review we have found dog hair in my vehicle that matches the dog the carriers had with them and empty water bottles that weren’t in the vehicle before the pick up and the mileage doesn’t match up.

I would like to use Ship A Car inc. again. This was my first time using this type of service and they said they would have my vehicle delivered Sunday maybe Monday afternoon. It was delivered a few days earlier on Friday afternoon so I have a lot of RESPECT.

Excellent service, Janet was with me every step of the way!

Excellent service. Vehicle was delivered quickly and safely. Jocelyn was very attentive and represented the company well. Will definitely use them on next transport need!

These guys are great! especially Danny. He was so nice and helpful unlike most brokers and really got us the best deal. I was also very appreciative how he gave me his personal cell number to call him should any problems arise or if I simply had any questions. I will definitely use them again next year. If you want a no hassle smooth transaction, he is the one to talk to.

They picked up my car in Texas and brought it to Charlotte. The guy driving was an excellent guy -- I had no problems with them. I'd use them again and would recommend them to others.

The driver showed up and dropped off the car exactly when he said he would. It was an extremely smooth experience. I would recommend Ship A Car to anybody. They honored the price and there was no damage to the vehicle at all.

The rep I worked with, Lawrence K., was knowledgeable and helpful. Very customer service oriented. He answered my many questions and went the extra mile to save me some money and find the best way to transport our car. I liked the tips on "preparing your car for transport". I received a professional quote. Lawrence communicated well by phone, text and email. He walked me through the document signing so that went smoothly. He was easygoing and friendly. A friend referred us, as she had a good experience too. I got two estimates from other shipping companies, but I felt most secure with Lawrence and he's one of the main reasons we went with Ship a Car, Inc.

Was paranoid of using any shipping company after hearing nightmare stories. And WOW, this was not the case here. Totally professional!!! Lots of info given in the beginning, the quote was actually high and a company that was used to transport had it here when they said they would Lots of constant communication and made this an easy thing to deal with. Would definitely use it again!!!!

I would allow this company to transport my car again I first spoke with Bob, who is a very pleasant, easy to talk to, caring fellow. He goes beyond most companies in trying to find a car transporter for the date needed. He returns calls quickly and stays in touch with updates. I really enjoyed working with him as he's just so pleasant and on top of things.

Yes everything went great. The guy with Falcon was very nice, thorough and careful. He would be 1 to reach out to as much as you can.

I had a great experience! I had my car shipped from DC to LA and the process was incredibly easy. I would definitely recommend.

I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions and got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. Car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.  

len worked hard to make my small time frame workand paid half the cost from other brokers,great company,will use again

The dispatch went good. I already got my vehicle shipped. The quote was close enough to the final price.

I am so glad that I found Ship A Car, Inc. Pepper was a delight to work with and really made this move happen for us. I really appreciate her attention to detail and follow up! We could not have completed this without her management of this process, when we ran into a couple of issues along the way she addressed them immediately and made sure everything stayed on schedule. I will definitely use Ship A Car in the future and I have already referred others to them. Thank you!

We have used Bob M. at this location several times to ship our vehicles. He is very personable has always treated us as if we are his top priority. Our vehicles have always been shipped and delivered as promised. He even was able to arrange same day pick up a few days before hurricane Dorian was scheduled to hit Florida which exceeded our expectations. Great service!

It was a great experience, very professional company, the service was fast and the agent was very friendly.

I needed to transport my car from Kentucky to Nevada. I requested a quote and received one via email. I then received a phone call from Bob M. Bob worked with me explaining the process for shipping a car and once I had sent in my paperwork he went to work finding a driver to transport my car. When the first driver's dispatcher called to let me know my driver's truck broke down, I immediately called Bob and explained the situation. He got to work finding a new driver for my car. Having Bob on my side, to arrange this transport was a huge relief to me and I was glad to know that things would be taken care of. My car arrived on time (actually it was there before I was expecting it) and l was very pleased with this company. I would highly recommend them and Bob M. to anyone looking to ship a vehicle safely and with no worries. Thank you.

Used this company recently to ship my truck across the country. Was paranoid of so many things happening. This company made the job effortless, and painless. Was given an exact quote, was promised no surprises, and the vehicle was delivered in excellent condition and on time. COmmunication was excellent and will use again in the future for sure.

The entire process was so smooth and professionally handled. From Meredith our transport agent to Justin our transport driver it was a seamless process. We needed our car shipped from the west coast to our new home nearly 2200 miles away. We were in nearly constant communication with Meredith who provided updates promptly. When we had a hiccup on our end, our driver, Justin worked with us with no problem. Our car was delivered on the date and time promised and in undamaged condition. This was such a positive experience for us.

Spoke with Lisa P numerous times about shipping a car to my son in San Jose, from Tucson. As I had not done this before, I had lots of questions. Lisa was very patient, answered all my questions to my satisfaction. Told her the car could be picked up the following day, and literally within 30 minutes, she called me back to say she had a truck lined up to pick up the car the VERY NEXT MORNING!! Amazing. Car was picked up on Thursday, and delivered to my son's house on Monday, late afternoon, exactly as promised. Car arrived in great shape. I was very impressed with how this all went, and would definitely use them again. Excellent.

Lawrence Knapp couldn't have done more

Car transport Len walked me through the process and answered the million questions I had like a consumate professional. I felt very comfortable making a decision to let them haul my cars. I felt very informed by all parties involved. I felt like my cars were in safe hands. The delivery was early and the pickup was on time. Would recommend to anyone looking for a good experience.

STEVE, THE BEST REPRESENTATIVE!!! In a spite of a very difficult route to pick up and deliver my 2016 Mercedes, Steve was diligent and transported my car with no problems from pick up to delivery in Law Cruces, NM I WOULD TOTALLY RECOMMEND THIS COMPANY. THANK YOU STEVE, for your patient and compromise!!

After weeks of trying to find a shipper that I could trust, I found Ship A Car and Quinten. He walked me through the process and has traced my car with me through the entire process. Thanks to them, my g-son in the military will receive his car in perfect condition. If I could give them more than 5 stars I would.

Great company to work with. Janet R. was excellent and provided timely followup explaing how the pickup and delivery would be scheduled. Chris the driver and his copilot Jen did a geat job and provided schedule updates on both pick up and detination arrival. The car transport went well and without a hitch. I definetely will use them again.

Used this company twice and each time shipped the car over 1200 miles without any problems or issues. Great company and extremely reliable. I used the customer service gentleman Steven each time and he was responsive and helpful throughout the process.

The price was right with Ship A Car and their guy was friendly on the phone. His name is David and he did a really good job. My UTV went from Racine to Las Vegas then from Las Vegas back to Racine. Each one was about three to four days. I just called the rep and told him to call me about a day before he got there and an hour before he got there.   They dropped the UTV off in Vegas with my buddy. When we brought it back to Racine, I was there and they gave me a call and told me the time the driver was gonna be there. I met him there and we took the UTV off the truck. It was just exactly the way I left it. The final price for the service was pretty much almost exactly what it was supposed to be. I was very happy with Ship A Car and I'd recommend it

I never shipped a car. I had no idea what, where or who to talk to. Harry Burge of Ship a Car answered the telephone when I called. The man is phenomenal! Harry explained the industry to me and gave insight so I could make a decision to sign on with Ship a Car. Harry played a key role in communication between myself and the seller. I live in Wisconsin and purchased a car in Southern California on Craigslist. So the entire transportation schedule was handled brilliantly by Harry Burge. The car arrived ahead of schedule and in pristine condition. Thanks Harry!!!

The only thing better than ship a car is Bob, who works at ship a car. Bob is a great listener who will help you get your vehicle where it needs to get to. Bob worked with us to get our rav4 moved from Florida to New York. He listened to our needs and wants and crafted a time and price that coordinated perfectly with our plans. Unlike many transporters, Bob gave us a quote which was believable, accurate, and was the price we ended up paying. He doesn't bait you with a low price which can't be fulfilled. I have already recommended ship a car to friends and will continue. Thanks Bob!!!

Bob Moran was a dependable pro and, after the primary driver suffered a truck malfunction, he found a replacement driver who seamlessly picked up the ball and executed a perfect transfer. This was new territory for me but SHIP A CAR lived up to their rating. Well done.

Although this Company did not ship my car. Their response to my needs and great customer services showed me that they actually were looking to help me. They were transparent and did not give me the run around and called me back the same day to tell me they had a carrier to pick up my car. I want to thank them for their due diligence at getting the job done. I will be using them in the future. Thank you Paul!!

Happy with the service. Great communication, price and was surprised how fast my motorcycle was delivered.

I had a classic VW Beetle shipped from California to New York. Danny (the representative from Ship A Car) was the BEST! He explained everything to me step by step. I had never shipped a car before and I called a bunch of different companies and was feeling leery. But Danny was patient, very kind, and trustworthy. He explained everything to me. He encouraged me to look up the company on the BBB website, which I did. After doing my research, I knew this was the company for me. If you need to ship a car, CALL DANNY He's aces! My car arrived as scheduled and the price was fair. Thanks Dan - you're the best!

Excellent Customer Service Bob Moran was very professional, very caring to find me the best service and have our automobile be delivered from Arizona to New Jersey in such a short time, for keeping in touch from the beginning to the end, would highly recommend their service to anyone who needs it...Thank you again, Bob

As it was our first time shipping a car, we had lots of questions. I worked with Dana Briones who was very helpful. The car as promised arrived with no issues.

Shipping my car out of state was easier than I thought it would be thanks to Lisa P. She made the experience comfortable and a pleasure. Would use her to help me when the time comes again.

After being contacted my at least 20 shipping companies, I almost gave up! Then by the grace if God I contacted Ship a car and I spoke with Bob M., he is the best!! He said he'd call me back in 15 mins, I don't even think it was 15 mins, he called back and BOOM he coordinated it effortlessly!!! I can't believe how smooth the shipping was, I wish I started with Ship A Car, excellent service.I would HIGHLY recommend, the driver dropped the car a day early - what a plus!

I needed to transport a car from California to Indiana within 5 days. I had never experienced shipping a car. i called Ship-A-Car and Bob was a breath of fresh air, he walked me through the entire process and delivered on all his promises. The car arrived on time for a reasonable price. I can't say enough good things about this experience. If anyone needs to ship a car with confidence and a fair price use Ship-A-Car and Bob will take very good care of you and your car.

First time I used Ship a Car, they are very professional. Danny was my transport coordinator, and he was very friendly and courteous . He answered all my questions very professional. We were notified when the driver would pick up the vehicle in California and also when they arrived with it in Florida. We are very satisfied with their service. Thank you very much and we will be using this company in the future. This company is very highly recommended ,I personally want to thank Danny for this great experience.

Tough move from all the way across the country. 2000 miles. If you have a tough move ahead ask for this guy. I Won't use anyone else neither should you.

I am so pleased with Ship a Car. My car arrived much earlier than I expected. I flew from California to Michigan on May 18 and my car was delivered on May 19. Ian kept in touch with me along the way. I would highly recommend Ship a Car and would use them if I ever moved again. Plus, my car arrived in excellent condition. So happy and pleased. Thank you.

1 Star is unfortunately the lowest rating permitted... My car was supposed to be shipped via auto train. It arrived 5 days late. Was dropped off with a broken axle. They waited until I was out of town so a friend had to sign for it. Was basically barely able to be driven to the repair shop. Cost almost 1000 dollars to repair. Their insurance refused to respond to my inquiries to pay the bill so I am left to pay. Terrible organization.

Bob was wonderful to work with. He researched the specific needs I had for moving my car and found the perfect transporters to handle it. They're the best!

My Ship-a-Car agent, Dana Briones, was professional, courteous, helpful, and responsive. The shipping of my vehicle from Atlanta GA to Portland OR went exactly according to plan with no surprises and no drama.

Cody G was very professsional on the phone has good interpersonal skills and pays attention to details. I can't say enough about how pleased I was with your service. Already I have been talking to my friends and family about your service. ALL the way to the driver who was very pleasant. If I ever am in the need for an auto transport you'll be the only ones I will call. Thank you very much sincerely.